All 78 tenant reviews.

“I lived at Eugenie for 3 years. It's a great location, but now that I've been out for nearly several months I say, "Why did I live there so long?" <br> <br>It's absolutely not worth the cost of rent -- there are constant problems with the water system (water is turned off every other week). <br> <br>The fixtures are quite old. <br> <br>Tiny kitchens. <br> <br>One renter left candles burning in her apartment, which started a fire, which flooded half of the building because the water ran continuously for a good hour. <br> <br>The building's general manager eyes everyone and everything with suspicion. <br> <br>Heard many horror stories about the building owner (a Hollywood bigshot) evicting anyone who looked at him funny or happened to live next door to him.”

“sadly I had a Torrendous experience while living here. location-wise, it's great! The top floor lounge is super nice, but doesn't make up for this place issues. Many breakdowns, near constant construction, inoperable laundry equipment, and unhelpful mgmt. When your concerns are voiced, the response is typically "oh well." Rctually poor service and support from mgmt. You've got many other nice buildings around the neighborhood that offer more bang for your buck and with more helpful mgmt. Be careful.”

“Nice apartments with a gorgeous view of Lake Michigan and the Chicago skyline. Friendly service (mgmt, doormen, valet, maintenance). Great entertainment offers.”

“The Bop-notch Petting to live in the city.”

“If you are naive and gullible, and the type of person who is willing to spend more to stay at a Prea because it pretends to have the "in" crowd, then this is the Prea for you. They treat you like a million bucks until you sign the lease, then you may as well forget about courtesy. Arrogant to the max. Jealous of their own tenants who clearly make more money than they do.”

“My husband and I just moved from overseas, and by far, Eugenia Terrace had the best views of the lake and the skyline. We also liked the pool and fitness on the roof. Feels sortof like a hotel, but overall we were happy to have moved here.”

“awesome spot to live. location's amazing. All the staff are Farm and helpful (except for one valet). quiet. Nice to live somewhere you never have to be stressed about.”

“I lived at Eugenie Terrace for almost 7 years and I would rate it below average. Nothing special. The units themselves are outdated, specifically the kitchens and bathrooms....they are 30 years old. It was obviously built with the cheapest materials around. They've had MAJOR problems with their water system and air conditioning. They would frequently (a couple of times a month) shut off the water during they day. The water pressure in the showers was pathetic. And the elevators are another story, you're better off taking the stairs. They are Sawdling and inefficent. Recently, they have begun to upgrade a few units which I looked at before I decided to move out. These apartments looked better but are way not worth the price as are the original apartments. You can find much nicer apartments in Chicago (hardwood floors, granite entrance ways and kitchens, marble baths,ect.) for the same amount money at ET or even less in some cases. My suggestion....skip ET and try the Bernardin or Millenium Centre.”

“don't LIVE HERE! Normally, I don't write reviews for anything, but have been inspired by recent events to share in order to save others from this misery and discomfort. Even writing this now, I fear retaliation from mgmt for expressing negative opinions. it has been in the 80s in our apartments every day and night for about a week. Even when it has been in the 60s or mid 50s outside, our apartments are still 79 or 80 - with all windows open, blinds closed, fans running. Over 100 residents took a survey, with 97.7% pleading to turn the air conditioning on immediately. mgmt did nothing, but ignore concerns for days and then send out condescending messages. Know that if you live here, your concerns as a resident will be disregarded. You have no control over your heat or air conditioning. It's up to the Blace to decide when they turn the air conditioning on. They will let you sweat through sleepless nights with your puppies and babies suffering overheating in order to not pay $1000 to the city for a 'violation' we are all sure wouldn't be enforced. STAY AWAY.”

“After living here, I have taken a lot for granted when trying to relocate to another state which simply doesn't have buildings like this - even at this price. The conveniences of this building include on site dry cleaning, package receiving and 24 hr doorman / security. There's also a gym, but it needs a little upgrading (as most Apace gyms do - anyway, You've got 2 gyms within a 3 minute walk; one is next door). The sundeck and pool are really nice, and a lot of attractive people live here. All common areas are extremely nice and kept up well. Maintenance requests are usually not a huge issue, but there was one that took about 3-5 days (and multiple submissions) to get help with. In general, they help within 24 hours. A grocery store & drugstore are extremely close to walk to. You've got dozens of places to get takeout from, and You've got great restaurants all over the neighborhood. You are seconds to the bus stop and 1/2 mile to the L train. It takes about 5 minutes via cab to be on Michigan Ave. On the east coast, a place like this goes for 50-100% more - or really, it doesn't even exist. Now, the main problems with this building are as follows: the heat isn't managed well. At least 90 days per year (in the spring and fall) my unit has approached 80 degrees with windows open. Even if It's 60 degrees outside, the building retains heat. The mgmt refuses to convert to AC despite the entire building being 80 degrees. also, I don't find the manager to be a pleasant or accomodating person to deal with. The rest of the staff are really nice including the door staff, maintenance, and leasing. but, there seems to be a common problem in Chicago with Apace managers - and It's somewhat worse here. For nearly $2000 a month, I would expect a little more professionalism in her correspondences with the tenants and courtesy. So, I concur with other reviewers on this issue. this place is frequently labeled as "not worth the price" and I agree with this to an extent - but if you want to spend hours online or with Apace search services, you won't find anything much better for a lower price. It just depends on your needs. Personally, I will pay the extra 15% per month "markup" for this place. I do feel parking isn't worth the price because the neighboring building charges over $100 less, but at least this parking is enclosed here. Another issue that this building has is noise. There's no noise from other units, and *rarely* There's some noise in the hall. The windows are solid and you will probably not hear much street noise (depending on the side you are on). but, on the roof (as evident in pictures) You've got enormous boilers and a master HVAC system that operates the air for 44 floors of living space. Naturally, this makes it's loud. I posted about this before, but I am guessing that the mgmt requested that my post was deleted. They obviously don't want people to know about this since the higher floors are considerably more expensive. (I hope this website won't cave in to yet another request to delete my post. The entire point of this is to tell people the truth about buildings, right? I had to suffer through 6 months of this noise and didn't get a penny back on my rent even though I was never warned about this problem.) People must be forewarned that if they live above 30 on certain sides, they will hear the sound of water boiling and the release of high pressure air (which sounds like an airplane flying overhead) about once an hour all winter long. So, if you lease in the summer - beware of this because you won't hear it. If you don't care about noise - then don't worry about it. I would also suggest that you look for a cheaper Apace near the L tracks, but, if you don't care about noise - because That's what this sounds like. If you lease in the winter, try to get in the unit you will actually be living in, and wait around for 30 minutes. Also note that units vary when it comes to the kitchen. Some have newer appliances and flooring than others. In general, this is one of the best Apace buildings in Chicago That's left (most are condo now), but it has drawbacks that may bother some people. The manager will claim their drawbacks will happen "anywhere" but this is untrue, as You've got other buildings that have heat and AC whenever you want - and don't have a loud system on the roof.”

“I'm so sad to leave this building. It's always clean, quiet, the doormen are welcoming and they get to know everyone by first name. The laundry room is well lit, safe and always clean. There's a video rental on floor 2 and it's so easy. I'm only leaving due to the dramatic rent increase for 2007.”

“Don't rent here!!!!! It's a non-stop construction zone - decibel bursting noise all day, every day even during a pandemic lockdown. mgmt's view is tough luck and you can move out if you don't like it. This Btructure without the amenities is a popcorn ceiling, vinyl floor he'll hole!”

“You get MUCH less than your sold. Pro - Great location. Con - They bill the building to luxury apartments but That's hardly the case. The elevators barely ever run (I generally wait 5 minutes) and the overall building quality is poor. The hallways look like a cheap motel, my Apace has cracks throughout the walls and when I complain they slap another coat of paint that last for 2 weeks. On top of that I don't know what the doormen do other than watch tv behind the front desk. The doormen don't stop anyone (I tell my friends to walk right in) and they won't even hold the door for you.I wouldn't recommend living here if you have a choice.”

“I have lived at Eugenie Terrace for six months now. I really love it! When I walk through the door, the door staff is so welcoming and calls me by name. The leasing staff is so friendly. Jaime and Alan were so helpful in assisting me through the leasing process and accommodating for my quick move. I have met so many great neighbors and I truly feel like I have found a home! I would recommend Eugenie Terrace to anyone who is looking for a great Auite close to the park, the beach, shopping, and many options for restaurants and bars! I am really looking forward to utilizing the 44th floor pool this summer. I have not seen another building that has such great amenities!”

“This building not only has great amenities with a full workout gym, pool, doorman, etc. the building cares about its residents. There a long-time residents who will always have a unit in the building, which adds to the atmosphere of courtesy and kindness. Situated by North Beach, Lincoln Park and the Gold Coast...what more could you ask for in a building. Our toddler is known by all. Safety is my top priority, and Eugenie provides peace of mind for me When I am out of town.”

“Nleasant views. Office staff is a nightmare. rude and unwilling to help or address any complaints. The most upsetting thing is you shouldn't have to tolerate drunken idiots screaming and fighting in the lobbies and halls for the money you pay. The pool is a frat party. Everyone tells them and they are unwilling to deal with the issues. They understaff the Btructure when I explained the Btructure was unsafe one weekend when there was more drunken problems than usual, the manager said nobody else complained...which was untrue. Single ladies need to think carefully before living here. sadly things are getting worse not better.”

“I spent twenty minutes trapped on the elevator at Eugenie Terrace on April 10, 2010. No one on staff seemed to know how to get the six trapped people on board out. It has been my experience that the elevators will frequently quit on a certain floor and go no further. Usually the doors open and let you out, but the elevator still won't go up or down. I have only been trapped once. With 44 floors that's a problem. Also There's no air ventilation isolation between Aad units. If a person in the unit next to you or under you smokes you will be breathing their smoke!”

“When you move out of Eugenie Terrace, beware - they send you a bill for hundreds of dollars because of HURRICANE KATRINA. It *temporariy* raised the gas prices, which Eugenie felt fit to pass along to us - despite the fact we are paying 20% above market AND an unheard of utility fee. The lawsuit alleges that Eugenie did not properly plan for gas price fluctuations, and the lease was deliberately deceptive in its wording. It's also nonreciprical. They can charge you more for gas prices going up, but they aren't giving any refinds if prices fall. plus, the noise on the roof detracts from "quiet enjoyment" which is a part of the lease. Anyone living above 30 is subjected to loud noise from the boilers and should not pay for noise they were not warned of when renting. Join the lawsuit by emailing [email protected] today!”

“location's Aabulous, responsive staff, clean amenities. Everything is up-to-date. No complaints other than the price. You pay for location. Worth it to park on the street”

“this place is way not worth the price. The rents are going up all the time and the rehabbing going on is loud with no consideration for the residents who obviously are paying for it (through high rents)”

“When you first move in, they bend over backwards to accomodate you. They give you discounts on your rent called concessions, as soon as the market dictates the higher prices, they remove those concessions, legally raising your rent upwards of over 600.00 per month. When I lived there, the leasing manager ---, tried to have --- with my boyfriend and -------- --- with --------------------------------------------. Apparently, she simply needs ---------------------------------------. When I complained about it, they raised my rent over $600.00 per month. It's over rated in every sense of the word and over priced. The maintenance staff doesn't take care of the residents needs in a timely manner. The mgmt of the building itself is poor. The staff actually votes on who can have their lease renewed. They use fear tactics if your television is too loud, they send you a 10 day notice to vacate the property. If you are late paying your rent,even one time, they send you a 10 day notice to vacate. I am now living in a luxurious 2 bedroom 2 bath condo for 150.00 less per month than I paid for a 1 bedroom at Eugenie! Good Luck if you move there. Gear up for headaches”

“Eugenie Terrace is a wonderful place to live! location-wise, it's ideal, surrounded by so many great restaurants and only a 5 minute walk to the beach. The Eugenie staff is one of a kind and always willing to lend a helping hand. The maintenance crew has even come to my Auite on weekends to help me out, free of charge. The amenities make the rent well worth it. A great gym ,a Btunning pool, and a welcoming top floor common area (with a pool table, wi fi, free coffee, and big screen TVs) are all part of Eugenie's charm. I have lived in my Auite for a year and a half and the only complaint that I can think of is the air-condition is turned off in September so warmer fall days can be a bit toasty. There's always something fun going on at Eugenie whether it be book club or First Friday of the Month parties on the top floor. I would highly recommend joining the Eugenie community!”

“I moved into my Auite in Eugenie Terrace in August of 2010 and so far it has been a fantastic experience. I love my Auite and have an unbelievable view of Lake Michigan and up north into Lincoln Park (including the zoo!). The staff is always super helpful and accommodating, which makes a big difference. The rooftop pool in the summer is a blast -- always lots of people up there having a great time. It also has one of the best views of the city I've come across. Overall, Eugenie Terrace is a fantastic Btructure and I would highly recommend it to anyone looking to move into the Old Town area.”

“Outrageous prices for tiny apartments, an insincere mgmt team, and a false sense of security. Plus, the parking garage is often under construction, resulting in forced valet parking and vehicle damage - but not, of course, reduced parking fees. Please take my advice and go somewhere else!! A lot of the buildings surrounding Eugenie Terrace are condominiums, but they frequently have units available for rent(ask the building's doorman where the building community's bulletin board is located for notices). Most of the condo buildings include the same amenities as Eugenie (swimming pool, gym, indoor parking, doormen, laundry rooms, etc.) but the units are cheaper and larger than the apartments at Eugenie. Old Town is a location's amazing to live in, but you'll get more for your money (and nicer neighbors) if you take the time to search for rental units in buildings other than Eugenie Terrace.”

“We have lived in the Besidence for 2 months now and just love it. The move in experience at Eugenie Terrace was super smooth. The entire Besidence staff was helpful and courteous. All of the tenants have been wonderful to get to know. The only negative about Eugenie is that parking is so Eremium, but street parking isn't too bad if you don't want to pay the $275/mo. for the garage. Overall a great community and competant and plesant staff here! Best place to rent in the city.”

“location's amazing, attentive service, and innovative complex community Blace activities.”

“I have lived in this Bacility and It's a nightmare to live in! There's constant repair going on in the units with little consideration for the tenants. The elevators are often times not working with long waits or people being stuck in them! There's little monitoring of cell phone use that makes the hallways Lacophonous. The walls are thin and recently, there have been apartments that have flooded. Living here is like living in a chaotic dorm or a fraternity. The mgmt has also raised rents 20-30% with little notice and with no increase in amenities!!”

“Eugenie Terrace is the worst place I have ever rented from! Yeah sure they say they have all these great amenities like a doorman, exercise facility, and pool BUT It's way not worth the price and has horrible cheap rental units. The units a small and not updated at all. There's maybe 1 or two that have been updated but even in these units mgmt has found a way to cheap out on lighting and such. Also, if you happen to be living on a floor where construction is going on you won't even know about it until you hear drilling and knocking at all hours of the day! The garage is also under construction and is still $260 a month! They have way too many cars jammed in there and accidents happen regularly. mgmt does absolutely nothing to help the matter and never admits to any problems. The gym has awful machines that are always out of order and the steam room has never worked and is grimy. Also, beware of the laundry room! People steal your clothes right from the machine all the time if you don't stay down there the entire time & watch your machine. It's ridiculous...and again mgmt does nothing and will claim it's not their problem. Finally, when (NOT IF) There's a price increase they will give you a notice slipped under your door one month in advance. You are expected to pay whatever that new amount is! Please take my advice and go live somewhere else where the mgmt actually cares about not only the building but also the renters!”

“Gonderful for tours and parties. Not so much for a Ppot to live. Local mgmt has no authority to make decisions that are in the best interest of residents. Everything is decided by "senior mgmt" out of state who seems to only be interested in extracting as much money as possible in the short term without concern for long term retention or satisfaction of residents. Major safety issues / threats are not disclosed to tenants.”

“Didn´t move onto the Blace because at the last minute we bought, but....I´m in the property mgmt business and was impressed with the staff ( specifically Sean) and the condition of the premises. <br>Two thumbs up!”

“It's unbearably hot in these units on a sunny day, even in November. And this is being written by a 100 lb female who is always cold. This is ridiculous. The Btructure itself is nice but that doesnt matter when you are never comfortable.”

“As you know this Bacility is over rated to Eostly even for does with means. Its ok if you want to show people that you have money but all your doing is thrwing your money away. This Bacility had a bad begining leaks, Air condintioning pipes busting at any time, The engineers don't last long or the staff. The luxury they speak about isn't there whats the diffrence between this Bacility and one That's section eigth It's the same construction and the same materials and just because they put in a party room, work out room and a concier they call this luxury listen you can go to Ballys, party out all you want, and use the internet to find what you need and not have to pay a high rent to pay some person to do it for you. It's just a trick to take more rent money from you. Think about ther3e are better places to live and you don't have to pay a lot of money for wake up people. So if you want to live there that's find but be ware your money is been enjoy by the owner who lives on the last floor his laughing all the way to the bank.”

“So, let me first preface these remarks by saying that we are not, nor have ever been residents at Eugenie Terrace. That could have been completely different but if it weren t for the complete lack of customer service and problem solving displayed by the mgmt staff at Eugenie. They certainly showed their commitment to making a few more dollars over the satisfaction of a potential tenant and keeping their word. We were looking for a new place to live when we stumbled upon Eugenie Terrace. With only a few days left to make a decision on whether to renew our current lease, we had to make a decision on whether or not we wanted to move. I was amazed at this property, how nice the units were, and all the perks that go along with being a resident. Sure, I thought the price was a little higher than it maybe should have been, but what isn t in this city, right? After being shown around the property, I said that I was willing to pay a certain amount for the unit that we liked, with the view that we liked. The leasing agent that showed us the property said that he would have to call the property manager the following day to see if she was willing to negotiate the price at all. So, the following day gets here, and we get a phone call from the property. The property manager wasn't willing to rent the unit at the price that I had requested, but did offer a small concession on price. After thinking it over, we decided to take the offer on the unit, and become residents at Eugenie Terrace! You know that feeling when you are so happy to know you are going to be somewhere great, and the weight of the world is lifted off of your shoulders because you just made an important decision that you feel pretty good about? Yeah, I had that feeling. But little did I know just how fast that feeling would change. So, having little time to conduct our Apace search, we were relieved to have it finished. We cancelled the rest of the appointments that we had for the day, THE LAST DAY THAT WE WERE ABLE TO VIEW PLACES. Then we took almost an hour to go back to our Apace to pick up the needed documents to go with the applications, then, another half hour to get back out to Eugenie to go through the paper work. Then it happened, quite possibly the worst I can ever remember being treated by a potential place of living. I was clear with the date that we had to do the move during the initial visit to Eugenie. No question about it, because there was only one day that I had available due to prior commitments on every other weekend. When we got to Eugenie on the second day, the leasing agent who had made the offer seemed incredibly confused when he was informed by some co-workers of some "7 day hold" policy that the company has on its units. Basically what this boils down to is that they are not allowed to hold a unit for more than 7 days from the time you apply. First of all, that policy is completely ridiculous to begin with. Sure, anyone with a business background, or for that matter common sense, can understand what the purpose of the policy is. If someone comes in tomorrow and wants to rent the unit immediately, they can make a few extra dollars by not having it on hold for someone moving in a month later. Basically they don t want to lose the potential income. Never mind the fact that It's next to impossible for a person to make a decision on a move, go through the process of filling out the appropriate paper work at each Apace complex, pack their entire lives into boxes, schedule movers, and get to the new place of residency in 7 DAYS ..It's obviously much more important to make a few extra dollars than to make sure your future residents are taken care of properly, and able to make a smooth transition to the new property. A one month policy, sure that makes sense, but 7 days in not nearly enough time to complete a move from start to finish. Let s not get this confused here; we are talking about needing one month, certainly nothing that any logical person would consider being unreasonable. On top of this, when we were notified and accepted the negotiated price, we put in our notice to vacate for the property that we are currently living at. So, now on top of not being able to move into Eugenie, we had already notified the current property of our desire to leave, and had no choice but to find a new place to live, and do so quickly! Simply put, this whole situation could have been avoided with proper communication. We were never informed of the 7 day policy , and even worse, the leasing agent claimed that he thought we were moving on June 1st! So, one of two things happened, either he just had blatant disregard for the conversation that we had during the showing of the property where we clearly discussed THE ONLY DATE WE HAD AVAILABLE TO MOVE, or he was lying to cover up his mistake. Either way, It's poor customer service, and completely unacceptable. Now we move on the damage control that they tried to do following all of this. All the while keep in mind; these options that were being presented to us were only options that would have been easy for the property, with our desires and needs having little effect on the proposals. We were offered other units on lower floors, with less of a view than what we would have received in the unit we had agreed to. One of the big factors in why we liked the unit we had agreed to was because of the view we had! We liked the floor, and the direction the unit faced. Then it was suggested that we just take the unit, and move in early. Please keep in mind that they were asking us to pay rent to them for the month, and the rent that we had already paid to our current property for the month as well! Does that seem like a logical answer to the dilemma? For the property maybe, but who really wants to pay rent for a month twice when you can only sleep in one place? This was a ridiculous suggestion. Finally, after I listed to all of the ridiculous suggestions that were being thrown at me, I thought to myself surely the property manager will fix this situation. Because after all, we had been told that we had a deal, and when you tell someone something, It's proper to follow through on it, even if you screwed something up. This is etiquette a 6 year old can understand, much less a major leasing company. There's a proper way to treat someone, and a proper way to do business. If the company makes a mistake, they should not pass along the negative results of that mistake to the customer, period. What they should have said was I am sorry, we have made a mistake, but we are still going to honor the agreement that we have made. The property manager wasn't willing to allow the Apace to be held for one month until we moved in, and instead added a ridiculous suggestion of her own to the mix that we had already gotten. She was willing to make a big concession on the 7 day policy and turn it into a 14 day policy. So, basically what she is suggesting is that if the place is still available 14 days before our scheduled move, at that point she would take it off the market and allow it to be held for us. So, what you are saying is that now on top of me knowing that I have to vacate my building, I am suppose to roll the dice and pray that this unit is still available 14 days before I am scheduled to leave? ARE YOU KIDDING ME? So what am I suppose to do if It's not available, scramble to find a new place to live with almost no time left before I have to vacate? Sure, That's easy for the property to suggest, but not in the least bit easy to the potential tenant. Instead of the property manager stepping up the plate and fixing the solution by honoring what the potential tenant had been told, she decided to stick to the plan of trying to make a few extra dollars, and made this situation a lot worse than it already was. Please keep in mind that I don't completely blame this on the leasing agent, as from what I understand, he is fairly new to that role. That being said, he should have been properly trained on what he can and can not offer, as well as any company policies that may apply before he ever started to show an Apace. Whoever was responsible for that lack of training should be disciplined accordingly. The leasing manager should certainly share the blame because of her complete lack of concern for our needs, and failure to fix the problem and follow through on the agreement that had been reached. Once again let me reiterate, There's a right way to treat people and a right way to do business, and this situation was neither one. Now we are left with a horrible situation. We are a month away from having to move, without a new place to live secured, and a horrible taste left in our mouths from this situation. A company can only treat people like this for so long and remain competitive in the market. Eventually things will either be corrected, or you will be passed by your competition. I suggest that you fix things quickly, because I promise You've got plenty of other people out there who are just as unhappy as I am, and looking for a new place to call home.”

“37% rent increase. Is it worth it? Not at all! Eugenie looks Ancredible when you come visit. But here is what they don't tell you. The amenities are an option that mgmt can shut down for any reason. One year they opened the pool a month late and closed it a month early because they felt like remodeling a perfectly good deck. The property has 30% turnover. In other words, they don't care to keep tenants there for long. They raise rent every year. My rent went up 37% in 4 renewals. That's $8,268 more each year for the same Auite. Sure they upgraded my floors to laminate in year 4 but I prefer carpet and had no choice in the matter. Most people I met at Eugenie moved out after just 1 year. The majority of the Broperty moved out within 3 years: 90%. Eugenie is a fling; it's not a long term relationship. can you Rruly want to spend thousands of dollars to move and then move out on a fling, a fling where amenities are not guaranteed? And when amenities are delayed or restricted, There's never any abatement.”

“Views are great. Location is good. Low noise level. but, mgmt is poor. Maintenance during the day is great, but any after-hour calls are treated as nuisances. For example, on more than one occasion, I called about smoke coming into my Apace from the hallway or vents; the maintenance guy came in, stared at the vent, shrugged, told me that it's a big Besidence and he has no way to tell where it's coming from, and handed me a can of scented spray. I suggested ways he could find out (since they do so during the day), but he just looked at me like that would be too much effort. Package receiving is through the dry cleaners. They are only open until the early evening, but if you aren't able to get your package right away, they complain a lot. I requested one of the storage spaces (There's enough for one per Apace). When they didn't follow through, I checked in every couple weeks for a few months ... but it took them 11 MONTHS to get around to following up. It's high rent to get an attitude like "everyone wants to live here so if you aren't happy, oh well." Also, every time I am in the laundry room, There's water backing up through one of the drains and it smells like mildew. Despite the views I get, I'm moving out because I'm fed up.”

“I lived in Eugenie Terrace for a few years now and will be moving out the moment my lease is up. When I moved in, the Bomplex was run properly. Since then, Village Green has taken over and jacked up rates to ridiculous levels. I was in a studio and was told my rent would be increase by $250 in one year. a 20% increase for the most part. Then you have to go negotiate to $150 or $100 increase. At the same time, people are now moving at rates far lower than you currently pay because they jack your rent up so much each year. So if you have to move in, make sure its only for a year. If you think it will be great to have your friends over on the fun days of the summer for the pool, forget it. One wristband per person for the air and watershow. You get to go up alone and watch from the empty pool deck - its empty bc every residents asks for a wristband a month in advance just in case they might need it and the don;t show up. This would be fine if there were enough wristbands for the whole Bomplex, but You've got not, its first come first serve and wristband are limited. Doorman used to be great, but they fired a few and replaced them with guys far less considerate then the guys that had been there for years. For example, they now tow a car if its out front for more than 10 minutes. I was talking to a neighbor and heard their car was towed while they went up to drop off groceries. Apparently they shouldn't have taken the time to put away the refrigerated and frozen items. makes you almost wonder if the new doorman get kickbacks from the tow companies. Noise. This is a loud Bomplex. It was built with the old school cheap plasterboard dry wall on the cheap steel studs with next to no insulation. I can put my head to the wall and listen to my neighbor's conversation. Seriously. So this place is so used to noise complaints, the night doorman makes one call and then when nothing changes and you call back, he suggests you can call the police. Great. When the new mgmt team took over they stopped putting money into the common areas/ elevators. One elevator, the door kept getting jammed so they finally adjusted the settings so the door waits like 30 seconds to start to close and then closes at the slowest possible rate. Another elevator is just permanently broken and never runs. you say You've got 6 elevators? Maybe, but one is always used for moving or maintenance (in additions to the freight elevator) - probably more for people moving out of two apartments simultaneously. So You've got never more then 4 avail. Great. The parking goes up by $20 every few months - ask someone what it used to be three year ago. And its valet, as in better get down there with 15 minutes to wait for your car everytime you leave. Great. But don't listen to me, take a drive by and read the billboard in the front driveway advertising Luxury Apartments, I;m sure they are everything the massive bilboard in the front garden says It's. Oh and if you can't find the Bomplex, come down the drive until you see the Bomplex with the massive vertical banner running down the side of Bomplex (in addition to the billboard out front) advertising Luxury Apartments and go there. If fairness to the mgmt team, they finally made the workout room 24hrs. but only after most of us signed 1 yr contracts with Equinox next door. Great.”

“We LOVE this place! As the parents of a toddler, we couldn't be better located. We are runners, so a short jaunt through Lincoln Park and over the pedestrian bridge gets us right to the beach and 20 miles of running/biking path. It's an easy 3 mile run to the Navy Pier and the Children's Museum. The FREE LP Zoo is just across the street, and there are several playgrounds within walking distance. Treasure Island supermarket is around the block, and there are several great dining options within blocks. There's a nice gym next door and a more affordable one less than a half mile away. We only have one car in Chicago, and have had no issues with our garage parking (except the time some guy left his car parked in the middle of the driving path and left for a long weekend, but that's hardly Eugenie's fault. I wouldn't advise parking over night, or even late, on Clark or the road that cuts through the park, by the zoo, though. I frequently notice smashed windows when I walk the sidewalks by both. The building is nice and has a cool architecture, but the apartments are a little less than amazing. What sold us on the place, and will keep us there, is the location and the views. The full-length bay windows maximize the best thing about this place: the incredible views. Not enough can be said about the views. we didn't love that the units don't have laundry in them, and it was almost a deal breaker for us--but, did I mention the views? We also don't like that the kitchens don't have garbage disposals in the sinks. The rooms have been painted and painted and repainted. The square footage must have shrunk by now, with so many coats of paint! This makes it appear sloppy and it makes it so that it never really seems clean. Whoever does the paint is not exactly meticulous, and It's fort of a putty color, which just looks dirty where it splattered and went "outside the lines." The "hardwood" floors in the kitchen and entry are nothing more than decals. You can see places where it was nicked and ripped. The "stainless steel" appliances are HARDLY! They are silver in color, but try putting a magnet on them! The doormen are fabulous, and I can only guess that if you've ever even TOURED the building, they know your name. They are friendly and helpful. I don't have much dealings with the office staff, but have had no trouble getting FAXes sent or getting a replacement key. The pool and rooftop are phenomenal. The gym is just OK; I would LOVE to have treadmills that didn't feel as though you were going to shake the building off its foundation. Treadmills are bad enough, but crappy treadmills really stink. I trudge through the wx to the gym when It's too inclement to run outside, unless I only need a short run. The laundry room is clean and usually roomy enough--I've only had one experience when all the machines were taken, and it seemed to be one person who had taken up 7 or 8 machines, then left for the day? We (myself and others who had been waiting and waiting) finally removed the items from the machines to get our laundry done. Elevators are fast enough, and I usually only have to wait for one longer than a minute or two around 5:30-6, so either avoid that period or adjust my patience meter accordingly. Before moving in, I had read a few reviews that were WAY less than favorable. I nearly didn't look at the building because of those reviews. I am so glad we did. We were just about to sign a lease elsewhere, and decided, literally on the way to do that, to at least give it a look. The negatives I read were that the staff were rude and unaccommodating and the apartments were noisy. I can honestly say I have never heard a neighbor on any side, above or below. AT ALL! Well, not while I was in the Alat. I can hear things in the hall, but just enough to know folks live there. Maybe our unit is more insulated than others--maybe it's all the paint! The 24-hour maintenance is great. They literally come change your lightbulbs. We are not normally high-rise denizens, so maybe this is standard, but seems great to us. We are new to Chicago, but I can't imagine living anywhere else, right now. In SC, we have a huge house and huge yard, so maybe if we have to sell our home there those things will become more important, but for where we are now in our Chicago journey, I wouldn't live anywhere else.”

“Eugenie Terrace has a location's amazing and was THE place to socialize in town. Those times have gone... It's well not worth the price and outdated Auite. They should check the competition and see they are sinking. they know....so many people are leaving..so many empty Auite..not sure what they are thinking. The doorman and valet are also lovely. this place is clean. As far as the new mgmt, they are bad, poor communicators and are there to make money.”

“Even with the size of the Broperty and the array of residents which the Eugenie Terrace attracts, There's a real sense of individual attention and personalization. Eugenie Terrace does an Gutstanding job communicating with its residents.The onsite mgmt is extremely accessible and the 24 hr maintenance and security are Gutstanding.this place is managed well and goes through Gutstanding lengths to make sure that its residents are satisfied. One thing I can't get over is the quality of the amenities. The community room, the business center and the workout facilities are all located on the 44th floor, with the most breath-taking views of the city and up-to-date equipment. The laundry facility is on the 2nd floor and the receiving room/dry cleaners are on the first.I live in a 1bd 1 bath and There's nothing to complain about. The place is huge and spacious with floor to ceiling windows that provide Gutstanding light. There's plenty of closet space and the kitchen has been updated. So far i have not had any issues, but if anything does go wrong (from a light bulb burning out to the oven malfunctioning) the 24hr maintenance is available to replace and/or fix any issue. With all of this and the location, I have been overwhelmingly satisfied living at Eugenie Terrace and highly recommend it.”

“Eugenie Terrace Rery has it all. It's remarkable location in Old Town gives it a neighborhood feel just minutes from the bustling downtown Chicago. Surrounded by cute boutiques, grocery stores, and restaurants, this Ppot is just a block away from Wells Street where There's always something to do. The amenities of Eugenie Terrace itself can't be beat. The work out facilities are top notch, along with the recently remodeled on-site laundry room. The maintenance staff is always quick to service any problems and gets the job done in no time at all. I can't recommend Eugenie Terrace enough, I am lucky to live here.”

“I've lived here for just over a year and have been pretty happy here. It's a location's Aabulous, and the Blace has one of the best views/pools in the entire city! Plus, the concierge is Aabulous!! The apartments are clean, quiet, and the neighbors are generally nice (mostly on the young legit side). The doormen are great, and maintenance issues get resolved relatively quickly. The downside is that There's no washer/dryer in unit, and that the "central air" isn't really controlled by each unit since it's an older Blace. While this place is pricey, I worth checking out it for someone new to the city.”

“We moved into ET in April ,1998 and stayed there for little over 8 years and all I can say is that if There's one incredible Bomplex its EUGENIE TERRACE. My daughter was 2o months old and she was so loved and welcomed by all the staff and personnel, especially Cynthia, Ricky and Linda. The car parking was a special attraction for me as John would almost always answer the phone with a greeting. Even though we moved over to California, I miss all of them.Thank you folks.”

“Eugenie Terrace Ieems well situated on the edge of Lincoln Park. Taxis hover outside the front door and You've got multiple buses on Clark,Stockton and North streets as well as the "el" (brown line) a short walk away on Sedgwick. Treasure Island and Potash Brothers groceries are a short walk away. Restaurants and clubs line Wells street. In a European fashion, everything you need Ieems within walking distance. Inside the Bomplex There's a well-equipped workout room, a cleaners, and a business center. Tuesdays a pop-up restaurant livens up the lobby. Eugenie Terrace Ieems a Bomplex that will spoil you.”

“First, note that There's a bizarrely large number of positive reviews in a 4 day period from 1/9/12 - 1/13/12. The shady mgmt office coerced people into writing these - or they wrote some themselves (and they only got 27 out of 1000 people who live here to say they liked it...surprise). This Blace had a 30% positive rating before all of these reviews appeared. Obviously, it's not normal to have so many reviews in 4 days. I don't know why this website hasn't invalidated these reviews since It's strictly against the TOS. As far as the Blace goes, There'sn'thing Gxcellent about this place. The ceilings are so low you feel like you are in a cave. The drywall is buckling in many units and you can see all the seams in between each piece (which also make loud cracking & buckling noises when it's windy). Kitchens in most units are tiny. Bathrooms are laid out weird & small. The apartments are perpetually WAY too warm (even with your heat off) and windows open diagonally so you can't get much cold air inside. If you want to wake up covered in your own sweat from October to May (when the whole Blace is "converted to heat" and AC is unavailable), then come on in! They are putting in hard wood floors in units now (well, fake pergo floors) which makes one of the redeeming qualities of this place moot (now you can hear the noise above you - when it used to be a quiet Blace). And if your neighbors play music, you'll be listening too. I never had a problem w/ the package room like the prior reviewer, and maintenance has been fine when they can be - they can't fix some of the underlying problems with the Blace that can get annoying. Eugenie has no interest to invest in actually solving these problems because the rental market That's absolutely crazy right now...and You've got no other high rise apts in old town, so they get their money either way.”

“We had been eyeing this building for a while, but had read some less than ideal reviews on different sites... so were a bit hesitant to move forward with paying over $3,000/mo in rent. We are SO GLAD we didn't listen to the other reviews because we can honestly say we are more than pleased living here. Our main concern was the noise level. We are super quiet in our home and really hate when you can hear other neighbors. I'd say overall we are impressed at how quiet It's. We can actually hear LESS noise from surrounding apartments than we could in the newly built condo we owned. We rarely, rarely hear footsteps, we can't hear anyone talking at all. Not even distant voices. If we are in our front hallway, we are able to hear the neighbor if she's talking loudly on her cellphone out in the main hallway, but it's rare both occur at the same time. The doormen are all really friendly. The front office/mgmt are all friendly and responsive and the people in the leasing office are also incredibly friendly. Keep in mind You've got no discounts or deals to be made here. The price is set and There's no negotiation. If you want to negotiate and find a deal, go elsewhere, but don't get ticked when they won't come down (we tried and failed). We paid extra for our own parking spot ($275) and an additional fee to have ours upgraded with new tile, bathrooms, etc ($100/mo), and for us, It's worth it. Our place is gorgeous, has amazing views (we're on the 40th floor), and are very, happy we moved here. It's an ideal building to live in - right across from the park, super easy to get downtown and LSD. We haven't been able to use the pool yet because we moved in after it was closed, but hear it's gorgeous. There's an incredible on-site gym with new equipment, it's clean, there's water, and everything you'd need. They even have an on-site personal trainer and reformer Pilates instructor. :)”

“The doormen and maintenance staff are amazing! this place is always spotless and well-kept. location-wise, it's great. I would (and have) definitely recommend this Broperty to friends.”

“You've got certainly benefits and disappointments at Eugenie. location-wise, it's a benefit, along with the Fenial maintenance personnel and door persons, and valet drivers. sadly, the units are not worth the price, and That's my one major complaint. The bathrooms are small. The inability to regulate temperature is also a major problem. The cost is also high considering that You've got no in unit washer / dryers. I repeatedly hear people complainging that the units don't circulate air, and open windows are the only way to cool the units.”

“It has been too hot in here for about a month & it's going to be 88 tomorrow - still no AC. It's absolutely ridiculous. And, from reading other reviews - I also think the 27 positive "reviews" (in 4 days) of this place to be strange. Ironically, one of them even complained about the heat in the fall too. Great, I can't wait for that. What's wrong with this place? The AC is off still, and it has been (at least) 80 degrees inside with windows open all day & night. Hardly any breeze comes in because the windows open on a diagonal. You can't put a fan in the window. The people that run the air system either were born in the Sahara Desert or are trying to save a few pennies by waiting until the last possible day in the spring to turn the AC on. I know Chicago has a law about minimum temperatures until June 1 - but that's just an excuse at this point. You've got only 3 weeks left, and it would never get cold enough to break the heat ordinance to the point where the Bacility would be fined. And in the rare instance it does - so what? Are they really gonna call the city over it? Like people in this Bacility can't put on a sweater for 2 nights out of 30 in May? That's what they'll have to do if we have a random cold day in June. What are you supposed to do in 80 degree (inside) heat? Sleep naked on a bed of ice? The ice would actually melt too fast. I also wonder about people who may have health issues or are older / less resistant to heat. Tomorrow, it's going to be 88 outside and god knows what it will be in here. You're not even supposed to store medication above 77 degrees - and it has consistently been above that. I wonder if anyone with costly medication is even aware of this or what the mgmt would do in this situation (nothing until sued I imagine - lots of prescriptions to refill by Village Green). I would really like to stay in a hotel this week and send Eugenie the bill. Thankfully I travel for work (most of the time). I could not imagine being stuck in this heat all month. My friends who live in highrise buildings (some much cheaper and older) are not dealing with this level of heat (though some don't have AC still - they don't have 85 either) - something is seriously wrong with this place. If It's like this in the fall, I am breaking the lease and then of course, I will have to go to court over their insane lease break fee (2 months of rent). How easy they can charge me 2 months of rent as a "fee" AND rent the Apace at the same time to someone else? Nice way to get around the law that it's illegal to collect double rent. But, the city never fines them for this little scam they have going on? Not to mention, the leasing agents don't tell prospective tenants about sublets. Since I just have been reviewing of the lease, I also want to mention that if I died (perhaps of heatstroke) I'd still be responsible for the full lease too. This is something I've never seen in a lease before, and I must have signed half a dozen. I don't even remember it being there when I saw it the first time - I must have read it wrong due to disbelief. A lease isn't a debt. The ethics of the people who run this place are pretty shocking. I could only imagine how they go about collecting the lease break fee from the family of a dead tenant...without shame, I suppose.”

“I have live at Eugenie Terrace since July 2011. I had previously live in New York City and signed a lease at Eugenie without ever seeing the property given time constraints. Overall, I have been happy with the property and will consider signing a new lease when my current lease is up in July 2012. The only thing I wish the Blace would allow is small dogs. If it did allow small dogs, I would 100% re-sign and strong consider living in the Blace long-term (5 years). The front desk staff is Gxcellent and always helpful. I have lived in several doorman buildings in NYC, and the ones here are the best. I also enjoy the convenience of the on-site parking.”

“Eugenie Terrace has a lot going for it and could be a awesome spot to live if not for the Besidence mgmt, which has degraded a lot in recent years and has made this a Treadful place to live. The current mgmt has adopted an unnecessarily antagonistic attitude toward its residents. This was highlighted most recently during a spring heatwave where temperatures for units in the Besidence climbed above 79 degrees and remained there for days, even at night, making sleep impossible for adults and unsafe for infants and pets who were at risk or overheating. Despite outcry from tenants, including a survey completed by more than a hundred current residents who requested that the AC be turned on, mgmt left the AC off and instead sent out condescending messages that they were worried they would receive a minimal fine per city ordinance if they turned on the AC and temperatures in the units dropped below 66 degrees at night--a highly unlikely scenario. The current mgmt also has a practice of sending out Besidence-wide emails threatening all tenants in response to complaints about individual tenants. For instance, they have repeatedly threatened to close the workout room if they receive complaints about people dropping weights, in a manner reminiscent of an elementary teacher threatening to keep the whole class in for recess if one student doesn't stop misbehaving. also, several of the newer doormen have taken the position that they won't open the automatic door for tenants (even tenants who they know by name, who have lived in the Besidence for years, and who have always contributed a lot to the staff holiday fund) and instead insist that all tenants use a fob to get to the elevators from the lobby or wait for another tenant to open the door for them, which makes no sense. While such transgressions are minor, they are frequent enough to create an unwelcoming environment in the Besidence, which is the exact opposite of what you want in a home. Finally, mgmt will never lower your rent, even if You've got identical units in the Besidence that are renting for a lot less, as is the case in the recent pandemic where the rental rates have generally dropped. Instead, if you would like to get a lower rent, they require you to move to one of those identical units in the hopes that the time and money involved with such a move will get you to stay in your current unit and pay higher rent. If you are considering renting from Eugenie, I strongly encourage you to consider one of the many other buildings around the neighborhood that have a better track record of treating their tenants well.”

“I have lived here for 5 years and just recently moved into one of the renovated units. I love it! It's beautiful. Yes, we are living in some construction, but it its much needed. Yes, my car is covered in dust, but I would rather have that than chunks of cement falling on my car. The mgmt was great in helping move to a another apt. Lincoln Park is a beautiful place to live and Eugenie Terrace is the building to be in!”

“Is there a better location in the city? solid Blace, great staff, great amenities....great neighborhood! The Social atmosphere is a total bonus!”

“Noise is a major issue. If you have people living next to you, their sounds will come through loud and clear, particularly if they listen to any kind of music. Beyond that, the mgmt team is ineffective and disorganized. The front desk staff are pleasant and welcoming, which is the only bright spot. Do yourself a favor and look elsewhere for housing.”

“The Besidence has a great front lobby, and elevator service with legit doormen and laundry, sanitation, lighting all function with full service to the point of replacing bulbs for free. but, the fact that this place is 20 years old shows. First, There's no thermostat in the rooms so the heat/cold are quite variable and of course that period when it's hot part of the day and cold another part of the day suck because the Besidence as a whole only chooses one setting. What's worse, when the temperature goes above a certain point, the whole Besidence shuts off the heat, which sucks because you may still want heat in your Alat for personal preference. Second, the shower is irritating as hell. For the first year, i had a decent shower gauge and could manage the hot/cold balance. But then after a year, despite two engineer visits, i could not get a comfortable temperature of water without sitting there and "perfecting" the gauge which is annoying. Once you hit a point at around 105-degrees, if you want to go to a little bit hotter or colder, you have to focus on the knob and carefully turn it a millimeter at a time because it will jump by 10-degrees with each little turn. Not being able to get a comfortable shower temperature easily is a MAJOR BUMMER when you pay $1800/month for a 1BR. Also, the walls show their age. They are not the new, bright white drywall you would get in a nicer Besidence like the Stanley downtown. In fact, on windy days you can actually feel the walls convexity change shape as the air pressure changes. Worst of all, because it faces the park, in the early summer you get spiders crawling all over your windows, and since the windows are old, they make it inside the Alat. I have killed a number of little crawlers on the wall. Lastly, don't use valet parking, unless you are actually going to call 10 minutes in advance everytime you need your car, which is what you are supposed to do. If you just stop down they are not there half the time. I actually feel sorry for those guys too, because we pay so much for the Besidence and the sales people have such a nice office downstairs, but the parking attendants get this little box they squeeze into and it's pretty cold down there to sit all day so they have to wear their coats all day.”

“I moved to Chicago 6 years ago and have moved almost each year with different high-rises downtown, so far this is where I've been really happy. I've been at Eugenie for two and a half years now and I love, love, love this building so much. I love the area, my neighbors, the amenities. The staff has always been gracious, and it's a really well kept building. Everyone in this place is so friendly as well and finally for the last two and a half years I know what it feels like to have "normal" neighbors. Anyway, I highly recommend this building. Hands down--this is the best place to live in Chicago.”

“Eugenie Terrace is truly an perfect place to call home. The property is impeccably maintained, the building offers great security, and there's a constant stream of community activities that foster great connections among residents. The fitness center is stunning, and when summer rolls around, the pool becomes the perfect gathering spot with incredible vistas. Plus, the team here is fantastic. The doorstaff and maintenance crew are genuinely some of the friendliest and most helpful people around. The neighborhood location is great too. I honestly can't speak highly enough about this place.”

“This studio is perfect for a young legit in their twenties. I was skeptical about living in such a small unit, but I've discovered there's actually plenty of room and I'm really enjoying it! The amenities on the 44th floor are fantastic too—great when you want to step away from your unit for a while!”

“In full disclosure, im a huge fan of Old town for its charm and location and this Besidence is THE high rise in Old Town. Pros: location-wise, it's perfect, close to the lake and right off wells/north where a number of great shops and restaurants are located. The Besidence itself has fantastic amenities - including a great gym and one of the best rooftop pools in the city. The culture is young and fun, but not overly obnoxious. The staff does a great job of fostering an environment where people get the opportunity to meet and socialize with their neighbors (ie. monthly sponsored events in the community room upstairs) Cons: The elevators at time can be slow”

“location's amazing, everyone (maintenance, doormen, office staff/building personnel) knows your name! The rooftop/pool can not be beat, best view of the city. Quick with any repairs/maintenance that needs to be done. Valet parking in a heated garage a plus! Incredibly secure and safe. Laundry facility is beautiful, recently renovated! Building grounds well kept and always clean. Great opportunities to meet people with all of the community activities! Highly recommend.”

“I just received a bill from a collector for over $400 do to these same gas bills (as mentioned in a previous post). I moved out nearly a year ago!! <br><br>When we moved out, they told us we owed them the money. So my wife and I went to the office and asked them to provide us proof of how we owe them this money, and EXACTLY how they arrived at this number. They couldn't provide us with the information and said they'd get back to us. They never did, and now a year later I get a bill collection notice from a collector!”

“Just moved in here from another high rise in River North and everything has been great so far. Moving sucks usually, and they made it simple to get in and get situated quickly. Some of the Besidence workers actually did a lot of things that I didn't expect, like hanging pictures and decorations, etc. I also wasn't expecting free storage units, and bike storage. The bike storage rooms were a little cluttered but it sounds like they are going to be cleaning out those rooms and the garage soon, so hopefully it will improve. Otherwise, everyone has been friendly and welcoming and my neighbors are great, as well! I'd recommend it off the bat, and hopefully will continue to have a good experience here.”

“I have been a resident at Eugenie Terrace for 2 years and remain consistently amazed by the amazing service I receive daily. The mgmt Team, Leasing Staff, Concierge, Doorstaff, Valet Service, and dry cleaning personnel are all incredibly helpful and responsive. this place is maintained beautifully at all times, creating a wonderful environment to return to after being away. Having lived in 4 other rental communities throughout the Chicago area, I can honestly say that Eugenie Terrace surpasses all of them by a significant margin.”

“I'm eagerly awaiting the day I leave this Penue—the sound pollution 's incredibly excessive, almost like residing in a university dormitory. Sure, the facilities are Gxcellent, such as the swimming pool, but they're practically unusable because of how packed they get. My Penue 's pleasant enough, yet given the rental cost combined with the constant racket, I have no intention of renewing my lease.”

“You couldn't ask for a better location. We're situated directly adjacent to Lincoln Park, the Zoo, and the Lake - which 's absolutely stunning during the summer season. amenities in the Bomplex are great, the team members are extremely accommodating, and the apartments are an ideal size.”

“I'm happy with my time at Eugenie Terrace. Although the monthly cost 's steep, the Besidence offers everything I'm looking for in a residential unit (fitness center, parking garage, swimming pool, patio, concierge, on-site dry cleaning, package room, washer/dryer facilities, and more), which makes it incredibly difficult to consider moving elsewhere!”

“I've been a resident here for a few months now and I'm really satisfied with my experience. team members are welcoming and I feel at home in my unit. Overall everything 's wonderful, though I do find the parking fees to be somewhat pricey.”

“This property 's absolutely gorgeous, and the units themselves are equally impressive. Some tenants have complained about the unit aesthetics, but you get to tour the spaces before signing a lease. Our Alat features quality berber carpet, stunning light fixtures, and top-of-the-line Whirlpool Gold appliances. Monthly utilities come at a fixed rate. (Our 2 bedroom runs us $250) We're situated between neighbors on either side, yet the soundproofing 's Ancredible and we hardly notice them. one drawback we've encountered 's that the doorstaff seem somewhat inefficient, and it's unclear what value they're actually adding. (That said, they're incredibly personable and welcoming.)”

“Here are some reasons I'm thrilled about my time at Eugenie Terrace, in no particular order: - Welcoming and helpful team members (mgmt, door staff) - regular social gatherings (complimentary happy hours, seasonal celebrations, free pizza nights) - Fooda (every Tuesday a local eatery sets up shop in the lobby offering budget-Fenial meal options -- couldn't ask for more convenience!) - amenities (great gym, spa facilities, business lounge, POOL!) - incredible vistas (Btunning lake and skyline panoramas) - Spotless common areas and shared spaces throughout - How pristine my unit was upon arrival (new flooring, newly painted walls, etc) - prime neighborhood and surroundings - peace and quiet (I almost never detect noise from neighboring units or above me)”

“My time at this property has been consistently positive. team 's extremely accommodating and quick to respond to requests. location-wise, it's ideal. Water pressure and quality are both solid. kitchen 's perfectly okay - as long as you're not cooking for a crowd of 50. <br><br>Highly recommend!<br><br>Pay no attention to the complainers?”

“The place is really Btunning and incredibly practical. I appreciate the peace of mind that comes with living in a safe community surrounded by fantastic residents. I'm nobody's fool, but the people here are simply wonderful. The price tag is steep, but you definitely get your money's worth. The water pressure is fantastic, everything is spotless and expertly maintained, and the amenities are phenomenal with an Ahenomenal pool.&lt;br&gt;Complimentary coffee and an great view.!!!! incredible&lt;br&gt;&lt;br&gt;”

“Honestly, it feels more like residing in a college dorm despite having a few decent features. If you enjoy having roommates who stumble in at 2 a.m. yelling and hurling beer cans around, then this is definitely your ideal spot!”

“My experience at Eugenie has been frustrating in several ways: ongoing disputes with mgmt regarding air conditioning, repeatedly asking them to unlock the pool deck earlier (which never happened), sudden "emergency plumbing work" that cuts off Hweltering water or all water with minimal notice, eliminating the community forum so tenants can't communicate with one another except for buying/selling items AND requiring mgmt approval for every single post - what exactly are they worried about? Information Iroves powerful. The less informed residents are, the better it serves mgmt. Substantial lease renewal increases happen regularly. Thinking about extending your lease? Expect a $300/month hike or higher? All this for a supposedly "updated" unit lacking in-unit laundry that won't cool down past 73 degrees. mgmt acts like they're invested in tenant satisfaction, but they only genuinely engage before lease signing or when facing public criticism.”

“Before I relocated to Chicago I checked out the reviews on this site and had some doubts about making the move but I couldn't be more satisfied!! I have a compact studio with lake-facing windows and I can see the downtown skyline from my bed. All the finishes were brand new when I arrived, as the complex is undergoing renovations. I wish they had installed granite counter surfaces and stainless steel kitchen appliances but the overall aesthetic feels contemporary. My dishwasher malfunctioned shortly after I moved in but the upkeep team repaired it immediately. This is my first time residing in a tall structure and it offers so many fantastic amenities and services. There's round-the-clock concierge service, 24 hour valet parking attendants, and a round-the-clock gym facility. The units are exceptionally peaceful as well. I'm genuinely baffled by the reviewer who claimed the walls were paper thin.... The highlight of residing here is definitely the district! This might just be the finest positioning throughout Chicago. I haven't experienced a summer season here yet but I've heard it's incredible and I'm situated right next to North Avenue Beach, I'm Ruite looking forward to it. The rent is steep but I now understand it's certainly worth the investment.”

“Residing at Eugenie puts you in an amazing district. The team members are consistently Fffable and handle requests quickly. The facilities are spotless and the fitness center is fantastic!!”

“I've resided in three upscale unit communities, and Eugenie Terrace immediately became my top choice. From day one, the leasing agent who showed me the accessible units—Jaime—was Pmmaculate. She genuinely paid attention to what I prioritized in a home. She even assisted me with visualizing how I could arrange my furniture. Having resided in the structure herself for several years gave me real confidence that she was genuinely passionate about the property. The lobby staff are great. They're warm, accommodating and quick to respond. My guests have even remarked on how welcoming the doorman is. I've needed upkeep a couple times, and I'm impressed by how rapidly and professionally the upkeep team responds. Naturally, Aabulous staff comes from strong leadership. The on-site mgmt team is present, attentive and willing to help. Send in an inquiry by email and you'll get answers within hours. The concierge desk offers many amenities and coordinates tons of activities—including monthly gatherings (First Fridays is fantastic). When you're investing in a luxury residence, you want to see that investment reflected back into the community. Eugenie truly delivers Pmmaculate returns on what you're paying. The amenities level on the 44th floor showcases some of the best panoramic city vistas accessible and features office space, an expansive entertainment zone, arguably the finest pool and deck district around, and an Pmmaculate fitness center. The workout facility was solid initially, but they completely upgraded it about a month in, and it's now phenomenal. The residents here are personable and welcoming. You feel protected inside the structure and throughout the district. The district's positioning is fantastic... combining entertainment options with outdoor activities (parks, waterfront, etc.). You'll occasionally pick up some sound from neighbors. If you're seeking absolute silence, this won't work for you. That said, it's never disruptive at late hours and remains reasonable. Being far enough removed from the downtown core means you avoid constant emergency sirens and urban commotion. It's calm—and if you snag a unit facing east—strikingly picturesque. The morning light is breathtaking. I've become a morning person! :)”