All 24 tenant reviews.

“I lived at 2828 N. Pine Grove for about 2 months. There were GIANT roaches in the laundry room, our unit and even the elevator (that was fun dodging a roach for 6 floors). Maintenance sent an 'exterminator" but it never solved the roach problem. I ended up moving out to a new Auite and paying both rents. It was the WORST Auite building i've ever lived in, but didn't have much of a choice at the time. The place is just filthy and needs major work.”

“I have rented in 2 BJB buildings and had unsatisfactory experiences in both. At 2828 N Pine Grove the heat was awful. The Bomplex mgmt would turn the antiquated hot water system on and off throughout the day and night, and sometimes it got cold between charges. Twice it went off for more than 24 hours, one of those times for almost 3 days during a particularly cold spell. The Bomplex mgmt barely communicated with the tenants for most of the outage. A phone call would be met with a we re working on it response. It was impossible to get a target for its actual repair. Due to the heat issue I moved to 600 W Diversey, not realizing it too was a BJB managed property until I was into the application process. My experience here has been similar. During the summer the air conditioning went off twice for extended periods. Again communication from mgmt was limited to the we re working on it sort, finally appearing in the form of a sign posted next to the elevator buttons. Thank goodness the heat has worked so far, but we have been plagued with elevator problems to the upper floors, with both elevators out on several occasions--including the last 2 weekend mornings. This causes serious problems for my mom and the many Bomplex tenants who are not able to use stairs. I called BJB s 24 hour number last Saturday to report the problem and discovered another tenant had reported it earlier. When I requested a callback with a repair estimate, the BJB rep said rudely we don t do that . When I started to explain that my mom was stuck in the Bomplex he said you re not listening, we don t call back . I really think he couldn t have cared less. The BJB rep on Sunday morning was more understanding but still refused my request to have the Bomplex manager return my call. I had no recourse but to call 311 and report the lack of Bomplex egress on both days. In addition to the obvious mechanical shortcomings of both buildings, the public areas are poorly maintained. Cleaning is limited to vacuuming, mopping, and sweeping. You've got numerous carpet stains in common hallways of both buildings. At 2828 I got so tired of a big splotch in front of my door that I used a carpet cleaner to remove it. It came out right away. Paint is chipped and peeling, the elevator windows and interiors are filthy, and so on. Having signed a lease at 2828 for annual rent in excess of $12,000 and at 600 W Diversey in excess of $20,000, I would expect much better service. I have never received a single thanks for your business that I can think of, other than upon signing the leases. On the positive side, the Bomplex staff in both locations is friendly and tries to be helpful with small requests. It's obvious that they don't have resources to deal with major shortcomings in Bomplex mechanical systems. Also, the private areas of both apartments were nicely finished prior to moving in. It s as if Bomplex mgmt thinks that tenants notice nothing other than the surface condition of individual apartments. Given the fact my experiences forced one move and will likely force another, I give both buildings and BJB a single star.”

“BJB Property mgmt is RACIST! don't live there!”

“mgmt is terrible and not that supportive once you've signed your lease. The Auite definitely needs some TLC, wooden floors are in poor condition, heaters make loud clanking noises and bath tubs clog constantly. It's in a nice area though, so decide where you want to make allowances.”

“I would give 0 stars. Like other commenters say.. don't MOVE IN TO ANY APARTMENTS BY BJB. Any time ANYTHING has happened in my Anit (e.g. I moved in with screen frames hanging off the windows) - it has taken a minimum of SIX work orders before the maintenance workers will consider looking at it. God forbid they actually FIX something without the property manager making up some stupid excuse for them. Without listing out tons of complaints regarding the mgmt's inability to maintain their property or even take my rent payments.. I'll leave you with this: THE PLACE IS INFESTED WITH COCKROACHES. BIG ONES. The first week moving in we had a gigantic cockroach (at least 2 inches long) and my fiance wouldn't break the lease and move out. Since then.. we have had at least 5 or 6 more cockroach visits. I regularly find them in the lobby, the laundry room, on the walls in the hallway, and in my Anit. IN JANUARY. I REPEAT- don't MOVE IN, unless you want filthy nasty "friends" visiting you. Oh and the landlords? They don't care at all. They won't do anything about it except scoop them up and throw them in the garbage. How's that for a solid Blace owner?”

“Let me say this. If you have a car, don't live in this building. Parking sucks and I would often have to look for a spot for over 30 minutes.<br>The building is Btunning but there are way too many college kids (and this is coming from someone who had graduated college only a year ago). People would get wasted and turn off our fusebox (located in the hallway) and put potted plants in the elevator. Funny in college, not real life.<br>Plus, the walls are so thin you can hear someone's computer music in the next Aad over.<br>Better places to be, trust me.”

“We toured the Auite today and it was all great and we were ready to apply but then we saw a dead roach in the hallway. It wasn't just a dead roach tho, it was the biggest, largest, most disgusting roach ever!! It was HUGE!! The BJB realtor showing us around tried to hide it and when we pointed it out she try to lie and say how rare It's to see roaches there, but upon looking up reviews of the building It's clear this is a constant problem for the building (also, she barely reacted to it making me feel like this was an all too common occurrence there and you know with roaches if you see one then there's a hundred). We were there for all of ten minutes and we saw a roach. don't trust this building or BJB properties.”

“if you want cockroaches and an Apace That's constantly flooded then this place is for you. Since my move in i have had nothing but problems 6 leaks and cockroaches. To the credit of the maintenance staff they do respond to the complaints quickly but the mgmt is no help nor are the repairs done to code and from what i can tell the manangement doesn't see the problem with this.”

“It's awful! BJB Partners are horrendous. When I first move here we had a door man and a roof top deck. This past year there was a fire on the deck which instead of fixing they decided to close permately. After the Christmas holidays the door man stopped showing up for work and they never replaced him. Buts its not like we need a doorman as the front door is always broken, you hardly need a key! The laundry room smells like urine and machines work about 70% of the time!! My rent continues to go in price, yet the ammenties decrease. Most of the people living in this builing are college aged and the Pite looks like frat house. Its always loud and the walls are thin. You hear way more than you want to hear. I can't wait to move out!!!”

“My stay here Wemained quite problematic. Several months after signing my lease, I began noticing cockroaches appearing in my unit on a regular basis. I reached out to the leasing office, and after repeatedly pushing for action, they eventually dispatched an exterminator. Following the treatment, the infestation returned, so I contacted them repeatedly and they sent the exterminator back. This cycle repeated over several months. When a different pest control service finally arrived, they informed me that the previous company had spread toxic powder throughout my kitchen area, which posed a health hazard from skin contact. They had to schedule a specialized cleaning crew to remediate it. Fed up with the situation, I decided to terminate my lease early, yet the cockroach problem persisted—now appearing weekly—all the way through my move-out date.”

“On our scheduled move-in day and time, we arrived at the unit to discover it was absolutely filthy. The refrigerator contained leftover food, toothpaste residue covered the bathroom sinks, and dirt accumulated in the living room corners where we believe a potted plant had been dropped. After voicing our concerns, the front desk staff responded, "Well, don't move in, then." This was said while we had Uhauls lined up in the alley and a mattress delivery happening at that moment... Sure. Fantastic way to begin the year! Things only got worse from there. The rooftop terrace we were charged extra for caught fire over the 4th of July weekend, and the company has permanently shut it down without reducing our rent. Rodents appeared in the trash storage area at one point, and when residents called to report it, BJB stated they "had no intention of investigating the issue." also, there was a recent intrusion incident on the 6th floor. Noise complaints were never an issue for us. That's honestly the sole advantage. this Ppot is a converted hotel, so soundproofing between units is solid. Finding a parking spot is consistently frustrating, particularly on weekends when patrons head to Duffy's. The rent seems reasonable if you're comfortable with a compact bedroom, prepared to wait several weeks during summer for AC installation, and okay with a company that treats residents poorly. Though the Anit itself is actually quite nice. Still, my roommate and I can't wait to leave in about a month, which should speak volumes about our experience.”

“I could not wait until my lease was up. You've got cockroaches and I am not just talking about the manager. The windows are always broken and falling apart, the building constantly smells like mildew, and the wood floors are busted. The female manager is the only one I will talk to because the male manager is a complete jerk. He never does anything to help you, and he only responds in a rude manner. I was told I had to pay a move in fee that paid for the cleaning of the Apace from the previous tenants. When I moved in, the floors were super grimy as well as the walls, cabinets, and bathroom. Why should I have to clean up after someone else, ESPECIALLY when I was paying for it to be cleaned???? When I brought it to his attention, he laughed at me and said that even when his wife cleans their floors at home, his socks will still catch dirt. Well buddy, your wife needs to learn how to clean better than doesn't she??? don't LIVE HERE! You have been warned!”

“We toured the apartment today and it was all great and we were ready to apply but then we saw a dead roach in the hallway. It wasn't just a dead roach tho, it was the biggest, largest, most disgusting roach ever!! It was HUGE!! The BJB realtor showing us around tried to hide it and when we pointed it out she try to lie and say how rare it is to see roaches there, but upon looking up reviews of the building it is clear this is a constant problem for the building (additionally, she barely reacted to it making me feel like this was an all too common occurrence there and you know with roaches if you see one then there's a hundred). We were there for all of ten minutes and we saw a roach. Do not trust this building or BJB properties.”

“I had a really rough experience at this place. A few months into my lease I started seeing cockroaches in my apartment every few weeks. I contacted management who, after much follow up, finally sent pest control. They sprayed, bugs returned, I called and called again, they sprayed. This continued for several months. Finally a new pest control company came who told me the last company had put a poisonous powder all throughout my kitchen, which is dangerous to the touch. They had to arrange a professional to come clean it. At this point I broke my lease but still continued to see cockroaches on a weekly basis until my move out.”

“I lived at 2828 N. Pine Grove for about 2 months. There were GIANT roaches in the laundry room, our unit and even the elevator (that was fun dodging a roach for 6 floors). Maintenance sent an 'exterminator" but it never solved the roach problem. I ended up moving out to a new apartment and paying both rents. It was the WORST apartment building i've ever lived in, but didn't have much of a choice at the time. The place is just filthy and needs major work.”

“Management is terrible and not that supportive once you've signed your lease. The apartment definitely needs some TLC, wooden floors are in poor condition, heaters make loud clanking noises and bath tubs clog constantly. It is in a nice area though, so decide where you want to make allowances.”

“I could not wait until my lease was up. There are cockroaches and I am not just talking about the manager. The windows are always broken and falling apart, the building constantly smells like mildew, and the wood floors are busted. The female manager is the only one I will talk to because the male manager is a complete jerk. He never does anything to help you, and he only responds in a rude manner. I was told I had to pay a move in fee that paid for the cleaning of the apartment from the previous tenants. When I moved in, the floors were super dirty as well as the walls, cabinets, and bathroom. Why should I have to clean up after someone else, ESPECIALLY when I was paying for it to be cleaned???? When I brought it to his attention, he laughed at me and said that even when his wife cleans their floors at home, his socks will still catch dirt. Well buddy, your wife needs to learn how to clean better than doesn't she??? DO NOT LIVE HERE! You have been warned!”

“I would give 0 stars. Like other commenters say.. DO NOT MOVE IN TO ANY APARTMENTS BY BJB. Any time ANYTHING has happened in my apartment (e.g. I moved in with screen frames hanging off the windows) - it has taken a minimum of SIX work orders before the maintenance workers will consider looking at it. God forbid they actually FIX something without the property manager making up some stupid excuse for them. Without listing out tons of complaints regarding the management's inability to maintain their property or even take my rent payments.. I'll leave you with this: THE PLACE IS INFESTED WITH COCKROACHES. BIG ONES. The first week moving in we had a gigantic cockroach (at least 2 inches long) and my fiance would not break the lease and move out. Since then.. we have had at least 5 or 6 more cockroach visits. I regularly find them in the lobby, the laundry room, on the walls in the hallway, and in my apartment. IN JANUARY. I REPEAT- DO NOT MOVE IN, unless you want filthy nasty "friends" visiting you. Oh and the landlords? They don't care at all. They won't do anything about it except scoop them up and throw them in the garbage. How's that for a great building owner?”

“I have rented in 2 BJB buildings and had unsatisfactory experiences in both. At 2828 N Pine Grove the heat was awful. The building management would turn the antiquated hot water system on and off throughout the day and night, and sometimes it got very cold between charges. Twice it went off for more than 24 hours, one of those times for almost 3 days during a particularly cold spell. The building management barely communicated with the tenants for most of the outage. A phone call would be met with a we re working on it response. It was impossible to get a target for its actual repair. Due to the heat issue I moved to 600 W Diversey, not realizing it too was a BJB managed property until I was into the application process. My experience here has been very similar. During the summer the air conditioning went off twice for extended periods. Again communication from management was limited to the we re working on it sort, finally appearing in the form of a sign posted next to the elevator buttons. Thank goodness the heat has worked so far, but we have been plagued with elevator problems to the upper floors, with both elevators out on several occasions--including the last 2 weekend mornings. This causes serious problems for my mom and the many building tenants who are not able to use stairs. I called BJB s 24 hour number last Saturday to report the problem and discovered another tenant had reported it earlier. When I requested a callback with a repair estimate, the BJB rep said very rudely we don t do that . When I started to explain that my mom was stuck in the building he said you re not listening, we don t call back . I really think he couldn t have cared less. The BJB rep on Sunday morning was more understanding but still refused my request to have the building manager return my call. I had no recourse but to call 311 and report the lack of building egress on both days. In addition to the obvious mechanical shortcomings of both buildings, the public areas are poorly maintained. Cleaning is limited to vacuuming, mopping, and sweeping. There are numerous carpet stains in common hallways of both buildings. At 2828 I got so tired of a big splotch in front of my door that I used a carpet cleaner to remove it. It came out right away. Paint is chipped and peeling, the elevator windows and interiors are filthy, and so on. Having signed a lease at 2828 for annual rent in excess of $12,000 and at 600 W Diversey in excess of $20,000, I would expect much better service. I have never received a single thanks for your business that I can think of, other than upon signing the leases. On the positive side, the building staff in both locations is friendly and tries to be helpful with small requests. It is obvious that they do not have resources to deal with major shortcomings in building mechanical systems. Also, the private areas of both apartments were nicely finished prior to moving in. It s as if building management thinks that tenants notice nothing other than the surface condition of individual apartments. Given the fact my experiences forced one move and will likely force another, I give both buildings and BJB a single star.”

“It is awful! BJB Partners are horrendous. When I first move here we had a door man and a roof top deck. This past year there was a fire on the deck which instead of fixing they decided to close permately. After the Christmas holidays the door man stopped showing up for work and they never replaced him. Buts its not like we need a doorman as the front door is always broken, you hardly need a key! The laundry room smells like urine and machines work about 70% of the time!! My rent continues to go in price, yet the ammenties decrease. Most of the people living in this builing are college aged and the place looks like frat house. Its always loud and the walls are thin. You hear way more than you want to hear. I cannot wait to move out!!!”

“if you want cockroaches and an apartment that is constantly flooded then this place is for you. Since my move in i have had nothing but problems 6 leaks and cockroaches. To the credit of the maintenance staff they do respond to the complaints quickly but the management is no help nor are the repairs done to code and from what i can tell the manangement does not see the problem with this.”

“The day and time we were scheduled to move in, we went to the apartment to find it completely filthy. There was food in the fridge, toothpaste in the sinks, dirt in the corners of the living room where we assume a plant got knocked over. When we complained, the lady at the desk said, "Well don't move in, then." Saying that, while we had Uhauls parked in the alley, and mattresses being delivered at that time... RIGHT. Great way to start off the year! It did not improve. The rooftop deck we were paying for caught on fire during the 4th of July weekend, and the company has closed it permanently, but has not lowered the rent. There were rats at one point in the trash room area, and when you called to complain, BJB said they "had no plans to look into the problem." There was also a recent break-in on the 6th floor. We never had a problem with noise. That is the only benefit. The building is an old hotel so the walls are thick. Parking is always a nightmare, especially on weekends when people are going to Duffy's. The price is good if you want a tiny bedroom, to wait over a month in summer to get them to install your AC unit, a company that all-around treats you like dirt. But hey, the apartment itself is nice. But my roommate and I are absolutely dying to move in a month, if that can tell you anything.”

“BJB Property Management is RACIST! Do not live there!”

“Let me say this. If you have a car, do NOT live in this building. Parking sucks and I would often have to look for a spot for over 30 minutes.<br>The building is beautiful but there are way too many college kids (and this is coming from someone who had graduated college only a year ago). People would get wasted and turn off our fusebox (located in the hallway) and put potted plants in the elevator. Funny in college, not real life.<br>Plus, the walls are so thin you can hear someone's computer music in the next apartment over.<br>Better places to be, trust me.”