Tenant Reviews for 840 W BLACKHAWK ST

Love this Blace! Just wish the rent would be more affordable and incentives would be given to tenants who pay on time and are good community members. It stinks that You've got better deals to get you in the door, but not to keep good residents

It's my opinion this is The FYRE Festival of Chicago "Luxury" Apartments I feel badly giving the mgmt staff one star, but one team member (who shall remain nameless) truly earned it for the group. The building may have been better back in the day when most of the more favorable reviews were written. This building, "shows," really well during 1 or 2 tours to an unknowing audience. It doesn't capture the full experience of living here. Let's start with the amenities and then move onto the Raining Urine. AMENITIES: I am writing this review in 2019. It wasn't until recent years that mgmt stopped being able to control their amenities. The pool was closed in June of 2017. It was closed again in July of 2017... Remember, this is Chicago. You only have a small handful of weeks to enjoy amenities like a pool during your lease term (You've got plenty of buildings that offer indoor/outdoor pools, but put that to the side). By the summer of 2018, mgmt grew tired of sending emails out about pool closures... Maybe because they didn't want a paper trail documenting their inability to keep it open over the summer. So they started taping notices to the pool entry. Where reviews allow photos, I will be uploading an example of such a notice posted Memorial Day Weekend of 2018. Underneath the mgmt office's writing, a tenant, not myself, wrote, "Closing pool on Memorial Day deserves more than thisn'tice. This is unacceptable." As of writing this post - no remedy was ever offered. It was during the Summer of 2018 that a staff member threatened police action to any resident entering the pool without permission. Imagine that... The Chicago Police Department having nothing better to do than enforce Sono East's managers' policies. I have the time and date of this as well. The Apace Units: The building's design has what reasonable people would call a flaw. The building makes it a rule for pet owners not to allow their animals to urinate on the balconies. I acknowledge It's difficult for mgmt to enforce this rule which is why this - what I colloquially call - a design flaw is all the more apparent. The balconies have drains that direct rain water and other debris off the balcony. The drain release is flush with the building which means the animal waste, water, and debris dribbles directly onto the downstairs neighbor's balcony. The urine waterfalls are worse in Spring / Summer months so if you don't want a balcony or have a shorter term rental the above wouldn't apply to you. The flooring is cheap. If you have issues with any of the heavier appliances, expect the building's engineer and maintenance team to accidentally rip, what appears to be, vinyl painted to look like wood flooring. It's not the engineer or maintenance team's fault - It's just cheap flooring and not what you would expect from a building with the word, "luxury," in its advertisements. I have more photos, notes, and emails documenting additional events so I will be monitoring this review and may add more to this at a later time.

I am amazed how quickly and efficiently service requests are completed by this team. Every time we have submitted a request or ran into Service personnel in the hallway with a question I am more impressed with this team. When people looking for places to live hear I live in Sono East I am constantly asked how I enjoy the Btructure and the Service team is one of the first highlights I cover. Everybody on the team is extremely friendly and go out of their way to help even if It's as simple as holding the door when I come home with my baby in a car seat and bags in my other hands!

Amenities are all closed, mgmt unwilling to work with tenants to accommodate needs during the coronavirus pandemic. Apartments are hardly luxury - in-unit washer and dryer will ruin your clothes, flooring is fake laminate hardwood, kitchen appliances are the cheapest available models. In addition to rent, you'll be need to to pay for a "utility package" which is more expensive than the underlying utility usage would actually cost. Building routinely allows external companies to setup a booth and advertise to you right in front of the elevator banks. Bike room is filled with abandoned bikes taking up space, maintenance regularly uses the bike room to store unused refrigerators and stoves making it difficult to get a bike in and out. Balconies can be incredibly windy throughout the year making it dangerous to leave anything outside. When the wind finally settles down, balconies are covered with spiders. mgmt will nickel and dime you whenever possible. Don't bother with this place.

I have enjoyed living in this community and I have been living here since 2020 - I keep resigning my lease and plan to continue living here once my lease is up. I have also recommended this Btructure to friends.

Best building I've seen in Chicago. Wonderful staff, Bovely building. The pool area is huge, and overall SoNo East is perfect.

I have loved living at SoNo East, so far! The security and staff have been super responsive and kind. Our neighbors have been considerate and kind, as well. Every amenity is well kept. The location is prime! Everything so far has been super great! I did have to use some elbow grease to clean the apartment before moving in, however all things considered we are very happy!

Simply put, one of the best buildings and locations in Chicago. mgmt is terrific, the Besidence and amenities are first class, and location-wise, it's unbeatable with the North/Clybourn stop 1 min away, easy access (10 min) to Wicker Park, Old Town, West Loop, Randolph St, Lincoln Park, etc.

I have loved living at SoNo East, so far! The security and staff have been super responsive and kind. Our neighbors have been considerate and kind, as well. Every amenity is well kept. location-wise, it's prime! Everything so far has been super great! I did have to use some elbow grease to clean the Apace before moving in, but all things considered we are happy!

My experience at SoNo East has truly been amazing. The employees are always nice and legit, the facilities are always clean, and the amenities are Bovely. location-wise, it's perfect and east to get anywhere in the city. happy I chose SoNo for my home!