Tenant Reviews for 441 E ERIE ST

Do not live here! You have been warned. The leasing office/staff are perhaps the least helpful people on earth and are only hired to raise your rent by the maximum legal rate per year. The money they siphon is in turn invested in renovating and upgrading the building in places that are only relevant when they bring interested new renters around such as wide screen TVs, Wifi, kitchenette in common areas that all DONT work. The rooms itself have paper-thin walls, you can hear everything! The laundry facilities are constantly under renovation and isnt sufficient to service the entire building. The elevators are slow and constantly overloaded and you cant get onto one unless you take it in the opposite direction! You can do yourself much better if you take your money somewhere else. Anywhere else.

The Axis Apartments in Streeterville, Chicago is a topnotch, well-managed apartment complex, which one will be hard-press to find reasons to own a vehicle in this area of city. The location is only a few blocks away from all the amenities you could hope to have in a downtown living arrangement: grocery stores (Treasure Island, Whole Foods, Mariano's , etc.), medical treatment centers (Northwestern Memorial Hospital, Children Hospital, or care providers), and entertainment (AMC Theatre, Millennial Park). There is a child day-care/development center affiliated with the Northwestern University in the lobby of the building open from 6:30 am to 6:30pm, which allows parents residing in the building to drop-off their children on the way to work. Tuition for enrolling you child covers various developmental programs for infants, toddlers, preschoolers, and pre-kindergarteners. Moving from rural Tennessee to big city living in Chicago, it was the convenience of having a child day-care center in the building that solidified my wife's and my decision to lease an apartment with Axis. The 60th floor sundeck offers a breath-taking 360 view of the Chicago and Lake Michigan. If you want to get to know your neighbors in the building, the sundeck is great place to strike-up a conversation about the view of the city and perhaps find some things in common with your neighbors. Also, there are some gas grills for those BBQ/grilling enthusiasts and lounging areas for sunbathers or socialites. There is also an adequate gym which is not an afterthought feature. There is plenty of space and options for those who love to do cross-fit, lift weights (free or machine), or follow an aerobic regimen (treadmills, elliptical machines, or stair climbers). Another great aspect about the building is its pet friendly policies. We own a wonderfully friendly, 69-pound golden retriever named Louie and the building allows for large dogs such ours, as long as your pet's shots are up to date (breed restrictions do apply). And, when I mentioned pet friendly, I mean really friendly. The building employees offer treats to our Louie, which only endears them to our dog, and never pass up an opportunity to rub and pet Louie behind the ears (his sweet spot). VillageGreen is the company that manages the building and the company's employees has made our transition into our apartment easy and pleasurable. Krista Shortlel, Senior Sales Consultant, helped us through the leasing options and answered all our questions over the phone about the area, accessibility to day care, amenities, parking, and so on. She even sent us numerous photos and specific measurements of the actual apartment we were about to lease so my wife and I could plan our furniture arrangement, which helped us determine what to keep and what to discard before we moved. In addition, she served as our primary point of contact throughout our move to Chicago and had our move-in-packet with parking pass waiting for us at the front desk when we arrived with our entire life in tow, which made us feel like royalty when we arrived. Lastly, she included us in the building's email announcements that keep us informed about some of the special communal events occurring in the building (i.e., free-Saturday yoga in the Winter Garden, a one-time mixology class on how to make low-calorie cocktails, or free tacos in the building's Sky Club). We have only been in the building for four days now and there is not enough I can say about the warmth my wife and I felt from the building's employees. The doormen Robert and Steve are always ready to assist us when we need it. The General and Operations Managers Kinson and Greg (respectively) are always inquiring how they can make our stay better. The maintenance crews (Adam, Miguel, Filipe, Marciano, and the rest of the gang) consistently remind us to call them if we need anything done in our apartment, which we may take up their offer soon when we try to install some more track lighting in our apartment. All in all, if you are looking to move to downtown Chicago, I strongly feel you should consider the Axis Apartments of Chicago. The value you get for the money is outstanding. My wife and I can see ourselves here for the next three years while I attend law school, and even perhaps afterwards if we find employment in Chicago. We are really happy.

After 2 years of living here, my lease cannot end soon enough. I love my apt, my view and the customer service I had when I moved in. I chose Onterie(now Axis) because the staff was nice and professional. Whenever I had an issue, they listened and always felt like you were welcome when you stopped in. Since the new manager, -----, who introduced herself in the review dated 6/3/13, has taken over -it's been horrible. She is rude, condescending and unprofessional. Any issue that comes up, she blames the previous manager and her attitude is "if you don't like it, then move." Not a problem. I am. There are plenty of apartment communities that have just as nice apartments with views but would be happy to offer good customer service to their residents. Unfortunately, this is not one. Do not move here unless you liked to be talked down to.

My husband and I moved to Onterie Center two years ago. We live on the loft side. Pro The loft is spacious Nice location Cons The first yr we had maintenance come to our loft with problems close to 6-7 times. Construction going on in the parking garage has been a huge headache with little to no notification of the LOUD drilling and jack hammering prior to it happening (they usually notify residents the night before around 10pm via a flyer in the elevator...). While I am completely understanding of the need for new renovations that need to be made to such an old parking garage, I do not understand the hours of operation for construction. M-F 8-6pm, I'm okay with. Saturday, are unacceptable when you pay the amount we pay for our loft. The noise of the construction is VERY LOUD...sleeping in/relaxing on a Saturday will not happen and if you're a student/medical resident studying in your own apt is not a option. Residents are forced to leave their homes which I think is absolutely ridiculous! Noise in a city setting is inevitable however the irritating, annoying, nuisance type of noise should be limited to NORMAL working hours. *Response from GM (view all below)--"Regarding Saturday work, it was virtually impossible to develop a schedule that worked well for everyone with two different ?tenant? bases in the building (commercial tenants who are in the building primarily during business hours, and residential tenants who generally spend the majority of their time in the building after business hours and on the weekends). Given the sensitive nature of the work conducted by some of our commercial tenants, it was imperative that the original Monday - Friday schedule be modified to provide a couple of quiet work days during the week. To accommodate that modification, Saturdays had to be added to the schedule. If Saturdays were not added, the project would have dragged on for several additional months, which no one in the building wanted." I get it, I really do..however the fact remains that it has been a painful few months living here. For the amount you pay at Onterie, it's just not worth it. Here are some better options in the Streeterville area. I know people who live in many of these place and have little to no complaints. http://www.rmk.com/mcclurg/ http://www.cityfrontchicago.com/ http://www.420aptschicago.com/chicago-il-apartments.asp http://streeterplace.com/ http://www.lakeshoreplaza.com/

Warning: This is NOT where you want to spend your monthly wage. This is by far the worst place I have lived in my entire life. Rent is extraordinarily expensive relative to the other apartments in the vicinity. Furthermore, the apartment mediocre and you might have less utilities in your apartment compared to a room you were shown. The rent also does not include electricity, sewage, and garbage disposals! They will also increase your rent exorbitantly (relative to other apartments in the area). The elevators are always broken. They would hide an elevator under service on various floors. Generally, there are only 3 elevators running (servicing 45 floors). And there are occasions where it takes 20mins just to get to the ground floor. They do not turn on the heat in the hallways on the floor, so beware. The amenities are poor. They have a tiny "business centre" where the printer is broken half the time and ancient desktops. They have a sundeck lounge with dial-up speed wifi that disconnects every hour, sometimes more frequently. They also have a model stove and microwave which does NOT work (obviously) but they will use imply you could use if you decided to hold an event in the lounge. Internet is extra expensive as you are forced to subscribe to Comcast because of building rules. Staff are generally inflexible and unresponsive to suggestions. Walls are thin and you can often hear muffled conversations from your neighbours. They also enjoy doing apartment renovations early in the morning, so be prepared for some hammering.