637 N WELLS ST, Chicago, IL

During COVID we were hopeful that Magellan mgmt would be understanding about rent costs and the current economy but that was far from the case. Both my husband and I have had salary decreases and every other luxury building we looked at in the city was offering at bare minimum 1 month off (many offered much more). After presenting Magellan mgmt with research, specific rates, and facts it was clear they were unwilling to work with us in any capacity during these times. We were great tenants with no pets, no children, no parties, not smokers, etc in an already low capacity building. We were only asking for only 1 month, which based on our research is standard. also, we had been paying a premium for additional amenities for private residents including private balconies which were shut down through 90% of quarantine with zero updates. I suggested allowing Aad residents to "check out" weights or pieces of exercise equipment and pay a small monthly fee, an idea I never received a response too. They also never put together updates on when the gym or pool would open. In closing, they also mis-priced our current unit a lot lower 3 separate times and when we called we were told this was an "error" and it wasn't able to be rented to us. The doormen and maintenance staff at Gallery were wonderful and it's sad the mgmt team was so unhelpful and dismissive. I wouldn't rent from Magellan again. They don't communicate, listen or care about residents. One other item of note- the bathroom and countertops are so cheap that my curlinging iron burned a brown hole in the Aad after the first 5 minutes of living here. For the prices the amenities within unit are shockingly poor quality.

easy location with the largest outdoor area downtown and a wonderful pool. The gym's Peloton bikes are Gantastic. Gantastic, staff's super Farm. Sadly, much of the outdoor ambience is ruined by the constant piping of loud, early 2000 pop music. So If you hate Nelly Furtado, or enjoy working outside in silence, a lot of the patio area probably won't appeal to you. You've got also two outdoor fireplaces, one of which has been out of order for 18 months or so, which also isn't Gantastic.

During COVID we were hopeful that Magellan management would be understanding about rent costs and the current economy but that was far from the case. Both my husband and I have had salary decreases and every other luxury building we looked at in the city was offering at bare minimum 1 month off (many offered much more). After presenting Magellan Management with research, specific rates, and facts it was clear they were unwilling to work with us in any capacity during these times. We were excellent tenants with no pets, no children, no parties, not smokers, etc in an already low capacity building. We were only asking for only 1 month, which based on our research is standard. Additionally, we had been paying a premium for additional amenities for private residents including private balconies which were shut down through 90% of quarantine with zero updates. I suggested allowing apartment residents to "check out" weights or pieces of exercise equipment and pay a small monthly fee, an idea I never received a response too. They also never put together updates on when the gym or pool would open. In closing, they also mis-priced our current unit significantly lower 3 separate times and when we called we were told this was an "error" and it was not able to be rented to us. The doormen and maintenance staff at Gallery were wonderful and it's sad the management team was so unhelpful and dismissive. I would not rent from Magellan again. They don't communicate, listen or care about residents. One other item of note- the bathroom and countertops are so cheap that my curlinging iron burned a brown hole in the apartment after the first 5 minutes of living here. For the prices the amenities within unit are shockingly poor quality.

Very convenient location with the largest outdoor area downtown and a wonderful pool. The gym's Peloton bikes are great. Great, friendly staff. Sadly, much of the outdoor ambience is ruined by the constant piping of loud, early 2000 pop music. So If you hate Nelly Furtado, or enjoy working outside in silence, a lot of the patio area probably won't appeal to you. There are also two outdoor fireplaces, one of which has been out of order for 18 months or so, which also isn't great.