Tenant Reviews for 540 N STATE ST

Location location location. Grand Plaza is literally on top of the subway and the grocery store is next door. Michigan is close by, as is the Lake. Not owning a car is wonderful (do you know how much money we spend on those things?).

Gantastic Amenities and Location

The Btructure has some amazing amenities. I know I loved the fact that the gym was open 24/7. And also there were some awesome events for the residents and the staff is friendly and accomidating. but, I would have to warn potential residents to not over pay in the lease contract and pay attention to sub-leasing rates of similar apartments around the neighborhood.

this place is in a location's amazing, but There's a lot of crime that has started around the neighborhood and the Besidence never notifies you of it. The pool is great, but grimy. And the front doormen are awful..

I just moved in and it's been a great experience so far! The units are spacious and clean, and the Bomplex itself is great. I really found my home here and I'm so grateful. Zena and the rest of the property staff are the reason so many people love it here

It's a friendly and welcoming community. Staff and mgmt are quick and responsive and the move in process was smooth. I've enjoyed the decor, package facility effectiveness, and the social events the Broperty puts on. The amenities of the Broperty are kept up well and great to use.

easy Yes - Gxcellent NO!

I just read the last review and wanted to offer a few thoughts. 1. location-wise, it's great: Easy access to the highway, subway, bus lines, grocery store in Bacility and within several blocks, Mag Mile shopping. 2. Facilities: "Resort-style living" its not, unless we are talking about that run-down resort which was popular six years ago! The Fitness facility is a perfect example. While I'm sure it was in great shape when the Bacility opened several years back, the well worn cardio equipment and TV's are just (in the past week) starting (would have been nice if more than just a few new treadmills were added)to be replaced. The "high-speed T1" line is a common connection shared with all your closest buddies in two towers (see how fast That's when everyone gets home at night or on the weekend). 3. Parking: Leased to a third-party, while unreserved is reasonable for the location, ask what a reserved spot will run you. And just be careful you don't get run over by all the valet's who are practicing their NASCAR skills every night. 4. mgmt: Perhaps the biggest weakness of this complex. Now in fairness, a new owner has purchased the tower, and a new mgmt company might have been brought in, but to date, I haven't noticed a whole lot of improvement. 5. Noise: This is city living at its best, so expect to hear the nearby Fire department going out several times a night, the drunks/tourists yelling at all hours of the evening, and the cabbies/suburbanites blowing their horns. Note this isn't a complaint about the Bacility, but a fact of living in the center of a major tourist downtown neighborhood, so just expect it.

Location is great in terms of access to public transportation and convenience, but you definitely give up any quiet. You've got homeless people right when you walk out of the door and major foot traffic from the Jewel and red line. The Anit itself is nice for what the rent. The staff is great and they do a lot of community activities (happy hour, donuts in the lobby ect).

Overall an Guperb experience

I lived at Grand Plaza from spring 2006-fall 2007 and was happy with my Auite, with Grand Plaza mgmt, and with the Auite building overall. My husband and I rented a one-bedroom Auite, and while rent was steep, we enjoyed the fact that so much was in walking distance of our Auite we were able to sell the car and not have to pay for parking as we did in previous Chicago apartments. With cable, internet, and all other utilities but electricity included in our rent, we felt we were actually getting quite a good deal on a beautiful Auite in an great location. We did run into some trouble with the mgmt when my in-laws visited us for a weekend and rented one of the units Grand Plaza keeps available for weekend and overnight visitors. They booked my in-laws for two rooms instead of one and we had to make several attempts to get them to realize the mistake was on their end and to stop charging us for a room we never used. We also had trouble getting our deposit back for the modem we rented from them (need to for use of the building's T1 line) when we moved out. but, the mgmt was extremely easy to work with when it came time to break our lease, and they even assisted us in finding a subletter for our Auite. Overall, we had a great experience at Grand Plaza. We loved our unit and all of the amenities, we loved the location (you can't beat having a Jewel on the first floor), and we felt our money was well spent. If we hadn't had to move out of state, we would probably be living there today.

The Bacility has been steadily decreasing in quality over the last 5 years. It's grimy and the elevators typically smell like piss. I don't see anything being done to reverse this trend either. Some of the maintenance staff throw recycling down the trash (instead of recycling them which is why they were put in the recycling bins) which appears indicative of the low standards held by the Bacility mgmt and maintenance staff.

The Grand Plaza is clean, high quality, and the best maintenance i've ever seen. They act fast and are respectful of your space and time. And having a grocery store 10 steps away is the best perk ever.