Tenant Reviews for 1111 N DEARBORN ST

Simply Put: Take your business elsewhere, besides 1111 N Dearborn. 1. Elevators: The elevators are a nightmare that never ends. I'm sure you'll read it on other posts, and it is 100% true. The elevators are slow as it is, and when the third one is out of order, expect to wait up to 12 minutes for service. Management has blatantly admitted that the owner of the building will not make the investment to replace the elevators, only to put bandaids on it. A lady died of smoke inhalation after the elevator at one of the company's East Lakeview buildings took her the wrong way to the floor that had a fire on it. Do you really think you want to trust a company like this with your livelihood? 2. Service/False advertising: The customer service severely lacks. Promises will be made to you at leasing that are not held up. Things such as * Move in times/ early move-in/ special requests. * Apartment amenities, Upgrades: Their silly upgraded models are nothing like what the apartments really are. Talk about false advertising. * Only one of the Door-persons actually get up to open the door for you when you come in out out. The others are there eating, or talking on the phone, or listening to music, watching the grass grow. And what is management's excuse for this? "Oh, this is how all of Chicago does it". 3. Facilities: Yeah.. that laundry room and fitness room seems like a great idea, but good luck getting any reliable use out of then. *The laundry machines are normally always a third broken down. Despite that, you just about have to go at midnight or noon to even get a machine that is free. *The fitness room is a joke. The elliptical(s) are always down, and the room has floor to ceiling windows, that face the west, so good luck not passing out from heat exhaustion because of the lack of air conditioning. *Good luck getting any hot water in the morning. I realize it has to do with the working class getting ready in the mornings, but still. * Oh, and that Heat and Air Conditioning they say is included... well its not true. Its a radiator system, and you still have to pay for the fanning of the air into your unit. ON top of that, Maintenance is completely unresponsive to the weather outside. Even on warmer winter days, say 40 degrees, I'll have the windows open and it will still be 78 degrees inside my unit. 4. Renewal: And after all this, they think that I would renew with them at 15% more for another year of this nonsense...??!!! Take your business elsewhere.

I lived here for roughly one year. The building is geared towards younger residents. Staff is courteous, helpful, and friendly, but the building is older and has some issues that the staff tries to address in a timely manner. Likely less expensive than other options nearby.

This is the 4th place I've lived in Chicago and it is the worst. Like other reviews have said, it is a pig with lipstick on. There is a rampant ant infestation in EVERY SINGLE UNIT. Ants are everywhere. Also, we have mold and wetness that won't go away. They have to come every month to repaint, recaulk, etc. It's disgusting. I wish I could get out of this place. What a mistake. One of the three elevators is perpetually broken. You never know if you're gonna be able to get downstairs to go to work every morning. Finally, there are doormen, but they are either creepy, intimidating, or lazy. This building is an overpriced piece of ----.

take your money and put crazy ---- in the windows and dont care about fixing things in your apt until you tell them about 5 times.

At first glance, this apartment building doesn't seem so bad, but once you get in, its really awful. The building itself is falling apart, we have had a window in our apartment that has not been able to stay shut for over 22 months and they can figure out how to fix it. We also have water leak in all the windows when it rains and the floors by the windows are completely soaked. There is water damage at the ceilings and the walls are moldy (covered up by white paint is the quick fix each time we complain about it). The bathrooms were neatly caulked when we moved in but once you are in there for a month or so and try to clean you realize that everything under the caulking is moldy. Everything they "fix" is just a cover up or the real problems because they dont want to actually spend money to fix anything! We have ants in the bathrooms and the kitchen for NO REASON and can t figure out where in the hell they are coming from. Probably the nasty rotting walls. They just fixed up the lobby so that when people come to look at apartments they are tricked by the look of the offices, but once you get in the elevators if you take a look around you will realize that they have only spent money on the entry way and not on the things the building actually needs. The elevators quite often take you up to the top floor (where no one is waiting) before letting you go down, and more often than not there is one that isn t running at all so it takes forever to get home or leave. Notice that all the floors are painted different colors or have different color carpet and our apartment has smelled like smoke after 22 months of living it in and the building is NON SMOKING!!! The only pluses to this building are the great views and the very friendly doormen and women. I CAN'T WAIT to get out of our lease (huge issues dealing with Planned property management which is why we are still stuck in here) and am counting the days until we leave!!!!! Save you self the pain and anguish and live elsewhere!!! Planned Property management is EXTREAMLY difficult to deal with, of course they are perfectly happy to get you in the building but after that, good luck working with them.

I moved into 1111 Dearborn 5 moths ago. My leasing agent Victoria, was great! I was moving from Ohio, the first time being in Chicago, and she disused and showed me not only the apartment but also the area, this was defiantly the area for me, so close to everything I needed. I have a really big studio facing lake Michigan and rush and state street. I feel comfortable with the building and location. Upon moving in I was so surprised to see brand new carpet and cool paint colors on my walls, I had not expected upon moving in, what a great surprise! The elevators sometimes run slow however, it is usually on an the weekends when everyone is coming and going. The pool is awesome, sometimes crowded but everyone is really nice and just looking to enjoy the few days of summer. I have had some issues, the building is a little older, and my bathroom drain was clogged and a couple of lights that burnt out and I couldn't reach. I called the office and maintenance was up within a day. I would recommend this building to anyone looking to be in a great area and have a lot of space.

Do not move in here if you are senstive to smoke. Residents are allowed to smoke here and the hallways are full of it.