Tenant Reviews for 401 W FULLERTON PKWY

I was just checking my old apartment when on this site to see how it did and shocked to see the horrible ratings. I had a three bedroom that was huge, the rent was great and so was the location. While admittably some of the staff was unfriendly anyone who has lived their knows Peggy and Rich are awesome and will not only always say hello but also extremetly helpful. The apartment is old and the elevator can have problems sometime but for the price and location this is a great starter apartment.

the staff here are rude and ------, especially the front door women. it seems like they go out of their way to be rude and unfriendly and make your life difficult. maintenance takes forever. STAY AWAY if you are someone who doesnt like dealing with unpleasant passive aggressive staff and snail-paced maintenance.

What a shame that such a beautiful building in such a wonderful location be a wretched slum tenement. It wasn t always like this. A few years ago, the two towers used to be family owned. When the current corporation took it over, they immediately hiked rental rates and ran most tenants out of the building. Many of these people had called this building their home for decades, including families and senior citizens. In particular, the older tenants tried to negotiate their skyrocketing new lease rates with management, stressing that they were on a fixed income, and that they were looking for long-term lease commitments. Unfortunately, their efforts failed miserably. The mentality of this corporation is not happy, long-term tenants. Rather, it s to churn out the maximum amount of tenants as possible for the most amount of rent possible, under the most threadbare (and often reprehensible) living conditions as possible. Where you once had a long term, diverse community, you have homogenized tenants that skip town as soon as they realize that they ve been had. The corporation has an open house seven days a week to constantly fill the voids left by those lucky enough to have fled, and the end result is a constant influx of people moving in and people escaping. Where you once had a staff of union engineers, you have one man running around like a chicken with his head cut off. This is a large, vintage high rise and it requires a constant maintenance that is as short-handed now as it was capably-handed then. I highly suggest renter s insurance and the purchase of a wet-vac. I would put all of your furniture on blocks and get used to the plaster not only cracking and falling, but simply not being there for weeks on end. You will have to call dozens of times and threaten action until they succumb with their (very short staff) of stressed-out, underpaid repairmen. Should the pipes burst and the walls and ceiling damage your furniture and items, well that s your problem and they will claim no responsibility. If you have an issue with that, their lawyers (which are ample and plentiful) will be more than happy to speak to yours. Would you like to terminate your lease then? Sure, that will cost you one month s rent as outlined on your agreement. I have no idea how these people get away with this. I have no idea how the building even meets any sort of code. I make a good living working for a huge corporation, so I don t want to sound anti-corporate. There are good ones and there are bad ones. This is a very bad one. Find out their name and avoid renting from them at all costs.

Staff here are really rude unacknowledgeable. The sad thing is that they act as if we need them. But without tenants they would have no job. The elevators take forever. The water pressure is terrible always having problems with the tub getting clogged. The toilet always over flooding. The apartments units are so small that their is an awful smell in the apartments. So forget about cooking the smell is hard to get rid of. Not worth the money here. Parking sucks. If you anything done maintaince wise it takes a couple of days maybe more.