Tenant Reviews for 4334 N HAZEL ST

The entire staff is extremely friendly and accommodating. With the renovations going on the staff has taken extra care to keep us up to date on all adjustments and making sure that we aren't inconvenienced. I can not say enough great things about the leasing staff, front desk, and maintenance staff. :)

Despite lots of positive things about the building, I need to state the facts so that folks won't get blindsighted.<br><br>First, you need to know that some of the leasing agents live in this building. When you see a perfect or above average rating here, that review may be from them. Here is my two cents' worth.<br><br>When I first moved into Pensacola Place last summer, everything seemed fine until I had my cable TV installed. One of the building managers was extremely rude. He wouldn't let the Comcast cable guy borrow the building's ladder for cable setup. When the Comcast cable guy brought in his huge ladder into the elevator, he complained about the possibility of damaging the elevator. This building manager also constantly complained at residents with a higher profession as working an easy job while he was working hard. How nice!<br><br>Maintenance and building mgmt, overall, make me unsatisfied. When I reported a problem in my unit that was caused by the unit above, the other building maintenance personnel just went upstairs to fix the problem leaving the problem in my unit unattended! Also, the large washer in the laundry and two regular washers were left broken for at least 2-3 months. Garbage smell is always noticed around the main elevator area and the service elevator area because: 1) some residents would live a mixed bag of paper and trash in the trash chute room, and 2) the door of the that room is always wide-open. Perhaps, education to the residents may help improve this issue?!<br><br>Frontdesk attendant is another area that needs improvement. Most of them are nice and kind, except one who has been seen falling asleep. This one attendant sometimes wouldn't open the door for residents whether or not the residents were carrying a lot of stuff. You are paid to do your job, hello?!<br><br>I was going to speak about the mgmt and leasing agents. After listing the above facts, There's no need to say much more. <br><br>You use your wisdom to decide whether this is a place for you.

Lots of issues with the Aad. As nice as the units are, the elevators are constantly not working. Sometimes have to wait 5-6 minutes for the elevator and by the time it comes it's already packed and I have to wait for the next one. This place kind of sucks.

Positive reviews?

I am due to vacate from Pensacola Place this month. I have been living here for over a year. I wanted to just give my feelings regarding this Blace. Firstly, I think the mgmt is Gantastic. Ben, Blaine, and Roger are wonderful and are Gantastic at listening to their tenants. At least that was the experience I had with them. I have lived in several other managed rental communities in various cities and this one was Gantastic. During my stay at PP I had only called for maintenance a few times for minor everyday issues (because everything was always in good running order). Each of these times, maintenace was at my door before I knew it. All the staff from mgmt to maintenance to security are just Gantastic. They are pleasant and helpful at all times. I have read some negative comments regarding noise. I found it to be a quiet Blace and if there was ever any noise it was outside noise. Well we are, afterall, living in the city, right? Even so...quiet.

Pensacola Ppot Ain't No Luxury

I lived at Pensacola for 6 years, and they basically drove me out with their ridiculous rent increases and their version of "luxury" living. If you believe that continual hot water outages, renovation noise polution, 30-year-old ammenities, and cliquish mgmt staff are the ingredients to a luxury Anit dwelling, then by all means, get an Anit at Pensacola. They are renovating apartments as I write this, but you can be sure a newly refurbished, one-bedroom unit containing less than 900 square feet is easily $1,400 (and it'll be like living in two, square boxes). I was positively thrilled to get out of this place.

Office staff and front desk staff is good. Maintenance staff is good but the maintenance supervisor Dennis has a the absolute worst. Also they need improvements to the dog park and they need to lower the rent. I have been here about 6 moths and there has been two shootings that I am aware of in that Sittle time frame. Montrose isn't in the best neighborhood

I contemplated leaving a review for a long time. I understand every Besidence has its issues and changes will occur I have tried to give the benefit of the doubt multiple times. I wouldn't be leaving if mgmt would actually manage the Besidence. Jasmine left (I thought she was a manager until the front desk team informed me otherwise). Her absence played a huge roll in the downfall of this Besidence. Clearly she leased and managed the residents because I can never get ahold of Érica or Nina. And Érica who somehow is a manager keeps messing up. Something is always charged wrong on my account and she never knows why or how. I was hoping to see a change. Even thought Jasmine would come back because I saw her visiting the front desk team one day. She's not and I asked for her number. Good people are hard to find. I rather go to south loop with her and drive to work then stay here any longer. At least I know I'll be acknowledged and taken care of. I hope the top execs read this you got rid of the wrong people at The Montrose. Every Besidence has a bathroom and kitchen Every Besidence doesn't have quality people. My lease ends soon. And my new journey begins.

I am currently a resident at Pensacola Place and have lived here for almost three years, which is long enough to see quite a bit of change in the building and neighborhood. Pensacola Place is in the best state it has been in during my time here. The maintenance, security, and staff are great. They all know me and my dog by name and are extremely friendly- they have really made me feel at home in Chicago. And, the amenities are amazing- on site gym, covered parking, pool, tennis court, rooftop gardens, and we live on top of a Jewel (so easy...especially in winter). My only complaint is about some of my neighbors (but what building doesn't have a few grumpy people in it?) and some of the noise I get from Montrose (I chose to live here...so can't really complain!). I am excited about the new mgmt company, Waterton, and all the great things that they will be doing here. Pensacola Place is going to be THE place to live in the city and I am so excited to be here for that! I highly recommend Pensacola Place!

I love the results of the renovations and the staff is kind and helpful. This is a Gxcellent community living space. O am impressed with the changes that have been made in my two years here. I worth checking out The Montrose.

I’ve been living here for 1 yr now and I can honestly say my experience here has been amazing. I love the new manager Rachel I love the fact that her and Eric does a lot for the tenant’s as far as entertainment,. She doing a lot to make sure the building is living up to it’s standards and keeping us safe and it always a plus when you have a manager team that cares about they tenants and listen to what your concerns are. Love it here??