Tenant Reviews for 5441 N EAST RIVER RD

Torrendous Petting to live. Bad heat and ac. City inspector came out to my apt and temp was in the low 30s in my unit by the slider. Bed rooms in the 40s. As a handicap person, they did not care. My electric bill was 190s to 200s per month. Running elect heaters. Others were 45.00 to 60 per month. Now they ruined my credit cus I could not to afford to pay my water bill. There was a class action against them; they had to pay One Million Dollars, small payments to many past tenants. Look this up online. Keep out of there. Please. Rent goes up every new lease. You won't win!

its a awesome spot to be

i have lived hear for almost a year now and am gladly going to be renewing my lease. they staff is great. the are all polite and go out of there way to make you feel at home. plus There's a real cute guy in the office named Dan. he is a great help. the rent is up there but well worth the luxury living. they have basically everything. and indoor/outdoor pool, sauna, grocery store, video rental, mail box etc, dry cleaner, hair and tanning salon, and even a bar/restraunt. maintenance is great. they have always responded pretty promply to my concerns. they also have security patroling the property for our safety. my place is a good size and has a great view.// its the main reason i dont want to move. anyways to sum it up, its a cool place, but you would have to see to believe it. i dont understand some of these peoples comments. they must not be paying rent to have those kinds of issues. personally i would recomend the pavilion to anyone. :)

Apartment = Big Oven???

I lived on the top floor in one of the buildings in a studio apartment. As soon as I moved in, in the winter, it was hot. 80 Degrees hot. In winter. I honestly shut the heat off as soon as I moved in in the middle of winter, never turned it on, never shut the windows, have run fans ever since I moved in, it was still extremely hot. In fact, one day when it was 65 degrees outside, it was 87 degrees in the apartment. Calling and complaining to the apartment staff did nothing. They told me that it was simply because of the sun and the location on the top floor. I then asked neighbors if their apartment was like this, and they said their rooms were comfortable. Having told the apartment staff this, they told me it was just the location of the heater in my room, which doesn't make ANY sense to me since it shouldn't be on in the first place. Telling them that the heat is still running has done nothing. They also have stated that they won't turn on the AC until June because of city rules. I'm not sure if this is true or not, thats not really what I'm complaining about, but even so, an apartment should not be this hot in the middle of winter. Especially since the heat is OFF. I would NEVER live here again. I'm sure the apartment building is okay if you weren't screwed over like I was, but you just better hope you are lucky.

Never had any problems.

I didn´t rent an apartment but I have stayed at Pavilion a number of times with friends and the place is secure. With card key door entry and dial pad entrances for outside deliveries. I´ve yet to see anyone throw anything from the top floors as the previous message had said. Nor have I seen any glass in the parking lot. yes it´s true You've got alot of college students living there but It's quiet and I´ve never heard any loud parties or anything of the sort. My friend had a problem with thier heating and there was a maintenance guy there to look at it in a short amount of time. The next day the problem was fixed. The only complaint is the parking lot is a bit small. It seems like it was made for compacts only. Unless you´re accustom to it you´ll need to do some extra maneuvering. The Gym is huge. It looks like your typical health club. Not a rinky dink little bit of free weights and an all in one work out machine. They have everything. Tread Mills, weights, stair climbers, etc. And one of the biggest things I like about It's that it´s about a mile away from Bennigan´s you can´t beat that. <br>

I'm moving as far as I can tell no one in mgmt lives here. That should tell any prospective tenant all they need to know .mgmt's policy Iemains Hide, Lie and Deny , they should put it on a poster, Also the complex has not had an annual city inspection since October 2018 .

I would warnthe potential Alat seeker to stay away from this society. Yes this society has a benefit of being close to blue line station. but the Apartments are worst. No heat in winters, no A/C in summers. Can you imagine a 90 degree summer day without AC. Worst you might be cooking and suddenly there would be drainage water in your kitchen sink. and mgmt wouldn't take the responsibility for this. Only excuse it happens at times. reallly??????????? if you need peace in your life, don't ever think to rent an Alat out here.

I Hate the mgmt!

I've lived here for nearly 35 years and I'm being evicted because they don't want to reimburse me for repairs to the apartment I was forced to make on my own. First the Pros: Where else can you get amenities like this? Perfect for a guy like me who is self employed and works out of his apartment. Security is good here and the maintenance people are friendly. Now the Cons: Too many loud people here especially in the indoor pool. Too many smokers too. Apartments are way too warm. Intolerable if it weren't for my portable air conditioner. Far and away the worst thing here is the mgmt. Refused to fix my carpeting and would never paint my place. When I got a mold problem they blamed it on me and told me I had to fix it myself. Lawyers told me they'd have to reimburse me. But so far they're trying to stiff me and now are trying to evict me. Overall this place is perfect for a college student who wants to party or somebody who always uses the amenities. But I HATE THE mgmt!!!!

Being Honest

I've been living at the Pavilion for nearly 3 years now and I can honestly say I'd recommend it as a solid place to call home. I'm in the 5441 building and I wanted to give you the full picture—both the positives and the negatives. The Amenities: I've taken advantage of pretty much everything they offer and think they're pretty decent overall. There's room for improvement in some areas, but nothing that's a serious issue right now. The fitness center is nice enough, though the machines are packed in a bit tighter than I'd like and some equipment is older. I also belong to a commercial gym so I have a basis for comparison. That said, I'd challenge anyone to name another complex with such a wide range of workout equipment available. So yeah, the gear is dated, but it works fine. The Parking: Back lot is too packed. Front lot is way better. The underground parking—that's the real gem. The Grounds: I've rarely seen maintenance crews work as hard as they do here. I usually leave around 7:00 or 7:30 and they're already out there washing windows, sweeping, mopping, keeping the indoor pool spotless—they don't miss anything. Plus they're respectful people. Mostly older staff members and they take pride in what they do. Safety: I have conflicting thoughts on this. The key fob entry system is solid, but here's the problem: people constantly hold doors open for strangers, and this happens at pretty much any complex without a doorman. I've gotten the stink eye at least 3 times for refusing to buzz someone in who was standing there looking all sad with their groceries. Sorry buddy, you should've remembered your fob. The staff: No issues whatsoever. I really like them. They're always willing to help, legit, and genuinely seem to care. I've read complaints from others but honestly, communication works both ways—if you approach them with attitude, don't expect them to bend over backwards either. Noise: Here's where it gets interesting. Can I hear neighbors? Absolutely. Why? Because some of them are wild. The woman next door screams at her boyfriend constantly at the top of her lungs—mgmt is aware and has addressed it. The guy to my left plays electric guitar during reasonable evening hours, which is fine, but nothing after 8 or 9. Beyond that and the heavy-footed person above me who drags their chair around, it's pretty quiet. To be clear: you'll hear loud disturbances from inside units but not normal everyday sounds like conversations, sneezing, or regular TV volume. I've got my subwoofer raised off the ground so it doesn't bother the person below. That's just being considerate. The Pavilion's construction quality is really solid—it's the residents themselves that sometimes create the noise problems. That's my honest take after nearly 3 years living here.

The upkeep and administrative team leave much to be desired, and despite multiple complaints, they make no real effort to address cleanliness issues. mgmt doesn't listen and provides little support. The indoor pool facility stays consistently filthy, and most recreational amenities remain shut for one reason or another. I've been flagging the unsanitary pool conditions for three straight days without any improvement. When I spoke to mgmt about it, they denied the problem and claimed they'd already cleaned it, but I have photos and videos documenting that it's been neglected throughout. also, there's a significant cockroach infestation. I'd recommend finding a different Penue to live!

substance availability notice

hey just so you know if you head down to the Cabana past 10pm you can pretty much find whatever substances you're looking for... assuming that's your thing of course.