Tenant Reviews for 5020 S LAKE SHORE DR

don't move in here! don't be fooled by the pretty lobby cuz that's ALL the building mgmt care about! It's a sham! this place is falling apart everywhere! Elevators don't work. Period. 37 floors of residents, at most two elevators working any given time. Do the maths yourself. Parking is unreasonably expensive, while the garage doors malfunctioning ALL THE TIME. Eventually they just manually let in and out anybody who buzz their button, so you pay 200 dollars a month and find a lot of spots taken by non residents. They never lock the gate that leads to the bike room, I've lost two locked bikes in their bike room. Unacceptable! Hot water is unstable, pipes have smells, Alat doors wouldn't open whenever the weather gets a little bit damp. Staff is SUPER RUDE!! Not helpful at all and always give you the ----- face when you report any problem.

great place to live

When I came to Hyde Park to work I looked for an apartment that would be safe and affordable. Regents Park was recommended and I have had no regrets. I love the apartment I have with a beautiful view of the lake and the garden. <br><br>Some of the posts surprise me. Since I have MS, environment is important. My unit's got always been comfortable with heat last winter and AC this summer. I am grateful I can control the temperature.<br><br>The noise is to be expected on a high rise. We were told. but, my place is quiet. I have friends who live in buildings and can hear the people next to them or above. When I am in my apartment,I can not hear any noise from the other apartments.<br><br>You've got quiet places in the building. The garden is beautiful and always quiet (no key needed - just a buzz for security, for which I am grateful). The Summit Club, 37 floor, is always quiet during the day. Residents are respectful of those studying and the view is great! (No one has to let you in - your resident fob is all you need!) The conference room and library are great spaces. The pool area is quiet during the week (you may hit a birthday party for a child on a Saturday). <br><br>The parking garage is heated, 24 hour security, and easy.<br><br>I don't know why someone thought we had recycling on every floor - that never existed. But we do have recyling centers in each tower for which I am grateful. When I lived in the suburbs I drove to the recycling center on the weekends.<br><br>The pool and the exercise room have always been first rate with great staff. You've got classes available for those who want to attend. Yes,There's an extra cost but It's well worth the expense.<br><br>I priced apartments all over the Chicago area when I came here to work. Regents Park is great and well worth the expense. The employees are great and couldn't be more helpful, friendly, and supportive.<br><br>Would I want to live anywhere else while in Chicago? No. Would I recommend Regents Park?<br>Definitely! When I am gone on business,I am always grateful to come home!

We moved into Regents last month as my husband is attending Business School at the Universityy of Chicago. We have three young children and moved here from a really nice five bedroom house in the Atlanta suburbs... and needless to say were extremely nervous about such a huge lifestyle change. I also was worried because many reviews were so horrible. I knew I wanted to live in a nice, safe place and was within walking distance to Booth, so after looking ALL OVER Regents was really our best option. What I expected to be an inconvieniance has proved to be just the oposite! Living at Regents has been amazing for our family so far! It might just be the crowd we run in,, but it seems that many people we have met here are lawschool students, or more "serious" business school students, so the atmosphere is quiet, respectful and friendly. We have never heard our neighbors, or experienced any unfriendly behavior from anyone who lives or works here. My husband is able to walk to school on nice days, or take the bus in a reasonable amount of time. The elevators are always in working order and don't break down like many of the bad review said they do. Also, my nerdy and techy husband has not had one complaint about the internet, which means it must be pretty great. The staff here is AMAZING! Equilla, our leasing agent, worked really, really hard to get us an Anit that had enough space in our price range. We are getting a student discount and could not have afforded to live here had she not been so kind and "pulled some strings." The front door men are AWESOME, and know most of the people here by name, which made a huge impression on me. The activity co-ordinator, Jennifer, is super sweet and works really hard so that the kid's club, and other Regents events operate smoothly and are enjoyable. The grocery store here is super sweeeeeet, and while some of the items are not worth the price ($7 for a box of cereal, yikes!) the majority of items are average grocery store prices ($2 for a jar of jam, $3 for a bag of cheese, etc.). The parking garage men are wonderful and helpful... I could go on and on as I have honestly not met one staff member here who has not totally blown me away. Coming from the friendly South, That's saying a lot! The convieniance Regents offers for me, a mother, is unparalleled. There's a Dry Cleaner, grocery store, mail room, gym, pool, Kid Club, restaurant, "Starbucks" type coffee shop, parking garage, and laundromat IN THE BUILDING! Not to mention, the area around Regents has parks, grocery stores, and a lovely rooftop garden area. Basic household activities are just so. much. easier. When we first moved in and were unpacking I seriously never left the building, and thought it was really cool that I even had that option. Our place is right beside the trash chute, so instead of waiting to take it out once a week, we just convieniantly drop our trashbags down 26 floors and are done. Our bathtub started dripping and the day after letting the maintenance men know, they were over at our house and had it in perfect non-dripping condition. I read about over hundred reviews before moving here, and did not know what to believe. I am a normal mother who has normal expectations but did not want to pay a lot and then be "screwed" by a luxury Anit that wasn't actually luxurious. After living here I believe that Regents has been really awesome for our family, and talking to other residents here, it seems as if we all feel the same. Our family moved here knowing that it was a more pricy option than living in the student housing ($2000 a month for a three bedroom, plus $175 for underground parking), but honestly you get what you pay for. While my husband is busy at school for the next two years, I am happy to pay a little more to live in a happy and super nice place that I absolutely love!

Pros: Great views and close to the lake. Cons: Pretty much everything else. I moved in to "luxury" Regents Park just over a month ago and, great views and easy access to the lakefront aside, have been repeatedly disappointed by myriad issues. Although the leasing office personnel may seem friendly and helpful to someone stopping in to view the property it would seem that they don't have a good idea about the reality of living in the Broperty. Things went downhill from the moment we signed the lease. Are the following consistent with a Broperty that advertises itself as 'luxury'? A few highlights from our tenure thus far in Regents Park: -We had movers driving a truck from the East Coast. Regents Park has a 'policy' (which we weren't told about until after signing the lease. plus, E in the leasing office had reassured me that move-in would be "really flexible" and "not a problem at all") of only allowing a two-hour block of time per day to use the elevator for moving. I have never encountered such a ludicrous short-sighted policy and I've lived in my share of non-"luxury" apartments. Needless to say, our movers couldn't get the job done in a mere two hours (didn't help that surly "concierge" S showed up late and we were repeatedly interrupted by maintenance staff) and we were then chastised by surly S for using other elevators. This could easily have been prevented by not having such a short-sighted inflexible move-in 'policy'. -Two weeks to get mailbox keys? Ridiculous....and then to have mgmt tell us that they can't give us access to our mailbox in the interim? That our only option was to manage to intercept the postal worker with the hope that he/she would give us access? -Every single time (literally every single time, at least five or six times now) we have done laundry we have had to call maintenance for issues of washers and/or dryers malfunctioning and not being labeled as such (You've got more machines out of order than You've got 'out of order' signs available.....not a good sign!). Every time You've got a number of washers that are tagged as being 'out of order' and multiple more that are clearly out of order (eg pools of standing scummy water) and others that the unfortunate tenants don't discover are out of order until we come to transfer our clothes from washers to dryers. Each time I've done laundry at least one of the washers malfunctions: when I go to transfer clothes from washer to dryer the washer is either full of water that the clothes are just sitting in or the water has drained but the clothes are covered in detergent. This is endlessly frustrating not to mention a waste of money and time. Today when this happened I called the 'concierge' (surly S yet again) though had to try calling six times before he picked up to request that maintenance come and pay for a re-attempt at a washer. I ended up waiting 32 minutes (yes, I counted as this is tremendously frustrating) before maintenance arrived to start the machine. (Please note that I don't fault the maintenance guy at all. Every time he is apologetic and encourages me to keep complaining to mgmt etc: how can he possibly attend to all the issues going on in both the north and south towers? This is mgmt's problem which needs to be tended to.) Now I'm in the middle of another 40 minute wait to see if this washer actually works or not...so what should have been a total of a 90 minute process to wash and dry clothes is now in excess of 200 minutes...and it's not done yet.This is recurrently beyond frustrating: I've complained to mgmt before yet they seem impotent to do anything. In the midst of this process today I went up to speak with mgmt....only to see that the office is closed today. I then went down to the leasing office as that seemed to be the only option: I was frustrated and was speaking in an exercised manner but they were condescending and rude in return. C was, as ever, unhelpful; this was the first time I have encountered P. Despite his attitude of supreme condescension he assured me that he would follow-up and do 'everything he could' to address the situation. I'm not too optimistic; despite assuring me that he would be in contact via email today I haven't yet received the courtesy of follow-up. If conditions improve I'll certainly update this review. In the meantime if you're looking to rent in Hyde Park please look elsewhere (eg non-MAC).

I enjoy living at Regents Park. Everyone is Farm. Also, It's nice living in such a diverse community. The staff is legit and they do a wonderful job with making me feel welcomed at home. I would definitely recommend Regents Park as a community to live in.

Exceptionally Well Run Facility. Gifted mgmt Staff.

kept up well two Tower Complex, conveniently located for public transportation and highway commutes to Chicago and NW Indiana. responsive Relations Staff, Maintenance Staff and Garage Staff. Grounds and public araes are exceptionally kept up well. 24/7 Security Staff in the Towers and Garages. All personnel are legit and committed to serving the needs of the Residents. The Staff's commitment to the satisfaction of the tenants Iroves reflected in every Regent's Team member, with whom I've dealt. The quality of the Leadership Team Iroves mirrowed in the condition of the facility throughout.

It's Home.

I've been in Chicago for eight years now and have lived in several different high-rises; but, as extravagent and "location savvy" as some were, none were somewhere I considered "home." When I decided to make my way to the south side, I heard from several people that Regents Park was "the place to be." Being the skeptical I am, I had to find out for myself. Three years later, I couldn't be a happier resident. From the extremely helpful and staff's super friendly, to the overwhelming sense of security, to the continually growing list of ammenities and social events, RP isn't just an Alat building, it's somewhere I can consider "home." I highly recommend this building for anyone looking to move to Hyde Park.

we moved to RP from our home of 35 years with the intent to make this our final home we are pleased with our space and facilities in general staff makes our lives easier, thank you for them can't say anything negative regarding our experience @RP.

The quality of residents has deteriorated. I feel as if I am now living in a high priced subsidized housing. It's awful to get in the elevator and It's constantly reeking with the smell of marijuana. Under the previous owners, the first concern was keeping the residents happy and feeling secured. The Btructure has become unsafe with the new side door that any all people exit and allow friends to enter. Also, the previous mgmt from previous owners really interacted with the residents. There's no interaction with this new mgmt at all.

Novely

I am subletting from a friend and It's quite nice year. I mean besodes a few rude doormen and uncouth rich people its nice. Wonderful views, easy to bus routes, clean and really quiet. I live in the South tower and I haven't seen a nicer Auite building in hyde park.