Tenant Reviews for 651 S. WELLS ST.

I was promised so many things and the minute I moved in the lady completly ignored my requests. I am glad I am no longer there!

looked at 12 apartments in 2 days..best of them all...very secure feeling

I called to inquire about a unit last Friday and the lady on the phone was rude and rushed me off the phone. How do these people expect to rent their units with such a negative attitude?

I'm happy with my lofted apartment. The layout is unique and the rent great for the size. I have a washer and dryer, seperate storage and great water pressure. My friends always compliment my place. I rarely have problems, and when I do the staff is always helpful. The only problem I have is parking its hard to find and the lots are expensive. However, the location is great, definitely a good place to rent if you are considering.

I am writing this review to hopefully impart others with some wisdom that I did not listen to. Before I moved into the Regal, I read the Run Don't Walk Away from this Place review and dismissed it entirely. Now, having lived there for 2 years and recently moved out, I want to let you know that almost every word in that review rings true today. I'd like to start out by saying that for those people who try to argue that your review has no merit if you didnt like the Regal, but stayed nonetheless, you have to take into consideration all the expenses involved in moving. I know for myself, the location was very good and I didn't have the money to move. I also wanted to try to buy instead of renting again. Lastly, I posted my name with this review because I stand by everything I am going to say. I would not trust the reviews- good and bad - that remain anonymous. The good - the Regal is in an amazing location. If you work downtown, there is no need to even take public transportation. The bad- the Regal may be competitively priced, but it is no steal. You can find larger spaces with way more amenities at River City (which also includes free Ballys) or pay a little bit more for new construction nearby. The parking situation is hopeless. Given the new condos which have popped up on all corners of the street, you literally have to camp out at a parking spot and be willing not to move after 5pm. Build the cost of parking tickets (which are given for no reason at all) or pay lots into your monthly rent. The "dog park" across the street is leaving soon. The site was recently sold and while construction isn't supposed to start for a while, dont count on your dog being able to run out there. There is a bus stop out front. Right before I moved out, the city started parking busses right out in front of the building. I would wake up to the hydraulic brakes hissing every morning. Dont be fooled, the busses park there even though it says no parking. Don't rely on the model unit - I was shown the model unit before I moved in and the unit I did move into lacked a lot of the upgrades in the model unit. My unit had no ceiling fans, a much smaller water heater, and different bath and shower fixtures. Maintenance - The building went through several managers while I was there and miscommunication and misrepresentations between all responsible parties was abundant. I would be told by one set of management that something would be fixed, then they would leave and new management would say they never heard of it and to write a letter. Then, they would say that corporate didn't want to put the money into it unless I was renewing my lease. I was also criticized for not bringing up maintenance issues earlier, when I in fact had and nothing was done about it. I really got a to place here where I gave up, stopped trying to fight things and got tired of explaining myself for issues that should have been resolved, gladly, by management. The management- I will admit to coming off of a fresh disagreement with current management regarding the return of my security deposit. The security deposit returned to me was smaller than the amount quoted at my walk through. When I called to ask about it, I'm still just in shock about how rude and juvenile the entire thing went. This revolved around a hole in our bathroom door which was there when we moved in. Management insisted that she had pictures and that there was no hole and that I was insinuating that prior management must have falsified the file. When I asked whether she had pictures of that particular door, she admitted that she did not and then accused me of making it up bc I didnt complain about it when I first moved in. I was told to go get a lawyer if I wanted to argue about it, multiple times, and that it was very rude of me to call and say that I was upset.