All 14 tenant reviews.

“OFFICE: I'm not sure where to start. The new company that bought the building is horrendous. The people in the office have zero people skills. They are so rude and have never been the least bit helpful. I have found that they play pass the buck and still never call you back. The office hours they keep also inconvenient to anyone who works and it is impossible to reach anyone after hours. They also tried to tack on a $500 fee to move out, which was absolutely not in my lease agreement that I had signed. <br><br>MAINTENANCE: While they were remodeling the building they painted the doors and notified everyone they would be entering the appartments. When I came home I saw that they had spilled paint all over my kitchen floor and hadn't cleaned it up. After a week of insisting the come up to clean up there mess I finally cleaned up the mess myself. <br><br>PARKING: My car (along with 30 others) was keyed in the garage and nothing was done to set up security. Later when the units in the building were being sold, they told the new owners that they could park whereever they wanted, while the renters still had assigned parking spaces. So, if someone parked in your spot you were without recourse and essentially had no place to put your car.<br><br>I could go on and on about other problems I have had, but save yourself the trouble and don't move here. This was posted on 7/26/05 - the current management company is the problem.”

“I have only lived here for six months but I am already counting the days until my lease expires. My disgust with this property (horrible customer service from the staff, terrible landscaping, poor communication, etc) was confirmed tonight when I saw rats (yes, more than one!) inside the building on the first floor. I stronly recommend renting somewhere else.”

“I have lived in the Bay Club for 10 years. It's like the hood now. The place was great for the first five years, and has declined major in the last five. Management gets worse and worse. I love animals but some people have 60 pound dogs and some owners have three dogs. There is always dog crap & urine in the elevator, hallways, and garage. If they're not peeing on you, they're peeing on the floor. It smells like a dog kennel. There are many more children and imature adults than in the old days. The children and adults are irresponsible, and deface the property. The pool is liking going to an amusment park. The carpet is disgusting, and mildewing. The management is rude. I am waiting to see what they will sell them for, and if reasonalbe (which probably wont be) I may buy. I am hoping the management will change and the trashy element will move away.”

“The property has posted notices that the community was sold. Hopefully the management will change for the better. The place has been neglected for some time. The common area is dirty, landscaping is overgrown, poor lighting in parking garage and pools, secure doors are left open by employees, and the overall attitude of the staff is poor (unless you’re a big tipper—money talks in Miami). With the rampant conversion of apartments to condominium it might be good for this place to change renters with owners; at least then maybe things will get addressed.”

“Just like everyone else says... Tenants are stuck up, and goofy, I get a HI back about 50% of the time. Staff and Admin only want your money... hallways and elevators stink... The best thing are the pools, and landscaping - very beautiful, but living here sucks.”

“The apartments are huge but no washer and dryer :( The noise is outragoues, the staff do not care after you move in. They just want your money . The hallways are always dirty . thak God is up my lease now”

“Best price in town for size/layout/view. New paint & carpet at move in standard. 2 pools, store, restaurant, 2 jacuzzis, lots of parking. *But* kids run in hallways, dogs pee in halls, graffiti in elevators, management office unhelpful, lots of extra people living here who are not registered (sneak in parking & building), no suana, poolside service & valet service minimal (not like sales agent proclaimed.) Dirty common areas, long-term maintenance bad (hall AC out often, fire in 3 units last week b/c of faulty dryer venting.) Older--no hurricane glass. Ugly new exterior paint. Overall--low deposit, low rents for ocean views. Decent value for the money.”

“when i lived here the valets came over and partied with the tenants..some of the tenants were unbelievably crazy..strange people here more so than brickell key..spend a little more money and move there..”

“For a first-timer in South Florida, Bay Club offers nice size apartments, great views and a good location - between both airports and easy access to expressways and major roads. It´s also across the street from shopping mall/restaurants/movies. <br> <br>One major negative is that once the lease is signed with their professional and personable leasing staff, customer service from the management office is non-existent unless you are ready to rant and rave to get things done. The concierge/valet/maintenance service is good and timely unless the management office is involved or has to make a decision about what is to be done. The people living in the building tend to be rude and generally do not respond to "Hello" or "Good Morning"; do not look for a neighborhood/community atmosphere at the Bay Club.”

“it was an okay building but the residents are so f---ing goofy pardon my french..nutjobs, wackjobs, etc...ridiculous..you´ll laugh but they can get aggervating and some hang out at the pool all day..a lot of yentas etc..you get the picture”

“We had a penthose reserved. When move in day arrived, the staff failed to complete the process and we had to contact the corporate office for relief. After all of the B/S we move to another property owned by the same company. We believe the leasing agent in charge of the property failed to provide quality service. We do not believe the current staff has the tents best interest at heart! Move somewhere else!”