Showing 11–15 of 15 reviews · Page 2
fabiocris
4 years ago
This building is terrible!!!. If you are a professional and going to work in the morning providing for your family PLEASE don't MOVE in this building. You will NEVER NEVER sleep again. Parties going on on a regular basis with loud MUSIC, SCREAMING people and the worse there is notting you can do about it. NOT a real policy that protect you quite time, if you try to call concierge no one will answer your call. The management will tell you is a process to take care the situation but I think is just something they say to get you off the phone. No one will listen to you and help you.. They don't care. Once they left me with no air conditioning for 2 days in August.. you can imaging my living nightmare. This is a review for professionals that have a real job and need to rest at night so they can provide for their families and children. Otherwise if you are a parties Animals and enjoying vomiting in the elevator and hallway carpet this is the place for you. To anyone that is wondering the truth of my review I documented and videos everything. Just ASK.
Prospective Resident 309443
5 years ago
From the moment I walked in the lobby I knew this was the place for me. Everything from the smell of the building to the amenities to the apartment is just beautiful. I was greeted by Taylor, which was great when explaining any questions i had about anything. 10/10 would recommend.
Current Resident 300877
6 years ago
From building management (Miguel, Lorelei, Stephani with Leasing), all the front desk staff my fav: Brenda, the maintenance crew, and engineer, to the cleaning team., They are all wonderful, helpful, professional and friendly. The pool gym and spa is one of the best in Midtown and there's a lot of space just to chill like the zen garden, pool table tv rooms. As business owner/.entrepenuer -- the 4th floor office spaces are clean, professional and simple. Unlike other community offices that are distracting and overly decorated. I love the large balcony as well. And all the cute activities the team puts together for us and local discounts.
Current Resident 316348
6 years ago
The maintenance is HORRIBLEEEE! they came to fix my toilet and left it exactly how it was. I had to fix it myself. They replaced a base board slightly croaked and didn't even seal it with cocking. While I was gone I can tell they touched and were messing with my AC dial. It was dirty full of white dust and scuffs. Also when I can home the front of my door was filthy with white dust and white scratches. Also the elevators are filthy! Always wet from people coming out of the pool. And the bell cart wheels are filthy dragging dirty everywhere. When taking up groceries I don't even take the cart into my home. Pee in the elevators and the entrance of the building reeks of urine. The low red lighting in the front needs to be brighter. Or maybe they keep it dim to hide the fact that it looks filthy.
Current Resident 558181
7 years ago
I have refrained from leaving a review because I really wanted to give this place a chance in light of what we are paying, which is a lot, but everything is a issue here from getting keys for teenage minors on the lease to requesting a water filter for one that was not replaced when we moved in, noisy washing machine with maintenance ignoring us, maintenance accessing your apartment without permission every single time, trying to rent a storage space...everything is a hassle, staff do not communicate with each other and with the exception of the front desk staff who try to help, the staff treat you like you are a bother or hassling them and are rude, it is a shame the building is beautiful.....They are super nice until you sign the lease and then they move on to the next one. Everytime you walk into the management office they look at you like you don't belong... and air bnb'ers are everywhere. We are hoping things will get better but looking at previous reviews I don't hold out much hope.........I will update review if things change. #midtown5...smh #we want the simple life.