All 23 tenant reviews.

“Since new owner (Yasam Legacy) has taken over starts loud works by under-equipped workers without any care for the well-being of the tenants. Manager was fired without letting renters know. New owner does not even answer to emails. Owner is rude and does not care about the well being of the tenants. I have lived here for 13 years and there has been nothing but issues about the building. They have been doing construction for over a year without regard for the tenants. The rents are outrageous. Do not move in here!!!”

“New owner YASAM starts loud works by under-equipped workers without any care for the well-being of the tenants. Manager was fired without letting renters know. New owner does not even answer to emails. Avoid! I'll be moving out.”

“Can’t say worse things about this place. Stephanie is the least helpful, the apartments are dirty, I had multiple packages stolen and Stephanie ignored my messages, the walls are thin, the water pressure is terrible, there’s a loud couple that screams till 11 at night. DONT LIVE HERE”

“Walls are paper thin, can hear neighbor coughing. Manager is rude. Very terrible a/c and humidity problems...Not safe Very old building Not properly groomed Parking is terrible and fills up beyond disbelief dumpsters horribly placed Over all this appartment will create uneeded stress Landscapeing is poor, and pool is not well maintained Washer and dryers are complete trash that break.”

“I have lived here for over three years. I am a single female student and the reason I like the building is for the quiet to study. Also close to UCLA and the area is central and safe. Some of the complaints about the upper units being noisy I cannot stay as I was on the ground level and did not hear much. Beautiful trees and gardens around the pool. There is a new manager who is really good. I am staying till I finish my degree.”

“just terrible place to live in.lets just put it this way . dog house is better than this dump.dirty,supper noisy,not safe,management is the worse i have seen in my entire life, they rip you off by taking your deposit after you leave! DO NOT LEAVE IN THIS OR ANY DIPLOMAT APTS!manged by HPG mangement. unsanitary , cars get broken in to all the time. you can get better apt for the same money els where.”

“My unit was flooded by an above unti and these people did not help me AT ALL! they refused to give me the insurance information to file a claim and i had to come out of pocket over $300, on top of payment my rent for the month, to live somewhere else while they fixed up the appartment! They still haven't called be back!!!! DONT LIVE HERE!!!!!”

“The walls are so thin, and if you have a loud-talker for a neighbor, like I do, you will be awakened by him on the phone at 6:00am on a Saturday. I have also had upstairs neighbors who seem to be nocturnal and pound around in the middle of the night, making a peaceful night's sleep impossible. Luckilly the current tenant seems to keep normal hours so I can sleep ok. When people walk around the exterior walkway, it literally shakes the building. The whole thing feels like it is made of cardboard. God help us in a major earthquake. Aside from loud-talking neighbors, though, the complex itself is generally pretty quiet (though lately it seems to be attracting a more scummy, low-class clientele who like to lie around the pool smoking and drinking beer and playing crappy music on a boom box. I never use the pool because there is one particular man who seems to have nothing better to do with his days than set up camp by the pool and smoke his cigars, and it creeps me out. The laundry room is a joke - only four machines for a pretty large building, and at least one machine is broken probably 75% of the time. The manager is lazy and does the bare minimum to accomodate your requests - you really have to keep after him to get anything done. The maintenace guy who lives on site does not speak much English, so trying to communicate maintenance issues often results in a clown show. When I moved in, there was mold underneath the caulking in the bathroom - I had to strip it and re-caulk it myself. The tiling and fixtures are so old and worn, though, that there is not a clean, smooth surface to apply it to, so it still allows mold to grow underneath. The plumbing is crap. I have lost track of the number of times I have requested to have the drip below my kitchen sink repaired. Every time they think they have fixed it, they have not. When I moved in, brown water ran from the bathroom sink, and only after about fifteen maintenance requests and a call to the health department did they finally replace the pipes. And then they did not paint over the patched walls. There have been times when I have been awakened in the middle of the night by the sound of running water from the unit above me. It sounded like Niagara Falls. Parking is a crapshoot if you get home late at night - they claim to have enough spaces for everyone, but there have been times when I have come home late and had to squeeze into the last possible space. I have sometimes left events early just to make sure I get home in time to be able to park my car. And it is not secure or covered parking. Why do I even live here? I can't afford anything better, and it generally feels safe and the neighborhood is decent.”

“They have parking around the building. The building is next to a school. You know kids are noisy. Everyday monday to friday from 7:00 am cars run around. You can hear always (at morning, evening, night) people talking from your bed, when you sleep. Patrik is the manager, he was saying opposite, when we moved. Very-very cheap and old building.”

“I moved in early new year and I believe it is new management and they have done a lot of improvements to the units. They are clean and the building is quiet. Particularly like the pool and the location.”

“After almost 4 years of living in that cockroach infested hell hole, I'm so glad to be gone. It was overpriced, poorly insulated, poorly managed, poorly designed, I wonder how the hell I lived there for so long. So the last straw I had with the place was cockroaches. Throughout my time living there, I've seen stray cockroaches here and there. But suddenly I just had armies of them everywhere. We called the manager and he never ever got back to us. Finally I managed to flag him down, and he told us that yes, he got our messages, and the cockroach problem was due to the previous tenants below us. They were very dirty, so they sprayed the unit. Uh, cockroaches aren't confined to one unit. They just move within the walls. If one area is no longer inhabitable, they simply move to another area. That area just happened to be MY unit. Why did they not even warn us that they were spraying the unit, and why didn't they just spray the entire complex to begin with? It was disgusting! The manager offered to have our unit sprayed, but first we needed to box up our pantry. We just figured that if we're going to be boxing anything up, we might as well move. There has been tons of signs advertising 1 month free apartments around the neighborhood anyways. So we gave a 30 day notice, moved out on time, cleaned the entire place, and our deposit got stiffed. They basically just charged us for the entire month's rent, even though we had left by the middle of the month. We've called and there hasn't been a reply yet.”

“Unfortunately, I am locked into a lease here. It is too noisy, the walls are too thin, and you will literally hear your neighbors sneezing, burping, singing, etc. I know that the economy is bad, but the Diplomat apartments must have a 60% unemployment rate, or the tenants must all be professional TV critics, because it seems like that is all they do, all day and night. 3-4AM in the morning, I sleep every night with earplugs, yet I get woken up by neighbors walking around and blasting their televisions. What the heck are people doing blasting their television at 3 AM?? It is a brutally old, termite-ridden building, and thank goodness they are planning to knock it down to build new condos within 2 years. Stay away.”

“If you're looking for an affordable place to live, the price will cut it, but you'll pay for it later. The walls here are VERY THIN, and like the other review, get use to ear plugs because I GUARANTEE you that you will have to buy them on a regular basis. I sleep with them EVERY NIGHT!!! If only I didn't sign the year lease, I would choose another apartment!! The residents here are not your typical studious students. Unfortunately, the residents here have children. Since there is no playground, expect loud noises and rough housing that will shake the whole place! DO NOT LIVE HERE!! If you're a light sleeper, save your sanity and pay extra for a quieter place to live!!”

“The large complex is a con. Too many people..you'd hear noises all the time! The managers wouldn't bother, so if you plan to move in, be prepared to have your own earplugs--if you are students. The bottom line--if you want to feel like paying a grand for an old crappy noisy studio, this is a place for you.”

“Totally agree with all the NO-NOT-AGAIN comments. Can't believe I've lived in this apt for 3 years! Though they've recently changed the management, I just can't wait to move out when my lease ends. The building is too old and the pool area is too noisy. I live on the second floor and I've always heard people conversation beside the pool during the day time and late at night. I heard the doors opened and closed all the time. I heard the TV sounds from the room downstair all the time. The walls are too thin and the floors are too close. Poor design and structure. <br><br>To summarize, (1), you'll never have your privacy in this old rustic complex. <br><br><br><br>The bathroom was old--esp the bathroom floor was horrible. Actually everything in the bathroom was horrible. <br><br>The water was horrible. Brown water and they blamed it on the old pipe. They said just let it run until it's clear. But even when the water is clear as seen by eyes, it's not clean as it can still stain your cup, glass, toothpaste (YES), etc. For women, this dirty water from the dirty pipe made you prone to acne, seriously. For me, I had to install shower and tap filter, not for drinking, but for external usage. I don't want to constantly expose to contaminated water. Considering the cost I had to pay for the water filter, you might as well want to spend your money for other more expensive but cleaner apt. <br><br>To summarize, (2), don't expect a hygienic lifestyle in this apartment. <br><br>Spend your money elsewhere and don't fall into the trap!”

“Most of the reviews here are dead on. The management is completely horrible and moody! I once left my keys in my apartment before heading out to school, so I called first to see if they could let me in. He gave me the worst attitude ever saying the office is only opened until a certain time, questioning why I didn't have my key, etc.<br><br>I was promised a quiet apartment which I need since I am a student and I do need it to be quiet both during the day and at night when I'm studying. The quiet rule in the pool area (which is in the center of the complex) obviously does not extent to the children of the managers when they have loud parties with guests squeeling like pigs. <br><br>The place is old, there are insects and animal droppings everywhere, the water comes out orange, and the thick layers of paint make it impossible to close doors, cabinets, or anything. The floor of the shower is uneven and water just gathers there, it does not drain!<br><br>They also charge the fees that the city charges them to come in for inspection onto the tenants. Once in a while there are just one-time fees for certain amounts. I don't know if it's the city or the management, but it's really annoying.<br><br>The managers also spend more time fixing this little fence to their "back yard" every few weeks. Whether it's constructing new ones or painting it, it feels like they spend more time with their pathetic fence then they do with the general cleanliness of the complex! If they spent half of the time they spend on the fences on something else, animal droppings would not be all over the place. It's seriously disturbing when you see the dropping when you open the door, and imagining all the bacteria growing and multiplying right outside your door.<br><br>I really wish I had read these reviews first because they are really true.”

“I lived here for two years 1998-2000 and the manager was ornery and difficult. And I thought that the only redeeming aspect of this [lace was that things got fixed quickly - until one day when the workers were in my place for about 2 weeks working on plumbing (which was churning out rusty water), I realized someone had taken my jewelry box (which was deep in my closet). WHen I notified the management, the nonchalent and uncaring attitude was the last straw. I lost lots of heirlooms and that was the end. I moved out!”

“This place is horrible because of one and only thing: Phillip Harrigan, the manager. <br>Believe me when I say these:<br>1. Many tenants complain about his terrible attitute, his moodiness, and his bad heart. <br>2. 3 tenants sueed him.<br>3. Most tenants do not want to extent their contract in this apartment because of the crazy manager.<br><br>I've been living in apartment for 5 years. I've never had such a stinky heart manager. I beg you to stay away from this apartment for your own good. LA has many many apartments. Don't waste your time coming to see this apartment. When checking the apartment, the manager put on a "I'm a very nice manager" show to make you sign for the contract. If you decide to live here, don't make us say "I told you so" if anything ever happens.”

“I don't know what building the previous poster was living in but it sure isn't the Diplomat on Rose Avenue. I've found the management to be very difficult. They kick your guests out from the pool area, allow the interiors of the suites to fall apart, charge different rates to different tenants, kick people out of the barbecue area in the evening, lock people out of the laundry room after 8 and tow guest vehicles. Rent at your own peril. NOT RECOMMENDED.”

“Having lived at apartments where the manager is never there, or actively seeks to belittle and insult his tenants, it is nice to have two managers who are available on a regular basis won't barge into your apartment without invitation. That being said, the landlords will not hesitate to take action with tenants who are disruptive to the rest of the community. <br><br>The complex is spacious, sunny and quiet, there is enough parking for one car per apartment plus street parking if you get there early enough. Repairs are done in a timely manner. Since the building is a little older expect to have a couple repairs while you're there. Overall, a good place!”

“Horrible management, I just moved in 2 weeks back, and in that 5 days I wasnt able to use the toilet.<br><br>And as promised I didnt got the assigned parking, nor storage room not the acess to fitness center.”

“I would definitely not rent again at this building. I've had numerous run ins with the manager who is intolerant and when angry(which is 90 percent of the time) harasses tenants. He has towed cars for no reason and enjoys heated arguments which is painful given his very bad breath.<br><br>I rented for over two years and would not return if you paid me.”

“Difficult management, older run down building, interiors badly in need of repair, plumbing problems, insects, parking problems, no air conditioning.”