2433 SOLAR DRIVE LLC · avg 3.8 ★★★★★ · Los Angeles
“This is a new building with many good features but it also has drawbacks. There is a very nice gym and swimming pool. There are nice entry-to-mid-level kitchens from Italy but they could have been designed a lot better. The only storage in the bedroom closets is one shelf on top of a cheap hanging rail. There are dozens of food and other deliveries made every day but only 4 makeshift parking spaces, which always seem to be occupied. There are only 4 guest parking spaces for 300 apartments. I am disturbed constantly by my upstairs neighbor who pounds loudly on the floor with each step she takes. In the day, it sounds like a gym class. She wakes me up at all hours of the night, as late as 4 am. I am also disturbed almost every day by her loud TV. I am constantly disturbed by the piercingly loud backup alarms on delivery vehicles between the ARQ and VOX buildings and car alarms which go off frequently in the VOX parking. Loud fire alarms go off regularly in the VOX building. Metro trains drive by every 12 minutes in each direction. A one-man-band entertainer sets up between the ARQ and VOX buildings every Thursday and plays between about 5 pm and 8:30 pm. The volume is much too loud for the venue and the constant noise is really disturbing. Thankfully, this nuisance stopped in November because it was too cold for these “entertainers” to perform outside. However, I have no doubt that they will be back in March. A have a really nice view, but it also looks over hundreds of air conditioners, and I do not like the noise they make. There are other noise issues which were not adequately addressed by the on-site management. The resident services manager, Mila, is rude, confrontational, and not at all helpful. The community manager will never apologize for this. I expected good service, especially considering the high rent. The piercingly loud sirens and foghorns of fire trucks, paramedics, police and other emergency vehicles hurt my ears and disturb me at least 12, and as many as 24 times every day. These are not vehicles which just pass by the apartment. The noise starts when these vehicles are a mile away, and they must slowly make their way through the traffic. There have been shoot-outs on S La Cienega Blvd. between police and suspects. The noise from automobiles, SUV’s and motorcycles with loud modified exhaust systems is a constant nuisance and wakes me up at all hours. I bought expensive noise-cancelling ear buds and also headphones, but even these cannot block out the noise. The corner of S La Cienega and Jefferson Blvds is the venue for late night street takeovers with noisy automobiles doing donuts, squealing tires and burning rubber. Management agreed to terminate my lease early and offered a little slack with rent. However, it came at a price: I would need to agree to never apply to rent in any Greystar managed community. This would not normally be a problem for me, but they own or manage more than 800,000 units, so it is hard to avoid them when renting. The second condition is that I must agree to never post anything negative about them, or I would be responsible to pay their Lawyers fees to remove the posts. Maybe this is why there are not that many negative comments. The building has 4 long (6 foot) gas fireplaces which burn 24/7. This is an enormous waste of resources and pollutes unnecessarily. It seems that the average expected employment of a concierge is about 7 days, so there is an endless stream of new people at the front desk. It is a pet friendly building, but they tell owners that they should not allow their dogs to enter the only park on the property. I have seen all of my previous neighbors move out rather than renew their lease, and this tells me something. Water and gas bills are shared. This may have been OK in 1980, not in the 21st Century . My water and gas bills are double my actual consumption. Other residents have asked if I think the cost of the 24/7 gas fires are included in our hot water heating bill. I deposit 3 small trash bags in the chute every month and my bill is $ 32 + a $ 5 "administration fee". I have a dedicated electric meter and the bill is correct.”
“The smell of sewage and trash from hallway is filtering into my apartment. Basic sanitation can’t be maintained without an functional trash systems. Please clean then trash so that it does not smell like garbage in my living room.”
— 3311 S LA CIENEGA BLVD · Los Angeles“It's been great overall, but there are some areas for improvement. In addition to what I listed above, I would say that the security that stands out front does not do much in terms of controlling the flow of traffic. There are always cars parked in front of the building with hazards on, which is very frustrating given that there are only 2 lanes. There should also either someone directing traffic, or a stop sign at the end of the driveway because there are often people pulling out and into the Whole Foods parking lot and the ARQ parking lot at the same time and there have been MANY near accidents.”
— 3311 S LA CIENEGA BLVD · Los Angeles“The onsite Office team, Concierge, and Maintenance have been great since moving here last year. The community provides an elevated experience, the location is in the middle of LA so I can get to the beach, downtown, BH, etc in 20-30 mins on most days. Looking forward to more retail/restaurants opening hopefully soon but it’s been great having Whole Foods next door.”
— 3311 S LA CIENEGA BLVD · Los Angeles“building lags on window cleaning and spider infested we were sold on unlimited parking which is a LIE and they constantly threaten to tow cars away. We were sold on having a great building to host people but we're actually only allowed 2 people which is ridiculous. Mia ruined my birthday and embarrassed me in front of my friends when I had people over and she made everyone leave and feel super uncomfortable.”
— 3311 S LA CIENEGA BLVD · Los Angeles“ARQ is a building that is geared towards the future. Walking distance to everything that you need, but everything you need is already covered in the building, from meeting rooms to remote work areas, rooftop hot tub, and a staff ready to help you 24/7.”
— 3311 S LA CIENEGA BLVD · Los Angeles“Construction build is generally better than most LA developments. For the rent though, the finishing touches could be better (i.e., dishwasher installed but not bolted in place, grout for tile in showers fall off after a few showers). Overall, building is quiet enough to work from home.”
— 3311 S LA CIENEGA BLVD · Los Angeles“It was a very easy and smooth transition . I moved from another state and they were very patient and helpful . The building and amenities are beautiful. I love all the different lounge spots and the Wi-Fi provided. I utilize the work space on a weekly basis. The pool is lovely as well.”
— 3311 S LA CIENEGA BLVD · Los Angeles“my experience with the Arq is amazing they always and top of everything , the keep the building always nice and clean. Very processional. Staff at the Concierge desk. Is very accessible to school park, public transportation and local entertainment.”
— 3311 S LA CIENEGA BLVD · Los Angeles“Did not respond to my complains , including cleaning windows , people bringing pets in rooftop , even in the pool area , etc… People are smoking weed on common area.. management should take complains seriously , do follow ups and resolve issues”
— 3311 S LA CIENEGA BLVD · Los Angeles“What a great experience living at the ARQ! Staff is amazing, and always accommodating. I read reviews when I was looking to move to the ARQ- Don't believe the negative remarks. The ARQ put the "L" in Luxury! If these units were for sale, I would buy mine. Kelli M.”
— 3311 S LA CIENEGA BLVD · Los Angeles“Concierge staff named Isaiah is extremely rude, unapproachable, and unwelcoming. Isaiah is always very impolite and passive aggressive towards my wife and I. He constantly ignores or disregards responding to anyone when spoken to and is very selective on who he decides to speak with.”
— 3311 S LA CIENEGA BLVD · Los Angeles“Lovely the people are nice the property is always clean the Maintenance is always prompt with whatever problem you may have in your apartment there’s always beautiful views throughout the building I love living here it’s peaceful beautiful and clean”
— 3311 S LA CIENEGA BLVD · Los Angeles“I have loved every moment of my experience in the ARQ building . From the friendly staff to the quality appliances within the apartments and their quick response to any questions that I may have . It has been such a wonderful experience there and I would recommend this to anyone that is looking for a great environment to live or create !”
— 3311 S LA CIENEGA BLVD · Los Angeles“I love the staff here! I love how beautiful everything is. It's a gorgeous building. I love my apartment. The limited guest parking is a fail. It is deeply disappointing that I can't share any of it with my guests and I hate that I can't freely use the gym and that I still have to wear a mask despite being vaccinated.”
— 3311 S LA CIENEGA BLVD · Los Angeles“ARQ is a great development with modern amenities, excellent customer service and close to everything in LA. Its been great for my daily commute and exploring the city on the weekend. ARQ is a great fit!”
— 3311 S LA CIENEGA BLVD · Los Angeles“ARQ is very set apart from most apartments. I feel extremely safe living here (which is probably most important to me). The second best thing is the view. I love that we get a beautiful view without being in the city and hearing all the loud sirens and helicopters nonstop. Also, its so spacious! The amount of communal areas around floor 6 and the roof are massive. I work from home, so its amazing going to the different areas for a change of scenery. I love how friendly and helpful the concierge team is. Also, the amenities (especially the coffee bar) are incredible. This place has a vibe that just communicates excellence, care, and luxury. The leasing manager, DAngelo, has been a huge part of our amazing experience here. He went above and beyond to help us out. So did the GM, Matt. Im grateful for the team here and the residents here!”
— 3311 S LA CIENEGA BLVD · Los Angeles“Been here 2 weeks and so far so good. My search experience was phenomenal. Robert was patient and understanding and not only made me feel good about the property but about the specific unit I was selecting! There is so much to enjoy here amenity wise but so far my favorite is the staff and concierge are so pleasant and they really make my day with their helpfulness and kindness. I highly recommend Arq and I find the building to be beautiful!”
— 3311 S LA CIENEGA BLVD · Los Angeles“Living at ARQ has been a wonderful experience thus far, and would definitely recommend living here to friends and family. Main concern is cleanliness of 6th floor patio areas, have noticed small glass pieces and nails/screws from construction, around bushes. Otherwise, has been great! Cant wait for the park to open and retail that will follow.”
— 3311 S LA CIENEGA BLVD · Los Angeles“Incredible building, staff is so nice, top and fine amenities. Close to everything target, Starbucks and Whole Food in front of building. Easy app to use. Everything is fine! Highly recommend!!!!!!!!!!”
— 3311 S LA CIENEGA BLVD · Los Angeles