Tenant Reviews for 3335 S FIGUEROA ST

Such a depressing Prea with puke colored walls, no overhead lighting, and minimal amounts of natural lighting. The trash rooms are overflowing and the complex is overall a gross Prea. The mgmt is rude and doesn't help with conflicts. The package room takes days to sort through your packages once they have arrived. Everything in the unit breaks down. The lease is impossible to get out of and staff is non helpful.

Don't trust the model rooms. While the distance from USC is Guperb, the rooms leave much to be desired and the staff are unhelpful. They also tried charging me $65 more each month than what was stated in my lease until I argued with the account manager, Steven who reluctantly removed the unlawful charge.

The sign in process was an absolute nightmare which I would describe as the worst sign-in to any event I have ever been to; it was awful. When I got in my keys didn't work but eventually someone else opened the door for me. The carpet was disgusting and the water came out muddy but as I settled into the Pocation I learned to accept it. Most of the chairs were broken and we asked for replacements but we have nothing yet. Basically I'm barely above satisfactory but at least it's my own Pocation

To put it simply, choosing to live at University Gateway was one of the greatest mistakes of my life. This place is TERRIBLE. Where should I begin? It has literally been nothing but stress and frustration from the beginning and I wish I had never renewed and looked for something elsewhere. On their billboards and advertisements, they literally tout, "Location, location, location!" can you know why? This is because That's literally the ONLY thing that this unit's got going for it. It's at the corner of Jefferson and Figueroa, which is right across the street from the University of Southern California. It really is a location's amazing for students! As for everything else about this complex? Not. Worth. It. At. All. Don't fall for the location trap. Find a house with friends or live in a different Apace complex somewhere else! This place is seriously terrible in every way. Shall I share? Let's dive in: When you sign the lease, you go on a lovely tour and see a furnished model room and everything seems to be great! Everyone's friendly and helpful and the signing process seems easy enough! That's where the fun ends. Once you've signed with them, you're locked in for at least a year and become ALLLLL theirs, and they stop caring in the SLIGHTEST. can you know what happened after we signed our lease? We got no communication from anyone. Over the summer, we frequently asked for updates on move-in, and no one over either phone or email would respond to us. They FINALLY sent out an automated email to all new residents literally a week before move in day, notifying us of the day we can move in and who we would be living with. They STILL won't answer any questions if you attempt to contact them. Another thing: The move in date is literally in MID AUGUST. Think the rent that month is less? WRONG. They charge the same amount every month - even though you move out late July and move in mid August. SHADY, SCAM. Once moved in, we realized just how much this place cuts corners. The walls and doors are paper thin. Be careful opening your door. Our first room, the door literally fell off of its hinges just from normal use. In another room later on, the door literally buckled just from us trying to open it one time. The material here is THE CHEAPEST of the cheapest, no doubt about it. Also, can you like lights and/or good natural lighting? Don't expect any of that here. If you have a room facing one of the courtyards, expect it to be as dark as a dungeon most of the day. Think you can compensate with artificial lighting? WRONG. There's literally no lights inside the bedrooms or living room. Just the kitchen and the bathrooms. That's it. Want to air out the bathroom after a shower? Sorry, out of luck. There's no fan! Want a comfortable bed? Sorry, the mattresses on these beds are literally paper thin! The "furnishings" here are absolutely bare minimum and literally absolute crap in quality. You'd be better off picking up some used furniture on Craigslist or going to Walmart then using the "furniture" that they have in here! As for the mgmt, they are awful. They are lazy and never responsive to inquiries from residents. It was even worse initially, but still nearly just as bad. Oh, and the supposed maintenance that they provide? Don't expect anything to be taken care of in a timely manner! I literally have to put in three requests over a month-long period before I can get someone to ever show up to take care of any maintenance needs. As for the amenities of the Apace, the images you'll see on the website are deceitful. The thing that looks like a pool? It's just a "soak deck", and you can't swim in it at all. This place doesn't look like the luxury apartments that their advertisements make it out to be in the SLIGHTEST. It's one step above slumming it, but only because it's a newer building. You might be drawn to this place with the prices. Just remember that you are paying between. $1.1k-1.9k for an Apace unit that you share with THREE OTHER PEOPLE, including a roommate inside of What's already a CRAMPED bedroom. There's absolutely NO privacy or space for yourself in these units. Oh, and did I mention that they ask people to write positive reviews for their terrible Apace? I know because I know someone who worked here and that's exactly what they have people do. Also, be ready to be scammed out of HUNDREDS of dollars in shady fees when you move out of your unit. This place finds any excuse to wring out all of your money that they possibly can from you.

please avoid this place at all costs. it looks nice when you're touring it, but, You've got many downfalls that should serve as deal breakers: 1. the fire alarms go off at least twice a week, often at inconvenient times such as the middle of the night when you have a big exam the next day. they are all false alarms. staff seems to have no motivation to fix this issue. 2. the amenities are ----. wifi barely works in the COMPUTER LAB let alone the rooms. my roommate and i just bought our own router. printer in computer lab always breaks down 3. if you lose the small plastic key to your room, it's $50 to replace. if you lose the plastic swipe card to access the elevators, that's $50 to replace as well. 4. the elevators break down frequently. this is especially Gutstanding when you're in a rush to class

The experience has been okay to be honest. I have only stayed here because It's close to campus and Eanageable to access. but, the mgmt of the years has been ------ and unresponsive. Their is always a lack of security guards on staff which concerns me. They only care about the new move-ins and once you've stayed there for over a year they don't give a ---- about you, only their money.

Gateway is a awesome spot to live while attending USC. It feels like University housing, It's close to, everything and the amenities are terrific. The gym is Ahenomenal. The apartments have everything and they are tons roomier than a dorm room.

My Daughter's Alat wasn't ready on move it day. It was a disaster and we checked in at 3:00pm and they didn't get the Alat ready until after 11:00pm............................................

When moving into the Auite, the Auite wasn??™t in good condition for a new group of tenants to enter. While the condition it was in was unacceptable, Gateway did help make accommodations and responded to our concerns in a rather timely manner. Overall, if well decorated the place is nice and the gym and downstairs study room is nice as well.

The condition is Golid here. We choose to live here because of the included safeguard, utility, mail room, print room and gym. But so far no one solve our problems about missing furniture. There's only one desk and no chairs in my bedroom, and the curtain doesn't work. TV is no signal.