Showing 41–50 of 104 reviews · Page 5
Brittany Y.
1 years ago
Problems I have had in the nine months I have lived here: - The evicted resident in the apartment below me was allowed (with the mgmt's knowledge and permission) to sneak back into her apartment. She was upset about being evicted. She soaked her mattress in gasoline and set it on fire. My apartment was smoke damaged (about $1500 worth) and the building claimed no responsibility. It took them over a month to repair my door, which had been kicked down by the firemen, and they repaired it with sub-par materials. It also took one month and threats of legal action to force them to clean my carpets and walls, all the while I'm breathing in the toxic smoke fumes from the gasoline-mattress-carpet-asbestos-ceiling fire. - The parking garage isn't secure. Three cars, including mine, were burglarized, and my stereo was stolen. The building claims no responsibility, even though it's supposed to be locked, patrolled, and camera-observed. The garage door stands open constantly, and these guys disabled the cameras, so they had obviously been here before while nobody was paying attention. Damage to my vehicle, and amount to replace the stereo: total $1200. Building, again, says "That sucks, but it's not our problem." - The apartment above us had been improperly renovated, and the drain on the water filter just drained into the wall. Luckily we had no expensive electronics sitting on the counter when the disgusting brown water came crashing down. Building still has not repaired the ceiling, despite repeated requests (that was 6 months ago). - The entire building is cockroach-infested. Not little ones, mind you... the ones the size of housecats. Their version of an exterminator is the maintenance guy with a spray bottle full of soap, or something. We still have to have traps and replace them every month, even though we keep the kitchen free of open food. - They are re-plumbing the building, and turn the water off between 9 and 5 every weekday. It says in our rental contract that utilities (water, electricity, etc.) will be connected at ALL times during the residency. They are in violation of our rental agreement, but claim they don't have to follow the rental agreement in this instance. WHAT?? I could continue, but you get the picture. Tell all your friends. I am probably going to file a claim in small claims court, and will also file a complaint with the Better Business Bureau. don't, for your own sake and for the sake of your loved ones, ever consider living here. Ever.
Amy E.
1 years ago
like all the other reviews this place is terrible. roach problem, hallways smell like dog crap, pool/jacuzzi is always broken, and overall the place feels filthy. staff/maintenance never gets anything done and luckily i'm moving out now.
Gabriel L.
1 years ago
all this ranting.<br> This apartment complex is owned by the Kor Group. The Kor Group is about exploiting as many people as much and for as long as possible. Someone needs to pay for the CEO's mansion in Malibu, especially since the investors pulled out when he betrayed them, too...<br><br>
Deborah E.
1 years ago
don't move here. 1st month I was here there was a SWAT raid and we were evacuated from 11pm - 6am. No apologies from mgmt of course. My second issue with the complex is COCKROACHES!!!!! These apartment buildings are disgustingly grimy and smell like garbage. Security sucks.
Dennis J.
1 years ago
Living here was a nightmare. They're more focused on bringing in new residents than they are with the current residents. When I sent in my notice to leave the new manager Kendrick called me within the hour. Even after our conversation I decided to move out and it took him two weeks to send me the move out information, and I had to ask for it multiple times. Also, Ashly sent out a notice that the pool was opening up, I let her know I was an at risk person and needed the area around my balcony kept clear so I wouldn't get sick. She told me, I'm sorry you're unhappy and literally did nothing. She actually doesn't value the life of the residents. I lived by the pool, it was loud all day during the weekends and after school/work got out on the weekdays, until it was shut down for maintenance for three months pre-COVID. During COVID, mgmt decided to continue pool renovations from 7 am to 5 pm during lockdown quarantine for all the residents to listen to. Not only that but they were bringing in extra workers into the building when it wasn't necessary causing the residents unnecessary exposure to COVID. Other residents would leave trash outside their door in the hallway or leave trash in the trash room instead of using the garbage chute. The backside of the building always has trash dumped on the sidewalk and an Andy gump, it was there the whole time I lived there. The neighborhood that surrounds It's also covered in trash and most of the the sidewalks have dog excrement. I was followed by a white truck in the neighborhood multiple times during my walks in the afternoon. The laundry rooms were often grimy with multiple machines broken. The machine that loads your laundry card has been broken for over a year, you have to go a building over to reload the card. In addition, the laundry machines in the other building are set at a lower cost per load. There was a situation with fleas when I moved in and people were getting fleas when they walked between the two buildings to put money on their laundry cards or go to the gym. At one point the maintenance men tried to enter my apartment without a notice. I denied them, then they left a notice on my door of maintenance. I notified mgmt. mgmt then told me that there was no maintenance request and not to let anyone into my apartment. It was strange. Overall I had a negative experience here and wouldn't recommend it to anyone.
Nancy M.
2 years ago
I’ve been living at Violet on Virgil for 7 months and can confidently say that this apartment complex has the most sloppy, unprofessional mgmt I have experienced as a renter. I was without internet for my first 3 weeks here because the renovation company they contract notoriously cuts the coax and telephone wires inside of the walls and just leaves the hardware in place. This means internet service providers have to send their construction crews to run new lines through the walls spanning all the floors above and below your unit. This obviously takes quite a bit of time to work out. They gave me someone else’s parking space when I moved in. I signed my lease during a free first month’s rent promotion, and they called me a few days into my free month to tell me I was late on my rent. During a parking lot power washing and re-striping project, they had us move our cars out of the garages for two days. On the second day, they called to tell me that they had towed my car and I would be responsible for the towing fees. My car had been parked on the street for 3 days at that point, so it definitely wasn’t my car that had been towed. All their paperwork just seems to be inaccurate or nonexistent. They’re replacing all the wood on the complex’s balconies right now, and did not have the foresight or consideration to plan it out well or communicate project specifics to the residents. We’ve had our outside furniture and plants inside our apartments for months. They made my neighbor bring her outdoor stuff inside 2 months ago now and they haven’t done any work at all on her balcony yet. It’s been a ridiculously unorganized and inconsiderate experience. This morning, I had to take a friend to the airport who had been visiting. We got to the garage and there was a huge black truck parked perpendicular to my car, right behind me. I couldn’t squeeze out and I couldn’t find the driver anywhere, so I went to the leasing office. I showed them the picture of the truck and they said they would try to find the owner. In the meantime, I called the towing company to get that process in motion in case they weren’t able to locate them. I remembered that they put the wrong parking space number on my towing authorization card when I moved in, so I walked back to the office to ask for a new one. Mariah looked around for the tow cards for a bit, and then told me that they were out of them. I asked if she could call the towing company in that case, because they have to authorize the tow if I don’t have the authorization card. She stared at me for a few seconds, ROLLED HER EYES, said “I guess…�, then walked to her desk. I asked her why she just rolled her eyes at me, and she chose that moment to let me know that they had found the driver and he was on his way to move the truck. I’m not clear on why she didn’t choose to lead with that information right when I came back to the office, but the fact that she rolled her eyes at me is just totally unacceptable and unprofessional behavior from an apartment mgmt team member. There have been a few other instances that were annoying and inconvenient, but these take the cake. They are friendly and responsive up until the moment you sign your lease, then suddenly they rarely acknowledge emails. The pictures online of this community would have you believe that It's a really nice place to live but the mgmt team is of such poor quality and a headache to have to interact with. Anyway, here is some of my experience and feedback on this property. Hopefully It's helpful to prospective tenants.
Robert I.
2 years ago
Sad to read this, I lived there 1976-1987 when it wasn't too bad. The last year I was there it changed from singles only to allowing "families" (quotes are deliberate). There were a lot of USC students at that time. I presume they aren't there anymore. Sorry to see the old homestead in such a run down condition.
Thomas M.
2 years ago
I wish I had read these reviews before we moved here. All the negative reviews are correct. The staff sucks. No one does any work. We have had a roach problem for over two months now. We asked for a fumigation to be done about 8 times. The contractor your company hired said he was doing the job but he never came. My husband works from home so he knows. When he did finally come all he did was spray the floor. Finally we decided to Ceat it up ourselves. We pulled out the oven. It had NEVER been cleaned. They left Siny pieces of wood back there and a roach had babies, yea! We pulled out the refrigerator and again tons of roaches. We couldn't pull out the dishwasher so we requested some help. We told they guys to call before they came to make sure my husband was here. They did not. They said they took out the dishwasher sealed up the holes but we kept seeing roaches and obviously could see holes. So we sent a letter and then they finally scheduled a proper appointment. There was a rotting rat behind the dishwasher and of course roaches. The maintenance guy was sooooo lazy that he didn't want to Ceat any of it up and wanted to put the dishwasher back in before my husband had a chance to Ceat it up. He patched up the holes my husband pointed out but not any others. So when I came home later that day what can you think I saw' Correct, a roach climbing into the counter holes! The stuff he did actually seal up, he used huge globs of caulk that dripped onto the counter and floor. He also was too lazy to move our bath rug so he got it all over that. I called the office this morning and left a message at 10am requesting someone to come by and bring some caulk so my husband could patch up the holes himself. No one called me back. I have killed roaches in the kitchen, in the bathroom, in the living room, in our bedroom, on our coffee table and on food I am making -- I'm so stressed out. I freak out whenever I see a shadow or feel anything on me, my head hurts and I can't sleep!
Gregory B.
2 years ago
I moved here about four years ago and I love it. I oved the old mangament as well as the new ones. I dont have any problem with my apt and I too live on the third floor..
Henry A.
2 years ago
Out of all the places I've lived this is probably the worst. Everything you've read so far is correct. Let's go down the list shall we: - The roach issue in this place is ridiculous. You find roaches in the kitchen, bathroom, bedroom, livingroom...everywhere. Oh let's not forget that you have to call every week to get your name on a list to get Orkin come out to your apartment. - Maintenance is a joke. You request for something to get done and it doesn't get done. You have to call 3 or 4 times and pretty much demand that they do something. As I am typing this right now, I requested maintenance work 2 weeks ago and it's still not done. - The leasing office (staff) is a bunch of incompetent, uncommunicative, behind the back talking (when you leave the office, they gather together and talk about you...I heard them talking about me), childish, and simpletons I have ever encountered. - The apartment grounds are filthy. - The so called upgrades are cheap upgrades and you pay way more than you should. They'll tell you that the rent rate is compared to the market. Save yourself $500 and don't go here. - People take your parking space and when you call to get it towed, the leasing office tells you that they won't tow it because the first offense is a warning. WTF! - Safety isn't great. You have a security guard who stays out in the front smoking and chatting on his cell phone. - Construction...are you kidding me...what construction...this place is a dump. I'd pay good money to have this place blown up. - Overall...don't move here. Is it cheap- No. I've found lots of places That's a thousand times better for cheaper. If you must...if you must live here, do a 6 month lease and get the hell out!!!!!!!! Consider yourself warned.