5700 W CENTINELA AVE Los Angeles, CA 90045

I MOVED 2 months ago. Yesterday they stole my E-bike from the front door of my apartment inside the Alessio complex. Don;t move. I read the reviews and thought how bad can it be? Is very bad. I regret it. now they wanna keep the deposit cause I feel unsafe and want to break the lease,. NOT A SAFE PLACE. Same ALESSIO employees discloising that some who live in the complex are the ones are stealing. Dog ---- smell is overwhelming. TO cover the smell they throw gallons of cinamon disinfectant. which makes it even worse. And is HOT the both smells come so strong my head hurts. I have to all employees I encounter where very nice and trying to help. THOUGH is $$$$ for the UNSAFE sketchy place. Alarm goes off frequently at 3am, 4am, and 5am, 3 times per night when it happens. Place is filthy, you can spot humidity oil the ceiling, funky smell. Though they have only 3 guys to clean the whole condo. Poor guys they do what they can. Not blaming them. The Bath tub is clogged since I arrived. unit is unskilled painted with the color paint they use in jail or government public building.

My sister and I moved to Alessio last year. And since then, the leasing office has closed. It has been very difficult to speak with anyone in person. The residents relations department works off-site now. And the ONLY person that answers our emails and returns our calls is Ozzie. He helped us find an extra parking space and helped us with our lease renewal. So thank you, Ozzie, for being helpful and amazing!

All positive reviews have been fabricated by management and are not authentic. I was a tenant of this property for several years. Of all the substandard conditions evident at this mass complex, which accepts California low income funding, theft is the most prevalent. This property is ravaged with thieves, both tenants and the homeless living on Centinela Ave just steps from the property. As you drive down Centinela Ave from La Cienega, take note of the many tents, trailers, and semi-abandoned vehicles parked on the south side of the road. These are the people who routinely enter the buildings and steal mail, items left in the main entries by internet services (including Amazon), etc. These people enter the premises at all hours and unobstructed by security. They will often clear out and exit the building with every package found on the floors in front of mailboxes. Theft is so prevalent that an LAPD detective group is assigned to the property. Violence is also an issue. As a resident, I was personally witness to several incidents whereby the entire property was put on "Lock-down" as police searched for perpetrators of violent crime on the property. This included an assault at the pool (in which officers arrived with weapons drawn to subdue the suspect in the rental lobby) and another incident which included LAPD helicopters. Call LAPD Pacific division to verify the above statements. They will tell you. If you value your safety (and that of your family / friends), as well as your belongings, DO NOT RENT HERE!

I think the management must have changed because I have had an amazing experience unlike the reviews a couple of years ago. I'm writing this review because I've looked at over 50 different communities and apartments and I fell in love with Alessio when I first walked in. The staff was friendly and accommodating. The grounds are beautiful and well kept. I was very impressed. I feel like I live in a tropical resort. I've been living here for a few weeks now and I have to say I'm EXTREMELY happy. Everyone that works here is on it! They really try to make sure your experience is top notch. I had a few things that needed attending to in the apartment when I first moved in and the maintenance team was on it immediately. I was VERY impressed. They really go above and beyond for you and I'm so appreciative of that since it is my first apartment experience in over 25 years. All of my friends know I love it here and I'm so grateful for the time and care they put in to making this place beautiful and keeping it up. They really care about their residents. They even have security 24/7 walking around and a guard gate. Love this place!

Help from staff is nonexistent. Me and my housemate had gone to the office SO MANY times for similar problems but would get no proper response whatsoever. Recently we've been seeing our packages getting stolen and the office said they've "noticed the situation" but they are not doing anything to solve it!!