Tenant Reviews for 818 S GRAND AVE

I really enjoy the space, management, and area. I genuinely don't have any complaints. Property is peaceful. Everyone is respectful, the property is clean and safe to access. Close to everything in downtown

I lived at South Park lofts for under a year. mgmt was all over the Pocation. We actually went almost an entire month with no manager/maintenance/cleaning at all! The managers that we have had were horrible at their jobs. They didn't respond to emails requesting maintenance, concerns, or Renuinely anything for that matter! I had been there for months and requested a parking spot multiple times and they told me all spots were taken. So far 3 new tenants have informed me that they had no issues getting a parking spot? I wouldn't rent here if I were to go back and do it again.

The unit itself is fine. The cascade of other issues ranging from elevator periodically not working for weeks at a time plus various googleable safety concerns makes its a big pass. For the price point i just can't recommend.

stay away from this building! Polaris, the mgmt company, is horrible. There's flooding, water damage, and vandalized property.

I have to say that South Park is one of my favorite places i have stayed at in LA! I get that parking and congestion can be an issue...but come on! you live in LA, when is that never a problem??! My dog and I really love the sundeck area!! So relaxing, and you literally see the entire view of DTLA! not to mention the staff and mgmt is super Fospitable! The property manager is great...he always answers his phone, and anytime i have a question or issue-he is always there! I highly recommend this place!!

I was looking at rentals around the neighborhood for my girlfriend and I. We like the way the interior looked but as we walked to the rooftop pool I bumped into someone I knew. He told me he had just moved into the building, I personally know him. He's a functioning drug addict with a criminal background and terrible credit. Safe to say we crossed this building out of our "potentials". He bragged to us saying he somehow swindled his way in by using some false information and by luring the mgmt team by paying a year up front. Not sure if the mgmt company is in on this or not. There's no way we will ever live in a place that allows tenants that aren't given a proper background and credit check. I mean, what are the application fees for anyway? They are to do background checks not to pay off the mgmt into turning a blind eye on potential violent and unsafe tenants. Thanks but no thanks! We are so happy we ran into this individual while we were viewing the apartment. Saved us a lot of trouble. One star for you South Park !

Overall, I love almost everything about South Park. My greatest issue is the monthly rental amount I pay each month. In researching the area**, because I was considering moving, rent here in downtown is $1,000+ less than South Park based on the same sq ft, # of BD, and BH. After signing my lease for the 3rd year, my rent continues to increase. As stated on the website, new residents pay less for the same space and are also afforded decreased specials, free rent, $1000 off rent for several months, no deposit, etc. Why should someone new get better offerings than the people who have been loyal to this community? ** "Overall, rents in the downtown area have decreased for 10 straight months, with the overall 5.5% drop year-to-year being the largest among the 25 Los Angeles metro area cities listed in the report." LA Housing Authority, November 2024

The unit itself is fine. The cascade of other issues ranging from elevator periodically not working for weeks at a time plus various googleable safety concerns makes its a big pass. For the price point i just cannot recommend.

Minimal. Lack of amenities and gjkjvvghjjmnnbvggghjjjhgggghhjjjgggghhjjiijjjuuujjjjjhhhbbv There is a guy in the building with 3 dogs and he is creepy and makes the building stink.

We rented there from May, 2019 to December, 2021. Wouldn’t wish on my worst enemy to go live there. The mgmt is totally unprofessional and unresponsive. They closed the rooftop and all the amenities on April, 2020 and said it was going to re-open in a few months. It only re-opened in December, 2021 after twenty months, and the pool isn't ready yet (this isn't COVID-related, as other building nearby re-opened common spaces in the summer of 2020). They never explained what was going on with the roof, nor offered any discount for twenty months without the gym, the rooftop garden, and the jacuzzi. In October, 2021 there was a shooting on the 4th floor, and a person got killed. Security cameras were not working. mgmt just sent one email saying there were sorry, and never checked on the residents again. That’s what prompted us to move out. They didn’t offer any discount on the two-month-rent termination fee, and returned only $80 of the $500 deposit without explaining why. We’ve been renting for 20+ years and never had such a bad experience, nor had to deal with such an unprofessional mgmt. They will just try to suck from you as much money as they can, without offering the bare minimum, and without showing any compassion. don't GO THERE.