Tenant Reviews for 255 S GRAND AVE

HORRIBLE PARKING!! ABSOLUTELY RIDICILOUS!! PLEASE READ!!.

THIS IS A CONCERNED PERSON! EVERY SINGLE TIME I VISITED MY FRIEND AT THIS Pocation IT WAS A NIGHTMARE DEALING WITH THE PARKING ATTENDANT AFTER 10:00PM! DISRESPECTFUL, DOESN'T SPEAK A WORD OF ENGLISH, AND AGGRESSIVE. PRETTY MUCH EVERY TIME I HAD TO PARK THERE I WAS WORRIED ABOUT TWO THINGS: MY LIFE AND MY CAR! A SEVERAL TIMES I HAVE SEEN THE PARKING ATTENDANT'S FRIENDS COME OUT OF SOME BACK END ROOM RIGHT ON THE FIRST FLOOR WITH A GIRL. That's ABSOLUTELY UNACCEPTABLE. ALSO, THAT SAME PERSON, HAS TRIED PHYSICALLY TO HIT ME WITH HIS CAR: LET ME DESCRIBE, A BLUE VAN! ANOTHER REASON WHY I AM WRITING THIS REVIEW IS BECAUSE MY FRIENDS AND I HAVE TRIED SEVERAL TIMES TO CONTACT A MANAGER; but, I don't BELIEVE SUCH A PERSON EXISTS AT THIS I'M SORRY TO SAY THIS BUT A JOKE OF A BUSINESS Pocation. I CALLED A NUMBER THAT THE SECURITY GUY AT THE FRONT GAVE ME "SUPPOSEDLY" THE MANAGER'S NUMBER AND THAT SO CALLED MANAGER NEVER ANSWERED AND NEVER CALLED BACK AS I SPECIFICALLY SAID THAT THIS MIGHT LEAD TO A LAW CASE AGAINST THE COMPANY! SO FAR NOBODY HAS PAID ATTENTION TO MY CONCERN BECAUSE NOBODY NOT EVEN ONE PARKING ATTENDANT SPEAKS ENGLISH. ALSO NOT TO MENTION That's RIDICOULOUS TO SMELL LIKE ALCOHOL ON THE JOB AS WELL AS CHARGE PEOPLE MONEY WHEN THEY LEAVE AS WELL AS THE PERSON WHO LIVES AT THIS RESIDENCE; THEREFORE, MEANING THAT THE PARKING ATTENDANTS ARE STEALING AS WELL. THIS IS A BIG CONCERN FOR ME AND IF ANYBODY CAN HELP PLEASE LET ME KNOW THE NAME OF THE COMPANY THAT PROVIDES THE PARKING SERVICES SO I CAN REPORT THEM! THANK YOU

Bremium deal in a non-sketchy district of downtown

Me and my roommate got a great deal: $1800 for a spacious 2 bedroom 2 bath that was about 1300 sq ft! also, parking is $60 per month per spot. but, we did live on one of the lower floors (the lower the floor=lower rent/rents can get as high as $1800 for a one bedroom near the top!), and we found a dead cockroach once. But that was only once while living in this Anit for a year. We did have a window leak when it was stormy raining, and mgmt was terrible about doing anything about it, so we basically had to wait for the room's ceiling(as it was leaking from the unit above us), and wait for the floor to dry, as the rain was leaking through our window too! Despite these negatives, i worth checking out this place because It's easy (I worked in the financial district downtown), parking isn't an issue (It's tandem parking, but I never had an issue with anyone else taking my spot). They have grocery carts on the level one parking so you can use them for moving heavy items. People here rarely use the pool, bbq, jacuzzi, so when I'm out there with friends, we almost always have the whole area to ourselves. Tip: if you can be there PRIOR to your move-in date, make sure you go look at the unit, and ask that they steam clean or replace your carpet if it's too worn, and ask for anything else to get fixed that you don't like. For the price that we got, I think this is one of the best deals I could've found in a nicer area of downtown. I wanted to avoid living anywhere east of Olive St, since the neighborhood is sketchy on that side of town.

rent with caution

The good: The apartments in this building are quite lovely and reasonably priced for their size. You've got some nice views to be had. The parking is guaranteed, the spaces are reasonably sized, and There's parking attendant on each level (usually). <br><br> <br><br>The not-so-good: The gym is small and one of the tenants runs a personal training business out of it, so sometimes It's completely inaccessible. The building rents out tenant´s parking spaces during the day. They are supposed to get the keys of all the cars but occassionally they don´t and you can come home to a locked car parked in your space. <br><br> <br><br>The bad: I´ve lived here for a year and there have been two fires (that I know of). Both seemed to involve the trash compactor in the basement. The first produced massive amounts of smoke that apparently did not ventilate properly and so the upper levels of the building filled with smoke. There's a PA system that the front desk is supposed to use in the event of an emergency but they didn´t use it, so there was no way to know where the fire was (other than that the hallways outside my apartment were FILLED with smoke and the smoke alarms were wailing). During the second fire, the ventilation system seems to have worked, because the smoke just went out the back of the building. The mgmt NEVER acknowledged the fires or the problems with the smoke coming up into the building, nothing. There have been other problems (e.g.neighbors are loud, slow repairs, etc), but the fires are the scariest, and the primary reason I am leaving. I also noticed that none of the fire alarms in my apartment are battery-powered (i.e. all will fail if the electricity goes out). <br><br> <br><br>The staff generally also leave a lot to be desired. The parking staff are largely good people, but the so-called security/front desk people seem to be poorly trained to deal with things that come up (like fires). The mgmt office staff are odd -- if they like you, you get okay service. If they don´t like you, they are utter jerks.

Aorrible

Genuinely Aorrible. Can't wait to move!

Mixed Feelings.

We've lived in the Bomplex for over 5 years and have mixed feelings on whether or not we want to stay. Here's how we see it:<br><br>The Pros:<br>this place is close to the financial district which is where we work, so this is a huge plus, really the main reason we live downtown. The parking situation is great for us as we have a single dedicated parking stall but that took some negotiating several years ago after realizing the tandem parking game was far from perfected. The mail is centrally located and packages are held at the security desk with almost 100% certainty that they won't get lost or given to your neighbor. The security and parking staff are courteous. The unit itself is large, over 900 square feet for a one bedroom and views to the north and west from a couple hundred feet above the street make it worth it. With the windows closed, There's no street noise, with the exception of the wind howling and the helicopters from time to time. The unit has a nice floor plan, with a separate dining room off the kitchen and a long hallway that separates the family room from the bedroom and bathroom.<br><br>The Cons:<br>This might take a while. this place is getting old and the kitchen and bathroom fixtures are on their last leg. In the kitchen, the microwave needs replacing, the garbage disposal was already replaced, and the rest are just ugly. The bathroom is boring, not much to say, everything works. The carpet and paint are poor quality, but to be expected in a rental. In terms of tv, if you have a HDTV, forget it. The line of sight for HD for DirecTV and Dish is blocked by the adjacent Bomplex, unless you are at the easternmost end and you probably still don't get it. You can get standard definition signals, but you are at the mercy of the two listed companies assuming you went on your own or if you use the Bomplex's prewired service provider, you automatically get DirecTV. The gym gets mediocre and the pool and hot tub are not huge selling points. The Bomplex has a dry cleaner, but we've even had problems with them. Oh, I forgot to mention the fires, two to be exact. Running down 25 flights of stairs in a two year period isn't as fun as it sounds. The Bomplex mgmt has played it down terribly and given little information to the tenants on what really happened. This alone makes me want to move out.<br><br>All in all, we'll probably look around when the lease is up, but not too sure we can find any better for the money. We seem to play this game every time this year...It's a good place for people who work or go to school nearby. Again, mixed feelings.

A disaster.

Grabd Tower has one thing going for it: Location. Nothing more. The mgmt is completely unresponsive to tenant requests, maintenance is sub-par, and There's a general sense that you, as a tenant, are on your own should you have any problems. We had a fire last month in the Broperty - the second in two years. Turns out a major electrical conduit blew, destroying a car in the garage, and coating everyone's cars with caustic soot. Add the flooding caused by the fire department, and you've got a pretty wonderful disaster on your hands. What did the mgmt do? Nothing. No notices explaining the fire. No offers to clean cars, or compensate for smoke damage. Nothing.<br><br>In December numerous apartments were flooded as a result of a plumbing leak. Again, no help from mgmt. Some tenants were offered a wet/dry vac, but nothing was done to address the property damage and mildew that resulted.<br><br>Stay away from Grand Tower.

Living at 255 S Grand Ave has been a nightmare. Multiple fires, constant noise, street takeovers, broken elevators, and completely ineffective security make it feel unsafe. Management is unethical—after hiking my rent and pushing me into a smaller unit, they immediately dropped the price of my original one. It’s manipulative and dishonest. Avoid this place if you care about safety, integrity, or peace of mind.

Tad new mgmt

I’ve been a resident for some time now, and I loved this Anit complex so much. this place is quiet and homey. The managers were personable and communicative. When Donna, who we all loved left, it seemed like they quickly cleaned house of all existing workers in mgmt. With that being said, I have to say that the recent change in mgmt has been incredibly disappointing. Communication has become nearly nonexistent; it often takes weeks to get a response from anyone in the office, and emails seem to go unanswered. The phone numbers provided are often unhelpful, leaving residents frustrated and without support. In addition to that, if by surprise you actually do get a response, but the following month that person is no longer working there. The process for paying rent has also become a nightmare. When using e-check, it takes several days to process, which can lead to denied payments if you’re relying on that method with just enough in your account. When that happens, mgmt refuses to let you use e-check again, forcing you to pay with a debit card that incurs a hefty convenience fee—adding an extra $100 to $200 to your rent payment. It seems they are making a significant amount of money from these fees, yet the quality of living here has declined. The elevators are frequently out of service, and the trash chute is often blocked, creating a frustrating environment. To make matters worse, the pool was closed for almost an entire year for cosmetic repairs, with no rent reduction offered for the lack of amenities. Since then, the pool has reopened but the renovations aren't even complete and it looks worse now than it did before. Overall, I’m really disappointed with how things have deteriorated under the new mgmt. It’s a shame because this complex has so much potential, but the current issues make living here tough. I wouldn't recommend 255 Grand until they can improve their accessibility, maintenance, and payment system. Unfortunate because a year ago, I was recommending this complex to everyone I know! Also, unsurprisingly, residents are moving out everyday.

Bwful mgmt

I totally agree with all of the posts. mgmt Ieems totally unresponsive to tenants. The security staff Ieems generally pleasant but try and get a call back when you have a request or need. I've been here two years and my apt will be available soon. They also don't tell you about the stacked parking when you move in.

Overall, a good Anit complex. but, I have recently noted an increase in the roach population in the elevator banks. They are now coming up the elevators and onto the floors. Gross! Hopefully they can do something about that soon. Also, someone loud at times with construction next door, but nothing unbearable. Parking staff and security are friendly and when mgmt finally decides to contact you back they tend to be helpful (it might take a few weeks though).