All 16 tenant reviews.

“Pros: Great doormen and staff who truly look after the residents Cons: The elevators may be out from time to time”

“Pros: 230 W 55th has the most welcoming doormen in the city. We loved living here and felt taken care of Cons: Had some bug issues. Nothing major but it was bothersome in the kitchen”

“Unit 12A Pros: The location is convenient. Midtown may be touristy but you get everywhere really quickly. Most staff are nice and really helpful. The building is dated but upkeep is good for the most part. Super responded quickly to issues being reported. Large laundry room with plenty of machines. Cons: Incredibly complicated management, e.g. finding moving in and out dates was really difficult, and there was a lot of back and forth on furniture deliveries. Building does not allow food deliveries to the apartment (drop off in the lobby only). In two years, three of my packages went missing and nothing could be done. There are roaches. No matter how often the exterminator treats, they come back. Heat is not controlled in each unit and temperatures reached about 85 degrees in the apartment throughout winter. Laundry is expensive ($3.50 and up per cycle). The “gym” has old and very basic equipment, some of which has been out of order since 2022. Some of the staff make borderline creepy comments (“I miss seeing you in the gym”). Advice to landlord: Invest in maintaining the communal spaces, sensitivity training for staff, and let the food deliveries come upstairs. You are not a luxury building by nyc standards so stop charging like one.”

“Pros: Only liked the location (near central park) Cons: Everything else. Terrible management. Hostile doormen. The super is obnoxious, rude, and not helpful whatsoever. You think you can live here and not come in contact with the super/early doorman (Omar), trust me you cant. They make your time here terrible. Advice to landlord: Hire new staff”

“Pros: Good location, decent size rooms, friendly staff Cons: Some repairs in apartment done as a quick fix, but never permanently fixed. Huge rent increase.”

“Pros: Super convenient location, overall good management, and gym is finally open Cons: Have a smoking neighbor on my floor and the hallway always has a cigarette smell, strict move in requirements, outdoor area hasn’t been open for a year, construction noise sometimes gets unbearable, be aware of the traffic and neighborhood noise because of its location”

“Unit 3D Pros: Dog friendly. Big closets. 3 elevators. On site gym. Spacious bedrooms. Good central location with multiple train stations. Great area with grocery stores. Most of the doormen were nice. Laundry room. Cons: Construction. Street noise. Small gym.”

“Pros: The Super (Vasel) and entire building staff are wonderful - responsive, kind, keep the building clean and organized. For the couple of maintenance issues I have had in my apartment, I have never waited more than 24 hours to have them fixed, and most of the time well before that. Also love that laundry is on the first floor as opposed to a basement. THERE ARE SO MANY CLOSETS IN EVERY UNIT. I can't believe I have storage like this in Manhattan. I have two deep nearly walk in closets, a shelved closet, and kitchen pantry closet, a sink vanity, and 3-door medicine cabinet. I've looked at the other floor plans and 3D models in case I ever want to go into a 1-bedroom, and the storage is consistent across different units. Cons: Not much - mainly that the gym has been closed "due to Covid" for almost the full year I've been year; at the time they said they were just waiting for the city to lift restrictions, then even when the city lifted restrictions it didn't open. It's been used as a large package room (they have a sep package room but it's small), so I think they were hesitant to give that system up. But the gym is finally re opening soon! They're taking a small corner of the gym and building a small package room (in addition to the original room) and shifting the equipment over, and it's set to open soon. Other than that, laundry is pretty $$, but I think that's par for the course in NYC. Advice to landlord: Make sure Vasel stays - he's the best. All the doormen and porters are also great - Manny in particular! Other than that, the kitchens in particular are a bit outdated - totally functional, just a bit dated. So given the rents right now, maybe start considering some updates. Otherwise - love it here.”

“Pros: Clean, well managed building. Surprisingly low level of noise despite the location and good light even with higher buildings surrounding the area (the sun reflects on the glass of other buildings), but I was living on the top floor so this might be different for lower floors. Extremely helpful doormen. Cons: Unaccessible amenities (gym / roof deck). Several units used as corporate housing with high turnover. Old appliances.”

“Pros: -Spacious apartment, very large living room -Strong water pressure -Large windows -Great subway proximity -5 min from Whole Foods -Decent food nearby, lots of fast food Cons: -Management is annoying with move in/move out rules… has to be scheduled in advance in very limited specified time windows. You also need a certificate of insurance to move. It’s near impossible to bring in new furniture. You literally can’t even bring in a small coffee table that you’re holding by hand past 5pm?? -Shower drain is always getting clogged, maintenance hasn’t been able to fix -Very very loud construction on the building for going on 6 months now.. very disruptive while WFH and for sleeping. I’ve been reprimanded by managers for the annoying noise in the background of zoom meetings and it’s hard to focus with unending drilling noises that sound like they’re 2 feet from your ear, even though it might be anywhere on the building. -Gym has been closed for 2 years now. It’s being used as a package room. I’ve heard they might be reopening it now, but I can almost guarantee it’s just for show since they tend to list units over the summer, and then they’re going to go right back to using it as a package room. -The staff was threatening to go on strike, which was concerning on the doorman front -Rooftop is almost never open… not sure how this can be considered a luxury building when there’s basically no rooftop, gym, or common use rooms -Kitchen is pretty cramped.. very small relative to size of the apartment with little storage and nonexistent counter space. Don’t live here if you love cooking. -Smoke alarm always goes off even with the tiniest amount of steam/smoke -There were cockroaches in the AC unit in the beginning. What a nice welcoming gift. -This is just my experience, but most of my white friends were able to just walk right in without being stopped by the doorman, which kind of defeats the purpose of the doorman -Homeless people like loitering on the street corner and in the little park space right by the building (the little park is, big surprise, closed at the moment though…) -The apartment is so so hot over the winter— we literally kept the windows open all winter to make it bearable. Heat is central so can’t be controlled -Rent went up 35% after 1 year to 7.3k for a 3BR. At that price there are many many better options with the actual amenities of a luxury building.”

“Pros: Price per sf, this building is perhaps one of the best around midtown west. Also the management is great and understanding. Cons: Didn't really have any”

“Pros: Very good location. Cons: Roof is often closed. Gym is always closed. Management is very disconnected, and displays a complete lack of care for residents or loyalty. Advice to landlord: Show your residents that you care?”