All 94 tenant reviews.

“Avalon Midtown West should not be on anyone's list when seeking housing in New York City. The building is disingenuous in marketing damaged units to gullible apartment seekers as luxury housing. Cheap materials and poor construction abound in smaller than average thinly walled units. Noise is the norm. You can hear everything in the hall, between units and across the hall, even avec earbuds. Televisions, barking dogs, kids screaming, fights, phone calls, you name it. Metal doors without dampers provide apartment access. Every time tenants enter or exit, doors slam making a startling noise akin to a car backfiring. If you live adjacent to the garbage chute and room, which also houses the service elevator and recycling bin, be prepared for sonic booms as trash is tossed, especially glass bottles hitting the chute's tin lining. When maintenance empties recyclables, you will be bombarded with an intrusive melody of glass and metal smashing glass and metal in the building's collection containers. You should also get use to the constant sound of the clanging clank of the service elevator itself. If you are in proximity to the elevator bank, a piercing ding, ding, ding a thousand times a day will haunt you, if and when elevators work. Look down when boarding, for lifts don't always align with the floor. Live by the patio? Expect carcinogenic barbecue smoke from Avalon's three patio grills to billow blue choking fumes inside your unit. The community patio also emits constant noise from cell phone conversations, kids screaming, radios blasting and parties with drunk pot smoking teens that last long into the night. An errant ball will be tossed into your unit from patio sporting events, for there are no screens on windows. In the summer, uninvited bugs and birds will become your roommates. Most apartments feature twenty-three year old "classic" appliances. Faucets leak, stoves blow gas sideways out of burners on cold mornings, while temperamental dishwashers overflow. But none of these things prepared me for what was next. My unit contained a large closet, 12 X 3, X 8, accessible from the hall containing twenty four radiation emitting smart meters. Radiation closets are located every third floor and are incorporated into units. This explains why Avalon refused to provide a floor plan before I moved in, or allow me to view the unit in advance. My unit also suffers from structural damage due to the building's settling. Cold air gushes inside engendering frigid drafts, condensation and colorful mold. When I informed Avalon that conditions are unacceptable and requested another unit, management gaslighted me. They hired a third party "evaluator" who falsely claimed there was no mold, even though I provided two independent reports, one from a licensed contractor, to the contrary. Moreover, the bathroom does not have a vent and there is a large window in the shower which leaks cold air due to the structural damage. As a result, the entire ceiling is a rain curtain, perpetually dripping on everything including the tiny cheap vanity, toilet and floor. Cleaning is futile, a useless attempt to address the symptom instead of the structural disease. The bathroom tiles are in constant need or re-grouting and the mold stench is unbearable. Regarding utilities, heat is not provided as an essential service. Instead, you get a Motel-Six style inefficient blower, which runs on electricity. Expect your utility bill to be $100 plus as you literally toss money out the window to try to keep up with the cold air rushing in. As for water, there is no individual meter for your unit. Instead, Avalon charges a fee based on aggregate usage of many apartments. If you are away for a month, you still have to pay water for your neighbor. This scheme is patently unethical, especially considering Avalon is charging three to four thousand dollars a month for their perverted notion of "luxury living". I filed a complaint with the City of New York and my allegations were verified in August, 2022, after an exhaustive investigation by the Law Enforcement Bureau (LEB) . Even after Avalon was served with two counts of Probable Cause by LEB, they refused to remedy. Moreover, they failed to comply during the investigation and defaulted on a LEB deadline. When I inquired with management about the status of my request to be placed in a habitable unit, I was informed the manager refuses to discuss this matter with me. Indeed, Avalon dismisses my emails, calls and certified letters regarding these and other valid concerns. So, if you enjoy being harassed, lied to, and bilked, along with unbearable noise, dated appliances, structural damage, exposure to mold, drafts, carcinogens and radiation, then congratulations. Welcome to Avalon Midtown West! If not, run as fast as you can from this horrid excuse of a "luxury" rental operated by lying reprobates who relish in violating laws and making the lives of tenants miserable. Negative stars.”

“Things constantly break down in this building because appliances in the units are 10-20 years old. However, you have to fight with the building management to get anything replaced. After months of "inspections" by the maintenance staff who agree with you in person and then close out the online request without doing anything, a building super or the building manager will come to make sure you are correctly using the appliance. This has happened Here are a few examples: our blinds broke, and rather than replacing them, they insisted on showing us how to pull the cord "correctly." Our A/C broke, and they came to show us how to press the on/off button, claiming we weren't using it right... Our dishwasher broke, and they came to show us how to properly rinse and load dishes instead of replacing the faulty machine. We have had had to persist and escalate problems to higher levels to get anything done, as the modis operandi of this building is to ignore problems, hoping the tenant gives up or moves out. Sadly, these three examples are only that - examples. So many things are wrong with this building and with the management thereof. I strongly urge those looking to look elsewhere.”

“This building is a wolf in sheep's clothing. See the reality of the apartments here by the photos I've attached depicting the actual apartment as of 7/10/23. I've lived here for 8 years and despite my dozens of requests to fix the conditions, they persist. I've endured bug infestations, rotting wooden floors, pests, leaking refrigerator, broken microwave, mold, broken tiles, holes in the walls, my poor dog now has a seizure disorder due to all the pesticides that have been sprayed and the infestations will never stop until they will actually fix the floor- which they won't do since I'm classified under the affordable housing unit. I've lived with broken windows which were finally recently fixed while I was away and the maintenance worker left them wide open so that when I returned there was an additional bug infestation in my bedroom. Today the maintenance manager fixed three broken tiles and left my refrigerator in the middle of the kitchen so that I could no longer cook or access my fridge. When I showed him a video of the bug infestation behind the fridge he just shrugged and said "well I fixed the broken tiles". When I told him about the rampant infestation throughout the apartment due to the rotting wooden floors with holes and slits he said "well avalon doesn't make these floors anymore so it's hard to fix". I wish this wasn't reality but in fact it is and truly hazardous conditions to suffer and shameful of management. I won't even get into having my clothing stolen from the dryers or waiting for elevators usually 10-15 minutes. The latter would be tolerable if only I had a habitable apartment. Please save your money and health, steer clear from this building. The attached are some pictures of my current living conditions in my apartment at the Avalon Midtown west”

“Just gross. Building is nasty, elevators always busted or stink to high heaven from the trash which the super removes from each floor via the tenant elevators, wallpaper is falling off on 6th floor, moldy smell throughout building, gym stinks, washer machines never work or drain water properly, the super reny is lazy and never wants to fix anything, and there are reports from multiple tenants and on internet reviews of BED BUGS (they put a rider in the lease stating that to be factual). Me and my boyfriend hate this place and wanted to break our lease the week we moved in… cannot wait till May 2022 when we can leave.”

“You can do far better than the Avalon(bay) Midtown West. You can find, like we haver recently, laundry in the apartment and working elevators. You can find heating/AC units that are quiet not clunky. And washers that actually wash. If you’re considering signing a lease, read on, so you’re informed. Recently, all 5 elevators to nearly all 41 floors were dangerously out of service. Now, after a week of that, to go to e.g., the lobby, you have to go up a floor in order to go down and hope you make it to the lobby without getting stuck. As it is, you’ll probably wait in line (sometimes 10-15 people deep) to get on an elevator because there’s no telling what condition they’ll be in. And the real issue is that the elevator problems have been ongoing since we moved in several years ago. Hope you don’t mind taking the stairs, if physically you can. Has the manager (Ms. Adams - a sad excuse for a manager and Avalonbay done anything more than talk out of both sides of their mouths and seriously address these and the following issues? No. Their answer is to put a band-aid on these conditions. And the day will come when they will truly wish they had addressed the problems when there is an emergency. And more residents pack their bags and hit the road. Moving on… The building’s washers, as others have noted, are the worst. The HE machines look deluxe but your towels, kids and running clothes smell anything but fresh and clean. This is our first (and last) apartment we’ll live in that doesn’t have a washer/dryer in the apartment. Most newer buildings have them so if clean clothes are important to you, don’t sign on the dotted line here. Or expect to send them out. And management has done absolutely nothing substantial (like everything else) to address this issue except to say, we’ll call the vendor. That does nothing. We’d really like to rub their noses in how bad the clothes come out. Like us, several of our neighbors have opted to send their laundry out to be serviced. Another needless expense. In addition, The once spacious laundry room has been turned into cubicles post the buildings “exciting renovations” that took forever. They tore up the whole building. When the dust finally settled, the former roomy laundry area that once housed 50-plus washing machines now has 23 for a 41 story building, you do the math. And many times, several of the machines are out of order. What did Avalon do with the real estate that once was the laundry room? They allocated it to their sprawling new management office, naturally. Like everything else about Avaolonbay Midtown West, these things hopefully will make you, the potential tenant think that you have arrived on the shores of luxury when you most certainly have not. This is another example of Avalon’s showy style while they overlook the important essentials. The once palatial lobby is now a dark gray cave. Similarly, televisions, BBQ stations and speakers were installed on this narrow band of land they call the terrace. We’ve heard the stories and complaints about the groups of people, noise, music issues and partying regardless of residents whose apartments face the terrace. Avalonbay Midtown West, the owners and the management who they hire to supposedly run the building are pathetic. Recently they sent out an email to try and lure residents to tell your friends about moving into the building or move to their new upstate Avalon location for a $1,000 prize. If Avalon runs the upstate building like this location, run far away because any owner and/or management who overlooks what essentially are the necessities the way Avalon has doesn’t deserve you as an expensive paying tenant. And from the number of people who have or are moving out, that is exactly what current residents ought to do. Potential new residents you have been forewarned.”

“Worst building ever. Renie the super is lazy and never does anything to fix the issues with the building that is in massive need of a complete renovation. Place Looks like it hasn’t been updated in 22 years because it in Fact has not. Don’t waste your money, building is a complete dump.”

“I really enjoyed living here and highly recommend the neighbourhood as well as the staff. I moved in in 2016 when the building had finished its first refurbishing phase - I had a wonderful one bedroom with high quality appliances. Nonetheless, back then it wasn't mentioned to me that the rooftop would take another 8months to be finalised, that the entrance hall would be under construction for another 6months and that the windows clearly hadn't been changed since a very long time. I basically had the feeling that the window was constantly open even though there were closed. I inquired about it but I was told that this is standard and that all windows of the building are like that - which is true but it clearly was an issue. This was the reason I moved out after one year.”

“The location is very crappy and not quite Tribeca. The building is very old and very deteriorated with little to no ongoing maintenance. Be warned that the building staff is extremely disrespectful and not accommodating to tenant requests at all. Had I known this before moving in, I would've never chosen this building.”

“Horrible location mainly due to noise on Broadway Fire station close by and cops ambulances love to play their little sirens as they drive down Broadway anytime of day or night traffic or not Additionally construction going on for another year on worth and i would bet my life it goes longer Now they are redoing grounds in building across the way Building is run poorly At least half of the doorman are rude and unfriendly Wallpaper falling off needs painting elevators issues etc Will be moving out ASAP isn't truly tribeca, its city hall and you get the riff raff you could expect in the streets etc Very demanding lease requirements for the crappy place Be warned!! I wish i was!! Lower rent and fees than others in area You get what you pay for!”

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“Avalon Midtown West is a kind of façade - made to look nice, but at closer inspection it's not. Unnecessary major construction (almost 2 years worth) was hell and turned a once beautiful lobby into a cold, dark ugly, uninviting place that you can't wait to pass through (blindfolded). But not only that… The once spacious LAUNDRY ROOM is now the size of a closet. Put 4 people in there and you'll be rubbing more than your elbows. It's also really hard on your back cuz' the (front load washers) are so low to the ground and the (dryers) are on top of them. Not only that there used to be counters. But managements new leasing office has taken up the space that was once dedicated to the laundry room. That tells you something. PLUS their new WASHERS do not really wash your laundry because they use almost no water or detergent. And it costs $3 unless you select Light wash which we don't recommend because that does even less! Residents have resorted to posting complaints in the elevators because if you complain to management they make you feel like you're the problem. That's their way of ignoring the issue so they don't have to do anything. We've heard that some residents have resorted to taking their laundry to the neighborhood laundromat. That tells you something. The ELEVATORS are nuts. Expect to wait in line as their new computerized system holds the 5 elevators on the higher floors. Don't be in a hurry during the AM/PM rush hours. It's really embarrassing how long you can wait. My husband badly bruised his shin twice cuz' the elevator didn't align with the floor. What a disaster. If it happens again we are suing. For months the front of the building and lobby played ROCK MUSIC. They have since shut off the outside "concert" and replaced the inside lobby music with jazz (mostly). What were they thinking? The problem is mgt. doesn't think. Anyone with a brain knows one persons music is another persons noise. Even the subway doesn't allow the playing of music. But that is what you'll get at Avalon Midtown West. Similarly… Dozens of SPEAKERS and 3 FLAT SCREEN TV's now line the back terrace area for all to hear day and night. And trust us, we've been in a friend of a friends apartment that overlooks the terrace. The summer months are hell. The terrace also fills up with dozens of college aged kids as if it were an all day all night bar. The noise is ridiculous. This is how you treat residents? And their homes? If residents want to sit outside and watch whatever nonsense is on television wear headphones. Or better yet, CROWD into their own apartments and blast their own TV's (or music) and DRINK and YELL at one another until dawn for all anyone cares. Just leave everyone else out of it. The terrace is suppose to close at 10pm. That's a joke too. Mgt. has an OBLIGATION to provide residents with shelter and do everything they can to protect the sanctity of residents homes. Either that or they are breaking your Lease. But do they care about us? Nope. All these things are a reflection of Avalon Management. And the latest? We hear the bldg. has been sued several times. Why are we not surprised? We hope they sell the bldg. and get real adults who know what they're doing to run the place. When my husbands work contract is up we're out of here. And don't get us started on the sky high rent. And the hidden fees when you move-in or out. Total nonsense. But that's what you get from a bunch of amateurs.”

“I have lived here for 4 years and I think it's the best deal in Bryant Park area. Staff is very helpful and friendly (especially Tom). Residents are - for the most part - respectful of one another and amenities are great for the price. There's a very capable gym for a nominal fee and 360 degree rooftop access is free for all residents.”

“Pros: -- Great location, can walk everywhere -- The Super (Petrit) and most of the door staff are great and friendly -- The finish of my apartment is decent as are the appliances, nice large windows. Cons: -- Building management (Greystar) are terrible. Very aggressive, unresponsive and often mislead residents. For example, closed roof terrace all summer 2019 for repairs. Said scaffolding would be up for 6 months, has been up for 18 months and counting... -- Units facing the road are very noisy from the road and fire station on the next block. Windows do not effectively block sound -- Security is lacking, usually anyone can wander in from the street without being challenged, especially at night. -- There are a lot of dogs in the building so if you have a noisy one next door life isn't great -- Generally seems a little overpriced for what you get in terms of amenities and size of apartments.”

“Ive had a great experience at this community so far. The staff is kind and helpful and the upkeep and condition of the building is great. I love the finishes of the apartments and the area is also amazing.”

“I was looking for an apartment near my office and walked cold into the Atlas. I met Olivia at the leasing office and she took time to show me around the building and describe the amenities (gym, great roof and even breakfast every morning). I then disappeared for a month, looking for other options. When I came back, Olivia was just as charming and showed me few more apartments. I had a hard date to leave my current place, and the apartment I really liked was in renovation. Olivia pulled strings so that the workers complete the renovation on time. In the days that followed, I came with a tap measure half a dozen times (before I signed a contract) and Olivia took me to the apartment patiently and with a smile. Now that I signed a lease and am ready to move in next week, I hope that the rest of the stuff in the Atlas is just as helpful and charming as Olivia.”

“Living here is a good experience in NYC. Its located in the middle of everything hence, its convenient to travel from place to place. Also, all the staff are pretty good. They remembered you and give a notice to you when you have packgages arrival.”

“I can't recommend this building enough. The apartments are newly renovated and the staff do not come any better. The community roof deck is also a special perk. The building is in the heart of chelsea and so much is 10-15 min walk away. You can't do better.”

“SO MANY MICE IN THE APARTMENT. It has been driving me crazy for 4 months and they can't figure it out. Stay away from this place at all costs. The apartment itself seems nice and it's in a great spot but none of that was going to fix the issue of the rodents. It's disgusting.”

“Can not express how much I enjoy living at Avalon Midtown West! Building it's truly high end and the location is perfect! I couldn't be any happier with my place and leasing process experience. The Management and Leasing Office crew are pleasure to work with and make you feel so welcomed. I love my new home! Entire building staff is very professional and so friendly. Best, Filip Risteski”

“Good apartments in convenient location but currently overpriced. Management company is impossible to get a hold of with multiple issues unaddressed for over a year (building facade, elevators, etc.) Some of the doormen are grossly unprofessional.”

“Great location. Management disappointing, particularly in fixing or communicating regarding key issues that are problematic. Nobody has clarified what the issue is regarding the growing lump in my floor. This is an ongoing problem, which management has not responded at all too in any manner. I would like to know what the problem is and what the solution will be.”

“Scaffolding blocking out all natural light in apartment, management refuses to let us leave. It has been up for nearly half a year with no end in sight. We have also had mice in the apartment and brown water in our pipes.”

“Building charges top of the market rates without delivering top of the market service: - Rents on unrenovated apartments have risen astronomically in the last 2 years without any real improvement. - Elevators are frequently out of service. - When an entire load of my laundry was destroyed in the dryers, the laundry company Hi-Rise refused to do anything about the claim, and the building should have assisted. - Management team is unresponsive to complaints about noise (loudly barking dogs) and smoke (the building is NOT a non-smoking building, and the ventilation system sucks heavy smoke from adjoining apartments into other apartments). - Management team was very slow to respond and almost hostile when I tried to negotiate a less-astronomical rent increase last year. - Although building staff work hard to hose animal excrement off the sidewalk, the building management team should press residents to walk their animals elsewhere so that the entire front area doesn't smell like feces. - Building management offers free bagels and coffee a few times a year. It would be much more helpful to be responsive to complaints and to improve the quality of life in the building.”

“I wouldnt rent here. Theres currently scaffolding that has been up for over a year! And its not coming down anytime soon. Also, there are homeless people living near entrance. The building is NOT smoke free and the smoke infiltrates all of the apartments. Its disgusting. Very loud, internally there are a lot of dogs and the barking goes on through the night.”

“Experience is fine. We just need to solve the elevator issues and quality. Plus bathroom lighting and laundry look. It looks awful. Please don’t force people to write 201 character. ....................................”

“I have really enjoyed living at 250 w 19th, the community is really friendly and the location is great. The subways that are really accessible and Chelsea is a great area to live. The apartments have been refurbished recently and as a result the kitchen appliances are new and work really well.”

“Wonderful building would highly recommend to a friend which I already have! The staff have been SO helpful and I could not say enough good things thus far. We have been in the building for two weeks and never want to leave!”

“Rent is high for the space you get here. Newly renovated apartments are nice with high quality finishes & fixtures, but layouts are small, particularly in the living space. Storage/closet space is good other than a lack of any drawer space in the kitchen. Communal roof deck is a nice addition. On-site staff is great.”

“250 W. 19th street is a great option if you are looking for accessible luxury in Chelsea. There are plenty of trains nearby ( ACE/F/1), which makes it easy to get around. The street itself is quiet and far west enough to feel tranquil, but also east enough to be accessible to union square, west village, and flatiron. If you enjoy working out, there are GREAT options just a few blocks away including a crunch gym less than 50 feet away. The doorman and super are always very nice and responsive. They follow protocol, but aren’t overly strict and impersonal either. The finishes in the apartment are luxury-ish, but I don’t expect they will look great in five years. My only complaint is the constant construction that was supposed to finish in the summer of 2017, but hasn’t finished yet (Dec.2017).”

“The apartments are newly renovated and the finishes are top-notch. The apartment doors, emergency stairways, and elevators seem to be all that's left of the old building -- hopefully they will be updated too over time. The building staff and management have been helpful as needed, and we're very happy here.”

“After viewing many apartments in NYC - 250 W 19th St was the one from first glance! The tour was great, the concierge was friendly, the space was clean and well-kept. The process was all done with such ease!”

“We've lived here a number of years. If you're looking to move in, don't do so until after February. Theyre renovating the lobby. In doing so one elevator does not work as it is used as an entrance to get into the building. Another elevator has been broken for months and management hasn't bothered fixing it. Therefore there's 2 elevators for 47 floors... You're waiting 15 minutes plus every time you want to get to your apartment.”

“Slightly above market rate for size location but generally good. A few centralized things need to be fixed - in particular elevators and some of the unit fixtures/finishes are starting to break but that's expected”

“Great building. The staff is particularly engaged. Paul (doorman) and Patrick (super) are incrediblely attentive, responsive, and friendly. The location is ideal. The street itself has very little through traffic and as such is very quiet.”

“Patrick Team is the most value of the building and I can wait to see what happen when the working construction will be finish. Back to normality with no construction around.Be back with a clean building.”

“The quality at the building is disgusting. There was a dead mouse on the floor when viewing the apartment. They have used white appliances, and fake hardwood throughout the house. Cheap finishes for a high quality price, considering the noise of the neighborhood.”

“Avalon Bay Midtown West looks nice, but its looks are deceptive. The walls are thin and its metal beams and doors are conduits for excessive noise. Soundproofing is a term banished from this building's architectural vocabulary. I can clearly hear private conversations emanating from surrounding apartments. Furthermore the entry doors are not staggered. They are often directly across the hall, separated by just a few feet. The design flaw only amplifies the transmission of unwanted sound. If people only knew the stuff I knew about them by de facto. Moreover, doors have no dampers. If you do not hold your heavy-metal-hollow-door when closing, it will forcefully bang shut producing a gunshot noise. The halls sound like war zones. Furthermore, when other doors slam shut, my door jiggles - as if someone is trying to gain entry. Great for Halloween. The constant vibrations facilitate large cracks on the entranceway wall, which are perpetually repaired in vain. Some units are adjacent to the forty-two story tall metal garbage chute. When trash is tossed, it sounds like pins being knocked down in a bowling alley and your head is in the pinsetter. However, when glass and metal cans are discarded, it sounds like combustable bombs detonating. It's surreal. The chute doors are also metal. When someone opens the door, no matter what floor, you can readily hear it. It's a cue to cover your ears in anticipation of a soon to be dropped rubbish projectile, thundering 420 feet down a metal channel, gaining velocity enabling it to mushroom then piercingly erupt behind a thin piece of sheet rock neighboring your bed. I have developed PTSD from the constant barrage of garbage bombshells. Tenants vary from considerate to obstinate. Common hallway offenses include obtrusive conversations, children using the space as a playground, adults airing their dirty laundry (metaphorically) and dogs treating it as an off-leash park. One notorious tenant revels in mindless cell phone conversations outside my door at 3 a.m. Unfortunately, he also posses a doppelganger voice akin to James Earl Jones. Should he ever ask me, NO do not sell the condo in Arizona. Your brother in-law needs a place since his release from prison. Just my 2 cents. The building is ostensibly smoke free, but people use the stairwells for nicotine and other illicit fixes. The smoke permeates walls, so if you do not like sweet pot incense, you will be bitterly incensed. Smoking on the outdoor patio is also common at night. We may not be able to see you, but we can sure as hell smell ya'. People have been known to use the patio's loungers as overnight accommodations and for, uh.. other things. The patio is also a popular late night hot spot for rowdy teens, impromptu parties and the occasional 2 a.m. brawl, which can be entertaining. Why Avalon Bay does not lock the sundeck after 11 p.m. is one of life's great mysteries. Cosmetically, units are replete with generic Home Depot parquet flooring, the same orange hue as Donald Trump. Some units are ridiculously claustrophobic, which is fine if you've begun conditioning yourself for burial. The plastic veneers on the kitchen cabinets are yellowed, chipped and frayed, but who wouldn't be after living here? Bathroom grouting is crumbling and mold is a battle I'm learning to win, thank you very much Clorox. On a bright note, I have have never seen ants, rodents or pests - other than the above mentioned tenants. The uniformed management are uniformly pleasant. They are efficient in matters of billing, leases, renting and Keurig coffee. They are less effective regarding quality of life issues, because there is no incent$ve. Maintenance ranges from good to excellent, especially in an emergency when a toilet clogs or the dishwasher overflows (don't ask). The building employs unionized concierges who are professional and gregarious. They also employ $10 an hour non-unionized security guards who.... uh, well.. they look smart in their uniforms. As for amenities, you have to pay $100 a month extra to access the gym. Surprise! You also have pay extra for heat! It's NOT included in rent. What is included is a noisy electric heating and cooling element à la Motel 6, circa 1990. Want a pet? Be prepared to shell out $600 for the privilege of having Fluffy sit next to you. The laundry room currently charges $2.75 per wash & $2.75 per dry. The machines work, except when someone pours bleach on your clothes for spite, or opens your dryer to see if it is empty and doesn't turn it back on when they close the door. Why the building opted for windowless dryers is another great mystery. A couple of things to note, Avalon Bay does have the resources to remedy the situation. They do, after all, charge a premium in rents. Moreover, the building has received millions of dollars in the form of abatements from the city and state since it opened in 1998. Tenants are notified about these abatements - so yes they are real and they do exist - via a rider amended to renewal leases. The finances are there, but the will is ostensibly not. Interestingly, one of the conditions for receiving these abatements is the building must provide heat as an amenity included in rent. The reality is, tenants pay separately for heat in all units. They are required to turn on an electric blower system, which they pay for on their Con Edison electric bill to access any form of heat. It's not provided as required by law. Midtown Manhattan is indeed an appealing local for workaholic corporatists, transient international students and affluent theater geeks, which comprise the majority of Avalon Bay's tenants. Unfortunately, the building exploits its location to justify exorbitant rents while concomitantly turning a blind eye to systemic problems. If you're still interested in living here, my unit will be on the market soon.. earplugs not included.”

“We love Atlas NY! Both the staff and management have been wonderful, and the views from our apartment are spectacular. Plus, Bryant Park is just around the corner! We are thrilled to be living here.”

“We moved last month and we are very happy. The location is perfect, close to all the train lines. The staff at the front desk is very attentive and kind, they are always ready to help. We live on the 34th floor and it is very quiet, we don't hear any noise. On the top of that we have a great view of Manhattan.”

“The best thing about this building is the location. Its just blocks away from all the major subway hubs and Bryant Park is right there! The doormen and the rest of the staff are super friendly. Management is courteous and usually answers my questions within a day or so. Been living here for close to a year-I just renewed and girl at leasing was very nice and helped me through the process. I also have a pet and this is one of the few buildings that didnt charge me a ridiculous fee for my small dog.”

“I really like Avalon midtown west, a very continent place with nice and warm hearted staff, I really enjoy my stay here. It gives me the very good first impression of New York. I would recommend it to my friends definitely.”

“Living in Avalon is great. There are no agent fees or other fees when initiating a lease. The only issue is the yearly rental increase, which is far too high and will price me out of this apartment this year.”

“Avalon provides excellent services, both from a staff and amenities standpoint. I have lived here since June 2015 and have thoroughly enjoyed my time here, using all of the amenities. The location, 8 important blocks removed from Times Square, is ideal for access to the West Side of Manhattan and subways that provide access to every part of New York City.”

“Overall, I feel that the staff have made the move in process very easy for us and made a potentially stressful time much easier. On my initial inspection and paying the deposit/signing lease, Cynthia and Celeste were a pleasure to deal with and were prompt and informative throughout the process. (They even let us view the apartment for a second time to help us make our decision). In regards to moving in furniture and receiving furniture deliveries all the staff (front desk, doormen, etc) could not have been more friendly and helpful. I will be recommending Avalon as a location to live to my friends.”

“The staff at Avalon made the process very easy and were happy to deal with any questions or issues in a timely and professional manner. It's a great apartment and I hope to stay here for the long term.”

“The high speed elevators and the number of them are a real wonder for me as I formerly lived in a six floor walk-up in the Village All employees are extremely friendly and helpful. Pool and gym are great”

“I have lived in my apartment for three years and have loved the experience. The apartment size and closet space is better than you will find anywhere else in the area making it a great value apartment. The apartment is great and the staff are even better. I would recommend it to anyone.”

“We recently moved in to Avalon Midtown West and we are so far very satisfied with our choice. The whole signing and move-in process was super smooth and we immediately felt at home here. All staff is really friendly and helpful.”

“Great place to live if you work in midtown and cannot avoid the tourists. The apartments are good, maintenance and cleanliness are very good, staff is extremely helpful. Downsides: gym is just ok and not in best maintenance and the pipes are noisy.”

“I love this building! when i come home (walk-in the building), i get a warm welcome from the staff in the lobby and whenever there is any issue i have, i call the office, everyone is extremely helpful...the maintenance staff is highly professional and helpful too..”

“I lived in Avalon for more than a year now, and I thank everyday that I am able to live in a place like this. The building itself is excellent, staffs are like family, and also the location is perfect since I have access to all transits nearby. Thank you Avalon!”

“Great leasing office staff. Very close to subway lines, convenience stores, and restaurants. Pretty clean common areas: hallways, elevators. Lots of young people in the lounges. Ventilation in swimming pool is not great. Too hot and humid in there.”

“The apartment is loud and there is a terrible smell that happens often. It is so bad it makes me sick. Management has sketchy short-term leases, so the lobby often looks like a hotel, not a long-term apartment building. The only redeeming factor is the front door staff. They are great.”

“I've spent over 5 years in this building, with an unfortunate 11 month stint in another Avalon Property (the Avalon Clinton, which I DO NOT UNDER ANY CIRCUMSTANCES recommend). Avalon MT West has a good deal of pros (and some negatives that have become more noticeable over the past few years). PROS: A solid choice for living in MT West/ HK. Great location. E Train in the building. Quick commute to JFK if you fly often. Actual apartments are very nice. Building staff is generally excellent, especially the doormen and concierges. Security is excellent with full-time guards at the door. Reasonable for a luxury apartment as far as prices on the INITIAL leases (*see negatives for lease renewal song and dance that is customary for Avalon) NEGATIVES: Building is beginning to show signs of aging (carpeting in hallways is worn; very dated wallpaper; hallways somewhat embarrassing for the price charged). Dated appliances and fake granite counter tops in apartments. Last several years an influx of young, annoying young professional types have moved in (inconsiderate neighbors; leaving trash bags in hallways; violating the building's very clear non-smoking policy; loud parties late at night). My first 4 years in the building were all quite good, so perhaps there's just been a recent influx of undesirably annoying people. BIGGEST NEGATIVE: 15-20% markup on market rent at the time of lease renewal causes a yearly anguish for loyal tenants. I believe they must pay their staff a good commission to churn apartments and drive out longtime tenants, so do your homework and be aware of the REAL market rates in the neighborhood before renewing a lease.”

“The apartment is luxurious and spacious. Rent is also reasonable for the amenities and location. The doormen are very attentive and were very helpful while I was moving in. The leasing staff was also very accommodating and helpful.”

“Liza is the rudest most intolerable person. For someone looking for a home for themselves the least these leasing agents can be is polite. They are far from it. Apartment is great but I can't believe the management hasn't fired them yet even after the reviews about them on this forum. They really made the house search more difficult than it already was. Happily living in Beatrice building now!”

“Good apartments, good location and great front door staff, but I wouldn't recommend renting here if you move around for work, or if you're interested in a long stay (annual rent increases are large, and 2-year leases are discouraged by making monthly rent close to double that of a 1-yr lease). When our lease came up for renewal (after we had stayed there a year), we knew we had to leave the city within the next 3 months. However even with an offer of a firm move out date before renewal-lease signing, the community was unwilling to renew without a huge lease breakage penalty when we moved out. The lease would have actually ended at the start of the summer making it easier to lease at a higher rent, yet the management preferred a lose-lose outcome, claiming that rent stabilization rules did not allow short-term leases. Note that this was a renewal, and they were willing to offer a lease rider to end the lease in 3 months, but only with a large breakage penalty. Also you pay extra for everything. Swimming pool? Extra $90 per month. Family event at the social lounge? Pay $80 per hour to use it.”

“Atlas NY is a wonderful place to live, and the leasing experience made it even better. The leasing agents Liza and Christine were both incredibly helpful in showing me apartments at my earliest convenience, and they acted courteously and professionally throughout the entire application process, which was smooth itself. This is definitely a place to live.”

“I've lived at the Atlas for about a year now ! I just renewed! :) Last spring a lot was going on for me and I found myself in a unique situation. Liza bent over backwards sympathizing with me and after touring BOTH of her buildings - helped me find a new home that I LOVED! At my renewal I received a personal phone call and it made me feel valued here at Atlas NY. The leasing girls and staff really go above and beyond to make their tenants happy. I now love living in New York and can't imagine living elsewhere! Having every subway line and Madison Square Garden BLOCKS away makes experiencing living in New York great because it's easy to get everywhere!! I love my outdoor space!! get to play in the snow in the winter and layout in the summer!”

“I have lived here for about 10 months and I love it. The leasing process was fine (like any other NY apartment) though the girls who work in the leasing office are the rudest people I've ever met. They have such attitudes about everything. The management would do well to ditch Liza and the other girls there, because they are the worst part of this entire property. The apartments are very nice and very well built. I don't ever hear my neighbors, unless they're in the hallway. The electricity for a one bedroom is about $100 a month, which is cheaper than the last place I lived. It can get noisy from the street every now and then with honking on 6th ave, but for the most part it's fine- you do get used to it too. The a/c and heat work well, and we never run out of hot water. The doormen are all very nice, and they have a good system for taking packages and emailing you when they come in. The manager is nice and all of the porters and handymen are some of the nicest I've met. All of the maintenance requests I've put in have been fixed completely and correctly within a couple days. There is a gym on the 5th floor that is being renovated. It used to cost $25 a month, though I am not sure what it will cost now with the renovations. There is a great laundry room also on that floor with a ton of machines. I've never had a problem waiting for a machine. I like that the laundry room isn't in a dark basement. The rooftop is amazing, and I love taking guests up there. It's awesome in the summer when you can get some sun. The view from up there is incredible. Parking around here is a nightmare, just don't even try it. There's no discounts for parking in the garage next door either. The grocery stores are far, so just order fresh direct and get small things from Bryant Market and CVS.”

“I recently moved into the Atlas a few months ago and haven't been happier!! Leasing here was a breeze compared to other buildings I've dealt with in the past; their agent Liza is informative and personal -- most of all, responsive! The moving process was easy and quick; staff was thorough and kind.”

“Pros: 1) Close to public transit, almost exactly in the center of Manhattan 2) A few hundred dollars per month cheaper than comparable apartments 3) Manageable year-over-year rent increases 4) Doormen are fabulous 5) Bedroom size larger than average Cons: 1) Management/leasing is completely, totally, utterly unresponsive to everything 2) Rooftop bar across the street makes it a dance party in your bedroom every night 3) Project Runway filmed here - extra people, noise, congestion, inconvenience 4) Block is a staging area for parades - absolute craziness on weekends 5) No supermarkets or restaurants anywhere close 6) Tenants are very young, think post college dorm 7) Elevator to tenant ratio is insufficient, long waits 8) Finishings, flooring, appliances are cheap and walls are thin 9) Light bulbs and smoke detector batteries are your cost/responsibility 10) Small gym at extra cost, small laundry room 11) Minimal storage in bathrooms and water pressure poor”

“Please do not rent from this company. In February we moved into a building owned by Manhattan Skyline. In the lease was included a rider that said that the building did not have a bed bug infestation in the past year. About 15-20 days after we moved in we started getting bites. We contacted the management company on March 5th. They sent their pest control guy on March 7th who did a visual examination and said that we didn't have bed bugs and it's likely to be an allergy. We continued to get bitten and felt like it it may be some other flying insects that we noticed in the apartment. We contacted the management company again and they offered to do a treatment for the flying insects but said that they will need to use toxic chemicals. I was full term pregnant at that point and we opted to get an organic treatment done at our own expense. We continued to get the bites. On March 25th, the day I went into labor, I woke up in the AM to find my right hand covered in bites. That evening we contacted another pest management and finally had another company come in with and dog. The dog detected one bed bug in the bedroom and at this point I has just given birth so we called the management company from the hospital and requested treatment. They said treatment could not be done for 3-4 days and did not seem to care that the baby was only a day old and were only offering a toxic option which would not have been suitable for our new born. We did our own treatment and continued to get bites and finally decided to move out and abandon the apartment. They have our deposit and refuse to return it even if they find another tenant. We think that the management lied to us about not have bed bugs. We have recently found out that another apartment in the 2nd floor reported an infestation too and that was on feb 2nd. Please do not rent from this company!”

“Atlas is a great building with great service. I feel safe and secure living in this building. My move to this building was very easy. I made the best decision on living in this building.”

“We have rented from the Atlas for 6 months now. Liza was a great help with the process. We were from out of state and they made it very smooth. The concierge and doorman staff are helpful and friendly. They always have suggestions for us whether it is for dry cleaning, how to get extra keys, what car service to use or where to eat. It is a clean, professional building that is appropriate for the price.”

“First of all, this building has the optimal location. It is just walks away from Herald Square and Bryant Park/Times Square, and whether you are traveling uptown or downtown, it's not too far from the Atlas. I used to live in a luxury apartment located on 11th avenue, where public transportation is terrible, so I'm glad to move into this apartment on 6th ave. I have just looked around this apartment and have yet to move in, but all my friends who live here are satisfied with the amenities. The gym is relatively cheap and nice, the roof deck is good for tanning during the summer, and there are nearby food shops (eg Pret A Manger, the cafe right outside has the best chocolate cookies ever, etc). The views are also a strength of the Atlas (Empire State views).”

“Just moved in. Great building with full amenities. Staff was very helpful and made moving in a breeze.”

“Rental process was a breeze! The staff is extremely helpful and professional. Happy to call Atlas my home.”

“Loudest building of all time if you live on the side of the street adjacent to BROADWAY. Non-stop trucking and bus route. Management misleads you on probability of getting approved without a guarantor and the converted apartments aren't full walls, not even a door is allowed. Do not live here if you want to sleep.”

“EDIT: As a quick update, the building appears to have reversed their policy of not allowing laundry drop-offs. This is very helpful. In general, the experience subsequently has been very positive. This management team at this place is obnoxious. Generally, I like the doormen and the apartments are decent. The gym is small but ok. The neighborhood kind of sucks (the nearest decent grocery store is at least a half mile away) but that's pretty common knowledge and the rent is decent as a result. But there are some real issues with the guys who run this place: 1. They recently instituted a policy of not accepting laundry drop offs from anyone but their preferred laundromat. Why am I paying for a doorman then? This really makes no sense. What's next, they only accept package deliveries from Walmart, not Amazon? 2. They advertise a bike room but don't really have one. Instead the bikes are stored in a parking garage next door. My bike was stolen, and when I tried to work with management to determine how to recover the cost from the garage, they blew me off. 3. They charge people to replace light bulbs, smoke detector batteries (and who knows what else). This is pretty unusual for a New York "luxury" rental and representative of their constant nickel and diming.”

“I lived at the Saranac for 2 years and I loved it there. It's a great building and maintained very well. I especially liked the email notification for packages, dry cleaning and maintenance. Great staff, warm and always cordial. We had to move because we just couldn't afford the $300 rent increase when we got the lease renewal. We have a high floor so the noise is not a big issue, but definitely would be annoying if it's facing Broadway on a lower floor. Overall, the apartment is spacious and I enjoyed my time here, but the management is trying to charge luxury price for a not so luxurious building. Be ware of rent hikes, because it's going to be at least a 10% increase each year!”

“I want to be clear that the door staff and the maintenance staff are tops but the jerks in the management office lazy, nasty, unprofessional and unhelpful.”

“Although we just visited the building...we want to live here. For the most part, the tenants are young and attractive. What more can we say? The roof is really nice.”

“you think it is a luxurious building but it is not. management is awful and owners are very strict annoying and not understanding people. they offer nothing in this building. rooftop is the WORST! do not even think about to move there. there is nothing around the area. grocery shopping,restaurant nothing. thanks to bryant deli which is open 24-7 thats the only nice thing and our doormans are amazing. the rest is hell.”

“I lived for 4 years at the Saranac and enjoyed its perfect location. Close to all subway lines (express stops) and to great restaurants. Quiet on weekends and nice amenities, i.e. gym, roof terrace, laundry. Great and helpful staff. Doorman Harvey is the best! Unfortunately all reviews about the mgmt company are right. It took me 16 month to get my deposit back and during my time at the Saranac at had several issues with them. I still believe that the cost benefit of this building ist great and in the C line you use every square inch of the floorplan (no corridors and extra storage space.”

“I'm a relatively new resident. There are both good and bad things about living here, mostly good. Good: Great location ("fancy food" grocery store less than 30 feet away, department store "lot less" about 50 feet) doorman and staff are nice and helpful convenient laundry facilities with a card, can swipe credit card to purchase pretty wood lounge areas outside on the second and top floor with potted plants, places to sunbathe air conditioning units work FAST! wood floors many huge light-filled windows spacious (for only one bedroom) granite counter tops great small gym - usually with few or no people using it - everything works (two treadmills, elliptical, stair stepper, stationary bike, lots of weight machines, dumbbells - all good brands such as Precore) toilet does not get stopped up (but has other issues) good soundproofing between apartments (never hear my floor mates, ever! but the noise from the street is another matter) Bad: Extremely noisy unit - can hear honking, cars, construction from the major streets by the building, despite some strong sound proofing on the windows. Super annoying at night, maybe because my apt. faces Broadway - other units may be quieter...never hear the people who live next to me, even if you walk out into the hallway and you can hear a blow dryer or music through the door - the apartment is sound proof in that regard. Toilet makes a loud "whoosh" noise when flushed, which sounds a bit like a shot gun. On the plus side never backs up but unfortunately it often disintegrates the paper and leaves stuff floating around - not a pretty sight and often requires multiple flushes to get a clean bowl - unless you like confetti . No functioning vent in bathroom, non-functional vent in wall is covered in dark green mold that I can't reach, even on a step ladder. Shoddy construction - looks nice but it's soon apparent that the cabinets are kind of cheap, random white splashes of paint on underside of cabinet and along the toilet, a small pipe under the counter top loosened and spilled a yellowish water all along the bottom of the wood cabinet. Easily fixed with a twist of the screw - but annoying that it loosened in the first place. In short, it's a nice building and what I've meet of the staff seem nice. The room looks pretty and has a lot of light and decent space. But for so many thousands per month, you think they could do better and perform above par - instead of buying really cheap cabinets, for instance. Maybe I expect too much - where I'm from outside the city, an apartment at this cost would have to provide luxury. Still, can't beat the location and nothing is super negative so far. Haven't called management so I can't comment on the quality.”

“shady mgmt...really noisy building...construction on the street every other day. hot water is off every 2 days. shady mgmt tries to steal your deposit after you move out too. avoid this place at all costs...”

“Located in the center of the known universe with a gorgeous roof deck which hosts concerts in the summer.”

“Basically ok. If you have a car not good, but thats basically all of Manhattan. Very clean, well manntained. Owners use building as their own party room sometimes. Some tourists. Front desk always has 1 or 2 nice guys and 1 or 2 duds. Sixth Avenue is pretty noisy”

“Nice building, nice staff. Mgmt is ok, nothing bad encountered. Amenities are nice as well. Small gym, rooftop, laundry, etc. Rooms are an adequate size. Building is also rent controlled. Toilets like someone else said are very loud. Building also requires you use RCN, probably because RCN paid building owners and management to set up in the building. More of a knock on RCN, but do not live here if you require a reliable network, mp3 downloading, etc. Network is constantly down or overloaded.”

“The Highline is in a fantastic neighborhood...the building and management company are another story. The neighborhood is under construction (and will be for the foreseeable future) which means 6 AM wake up calls...everyday. The management company, when they feel like answering the phone, do nothing to meet the tenents requests. They are having a problem with the water...only scalding hot water comes through, which makes it difficult to shower at times. For the amount that they charge, there are far better buildings in the city!”

“Applicants beware...we put in an application to move in and they told us everything was fine and tell us a day before we were suppose to move in that our app was denied and charged us 3300 for the application. They will now refund our money so beware that they say they will charge one months fee for any reason is your application is cancelled and by cancelled they mean they can make up any reason to cancel and keep your money. They are hard to deal with and very shady...what they are trying to do to people is larcenous at best!”

“My wife and I have lived at Saranac for the past 5 years, and we will miss it terribly when we move this fall. A lot of what has been written is true, and I will address good and bad. First, the staff is incredible. They are not only good at running the place, but they are extremely friendly, warm people, which is no sure thing in this city. They are on top of things like dry-cleaning, repairs, packages, and always cordial to our family and guests. A real pleasure to come home to. The quality of the cabinets and closets is not the greatest, and the toilet bowl is in fact loud, but has never once clogged or backed up on us. The shower is never tempermental, and the water pressure is great. The roof deck is well-kept, as is the second floor patio, and they finally upgraded the gym, which is small but now has dumbbells up to 50 pounds, several universal machines, a couple of treadmills, a bike, stairclimber, etc. Laundry facility is more than adequate (7 washers/7dryers), and I have never seen a broken machine last more than a few days. I think we have a cheaper rent from being there so long so I am not sure if the new prices are unreasonable, but our experience here has been great, and we will sorely miss this place. Oh, and the neighborhood is outstanding. Convenient to the 1,2,9,4,5,6,N,R,Q,W&#44 and E trains. Literally. All within a 5-10 minute walk. Tons of great restaurants, a small, but lovely park running alongside the river, and a quiet, but full of character, feel. We also came from the Upper East like a previous poster, and the adjustment is huge, but as we matured (we are late 20s/early 30s) the change was a welcome one. One last note -- Saranac is not nearly as trendy as 111 Worth (right next door) or the brand new 88 Leonard across the street so if that is more your thing, you might want to look there.”

“I've lived here for a few years and I really have no complaints. I'm not sure what the others are griping about as I've always had the management company return my calls, etc. The staff is helpful and friendly; even personally walking my out-of-town parents up to my apt (like a front desk hotel attendant at the Four Seasons hotel would do). The area is getting more built up but I agree that the one thing I miss is the lack of neighborhood joints for eating and shopping. You have to go further west for the heart of Tribeca or east to enjoy the flavors of Chinatown. But I still have to say living in "CHIbeca" has been easy, CLEAN, safe, convenient and worth the money.”

“I've lived here for 2 years, my wife 4; it's a nice area (Tribeca bordering on City Hall), with a lot of great restaurants & convenient subways, but you can do a lot better for your money in this area, and get a lot better service to boot.<br>Seconding the earlier comment about bad management making a bad place to live. They're both unresponsive and rude, which is outrageous given what they charge. They've also tried to foist an exorbitant rent increase on us, so we're outta here.<br>The staff is generally very good (things used to take a long time to get fixed, but that has improved with the new super)-- unfortunately you'll need them a lot, because the cabinets, shower doors, toilets and plumbing etc. are absurdly cheap and poor quality and need fixing often. The toilets are incredibly loud and take 2-3 flushings to clear every time (no exaggeration). They also force you to use RCN for phone, cable, and internet, which is truly awful, especially if you need to work from home; RCN is the most unreliable telecom company I've ever used, service goes out regularly and you can't get support ever.<br>There's also major, ugly and loud construction, at the immigration building across the street on one side, and a new apartment building on the other. I'd steer clear.”

“atlas is one of the most wonderfull buildings in NY city. I love the neighborhood and views are the best. <br>I hope I get the appartment there.”

“The Highline is a great apartment located in one of the best locations in New York, in my opinion. One block from the river and the Hudson River Park (which as a great run, bike, walk, etc. trail leading down to Battery Park and up the Chelsea Piers) and within 10 minutes of three different subway lines. It is a bit far west, but it keeps the noise down, while still providing limitless options for restaurants and bars within easy walking distance.<br><br>The staff is fantastic (nice, relaxed doormen and a very attentive, live-in super.)and the common areas of the apartment are kept in very good shape. I looked for an nice apartment in the Village area for nearly three weeks, and this was exactly what I wanted. A doorman/elevator building, but not too large; a new, clean apartment (built in 2004); and a great location.<br><br>The interior hallways could use some touch ups in terms of cracked lighting fixtures and a carpet scrub, but other than that the hallways are small and manageable, which is rare for a large building. I would recommend this building and neighborhood to anyone”

“Friendly staff, problems fixed immediately, very cozy, great deal!”

“The best thing about the building is the neighborhood. A supermarket is around the corner. It's close to a lot of restaurants in the Village and the Meat Packing Dist. The river is a block away.<br><br>Although this is generally a quiet area of the West Village, note that Tortilla Flats is right across the street. Its patrons are often noisy on the sidewalk on the weekends. Also on weekends, drunken revelers walk up and down Washington Street, and occationally scream in the middle of the night. It's not much of problem if the windows are closed and the AC is on. Keep this in mind if your bedroom is facing Washington. <br><br>The apartments are small (mine is 496 sq. feet, not counting the interior walls). My living room is only 14' long, which fits a dining table and a sofa -- forget about a love seat or club chair. The kitchen is small but adequate. The bathroom is basic. (My apartment has three decent size closets, however). <br><br>There are no amenities, unless you count the front plaza. Some people sit out there on weekends but like most street level plazas it's not very inviting.<br><br>The laundry room has four sets of washer/driers, which is inadequate. No matter, since the neighborhood has many wash & folds places.<br><br>The wall installation is good, as I never hear my neighbors. I somethimes hear my neighbor above when she drops something or wears heels, but I think any building with hardwood floors over cement has that issue. (Rugs are not required)<br><br>There is no bike room, just an outside bike rack. Self-parking is available for rent in the basement.<br><br>I do like the staff a lot. The super lives in the building and is always very helpful. Anything is always fixed the same day. The doorman are casual in style, but friendly and welcoming.<br><br> <br><br><br><br><br>”

“The management company (Manhattan Skyline) is a nightmare to work with (never answering the phone, closed on Fridays, never return messages, completely impersonal), and therefore the building is not a great place to live. This is unfortunate because the staff in the building (doormen, super, handymen) are lovely. The apartments are also not worth the price - they look nice at first glance, but the cabinets and closet doors all fell apart within a month.”

“My wife and I have lived in this building for almost a year now. Prior to living in Tribeca (actually, I think it's technically part of Chinatown), I had lived on the Upper East Side for several years, and so moving downtown was definitely an adjustment. The neighborhood is much more gritty than the UES, but not unsafe--just lacking in residential charm and access to Central Park.<br><br>Overall, I have to commend the staff on being very friendly and professional. In fact, we just tipped our doormen and handymen $100 for their services in 2005.<br><br>The only person who has reviewed this building gave it poor marks, but I think that is unjustified. There is a parking garage in the building, but it is expensive if you need to use it often. The building itself is very nice. It was build just five years ago and we greatly enjoyed the cleanliness (no more mice and roaches!) and convenience of an elevator. Plus having a doorman is great.<br><br>We pay a lot more in rent than we used to ($2100 vs. $1600 on the UES) but for that price I get to walk to work (vs. cramming inside the horrible 4/5/6), no more disgusting pests, a wonderful open kitchen, and plenty of peace and quiet (we face into the courtyard, although the Broadway units are much louder), and courteous doormen. Overall, I think it's worth the extra rent.<br><br>I hope this helps.”