Tenant Reviews for 101 WEST END AVENUE

Decent Big Building

Pros: Nice renovated interiors. Probably best bang for the buck compared to other properties. Cons: Elevators are slow & always break down. Too big of a building for the doorman to remember all residents, so security at the lobby is lax.

A nightmare of a building. We were pretty happy here when Equity owned the building - but under Dermot it has been non-stop construction noise, poorly kept common areas, and a supremely unhelpful building management staff. Working from home during COVID has been almost impossible between the insane amounts of noise (which will now continue with a major building renovation project happening next door) and interminable elevator issues in the East Tower. Really regret resigning our lease here right before COVID hit, and will be breaking ours just so we can get out of here. Stay away.

I would not recommend this building. The elevators in the East Tower are never all working. Elevator 2 has been out of service for months. Elevator 1 goes out of service regularly leaving tenants sharing the only remaining elevator with the construction crews and the wait can be 10-20 minutes. Construction crews are rude and when you complain to the front desk they say that management is aware and doesn't care. The construction news is unbearable and the renovation is behind schedule so expect construction to continue indefinitely. There are no amenities that are useable. Don't let the fancy website fool you, none of the community spaces actually exist and you will pay a premium for amenities you can't use. DO NOT EVEN THINK ABOUT RENTING HERE - BIGGEST MISTAKE I MADE

101 west end Ave is very terrbile. First, there is endless constrcution nosie. The constrctuion never stop, and they are very unprofessional. Their mistake make my floor flood. The constrctuion is already disgusting enough. Second, the elevator always out of service. We are suppoed to use three elevators, but there is always at least one out of service. Overall, they do not care about people who live here but just want to earn money.

Not good living

Pros: Gym is okay pre-Covid Cons: Elevators break often Security bad Building not well maintained Covid social distancing not enforced Noisy construction Advice to landlord: Fix above issues

This is probably the worst "luxury" building you could live in. Please look elsewhere! The biggest complaint (among many others) is that the elevators never, ever work and for a residence with 700+ people living paying top price that is unacceptable. Management could care less - every one of our neighbors consistently talk about how they will be leaving the building as soon as their lease is up. This is a sentiment with almost everyone in the building. One of the resident elevators is locked and used for construction (which I am pretty sure is illegal), one is constantly broken leaving one elevator working. You will wait in line with 20 other people for about 10 minutes waiting for the elevator...multiply that by two times to go down and then back up and you have a total of about 20 minutes if you just want to go down to the lobby to grab a delivery. Not to mention people pack in the elevators during a time where COVID-19 is extremely prevalent. Incredibly unsafe and a number of us residence have considered a class action suit against the building. Stay away at all costs!!

For far too long, the Dermot Company has been ABUSING their tenants. I have lived in this building under a 2 year lease with tremendous issues, especially regarding the incessant construction noise of neighboring units since January 2020. It is September, and it has not stopped. The drilling and jackhammering are CONSTANT from all hours of the day. It is a huge inconvenience while everyone has to work from home. Dermot refuses to acknowledge the gravity of the situation because they don't want to lose out on profits, and it is time to form a tenant's association that has long been suppressed. The construction has caused additional issues, including the yellow-ish/brown water which other commentators have noted; this is particularly concerning for those who have young children at the home. Please email at to join our tenant's association so that we can use our collective voice to drive meaningful change and improvements to this Company's mismanagement.

The experience I've had and currently am experiencing with 101 west end is unfortunately very very disappointing. I'm getting so stressed living here and upset how the management is handling with my situation. I moved in on 8/20/20 and moved into my new apartment with this situation on the day of; left over furniture from previous residence, shelves unassembled from both kitchen and living room closet, bedroom door damaged (not able to close), bathroom sink unassemabled and the apartment was dirty. This building management has been notified the day of my move in about the situation and was able to fix the bathroom sink and take the furniture. I was told from the Super and mangement that they already have requested the items to get fixed upon my moved in (8/20) within a few days. When I followed up last week on Wednesday (8/26), the building manager told me she submitted the request on Friday 8/28, which is unbelievable and unprofessional because they told me they've already addressed these concerns to maintenance on 8/20. As of today, 9/1/20 my bedroom door is still not fixed/damaged, and shelves for my kitchen are still missing. On top of this, the second day, a mice came out, which the building exterminator came by and just left sticky pads around the home, not even looking around the apartment to find out where the mice might've came in and try to identify where the holes are. The management did apologize and gave me a 1 week concession, however that was it. It's been almost two weeks, and none of the issues has been resolved, and they are not offering another deduction on my rent, even though the issues are not resolved. This whole process of moving into this apartment is giving me so much anxiety and I am unhappy living here. For future residents/applicants, please keep in mind and read the reviews of other residents who are and had experience with the experience they had with the management. I should've believed the reviews.

Currently living here a year and waiting for my lease to finally be over. Management only wants your money and once they get you in a lease don't care. Construction here is maddeningly intrusive and deafenly loud and management would rather have tenants suffer than the contracting staff because every day they are losing money with their renovations, which are only cosmetic. The elevators constantly break and take months sometimes to fix. The hallways are dusty, dingy, centuries old wallpaper on all of them with rips and tears and the carpeting has mold and years worth of dirt embedded. They won't even put actual apartment numbers on ANY of the doors. Just a piece of tape and a number written down with a sharpie. Dermot is the management company. They will lie through their teeth to get you to sign. Don't! No matter what they promise it's all a lie and you will be miserable i feel sorry for anyone who signs a lease here. Truly. It's a renters market now and there are hundreds of apartments in the area and all better than 101 West End.

I am looking to move into this building, anyone with recent experiences of the noise/construction/elevators breaking down. Leasing agent is offering some great incentives, but if these issues still prevail I am reluctant to sign a lease.