Showing 11–13 of 13 reviews · Page 2
Anonymous
3 years ago
Unit 6A Pros: -Neighbors are nice, friendly, connected -Building is new and nice -Community is lively and active -Current property manager is helpful and nice (previous one was not) Cons: -Management/ownership is only moderately responsive and (over)charges for any service or amenity -Issues with water pressure and temperature -Mailroom is a mess -Noise from the street can be quite loud -New building so many amenities are unfinished (gym is lackluster) Advice to landlord: -Don't nickel and dime your tenants—if a service is advertised, provide it as a part of the total cost (don't mislead on service or cost) -Promptly respond to needs of guests when there are issues or complaints -Provide a door-person/concierge to monitor entryway/lobby, packages, and have someone always onsite to support -Support community engagement—the more your tenants are connected with each other and with you, the happier and more productive the relationship(s) will be
Anonymous
3 years ago
Pros: Luxurious amenities: dog run, rooftop, movie theater, gym, parking , bike room, kids room, laundry, game room, terrace, lounge. Maintenance is good the garbage room is always clean. Cons: My broker told me I could use dog run at night when I saw the apt but it was actually 7-7pm. Management has ignored my emails when I told them about the safety concerns and asked to use dog run after 7pm. They don’t answer my calls either. Plus they set the ridiculous price on using private bbq space on rooftop. They don’t care about tenants opinions even when they set rules that don’t make sense. It’s impossible for them to be flexible to change the rules to improve tenants living environment. Also they haven’t put the gate on my window after I requested it months ago. Advice to landlord: Change the rules that don’t make sense and listen to tenants requests. Answer tenants emails and calls. I know this is your first luxury bldg to manage and you have no idea what you doing in some areas. More importantly treat tenants nicely. Be fair to all the tenants don’t put certain tenants over others.
Anonymous
3 years ago
Pros: The aroma in the lobby smells do good when you walk in the door. You feel as if you just walked into a spa, Beautiful interior, large and spacious apartments for nyc. Easy access to 2,5 and Q trains. Prospect Park blocks away. Property Manager is cool and makes sure your concerns are addressed in a timely manner. Cons: New building still waiting on them to put on the finishing touches eg. amenities, decor, garage Advice to landlord: Do not charge for amenities until they are open.