“Thank you to the maintenance workers Jehovany & Douglas for exchanging my refrigerator and doing all they can when I need them you know I always appreciate you both, siempre Gracias tu amiga María??????”
— 13100 W BELLFORT AVE · HOUSTON“Since the new management has taken over this apartments has become a living hell for the residents . Tires of my two cars got stolen and the management took no responsibility whatsoever of the incident . Showed no remorse for my loss . Now they have started towing cars even if a car parks for a minute . At 9:30 a friend came to drop off some stuff and they towed the car in 15 mins . They are in on it with the thieves and taking commissions from the wreckers ! Do not come to live here !”
— 13100 W BELLFORT AVE · HOUSTON“I’ve been here for about 3 months now and so far so good! The best thing is the maintenance guys! If you need anything they are great with getting to you in a timely manner and fixing the problem as soon as possible. Makes a world of difference when living in an apartment! ????”
— 13100 W BELLFORT AVE · HOUSTON“I encountered the most disrespectful despicable person at the Grandea at Bellfort apartments today . I was inconvenienced moving because of the storm that has been happening in houston which pushed back my ability to move on the end of my lease date. I let the landlord know and she replied the apartment is leased we need keys today . In which i replied that was impossible seeing as how my move in date was a few days away . You would think she would show and ounce of empathy but no she then continued to call my phone days later again stating she needed keys i explained to her that i would bring keys the next day before closing so that i could finish moving and clean she then stated she had painters scheduled to come tomorrow as if that had anything to do with me. How unprofessional and ignorant could one person be ? She then stated that she would have to reschedule her painters again as if that had anything to do with me and my situation . She is completely lacking in basic customer service skills and should be retrained. Ive never had any issues and paid my rent on time every month of my lease at Grandea Bellfort and i don't deserve to be treated like this because of a total of 3 days passed my lease agreement.”
“Ms Lucia was so perfect in helping me find a perfect home for myself! She has been nothing but FANTASTIC in making sure I’m comfortable & she made sure I was safe ! She made the process very easy for me & I just thank her so much! Anybody need anything Call Ms Lucia ! She’s going to make sure that you’re taking care of . I appreciate you a lot Ms Lucia. Thank You”
— 13100 W BELLFORT AVE · HOUSTON“I love this place , the place is really nice ! The staff is so sweet & co operative . I loved being here & I’ll renew my lease for sure ???? Karina is a gem of a person at the community, she’s a sweetheart. Douglas is very helpful in maintenance. I love this place.”
— 13100 W BELLFORT AVE · HOUSTON“I have been living here for 3 months so far and I still am as satisfied as I was when I first moved in. I love the extra security they have here , it makes me feel safe . Staff is very helpful, especially the maintenance men , in particular Douglass ! They are very prompt in fixing things and you can easily go online a report any issues . Would highly recommend!”
— 13100 W BELLFORT AVE · HOUSTON“I know there is plenty of maintenance workers here but the one that stands out to me who I always see doing a little more than others is Enocks I hope I have his name correct he cleans up after ppls dogs doo doo and trash that ppl leave all around the dumpster areas breaks up furniture so it fits in the dumpster as well he just does a little more than he needs to I think and so Thank you!”
— 13100 W BELLFORT AVE · HOUSTON“In the beginning it was excellent. Due to the many mgt changes, there has been a huge turnover in staff. Only 1-3 maintenance workers left. Comex has become very trashy now days. No longer a beautiful place to live.”
— 13100 W BELLFORT AVE · HOUSTON“Enoch, Rabab, and Naveera have been so helpful, professional and kind throughout my move in process. They made me feel at home instantly. They handled my few maintenance requests in a timely manner as well.”
— 13100 W BELLFORT AVE · HOUSTON“The manager and the other employees are very nice, courteous, and helpful . Each time I see an employee, they always greet me with a smile ,.Whenever I need any maintenance done, the techs are always friendly and completes the job in a timely manner”
— 13100 W BELLFORT AVE · HOUSTON“Wonderful views and apartment is really clean. A lot of space in the apartment to keep the stuff. I would like if they maintain the corridors cleanliness as it's giving a bad impression. Rest everything is well I hope I will have great time here”
— 13100 W BELLFORT AVE · HOUSTON“I have had some issues with my apartment. They were minor issues and the front office always answered my calls and completed them. I would recommend this apartment complex. I also love the gym because the space is so nice.”
— 13100 W BELLFORT AVE · HOUSTON“Overall great experience it's mainly quiet, everyone from the office staff to the maintenance staff has been very friendly helpful & professionals the community is gated with security services also just an overall great experience I'd definitely recommend people to live here”
— 13100 W BELLFORT AVE · HOUSTON“I love it I just moved here in august my neighbors are nice very peaceful environment the amenities are a plus well maintained property The overall experience so far has been amazing and happy that I moved here”
— 13100 W BELLFORT AVE · HOUSTON“The apartments are spacious, with high ceilings. We love the open kitchen and the amenities. The property is nice and clean . The only thing is that the walls are super thin I can hear all of my neighbors left and right. Other than that maintenance people are great too!”
— 13100 W BELLFORT AVE · HOUSTON“Some time we create work order, but it take long time to maintenance come and fix our order, so I have a suggestion that if it becomes a little faster. It should be okay, otherwise the residents will be unhappy.”
— 13100 W BELLFORT AVE · HOUSTON“My experience at the Community was very pleasant. I could not have asked for a better person to work with me on becoming a resident. Misbah was very professional and patient. She was very interested in what I wanted and needed in an apartment. She helped make the Community my last stop and I am looking for it to my move-in date.”
— 13100 W BELLFORT AVE · HOUSTON“I've only been here a short time and it's already been one of the best apartment experiences I've had. The staff is courteous and prompt, everything is well maintained, and the apartment itself is exactly what I was looking for.”
— 13100 W BELLFORT AVE · HOUSTON“So far so good. The neighbors are nice. It's overall quiet here, everyone is very respectful. It's close to a lot of places like Walmart, family dollar, target etc etc. Just wanting help with some maintenance work”
— 13100 W BELLFORT AVE · HOUSTON“it's not good experience, Rent and amenities charges are quite high vs service proving. No criteria of new residance selectio and lot of residances are using grass and concrete for pat ---- instead to go dedicated area where our children play and zero concern from management. open pet sometime running if property that is hazard of our children”
— 13100 W BELLFORT AVE · HOUSTON“The experience was good at Advenir.The staff was very polite and friendly. I would recommend this community to other people that I know and tell them to tell their friends if someone needs a cool place to live.”
— 13100 W BELLFORT AVE · HOUSTON“Overrated?. too many fees for amenities that dnt work. Too many fees for things that should be apart of the rental amount Trifling dirty nasty neighbors who don't pick up being their pets or just trash the complex”
— 13100 W BELLFORT AVE · HOUSTON“I have just moved in. Place is good, rent is great according to the location and over all location and maintenance of the place. Would definitely recommend renting this place. The best thing is no parking issue. Well lighted, very clean. Neighbors friendly.”
— 13100 W BELLFORT AVE · HOUSTON“Very nice community. Office staff is great very knowledgeable and great customer service skills. The apartments are very nice and well kept and it's very quiet. Easy to relax after a long day! They provide easy access to all information regarding unit through the resident portal which is super convenient because sometimes things slip my mind and whenever I do remember I can stay on track through the app”
— 13100 W BELLFORT AVE · HOUSTON