All 25 tenant reviews.

“As a resident here who is living for the 2nd contract, I truly recognize that the Management of the Enclave at Copperfield is practicing care for residents. Just some examples: 1) The management is enforcing Visitor's Parking Policy and Procedures strictly and effectively. When I come back home from 8 pm onward, I still find a room to park my car. Many visitors' cars parking in front of Sales Office outside the compound in the evening proves this effectiveness; 2) They have all ceiling lights changed with more powerful ones and more flood lights installed outside resident blocks. In the evening, the internal corridors, public areas and parking are covered with strong lighting. It makes the compound safer and more secure; 3) They often organize a public event that bring benefits to residents such as: * Credit repair and Home Buyers Boot Camp sessions; * Provided Back-To-School Bash to students of all level in the apartment complex before the new school year starts; * Provided free swim lessons for children fro 3 yrs old to 12 yrs old how to stand water in the summer time...And much more. While waiting for owning a house, my family feels satisfied when living in this apartment complex. I honestly introduce this apartment to everyone who needs an apartment for short or long term staying.”

“I have been a resident her for 3 yrs and I absolutely LOVE it!! The maintenance is very efficient. Management is very friendly and always available. There are a lot of kids here, bit the only time you see them all, is when they are going to school; other than that, they're pretty quiet. The grounds are very well kept. Overall, I love this place!”

“Best office staff ever! They are very willing to work with you and have always been extremely nice. This is my second time here and it's been an awesome both times.”

“Brand new review as of 2016! Do not sign a lease here at this property! You will regret it and then you will pay dearly to get out of your lease! The tenants are forming a coalition against the staff and the management company over this complex working with the city and things will change for the better soon. Tenants are tired of the way this place is run. Keep your eyes open and watch what happens next!”

“I have been a resident here since 2009 and still residing here. I can't wait to move it's horrible here. The management is poor and the apartment has too many children living in the complex. The walls are paper thin, you can here everything from your neighbors from fighting to just them talking loud. It's so disturbing if you ask management to write to the neighbors about the loud noise there is nothing ever done. I would not advise anyone to live here.”

“Dont be fooled by the positive feedback that you see. This place is a joke and has horrible service when it comes to management and maintance. I have called up to the Office many times and had no answer, left a message and never got a call back. This is a low budget complex full of criminals and people that do not control their kids. I have left bad reviews before and a few minutes later there was a review to follow that was of the most positive feedback. Dont fall for the sales pitch they try to feed you... You will find disappoinment in your time at this place.”

“I have lived at Enclave for three years. My time here has been great. Now about the kids, its the parents job to make sure they don't break anything. And its the parents job to know what their child is doing at all times. At least to their best ability. I love my apartment. I have nothing but good things to say about Michelle, she is very understanding, very thoughtful and very committed to her residents. This will be my last year here. Thank you”

“I've just moved here and so far I love it!!!! The maintence here is good and Michele is the sweetest person ever she really cares about the residents so keep up your good work maintaining these lovely apartments!”

“I have lived here for almost 3 years now...I work in the property management industry (and for all the negative feedback people..no, not in this office nor for this company) I have lived in 2 different apartments here and have liked them both. As far as having "too many children" they can not deny a renter due to them having kids. And as far as controlling what they are doing ...thats a parents job. Sure I have had maintenance request and they always get takin care of. I have worked and lived ALL over Houston and enjoy it here. The office staff has always been helpful. ESPECIALLY Michelle. She actually listens and cares when I go to her with any issue I may have had. Doing more then she has to.”

“This place a disgusting!! Management is AWFUL!!!! My family and I are miserable!!”

“I have lived here for almost a year and I must say that I absolutely love it here. The grounds are well kept and maintence is fast and efficient. The staff is friendly and caring. I always see smiles whenever I walk through the office. There are quite a few kids but most seem to be well behaved as I have not had any issues with disrectpectful nonsense. I never see people just hanging out for no reason and it is fairly always quiet. Im not one to give the good with out the bad so will say that parking is not all that great but that is not a serious issue. It would be nice if the signs that warn that only head in parking is allowed be removed for easier parking but again not a serious issue. The pool is nice and they just put up a brand new playground for the kids to play. I will say this if you do no conduct yourself properly and respect the staff they will not tolerate you which is to be expected by anyone. They are professional and curtious so if that is what you are looking for this is the place for you. Remember this is a quiet community so if you bring drama to it I will find you.”

“My managers are the best this is the best place i have lived nothing has been wrong since ive lived hereall the kids are nice. this neighbor hood is a good neighbor hood. michlle phillips”

“Upon Moving to the Enclave I can say that I haven't had any major incidents. The staff is extremely friendly when I walk in the leasing office. Although I can say that there are some positve changes embarking around the complex! I do not regret anything about moving here, the rates are phenomenal compared to some Apartments that I have looked at! They do answer question in a timely manner, in which is a big plus for me!”

“Hi, I have lived at the Enclave at Copperfield for almost a year now. I don't like writing these types of reviews because they tend to be bias a lot of the time. I have not had any major issues since moving in. They have worked with me. The apartment itself is not bad at all. I above all else, I love the location. It's practically next to everything. The place is not perfect, but its hard to find a place that is. I have more positives then negatives... The staff could use a break from all the crazy kids that flock to the leasing office at various times of the day. I wish some of these parents would better supervised their children. Thanks, Guys...”

“I have been in my apartment eight months, and I am counting the months to where my lease will be up and I am out of here. Assistant manager extremely rude, you would think she owns these buildings the way she behaves; extremely lazy individual. Manager rarely around so why have her. Airconditioner out twice in 7 months, all repairs are patch up jobs, nothing is professionally done. Told that the freezer was not working right, spoiled over 150.00 of food; water leaking from top apartment caused damaged in 1st floor; ceiling has hanging paint where water came through, carpet from hall throughout closet soaking wet, yet cannot get anyone to do anything about it. This is not a place to come home to after a hard day at work, because you never know what you will find. And the staff IS NOT THERE TO HELP YOU FOR SURE!”

“I have lived here for almost a year and can't complain. The staff is VERY helpful, but you do have to remind them quite a bit about the problems you have. The maintance people are nice. The pool is clean. I do have a spider problem, because I think that they need to spray outside the apartments,not inside. And they are not little spiders, they are the size of quarters. The apartments insisde are very nice. Property is kept clean. There are kids, which i find normal and they do get kind of loud but to me that is normal because they don't get so loud you can't live here. Parking sucks!!! There is not enough parking period, not even covered parking!!!! And the dogs barking in the middlr of the night is aggrivating, but all the apartments I have lived at have had similar problems.The office does handle complaints because somebody complained about me and they took action, of course I took my warning serious because I do not like to be a bad neighbor!!! I just don't think the apartments are worth the price they charge for them. I think they are a bit over priced for the quality. Othe”

“I almost lived there for 2 years the apts are great,maintance service is good and the stuff really takes care of you very professional,the only reason I hate to move out is because Im going through separation but other than that I wished I could had stay longer”

“I have lived here for 4 years. The area is great with many restaurants and shops close by. The staff is amazing. Sometimes I hear people complaining about someone walking too hard above their unit and I'm like it's an apartment....this will happen from time to time but the staff is very empathetic as some of them live on site so they know what apartment life consists of. They are very friendly and work very hard to keep the place looking great. they put in new lights recently and they look nice. Also it's quiet. there was issues with parking but that has gotten better. Overall I was totally against renting an apartment and this has been the best renting experience I ever had. P.S. If you have crazy family and friends don't invite them over because my neighbors got evicted when their guest couldn't act right. Only invite normal people, just thought I'd give that friendly advice.”

“I personally think these apartments aren't the greatest. My spouse's car was broken into the 1st month we were here..guessing the welcoming committee. It's WAYYYY to many children that live here causing it to be a little too noisy in the evening hours....swear at least 25 got off of school bus when I was stuck behind it. The teenagers hang outside all day after school...yelling and talking on the stairwell so you can hear every word they are saying. Also there was a fight next to the pool area a few months back where HPD had to be called because teenage boys and their mothers were outside fighting. The inside of the apartments are nice actually. My only complaint is that the walls are pretty thin in regards to being able to hear most things your neighbors above you are doing i.e. flushing toilet, talking, listening to music(heard same complaint from a neighbor). Maintenance was pretty good, except when I called to report the a/c wasn't working I was told they would get to it when they could since they were having inspections....I asked how long should it be...they told me within 4 DAYS....IN HOUSTON HEAT that's ridiculous to tell a tenant!”

“Ive been here since April 2011. If you call them to fix anything they will come out.Its quiet here..I love it!!!”

“As a current resident at the Enclave at Copperfield, I must say that I am very happy here. The staff and maintenance team are very helpful and more than happy to assist me when necessary. The property is clean and my neighbors are nice. After reading previous reviews, I am surprised to see that there was some unhappiness. I am very happy here and plan to renew my lease.”

“All I can say is that it is a quiet property. However the buildings are infested with roaches.”

“Horrible appartments. They wont fix anything the cockroaches are bad as soon as your nieghbors move out, and they wont spray until you say you are moving out(they verbally told me they only spary when you move in or out)... The management is very nice at first but become very rude and ignore your requests! If you are white you will be treated like trash! I was told by someone that knows these people that they will have people that don't even live at the appartments put good reviews for them, guess it is to be expected in such a place..... Avoid these people and if you do rent here document everything and make sure all correspondences are by certified mail keep all response from them too! Do not accept verbal communication, have them put it in writing!”

“Overall the place is ok. Moved in Jan 2010. A lot of people have moved in since then and its hard to get a close spot late in the day. Property well kept. In my section there is someone on every floor who smokes weed. When the pool is open never took my kid because of too many teens especially girls all over boys. Staff is nice property is nice and well kept so overall not so bad.”

“When we first moved in it was really nice and quiet.Now its just going down the dump.People's patio use to be kept up!!!! NOW people put mattress,rails,and towels etc.Lawn furn that dont match.Friday night when i drove in the west gate I saw 3 different crowds of men hanging out in the parking lot.Michelle needs to get it together.Pool also needs improvement.”