All 26 tenant reviews.

“I seriously hate it here every time they say they going to work with me and stop the late fees they still add late fees in in some type of way as of right now I am struggling my --- off just to make it they expect you to pay your rent on time when they don't do ---- on time people go without the AC units or the heater is mold all over the apartments or we go without no hot water or no water at all and people got work and kids got to get clean for school and they expect people to take cold showers I am tired of it here I love the fact it's all bills paid but they don't work with you when you haven't struggling to get the rent paid and knowing I have two other bills on top of me take care of my elderly mother plus I have kids but do they care they just want their money but they expect everybody to pay everything on time but they can't get ---- done around in that apartment complex there's a lot of abandoned apartments that's molded up from top to bottom they are infested with roaches every summer there's gnats in the kitchen even my neighbors say they have gnats neighbors always saying they had water leaks that's why they moved apartments and still have the same problem save your money and go somewhere that's worth it that they at least do what they have to do to keep their residence happy with hard times with covid and prices are going up on everything they would even raise your rent at the end of your lease and IT department is not even worth that much and is staying there long enough you start seeing more come out your air vents I talked to a lot of neighbors and it's nothing but complaints but do they fix anything no they just want to keep getting their money keep half---- fixing apartments to move people in cuz when I moved in here there's really nobody here and all of a sudden there's people moving in but they're not happy so don't get trapping at least or anything and mess up your credit or your name on these apartment people it's not worth it when they work with me and they do what they need to do then I'll take my bad post down but until then I stand by my word”

“I hate these apartments I honestly wish I would have never moved here to begin with. The apartment I was shown when gaven a tour was nice but the one they put me in was roach infested and the sun room floods Everytime it rains maintenance does nothing at all and when you go into the office to complain they never let you talk or anything they always trying to over talk you and never want to do anything to fix the issues we have but they will listen when you tell them about paying your rent. May is a horrible manager she has a very nasty attitude and when you ask for corporate number they tell you they don't have a corporate office or they say they can't give you corporate number. Then I was asked to come fill out a form as to why I want to move out of my apartment and may told the guys not to type up the notice. SMH but will come knocking on your door like they the police for they rent money. I have seen so many leasing agents come and go and it's all because of may anytime someone tries to help a resident may will get rid of them fast oh and they have prostitutes walking around here all day long and on top of it the kids plays with the trash that gets throw away out of the dumpster the fire fighters had to come and cut the back gate open for residents to use which is a fire risk SMH they don't care run as fast as you can. DO NOT GIVE THESE PEOPLE YOUR MONEY THEY ARE TRASH AND UNPROFESSIONAL”

“I sent 10 families to the thicket and they all where denied. No crinal history, No apartment history and they where told no reason for denial. When asked for Corporate number, The manager said you would have to have to come to the office and write a letter stating why you want to contact them. DONT GIVE THEM YOUR MONEY. THEY ARE SCAMMING PEOPLE.”

“I have only been living here a month and since I've moved here there has been shooting all hours of the night, guys hanging out in front the stairs smoking pot sitting on the stairs while you trying to leave your apartment and they just sit there. The grounds outside are a mess garbage everywhere. People throw trash outside the dumpsters when there is plenty of space inside. They have nats rats and roaches and the apartments are so outdated and they fix stuff half a**. Its horrible. I want to move but don't want to break my lease. I not only feel unsafe living here but these conditions of these apartments for 550 a month isn't worth it.”

“The instructions mentioned above are only for the purpose making thisanagement team look good. When it comes down to it, it is All about money and youraintenace men are all old and ignore orders given to them by the office and/or the office are liars! So I told the truth and these raggedy apartments should be town down immediately with the facts of having the women and children have a place to go to! Its a PROSTITUTION DRUG INFESTED ENVIRONMENT ANYWAY BUT trying to start over here has been nothing but more pain, anguish,bedbugs and sorry maintenance men that live here for free!”

“OMG I love the Thicket Apt. I have been living here for 4 months and love these Apartments. The Leasing Agents Adriana and Jackie re extremely prof. and ally nice!!! Allen and Tara do the best they can do for us! The maintenance guys do a pretty good job! And every time i see the security guy i see people running!! Great Job Thicket Apt!!!”

“Yes i just try to went back to the apartment the thinkers where I used to stay and they turn me down talk about I have a broken leased with them i stay there for a year and a half and when my lease was up I moved to Monticello apartment on ella that the only broke leased I should have they should be happy I'm am coming back to them but the last person was in the office was a young man in 2010 lied on my report so i can't come back they.they don't fixed nothing they always have cack heads running in out of that apartment on top of that my apartment caught on fire in the kitchen in I was at work they say it was bad wireing in the apartment they don't have a park for the kids to play and there pool stay dirty and I won't my 35$ application money back cause I was a good attendant pay my bills on time and y'all put a broken leased on my credit report I try to talk to them but what can i do I need help to shut this apartment down this just started to day steven Johnson and they always change apartment manger was up with that some body need to get at me832 892 9425”

“These apartments freaking suck! Its been 3 weeks that my Ac does not work! I been calling after hours for the past 3 night ! I have two babies that are literally sweating! They don't ever come fix my ac . and its in between 80 90 degrees !!!! Don't move here! The worse apartments ever! I WILL BE TAKING THEM TO COURT! IDIOTS!”

“These apartments are among the worst I have lived in. I have been to the office and called twice about the ac not working and noone has showed up to fix it. Maybe if I call an outside contractor to fix it and take the bill out the rent money maybe next time it will get fix before the end of the work day. Where is the on call maintainence?”

“happy resident since 2013 new managment in July love all changes that were done especially new manager previous manager Niki never did anything so happy managment changed all i was waiting for was to my lease to end to move out keep up the good work Cindy and her staff”

“I HATE IT,I HATE IT,I HATE IT!!!! DO NOW MOVE HERE!!!! I REPEAT DO NOT MOVE HERE!!!! THE THICKET IS THE WORST IN NORTHBOROUGH!!! THE OFFICE STAFF SUCKS!!!! THEY DONT KNOW WHAT THEY ARE DOING!!!! THE MANAGER TARA IS NEVER AROUND, HES ALWAYS IN THE OFFICE AND HES SO DUMB. I WENT TO SPEAK WITH ABOUT AN ISSUE AND HE LOOKED LOST LIEK HE DIDNT KNOW WHAT TO DO!!!!! THE ASST ELENA THINKS SHE RUNS THE THICKET. ALOT OF PEOPLE HATE HER AND DONT LIKE HER. ROXXANE THE LEASING AGENT IS NICE BUT SHE IS KNOWN AS GOING INTO APARTMENTS TAKING STUFF. EVERYBODY KNOWS THAT. ALOT OF PEOPLE HAD SEEN HER. ALL YOU SEE IS PEOPLE HANGING AROUND. MOST OF THEM DONT EVEN LIVE HERE, BUT THEY ARE HERE SELLING DRUGS. ALOT OF PROSTITUTION AT NIGHT AND FIGHTS. THE THICKET IS NOT A GOOD PLACE TO LIVE. IM READY TO LEAVE AND IM NOT RENEWING MY LEASE!!!!!!!!”

“IV BEEN STAYING AT THE THICKET FOR 4 MONTHS NOW AND WOW I LOVE THE NEW CHANGES THAT THEY HAVE MADE. IN THE OFFICE AND THE APT. THE NEW OFFICE PPL ARE SO NICE AND THEY ARE GETTING THERE WORK DONE. I SEEN THAT THE WORK ORDER ARE BEEN DONE AND RIGHT THIS TIME.THE NEW MANAGER MR. TARA IS VERY NICE AND UNDERSTANDING. I THINK HE IS DOING A BETTER JOB THAN THE OTHER MANAGERS THAT WHERE THERE. THE NEW ASSISTANT MANAGER MS. ELENA SHE IS SO NICE OMG SHE MAKES SURE THAT THE GUYS ARE DOING THERE JOB AND RIGHT. SHE IS SO DEMANDING WHEN IT COMES TO RENT BUT VERY UNDERSTANDING. THE LEASING AGENT mS. ROXANNE SHE REALLY HELPED ME OUT IN GETTING THE APT. SHE IS VERY NICE AL WAYS SMILING AND ANY TIME I NEEDED SOMETHING SHE IF SHE CAN HELP SHE WILL. SHE GAVE ME A REALLY GOOD PRICE ON THE APT. THE THICKET HAS CHANGED WE HAVE NOT HAD ANY BREAK INS AT ALL!!!!!”

“looks like the apartment is getting better day by day. they have got rid of most of the bad tenants but there is still few that needs to be evicted. there is also a new management in place and the guy looks mature and acts professional. I am really hoping the property gets turn around in a few months . fingers crossed.”

“These apartments are full of crap dont not move there.The people in the office is full of it they tell you that they gonna call you back the same day and they dont...You have to harass them from them to do something..the apartments look like ----.The crime out there is terrible and they not trying to fix things out...the manger act like the apartments is the bomb and they not..they have roaches in the apartments when move in... Just dont move there”

“I came to check out the thicket a couple of months and honestly all I seen when was ppl hanging around doing a scene. I was like hell noooooo!!! NEXT!!!!but I decided to come back and check it out. I see a major difference!!!! Lillie was the one that helped me out since the start, shes always smiling and very polite, the manager is always there no matter whats going on,shes always walking property and getting after everyone. the other lady with the blonde hair that seats in the back works with me which im thankful... sometimes I have to call a couple of times to get my work orders done but its ok because there are not major issues”

“These people r really crazy, we do live in Greenspoint an butd there is crime everywhere I have lived here for 6 months and these apts were ok, but now they have gotten betta with the new Mgmt change. The old owners didn't care about us residents and now we actually get stuff fixed in my apt. All the girls walk property and care about all the drama that goes on here, so it's gotten way beta and the Mgr really cleaned up the place.”

“I leased here cuz rent was cheap and new Mgmt said they were in the process of cleaning up the place, there is security always visible and hpd officers always driving thru. It has been GD so far, the ladies in the office are cool, always very nice and friendly. Mrs.Veronica is always walking property n making her self seen. I looked at other apts In this area but the attitude of the office staff turned Me away. IM glad I chose these apts. I just hope they keep up the gd work and update the property with a mini makeover.”

“I think these apartments have change slowly but surely. every time I go to the office the girls are always nice and they make me feel welcome. i been staying here since jan 2013. when i moved in here i told my self "what did i get into" now i actually liked it.”

“I've been here since jan '13 and yes at first it was a headache and I moved into a horrible apt but due to medical reasons this area is what I can afford. Now since veronica has become manager I see a big difference. Maintence is finally showing up to fix things and I thought she was a ----- til I sat down and talked to her and she is really nice and is willing to work with my situation and I am very grateful. Keep up the good work ladies and keep hpd over here I feel safe coming home and I know if something happens yall dont hesitate to fix them. I will refer my friends and family happily:)”

“never move in this apartments. NASTY WASH ROOMS NASTY POOL.. BAD KIDS RUNNING AROUND ALL TIMES OF NIGHT. SHOOTING DRUG DEALER HANG AROUND ALL TIMES OF NIGHT. OFFICE PPL RUDE. MY HOUSE WAS BROKEN IN AT 3:00PM. AND NO ONE SAW ANYTHING. THE OFFICE TOOK 3 DAYS TO FIX MY WINDOW. MY OVEN WAS BROKE FOR A MONTH.”

“DO NOT MOVE INTO THESE APTS....I REPEAT DO NOT MOVE INTO THESE APTS. These are the worst apts on Northborugh. Full of pill heads and weed heads. Evervy 4 weeks they get new management because the tenants run them off or they get there and see how much works need to be done to them and they leave. I moved here because they are the only people that would take an eviction. They dont care if you have 30 evictins or if you're a convicted felon on the run, they will take anybody. Ive been here since Jan 13 and every month there is a note on my door saying I havent paid my rent when I have both of my receipts THEY GAVE ME!! There system is all jacked up probably cuz its been so many different managements. Lily is the only person that has stayed in that office. She sits at the front desk, cool chick. The aparments are raggedy but liviable. The people are ------..hood or wateva you wonna call it times 10. HPD is over there every day!! IF you stay to yourself, have rental problems and need to move somewhere quick and cheap by all means go head. But if you got kids and looking for somewhere nice KEEP LOOKING!!!!”

“they are nothing really special but seem to be quiet at night for the most part. From what I hear from the residents it wasnt alway this way so I have to be greatful for that. I am only here for a short time anyway so I can save up and you cant find anything cheaper anywhere in houston and they work with a lot of issues. It seems to be ok for a short time to save money, but I hope I am not eating my words later. Ive been here 3 months and the couple of problems Ive seen at night have been told to leave and have moved out.”

“They are not the best but not bad for the price. They are cheap and nice inside. They always try to take care of their customers.”

“I needed to live close to 45 North for my job and had heard nightmares about Northborough. The Thicket is turning out to be a good deal. The access gates keep people out at night and there seems to be a camera around every corner. There have been a couple of problems close to my apartment but management has since made them move. The maintenance come out right away for the important stuff and it is the cheapest rent I have paid for the past couple of years. They are even ok with my big baby, (golden retriever mix) with no extra pet rent, only $300 when I moved in, which is understandable considering everyone else was telling me she was too big. If you need to move anywhere near Spring or Greenspoint come check out The Thicket, my co-worker is moving in next month I am getting a $200 referral off my rent for her.”

“Hello you fellow renters I recently went over to The Thicket to put in a application for a one bedroom apartment for me and my young children. I went and submitted my application with the 35 dollar money order and once I gave them (her name was Bresta a heavy set white women) She told me I was APPROVED! Isn t that what every RENTER wants to hear when there looking for somewhere to stay? So I didn t ask any questions I m still a little confused because I haven t showed her and type of (ID, SSC, PROOF OF INCOME) or anything but yet I m approved! She then told me I would have to pay two months up front before I could move in on April 1, 2012. So that would be 900 dollars before I could even get my keys then she stated that I would not be able to sign a lease until I did two months there first. Then I asked to see the apartment which I was interested in renting she showed me a DIRTY apartment and she stated oh just look over the filth I was like really? So to cut to the chase don t move here! The office staff is very UNPROFESSIONAL! They don t have a clue to what they re doing! And to top it off it was like 5 people in the office complaining about their work orders meaning they needed things fixed in their apartment! I mean this was the worst experience ever! I thought I was getting PUNK D! lol I was waiting for the cameras to come out! So to cut to the chase look elsewhere there are very nice apartments in Greenspoint I love the Anniston and that s where I call home! <3”

“Northborough isnt RiverOaks but it is slight better than GREENS Road. The Thicket Apartments accepts Broken leases.The complex is presentable and also has security. Cameras are all around the property.If you are searching for a home to build up your credit try the Thicket.”