All 25 tenant reviews.

“Tired of this place, roaches and mold! you complain with staff and they argue with you rather than do something about it. Nothing has been done. Do NOT live here. The mold comes from ALL of the vents and spreads through the ceiling onto your furniture and clothing. Less than humane living conditions.”

“Worst apartment that will charge you big money for things they suppose to fix and if you disagree to pay the wrong charges. They report it to credit bureau. Be careful with these place. Problem starts the day you move in and continues even after you move out .”

“Another consumer rights violation and coercing residents to pay 49$ in the name of fast internet with some irresponsible stipulations in the lease agreement. Management or the xfinity don't care even if individuals have the fast internet i.e previously 800mbps speed. Management says we have to pay this 49$/month conditionally regardless if you already have xfinity internet package. But the xfinity customer service saying I have to pay xfinity. So pretty much I have to downgrade my speed from 800 to 600 maps orelse pay for both the parties. It's like buying one gallon of milk and paying twice the price for it. Conditional coerciveness imposed on the residents. Is it even legal??”

“I love where I am in the apartment. I have had very few incidents. The only time it becomes uncomfortable is during the winter. There is a large discrepancy in getting the heat turned on when it is really cold outside. Usually, go several days sitting in a cold apartment and after five or so days the apartment decides to turn on the heat. Other than that I like the apartments.”

“Missing packages, old building every week cars being broken, laundry machines are always out of service, sink clogs, hot water does not come all the time ac and heater gets controlled by management worst experience of my life cant wait to finish my contract here and get out of this place”

“Well my experience been here my vehicle has been broken into the washes and dries don't work properly the driveways and stuff are all messed up you know so I don't know if that's a good explanation but that's my experience living here so far”

“I been here since 2020 . I like very much the new management . They are listen to every problem I got and fix it very fast ,and that I love the most . Its convinient from here to go anywhere just 10 minutes . I Will stay here longer !”

“The manager at the time of move in was great. Things started to decline when manager was replaced and conditions started to decline. Coming home to find a swat team on the property and no manager was not great.”

“The best part of living in this complex is the location. But , Maintnance , cleanness, safety and security are very bad . When I need to do laundry , machines are broken , and always there are flyers about warnings, people That has been stealing, or breaking the property or the mailboxes”

“Mall, CVS, Homegoods, and gas stations are easily accessible, consequently traffic is terrible during early morning and mid-afternoon hours. Many pan-handlers in the area, and I suggest you don't give.”

“Great apartment complex, quiet and clean. Professional and courteous team to help you with any concerns you may have. I enjoy being here. I would recommend it to my friends, I am sure they will enjoy it :)”

“Bad experience. Using outdated air conditioning system. Roof was leaking which took over a month to fix. The the ceiling still hasn't been fixed. I'm tired of going to the office to complain. They say it'll get done but my ceiling is still WHITH A HOLE IN IT! DO I really have to go to HAA and see my old friends there?”

“Not so good, all summer long the main swimming pool was close due to poor maintenance. Entry driveway in very bad shape, needs to resurfaced. Inside my unit lot of humidity. Parking lot poor condition.”

“Overall my experience here has been just fine. Not great, not terrible(most of the time). The location is great and the rent rate is pretty good for the area. It's an old complex and it shows in some parts of the apartment. The appliances are old but work fine. The biggest issue I've had for the entire time I've been here is the AC. During some of the hottest times of the year, it just doesn't work. I've submitted several work requests and only once have they come and do anything about it that I could tell. The AC unit itself isn't located in the unit so I don't even know if they've done any work on it and they don't let me know further than saying the maintenance request has been completed. It's been a frustrating experience and has made living here a bit difficult during the hot months here. The office staff is ok but sometimes hard to reach and/or get answers to questions. Overall my time here has been fine but there is definitely room for improvement.”

“Location via this building is fine it's located near to galleria,which is good for those who works around galleria,bit plumbing is the all time big issue , a quite old building so infrastructure and furnituing is quit old.”

“It's good. Not great but good. I live on a first floor so every time it rains hard for a long period of time I get anxious because the water comes up to the door level. The water accumulates in the garden. As far as the maintenance it's been great because the maintenance guys come in and fix things in my kitchen or bathroom really quick and courteous. The pool has been dirty (green water) a couple of times this summer. I love that they gated the community and the mail area and that now we can get our packages from the code lockers. The laundry areas are clean. In my area there is a washing machine that has been smashed. The neighbors are courteous. The garden in front of my living room window is beautiful.”

“My 5 years experience in this apt is mostly positive. They clean the pool daily , the vallet trash consistently pick in up, even it's galleria area the apt is so quiet. There's a negative part of it tho need to fix the apt road”

“Overall the Complex is good. There are things that must be improved. Garage is dark. Sometimes Manager says that she are not able to do something when a problem is reported. There are frequent issues with the mail as well”

“overall was ok for the money, maintenance was ok at best as they are very slow and understaffed and most of the time was the next day at the earliest with a reply regardless of the 24-hour line ... be aware...”

“my experience while getting the paperwork/approved was amazing. unfortunately as with some customer service situations, workers are extremely polite and courteous ...until the job is done. While this complex is in a very amazing location, The staff is very poor when it comes to cooperation and assisting you when you have issues inside the complex. It is very disheartening when you go to the office because you have an issue with mail or anything for that matter and they short talk you and close the door in your face. Needless to say I cannot wait until my lease is up. I don't care how big my bedroom is (One of the things I loved most about this apartment ) the service here is not worth my money.”

“AC is not cooling and has been reported multiple times, also according to the resident parking there no towing enforcement and there residents with non registered vehicles permit on resident parking and guest parking on the residential side as well and this property needs security instead of valid trash but other than this issues I am satisfied with my apartment and yes I always report suspicious/unethical activity that goes on the property with either leasing office and the police department to have our community safe.”

“all the years i live here the only problem that always is a problem is the air supply by the apartments that is control by. anything else been well served . some criminal incidents but i never experience any”

“The swat team has been here, my air conditioning never brings my house below 75 degrees at night and 79 degrees during the day. It's nice besides that. I would really like some one to fix my air condition. I've asked several times”

“I moved in Plantation apartments in May 2021. Leasing office professionals were wonderful and unit was ready on time. It is quiet and affordable for a location. 2 big issues: roaches & smell inside.”

“Nothing is done by management to handle unruly behavior, EXTRAORDINARILY loud noise (to include screaming in the middle of the night and slamming front doors like it's a hobby), and extremely concerning public nuisances of some residents that greatly negatively impacts other residents living experience (even after repeated complaints). The gate breaks every other week (Buy a new one it's a simple solution). I got charged 30 dollars because my blinds had maybe three small pieces broken off. This is almost like a built in charge because I'd love to find one resident in the entire complex who doesn't accidentally break these incredibly cheap, weak, plastic blinds during some point in their lease simply via existing.”