SUTTER RANCH HOLDINGS LLC · avg 2.8 ★★★★★ · Houston
“I've been living here for almost a year. I have complained time after time about my toilet over flowing and being clogged up. The office send maintenence out every time to use the snake. The snake has been used so many times to the point my whole toilet bowl is scratched. Clearly there is something wrong with the toilet or plumbing sytstem so why not replace the toilet? Everyday I'm having to plunged my toilet it's to the point where I don't even use my master bedroom. Oh and don't have guest come over and visit because now their is security on the property and they will harass you and your guest if you don't have a parking sticker .Every month the rent is a different price. When my lease is up I'm gone and I don't recommend Mission falls apartments find somewhere else.”
— 10445 Greens Crossing Blvd · Houston“no buenos apartamentos no arreglan las cosas bien se molestan si llamas a cada rato por q algo no sirve por dentro la mayoría de apartamentos no sirven están podridos descastados y solo los pintan y ya aire acondicionado no sirven maquina a cada rato se tapan tardado mas de dos anos para limpiar mi apartamento tapado de sucio en los ventiladores del aire acondicionado hasta que me enferme por eso hicieron algo y por el robo y asesinato de la pequeña en estos apartamentos y ahora pusieron seguridad pero solo por mientras pasa todo como anos anteriores luego los quitan seguridad no todos chequean bien si miran que tienes el sticker del carro t dejan pasar y ahora que van a dar sticker nuevo de carro te van a querer cobrar como la ves pasada solo se acabe mi contrato me salgo ya estoy desesperada”
— 10445 Greens Crossing Blvd · Houston“I just moved in and I'm overall extremely satisfied. I had a couple of issues bUT they are getting resolved. The staff (Brigitte and Mrs Squalls) are the best and made my relocation a success. Thank you so very much. You guys are awesome!!!...”
— 10445 Greens Crossing Blvd · Houston“I live in this apartments going to 5 years and the staff in the office 2 are okay 1 is a ....... I would go and tell them what i need to be fix in my apartment and thy would take 3 weeks to fix it one time my air went off and i last 2 weeks without air smh and when its time to renew thy always go up 60 bucks im almost paying 1000.00 for what if thy dnt even fix things rite away thy take up to weeks to get it fix i dnt recommend this apartments to no one thy dnt even have security like thy did in 2014 it went to goood to bad ...... And thy laundry room all the dryers dnt work except 2 thy need to fix things before raising the rent not just that but why lie on your website making it seems its nice news flash it aint.....”
— 10445 Greens Crossing Blvd · Houston“Don't Move in this Place! When we first moved in 3years ago the office staff was awesome and polite. Now its not that way. Everyone moved out in 2015 because they raised the rent for the roach infested apartments. We were trying to buy a home so we stuck it out until we closed. Now they want to nickel and dime us to take every single penny of our deposit. We lived in the apartment for 3 years. $100 to get carpet cleaned. Um the carpet was used and old when we moved in. Now we have to pay for THIER cleaning costs. So its not worth trying to leave the right way they will try to screw you either way. We were month to month because we were trying to buy a home. We did not sign another lease after our lease was up. We paid the higher rent cause we were month to month. Well now they say that they can renew the lease with out our signature because they are a tax exempt property! So all you current residents watch out! when it comes time to move out they are gonna get every single penny from you and then some. There are other apartments that wont try to screw you when it comes time to move out. Don't put yourself through the crap they are trying on tenants. I can go on and on. The hallway lights were out for weeks before they fixed it. WE were walking through pitch black hallways at night time. Neighbor downstairs had a puppy that they always left on their porch. Poor thing would ---- everywhere and it would laying in its own ----. the dog would even go and ---- upstairs in our hallway. ---- everywhere. It smelled horrible. Trash cans are always disgusting. people just throw their trash on the floor. Parking is bad. You will not find parking after 7pm”
— 10445 Greens Crossing Blvd · Houston“Muy Bonitos y limpio. Hacen muchas actividades para los ninos. Se escucha mucho ruido de la gente arriba.”
— 10445 Greens Crossing Blvd · Houston“I came in and toured mission falls and the apartment was very clean and they have great amenities. I loved the apartments and I look forward to leasing.”
— 10445 Greens Crossing Blvd · Houston“Mission falls were the best apartments in the greens point area. They are updated and have great amenities. The leasing office is very nice and they made me feel very confident in leasing here.”
— 10445 Greens Crossing Blvd · Houston“I like it here at mission falls compared to other apartments in greenspoint area I would say they are the best. They keep the community clean, and the parking is decent. They recently changed management at the office which I think was good the old manager was never there I only know the leasing girl since everyone else is new but she is always friendly and ask about my little girl and a couple times has kept her at the office when I'm running late to pick her up from the after school program even after 5:30. Which is something that attracted me to the community the fact that they offered this after school program.”
— 10445 Greens Crossing Blvd · Houston“I've been living here 2 years and I love it compared to other apartments I've lived it actual feels like home. Every time I go to the office im always greeted by Ms. Bridget and she ask me how im doing and if I need any work done in my apartment. I use the computers a lot in the office and no matter how many times I ask her for help she never once gets frustrated or has an attitude. I like the new manager as well she is always so sweet and makes sure my work orders done. Mr. Ruben the maintenance guy helps me with groceries if he sees im putting them in my apartment as I live on the 3rd floor. I also like the activities they do monthly I look forward to them it shows us residents that its not all about money and paying rent but they go that extra mile to make you feel at home. I would recommend Mission Falls to any one looking for a Home not just an apartment but a Home!!”
— 10445 Greens Crossing Blvd · Houston“I love these apartments. Been here 5 years and over the years it just gets better. Maintenance is fair sometimes it takes them a while but the office at least gives you an update on what's going on lately they have been calling to see if the work order was completed which I like. Parking has gotten much better since they issued new stickers.”
— 10445 Greens Crossing Blvd · Houston“I have to say I love this place. Everything is so ducked off and the community is kid friendly. I had my baby 9 months ago and we fell in love with the place. They have a soccer field and a community center for kids. It's really nice. Recently we have had a lot of problems in the apartments and when we call maintanance they come pretty quickly. I can't lie this place is roach infested though. Very bad pest problem. Also I decided upon this place because it's a low crime area in greenspoint. What a miracle. No, recently I was car jacked by four African American males who do not live in the apartment complex. I got home late from work and they took all of my personal belongings!! I have a baby and they robbed me blind!!!! So inconsiderate and no sympathy at all! So the next morning I went to the office to see if they could do anything about it like review the cameras considering they stole everything from my credit card, cell phone, house and car keys to my baby car seat! They told me they couldn't do anything but change my locks!!! I DO NOT FEEL SAFE HERE! Please for your safety and the sake of your life especially if you have a child don't move here!!!!!”
— 10445 Greens Crossing Blvd · Houston“I have been living here 2 years almost 3. I have had minor issues with my apartment but overall I love it!! Everyone complains about things but they fail to mention the good. I like the fact that mission falls does activities for there residents how involved they are with the kids as well. Every time I walk in the office im always greeted by Ms. Bridget with a smile and she ask me about my grandchildren and if I need anything fixed in my apartment. The new manager as well is very nice.”
— 10445 Greens Crossing Blvd · Houston“My wife and I just moved here with our newborn 2 months ago. During this short time we came to find out that there was alot of things wrong with these apartments. The first few days we encounterd an abundance of roaches living with us and having a newborn, I feared for his safety. The maintenance takes a long time to come to your apt and fix the problems. The reason we moved here is the fact that the apt. provided washer and dryer. Its been 2 months and we have not yet received them and we have just been informed that we will not be receiving them even though they told us they ordered some for us when we moved in. In order to get things fixed around here you have to keep bugging the staff otherwise you're on ur own. The staff lacks customer service.”
— 10445 Greens Crossing Blvd · Houston“Now they want to jack people rent up because people are moving out like I said so now you have to pay water, sewage and trash really!!!! and that's because we are paying for the units that are not being used their are building blocking the view so that suck I think we need the media to get involved to see how them books look and where this money is going but there will more people moving out because 8 more people told me so. the rent should not be this high anyway from what was told to me these apartments should run at least 950 a month so you know they stealing from us bad but its not over they going to try to make up some more stuff just to try to get more money from us so watch out.”
— 10445 Greens Crossing Blvd · Houston“I moved n Feb of 2015 til present... whn i muved n our heater/ac wuz broke I had to call fire department... bcuz my apartment wuz smoky... @ 3am n da mrn'n da office didn't bother to fix our heater... i do not lke these apartments thy do not fix ne thng... if u wrk late u hve to park n da other sde... which i thnk is dangerous if u r a female wlk'n n da dark... I will b muv'n whn my lease is up... i do not recommend these apartments to ne 1...”
— 10445 Greens Crossing Blvd · Houston“When I first moved in the A/C did not work and it went out 4 times,I have only been living here for 11 months.I was told you have to pay for a second gate card, but we used two incomes.Also you need a key card to access the gym which is additional cost.I did like the apartment is family friendly and they have activities and after school care for the kids. The maintenance people kept the appearance of the apartments very well.”
— 10445 Greens Crossing Blvd · Houston“I was living in Mission Falls for just over three months in 2013. I'm in a freshly renovated three bedroom apartment and I love the layout. The trim, built in bookcase, and upgraded kitchen are a great plus as well. However the primary reason I chose Camden Shiloh over other complexes I'd looked at was because of the high ratings it had and the friendliness of the staff. If anything needs to be looked at or fixed, from a lightbulb needing to be changed to a chips in a tub needing to be addressed, I can put in a work order and guarantee it will be looked at the next day if not later the same day. I would highly recommend Mission Falls to anyone looking to live in the Houston area.”
— 10445 Greens Crossing Blvd · Houston“This apartments are infested with rats, dont move here, the office staff dont care about the residents & the manager is never in the office!!!! So noone ever knows how to help, Bad place to live, since the new management company took over they dont fix anything, they only want your money!!!! This past year have been horrible!!!!”
— 10445 Greens Crossing Blvd · Houston“The manager Carolyn has a nasty attitude.Stephanie is awesome. The apt. had roaches and wasn't eveen cleaned properly. The apt. lady get mad at me bc I don't want to live with pest.”
— 10445 Greens Crossing Blvd · Houston“I've been in this apartment for 4yrs and every year the air brakes...and maintenance has no clue as to how to fix the problem.......so they pretend to fix the problem..and your houses could be hot as hell but they'll tell you that its cool to them and management also...thlmmy airsrsi”
— 10445 Greens Crossing Blvd · Houston“I lived @ Mission Fall. From 2005-2006 never had a problem with office staff or maintenance fixing problems my toilet did Jeep over flowing but dey always were fast to respond I only moved because I was relocating but I'm thing about moving back to the Houston area and this is where I would move to :0)”
— 10445 Greens Crossing Blvd · Houston“Overall these apartments have great qualities to offer to a family. They have the YMCA afterschool program which is FREE. For my child to be able to go after school and be helped by friendly people with their homework is a plus. The apartments are older than 10 years and look like they were just built 2 years ago. They well maintained and have a great staff. Every apartments have some problems so they are not perfect but they are close to it. I enjoy the fact that there are lots of places to shop from near by Wal-Mart Dollar Tree, Home Depot, etc. To top things off they are always reinventing themselves by enteracting with the residents with different types of gatherings like for the last two years they have displayed a Haunted House for the kids on Halloween and do a little party. And the environment of the property is very familish. I think that you would love it here you just have to check it out.”
— 10445 Greens Crossing Blvd · Houston“I like living here at Mission Falls the front office ladies are very nice and respectful and alway on top of things. The maintenance guys are very nice and polite also and have always done all of my work order request in a timley manner. The best thing about these apartments is that they have the YMCA there and my children love going there.”
— 10445 Greens Crossing Blvd · Houston“Ilove living here, the office staff is so friendly and helpful with anythng i need. jose the maintenance man is johnny on the spot always. great location to I-45. I love it!!!!!!!”
— 10445 Greens Crossing Blvd · Houston