All 25 tenant reviews.

“I recently moved in about three months ago. The process was extremely easy. The staff especially Ryan were helpful. I really loved that the apartment was very cleaned and detailed and ready for me on my move in date. Huge shout out to the maintenance crew. Any request, they respond in a very timely manner. Overall, my experience was awesome. I really enjoy that the property is quiet. The neighbors are friendly, and the front office is very helpful and easy to reach out to. Would definitely recommend.”

“DO NOT MOVE HERE!!! "The bridge on Eldridge" and "Florence Apartments" is the same ----. .. Same reviews, same management, same insecurity, the same crime with cars. I live here and I'm waiting for the end of the contract to get out of here. INSECURE 100%”

“Grab a chair and your popcorn bc this will be a long one. From the outside looking in this property is stunning!! The baby bridge gives it a nice touch HOWEVER, these apartments are ------ af! They recently have been bought by another management company but it doesnt matter how many management companies you go through these apartments will always be terrible. The pest here is unbelievable like absolutely unbelievable. I kill atleast 5 roaches a day(i have video and pics). I have to get my apartment sprayed every single week or else they will be crawling everywhere. I just moved here not to long ago and I don’t allow anyone to come to my house bc I’m embarrassed at how bad the roaches are. My downstairs neighbors have an abusive relationship and ive called the cops on them soo many times because i just cant bare the screaming of his wife. Ive reported this to management so many times and they have done absolutely nothing about it. But the icing on the cake is one day I came home around midnight and to my surprise there were RATS crawling on the building, yes RATS! And I dare them to say this isnt true so i can share the video. I’m currently seeking legal counsel because something needs to be done. My contract has definitely been breached in more ways than 1. I cannot wait till my lease is up! I want everyone to beware about these apartments whatever you do DO NOT RENT HERE!!!!!! Save ur money. The same apartment i have for $970 is now being rented for $1100 its not worth it I promise. Stay away! These are by far the worst apartments on Eldridge.”

“The apartment and area are nice but there are some problems. In fact, since the day we moved here, it's smells like cigaret all the time and the worst are the cockroaches. We did not see this before moving because the apartment we are in was not the one we visit. I like the fact to have a gym center but it is never clean and some machines still do not work.”

“We really loved this community because they do a lot of amazing events. Very afordable cost and friedy staff. Whenever we face an issue, the maintance team respomd effevtively. We appreciate their efforts Very good place to live in it!”

“Honestly, I hate living here. Management is awful, they aren't helpful at all. One incident in particular when I was attempting to move, the apartments I was planning on moving into notified me I had an eviction on My credit report from The Bridges under some one else's name and when I notified the office they were rude and not willing to help and I had to pay all these fees because of their mistake I couldn't move. Besides that one incident and management the complex is beautiful it isn't too loud. There's been multiple car break ins in 2019 but none so far in 2020. I wouldn't recommend anyone to live here there's hardly ever any parking.”

“I love living here cause everyone in the front office is extremely professional and friendly. Yenis and Santiago Savers, the apartment life coordinators, do an amazing job of making sure everyone in the community feels included and welcomed. The front office staff is very helpful and really do their best to make you feel a sense of unity in the community. I very much enjoy living here!”

“I have been here for 2nd year now. First I like this community as I have been searching for new place to live and this was one of the most I like. I have bad experience at the beginning as I was not allowed to check the apartment before move in as the were working on it and later once we moved we found some missing works ( ex. carpet cleaning). Then after we moved was great experience to live there from the fast maintenance service, pool, office, gym, easy parking and access and playground. But recently we have couple of break in and I have car damaged and maybe the worst thing here that there is no security at night. Hope they work in security issue before people start move out, I have 3 friends move here and we really like the place but need to work on security.”

“The Apartment Life Team, Mr. Santiago and Mrs. Yenis, are truly fantastic!! They are always reaching out to the residents and and they are really concerned about our experience here as residents. The activities they orchestrate are exceptional, there are always events to keep us residents active and engaged with the property and all of its amenities, Awesome!!! These two individuals are a Great team and know how to make one feel Welcomed!!”

“These apartments are just so amazing and beautiful and it's just full of so many happy people and great neighbors. The schools that are close by are great and the area is just amazing. The best thing about the apartments are the amazing event coordinators who work so hard to keep the community together. They are truly amazing and make living here all the better.”

“The staff are horrible! I've been living here for only a month and a leasing agent has been constantly harassing me and my child for whatever reason. So unprofessional! At this point it makes me feel unsafe and any company I have over feel uncomfortable because she's watching me like she has a fetish or something. Other than that pretty cool apartment if the extra fees weren't hidden fees!”

“Recomiendo estos apartamentos porque desde que llegas a pedir información te tratan con cortesía y respeto, ofreciendo opciones que se ajustan a tus necesidades. Mantienen bonitas y limpias todas las áreas comunes y atienden siempre de la mejor manera las solicitudes de mantenimiento. Además tienen un equipo que organiza eventos cada mes para todos los residentes y eso te hace integrarte mejor a la comunidad. Gracias a todo el equipo que hace excelente la experiencia de vivir aquí.”

“Its a excellent place to live at. Amazing staff specially Jenny Valenzuela She is professional and knows how to treat people with respect and cares for everyone. I been living here for almost 1year with my 2kids. Not issues at all. Pool is extremely clean. 5 star apartments. I really recommend this complex. Environment is A+.”

“Helped me find the apartment I wanted and get moved in fast! Great service, contracts and fees were all well explained. My leasing agent, Jenny, also took care of any problems I've had quickly. No issues w maintenance or parking which is a big plus for me.”

“This apartments are trash there was a break-in into my apartment not even the first officer on property showed up not even the staff took any action in this situation when I notified them the incident. The staff is rude But quick to leave notes on doors for fees or anything else and having people from companies go into the apartment without authorization the gates are always open anyone can come in an out of the property it's been six months and those gates haven't been fixed they claim to be a quiet and luxury apartments well that's a lie the rent Plus the water and sewer and trash and all those fees are always high every month this are apartments not a House i don't recommend this properly at all not safe the people in the office don't care about nothing. A leasing girl Jenny took a money order that then seemed to get lost and has a very bad attitude she looked quiet and nice but once your in she will turn her back. Don't trust anyone from the office. My Children aren't even safe either. The property is dark no surveillance at all it's no parkings never available but charge for stickers.”

“The new management people just dont care. When i moved in i had no issues for the first 2 years which is why i signed a new lease. Now i just cant wait for the lease to be up to leave this place, maintenance sucks they take forever to fix your request. I submitted a request for my icemaker to be fixed back in june 2018, it took them like 5 months to fix because they kept forgetting. The gates never work. This apartments suck”

“These are the worst apartment to live in!! Please if you read this don't make the mistake to move here! Apartments have a lot of fixes to do! And they will tell you they'll fix it and once you sign that lease they will -------- you and tell you they don't have the piece to fix it or that they're making an "order" . All the gates are closed at all times, so it's pretty much open to ANYONE! It's not gated! The gate rail is broken and it makes an incredible horrible loud noise every time a car comes in or leaves and their answer to this problem is "oh well there's nothing we can do, because it's too much money" so if you have older people or kids in your house hold, be very careful. Needless to say their customer service is absolutely horrible! I really wish they got paid by service and not hourly because clearly they don't give a F!*^+ . They're always in a bad attitude and not welcoming at all! There's only 1 of them who's nice! They will tell you that the rent is one price but let me warn you ITS NOT TRUE!! Here's what you'll be also paying but they don't tell you before signing that lease! Other income (wtf is other income? ???????) Renters insurance Trash Pest control Utilities Sewer Sewer billback Trash billback Penalty if you leave your trashcan(with no trash) outside of your door Penalty if you have anything visible in your patio All this extra bs but they don't have any money to fix the damn gates?? ??”

“The environment is very nice. The apartment is well build, looks like new and very clean. Grocery store is very closer. Also, many other stores like Walmart, HEB are nearby. Able to reach highways quickly.”

“The Bridges of Eldridge Apartments is a very elegant community with beautiful landscape and high end amenities. The New Property Manager has spared no expense into renovating our community. Her Assistant Manager and staff goes above and beyond expectations to ensure there tenants are taking care of to the best of their ability and our maintenance manager is a very intelligent and effective leader with a team of highly skilled professionals. I have lived in many upscale/ luxury apartments all over the world for over 24 years and unfortunately the majority of the time the maintenance staff was always the weakest link. "However"I have never witness a more efficient/effective & highly motivated team then this staff who respond quickly to my maintenance concerns. The management team and staff truly cares for the tenets and the community. I been living here since 2015 and In today's climate unfortunately there's no such thing as a perfect living environment. Don't allow a few disgruntled reviews to discourage your judgment., come visit this wonderful Community for yourself.The Bridges of Eldridge is in a prime location and is beginning to become the preferred choice to live along the Energy Corridor and I truly enjoy living here.”

“Worst management, not helpful at all. Do not live here at all. Lots of robberies going on everyday and the gates are always broken, no security for your family. I have been living here for 2 years now and just waiting for my lease to end so I can move out ASAP. Will not recommend this place to anybody.”

“The cares team is what makes these apartments awesome they go out of they way to have family fun events movie night at the pool was awesome my son loved it. Thanks again for doing this for the community.”

“Until about 1 month ago, finding a parking spot was an issue for regular tenants, despite the provisions in the lease agreement. I am thankful this is now partially resolved as I can find a parking spot 5 nights on 7. Pros: - Good neighborhood - Good looking community Cons: - The place is not safe and very dark at night (see pictures) - Stairs and corridors are dirty and stink - The apartment complex uses mercenaries to tow cars off the property, - The management team does not listen to tenants and - The maintenance team does not always complete the work orders before closing them. Carefully weigh your options before signing a lease here.”

“The apartments layout is nice and open and parking has improved throughout the property. The residents are friendly and I enjoy staying here. The office staff has really made a differnece in trying to turn the community around. The gates are still broken but the office and maintenance have mad lenimprovments”

“Thus far, my stay here has been terrible!! During my first month, the manager had a "cleaning crew" come into my apartment without my authorization to clean my apartment and they STOLE my dishes and silverware which the manager did not replace. The "lost" two of my pacakages even though I had the receipt to prove that it was delivered to their office and did nothing to find it. Then they had my car TOWED TWICE even though it was in my paid parking spot and refused waive the fee!!!!! Please keep in mind I have only lived here for 3 months!!!!! I HATE IT HERE!!!!!”

“I love this community because the CARES team is very nice and friendly! We enjoy their events. The property is in a great area which is convenient for us in our everyday commute. We love the property!”