All 25 tenant reviews.

“My husband and I have lived apartments since we go married (5years!) and this has to be my second favorite place. It doesn't have much going on like gym or parks. But they have a cute gazebo! This complex is very small and the maintence workers live here so everything is done swiftly. Our apartment had a washer and dryer on the outside patio area which was a plus. The only noise for us was a lot of work has been don't lately like the sidewalks. Office staff was a bit rude handful of times but hey, we are human. The reason we may soon be leaving is the price! :(”

“Ive been living in these apartments for about a year now. I read the horrible reviews and still gave this place a chance. I love it here. Maintenance comes either same day or next day. I rarely have to call them. I mean the amount for rent is expensive but I guess that would be my only complaint. I havent had any safety concerns or anything. Might I mention Im a single mother with a baby so yea this place I would definetly recommend to a family with kids...only if you can afford it tho.”

“The apartment people have attitudes. They appear to be friendly then they change on you wants your in. The apartment is old and out dated to be paying $760 for a 1 bed room. Everything breaks easy and they're quick to charge you for it. There is mold growing out of the Ac vents and everything seemed to be painted over instead of cleaned.Someone always breaks the gate and parking sucks I advise you, save your money and go else where.”

“Worst ever . I hated it. The manager is too young , don't know anything. Staff walk n talk all day don't fix anything.”

“Very nice apartments. My ac broke at 9, I called the guy to fix it and he was here in literally 5 minutes. No noise, peaceful and good neighboors. Maybe a little more security would be nice but besides that I recomend this place for a family with a baby.”

“I would rate this place a zero if I could. They will scam you in a heartbeat! They think they're slick in making you pay more for an apartment that's not even the actual correct price for it. Screw this place and thank god I avoided it.”

“I agree DO NOT MOVE HERE I've been here a little over 3 month now and already HATE THIS PLACE , the managers lie in your face , they don't care about you or your safety. I've had my car broken into multiple times and they never care . They never want to make improvements like adding cameras because there to cheap and just don't care about the safety here . They come of very nice at first but please DONT BE FOOLED BY THERE SWEET AND WELCOMING TONE OF VOICE THERE JUST BEING FAKE!!!!!! if that wasn't enough they also let the trash built up and it smells nasty outside all the time . And not to mention the kids selling drugs at night ! Not only does managment suck ! But it's not save here ESPECIALLY IF YOU HAVE KIDS . I CANT WAIT TO MOVE OUT SO I MIGHT JUST BREAK OUT OF MY LEASE .”

“I am living here for 1 year and I'll going to renew my least because I really like, everything is good .”

“This place absolutely sucks”

“one of the worst places i ever lived. how do you go in my apt. and i not know and the next door tenant says ,hey they went in your apt today but they leave no notice and say why. what you think?”

“Do not move here!!!!!! I am currently living here and I can't wait to move. The people in the office do not care about the safety of others because they are letting people with felonies for assult live on the property. I do not feel that I can let my son outside because of that. Plus I have been here for 4 years and every summer the pool is closed for at least half of the summer and they do not take any money off of the rent. I pay my rent on time every month and that is the least you can do since the pool is closed and has been since the last 2 weeks of May. I do not have anywhere to go and my lease is up so I did another 6 months and they want to raise my rent. You have me messed up!!!! I will fight this until I am blue in the face. The apartments are too much and they are not worth it here. Don't waste your time looking at this piece of dump apartments.”

“As soon as the new management entered into work things changed fast, they started to raise my rent forty dollars after the contract has been renewed and that is not fair because somber of the people cannot afford paying extra money for two bedroom appartment, those appartments took away all my money towards the rent and I couldn't afford cloths pouted dipets for my two little Kids. Those managers only caste about money.”

“Don't move here. My husband and I paid our rent on time every time. Our lease was up and they made the rent higher so we moved out. We only stayed for 6 months, didn't mess up the appartment; we had no pets or anything. We did not get back our deposit and the management still put a $255 bad credit on our credit report. They did not send a letter to our forwarding address saying we owed or anything. DO NOT RENT FROM HERE!!! The ladies in the office have attitudes and they definately do not care about their tendants!!”

“I have lived at a lot of complexes and this is the only one that the staff has been wonderful. If I have a maintenance issue, it is handled right away. I don't know why the bad reviews. There is never trash anywhere, the lawn is maintained, it looks clean, my apartment is huge, the maintenance is quick, and the office staff has always been wonderful!!!”

“This is not a place you want to live. The crime rate is going up, pest is a big problem, management does not care about their residents. The leasing ladies do not seem to stay very long. And maintenance is a joke. I can't wait until my lease is up to get the hell out of here!!!!”

“2 WORDS.......BED BUGS!! Asked to leave because the people below me could hear me walk. Wouldnt have been the case if the floors werent so thin.”

“Original Message----- From: Ruano, George Sent: Tuesday, November 15, 2011 1:27 PM To: '[email protected]' Subject: ATT: Mia Elam-------Residential Complaint forwarded to HAA. They have received no response from you. Importance: High To Whom It May Concern: I reported back in July the problem with the foundation. I emailed the management in August, please see below email sent to the apartment. As of today s date the manager has done nothing and is wanting me to pay the remaining months left on the lease to get out, which is totally unjust. My mother was placed on hospice this year and she just passed away from colon cancer five months ago in the same apartment unit and I informed the manager of this and she only offered to give me a 1 bedroom unit that would cost me more money. I have been left alone to take care of my disabled brother who suffers from schizophrenia. I suffer from major depression and I m being treated by a psychiatrist. My mother s death has left me distraught and I don t know who to turn to for help. From: Ruano, George Sent: Tuesday, August 16, 2011 4:12 PM To: '[email protected]' Subject: : Re: Foundation in apartment has worsened/Apartment # 803/2nd email sent. Importance: High August 15, 2011 Cimarron Landing Apartments 10903 Highland Meadow Village Drive Houston, Texas 77089 Telephone: 281-484-0393 Re: Foundation in apartment has worsened, need to know when repairs will be made. To Whom It May Concern: The condition of the foundation in my apartment continues to worsen. I now have a crack in the ceiling above the entrance to the apartment, a crack above the French doors to the left and a crack above the bedroom closet. Could you please let me know when the foundation will be fixed? I spoke with Rosemary a month ago and she stated you were taking bids. I also mentioned that the countertop above the dish washer, there was a part that was glued together and fell off and needs to be fixed, this was also mentioned a month ago. Your prompt reply would be greatly appreciated. Respectfully, George Ruano”

“I was thrilled with my apartment when I moved in. Lots of space, no crime, ect. However, after my rent was due on the very FIRST month I got a surprize. A BALLON RATE! I had a crystal clear copy of my lease, and it said nothing about a ballon rate! Yet, every month my rent went up 50 bucks! I started at $650 a month, by the time I was thrown out on the street, with two childern and one on the way I owed $950. Since I gave the power company a 150 to turn on the power, and we where cutting back on everything we were able to keep that off my credit. A few months later,the apartment complex sent my a HUGE BILL! They racked up charges of 2,000 saying that I ruined the carpet, and the countertops needed to be replaced. It just so happened that I took pictures of the apartment before I left. I cleaned it top to bottom! It was move in ready when I left! DONT sign anything with them unless you want to live in a homeless shelter for four months trying to find a place that will take you with a broken lease!”

“I moved in to these apartments with my mom to help her out and I can't wait to move! The parking is bad, management is and rude everything in the apartment is falling apart! Our door knobs keep coming off, the face of the drawers are falling off, pluming is bad, closet doors come off, hot water runes out, and our ceiling fan in the living room keeps breaking. Also a few weeks ago the was a homeless person living in one of the vacant apartments. Please do not move in these apartments! The price is low but it is not worth it.”

“i've lived here for about a year now and honestly there are only a few things to complain about. first, the apartments are old and therefore need maintanence. i've had to call about four or five times this year about water leakage. the maintanence responds very fast and are really friendly though. they always fix the problem right the first time. secondly, there are a FEW roaches. i've seriously only seen a few small ones the whole time i've lived here. like i said before, the apartments are old and these things are to be expected. you get what you pay for. but an exterminator comes once every other month so it's all good! lastly, is the quality of the materials used. i don't care for the cabinets or the tile in the kitchen and bathroom but it's really not a big deal. so yahhh, there are downsides but they are things that can be overlooked. nothing special. nothing too bad. just average.”

“these apartments are not worth your time & or money every other day the managment changes & the maintnance changes. They send strangers to your door & if you arnt there how could you trust them in your home. There is a new person each week! The manager is a .....! We are getting out of our lease a month early & they came up with over 2,000 dollars worth of fines to get out? why not just pay the last months rent? So i said thats what i would do.. but no they came up with other lame reasons why i couldn't do it. I have had SO MUCH problems with mold its ridiculous. I have a baby first of all & second of all I have been in & out of the doctor with respitory & headache problems! They send people to "fix" it but all they do is spray spray paint over it? No, i had to hire someone to take care of it. Our AC is broken like every other day & the noise? It never ends. always people bassin' & bumpin there loud music & hanging out in the middle of the road? And the parking sucks. you have to walk a block sometimes just to get to your unit. Also if we run our 2nd tub the water leaks downstairs to the fan. all they do is patchwork. our fan is about to fall off but they never fix it right. It always breaks a day after they leave. One of the reasons we decided to rent was because they supposidly had a onssite security guard. well after 3 different times of gun shots on the complex. we finally were told that no one walked the premises? & the gated area? might as well count that out. half they time the gate is pryed open & you can go in & out as you please. There is dog ---- all over the ground because they dont inforce rules here. Its been a horrible horrible year! Cant wait to get out of this hell hole!”

“Who ever wrote the last comment must work for the apartments because I can promise you...no family would ever want to stay here and these apartments have gone to ---- since the new management took over. I have lived at these apts and still currently do for about 2 years now. I am not getting kicked out, evicted, forced to leave, ect...I just really do not like the new management. Every since they took over the apartments have gone to crap. The area where I live constantly has a plumbing problem and water coming out the ground and flooding the side walks. AND IT SMELLS HORRIFIC! And this has been for over 2 1/2 months and the problem is still not fixed. The trash is barely kept up with and you will see things sitting by the dumpsters for weeks until they are picked up. Its not because the trash people but the apartments. Then they allowed a towing company to come into the apartments and tow your car at their own will. I mean for the littlest thing they will tow your car. My friend came over for not even an hour and when she walked out her car was gone. Then come to find out the tow truck company took it because her tire was on the yellow line...not over the yellow line and in the other lane...but on the yellow line. When I went up to the office they said it was out of their hands because of the contract they signed. My friend had to pay over $200.00 to get her car out. Then one day I had a sticker on my car from the tow truck company saying they would tow my car in 8 days if I did not get my inspection sticker up to date. It expired 09/09 and it was 10/02/09. The police department doesnt even pull you over unless its been five days since the end of the month. This tow truck company is ridiculous and the apartments that I live in dont even offer to help or tell the company they are in the wrong because they get a part of everything they make. Then during the end of the summer the health department came and closed down the pools because the new management stopped cleaning them and instead of fixing the problem the apartments just closed the pools. Even if they did open them back up I wouldnt swim in them. ANOTHER MAJOR PROBLEM and why I know a family would not feel safe here is because you hear gun shots and cars are always broken in to. I walk my dog and constantly find bullet casings on the ground. And some lil punk spray paint the pavillion thing in one of the court yards and it sat there for over a month until the apts came and painted over it...not the color of the rest of the pavillion...just a big white blob right in the middle. The old maintenance crew used to be friendly and say hi and now the new maintenance people just walk by and stare. They are not nice and when they finally do come to fix a problem its about 2 weeks later. AND after everything they want to raise my rent. I already pay $567.00 for a one bedroom apartment and they are tryin to raise it $150.00. They are absolutely nuts. No one would pay $700.00 to live in these apartments and if they do they must be desparate. Overall, I would never recommend these apartments to anyone. If it was a few months ago I would feel completely different but now these apartments have just gone down the drain. They are unsafe, unsanitary, and not friendly.”

“I have lived here for 4 years and I do not understand why the bad reviews? Yes management has changed but that happens everywhere (and it was for the best!) Things have always been nice but now they are great! The office staff and outside staff are all nice and always have a smile on their face. I have lived at other apartments before and I have never called one "home" but my children and I do call Cimarron Landing "HOME"! I think all the reviews were people who were kicked out or fired, plus the dates are old!”

“Stay away, I am having a hard time staying until my lease is up. They changed managers May 2009. Maintenance was really quick and thorough up until that point. Once the new managers took over, it has been nothing but untruths and put off today what they can do a few days to a few weeks from now. It took several weeks to fix a water leak in the parking lot and a couple of days to have a plumber fix a sewage problem, there was sewage on the ground during that time. The pool is filthy. They also have a 25 pound limit on dogs, but I have seen several large dogs on property. Dogs are also supposed to be walked along the fence line, yet you see dog mess everywhere. The rules must be for only a few of us.”

“Throughout the majority of the time my husband and I spent here it has been peaceful. Pros: Maintenance staff live on site and fix things quickly. Tenants are usually informed about any incidents that occur on property.No apartment complex is free of auto breakins and some other forms of crime. Rent is affordable if you are currently on a fixed budget. Usually well lit parking lots, only takes one call to have lights replaced. Parking lot recently redone--good job. Gates work 85-90% of the time, if broken they are repaired within a day or two. Property is well kept. Located in a convenient area. Not perfect but decent parking. Cons: If you have more than one child you may want to consider more space if you allow them to play outside. Apartment complex is very small and tightly knit. Apartments are older(built in the 80's). Weathering around doors and windows may need to be replaced. Wasps & hornets heavily populate the bushes around the property. Walls & ceiling are thin so if your neighbors are heavy footed & loud like mine you will hear it all. Unfortunately, the largest problem is the changing class of people....I'm not lying when I warn you that they are moving in. Loud hood music bumping throughout the night and into the early morning amongst other negative things that I am begining to notice.It's like one person invited all of them to move in at once.”