RADIUS WEST PROPERTY OWNER LP · avg 3.9 ★★★★★ · Houston
“Poor management. Don’t have solutions of your problems. Stealing and parking are the biggest problems of this community. It’s not a safe place to live. If you open ticket for maintenance it takes a while to get completed. Poor amenities. This community management need ways to make money.”
— 1721 GREENHOUSE RD · HOUSTON“Property is such a beautiful vibe . The staff is amazing and interactive . Very welcoming . Quiet . Friendly . I recommend asking for Ana or Karla . It’s a very lovely place to stay . They go above and beyond”
— 1721 GREENHOUSE RD · HOUSTON“I don’t not recommend this complex!!! I have lived here for a year and the place just keeps going downhill. The corridors have been dirty since I moved here, but now they are just disgusting! Nasty stains everywhere. Some residents are very nasty not picking up their dog’s poop and piss in the elevators and leaving their trash out in the corridors. The residents near me are pretty quiet for the most part. Some Apts are INFESTED with ants throughout the entire apt with what the exterminator called ghost ants! The exterminator was no help at all either, so I had to get my own spray and spray the Apt literally from top to bottom once a month to keep them away. Traffic noise from Greenhouse seeps through your windows and sounds and feels like the “loud” cars are driving through your living and bedroom…their windows are terrible for soundproof! The pool area is nice, but you are only required 2 guests. The gym is lacking for a newer complex. They were bought by new owners a few months ago so the old staff left, and the new owners raised my rent by $150 for a 12 month lease which equates to an increase of 11.4%! I’ve never even heard of an increase like this. They even wanted to lower the existing staff’s wages and that’s why they left for new opportunities. I do not recommend Radius West!”
“I use to enjoy living here when Pegasus management was the managing agent. This new company Your Way property management is a joke. They hire an inexperienced so called Regional manager as she introduced herself as. She makes false promises, the office is only staffed with one person, who is trying to run everything. Parking is a nightmare ??, vehicle break ins are on a regular basis. You can obviously see the that the Regional management has no idea of what she is doing. She is argumentative and gives you ultimatums " if you don't like it here you can give your notice " what is up with that. YOUR WAY HIRE EXPERIENCED, INTELLIGENT PEOPLE TO RUN YOUR PROPERTIES, i have lived at several high end communities, this was once a decent one, no it has gone down hill. Dirty interior corridors, no customer service and a mini ------ running your properties. Please hire people that know what they doing and have customer service skills. I have to post this anonymously, I do not need Hilter firing on me.”
— 1721 GREENHOUSE RD · HOUSTON“This apartment looks so beautiful outside and a nice place to live. However, I hate that they don't have enough parking for residents and guesses. I work at night shift and get home with no parking, running around looking for parking. This isn't very pleasant for me. I will move out soon because of this issue.”
— 1721 GREENHOUSE RD · HOUSTON“Ever since they changed property management companies to Your Way Management Team in November 2021, it’s been pure hell to live here. The on-site manager resigned as well as the other office staff so the property is currently not being managed. Trash everywhere, gate broken, and car thefts. Management is unresponsive to issues. The rent is too high for these conditions. Go rent elsewhere. It’s a ------ place.”
— 1721 GREENHOUSE RD · HOUSTON“We are living in here for more than a year and we have no complaints. It is really nice to live in here. No trouble with neighbors or the office and services staff, they are really helpful. We recommended!”
— 1721 GREENHOUSE RD · HOUSTON“Melanie is always very responsive and really cares about the community. She takes pride in resident relations. Maintenance is very quick and the grounds always look great. Overall I'm a satsified resident!”
— 1721 GREENHOUSE RD · HOUSTON“The community is very clean and I have had no trouble with parking space. The main issue that I have had was that I have had two packages that are lost. I signed up for the parcelpending and they are not being delivered there.”
— 1721 GREENHOUSE RD · HOUSTON“My experience wasn't too bad...I was moving in from out of state...and I did everything online...the staff at the radius...made sure I had the proper information I needed. Once I moved in I fell head over hills with the apartment...and pool area...everyone here is also super friendly..”
— 1721 GREENHOUSE RD · HOUSTON“My overall experience has been great so far. I love how professional the office staff has been. They never made empty promises, and apologized for something that was clearly not their fault. That meant a lot in that they took in consideration that I have a son in which was really heartfelt.”
— 1721 GREENHOUSE RD · HOUSTON“so far not good. Not enough characters to explain. Just trust that their are far better options close by. This is a clean community and is fairly quiet. But lying or not specifying things to get someone in a contract is disgusting!”
— 1721 GREENHOUSE RD · HOUSTON“So far so good. I loved it here. Office staff are nice, mantainace is good. I would refer a friend. Elevator goes in off some days tho but so far so good. Rent is however expensive here as compared to others around. Thank you”
— 1721 GREENHOUSE RD · HOUSTON“I love this community. I would recommend to friends and family. We love the closet space, bigger than most other apartments we searched. We fell in love with the space, it's perfect and we can finally have guests over”
— 1721 GREENHOUSE RD · HOUSTON“My experience so far has been really good! No complaints. The community looks good, not too noisy and have plenty to do. I have no regrets about moving into this apartment. The front office staff have always been courteous and thorough when assisting me.”
— 1721 GREENHOUSE RD · HOUSTON“I had an issue with the Unit I wanted it but we worked it through and everything worked out good. Brenda, susy and Luisa had did there best to solve the problem and make me as happy as they could! Thanks them all”
— 1721 GREENHOUSE RD · HOUSTON“This has been the best apartment that I have lived in. Staff very helpful and repairs done ASAP the pool is beautiful neighbors are friendly noise level is low pets are not aggressive trash is picked up on time”
— 1721 GREENHOUSE RD · HOUSTON“Prior to moving in I found it extremely hard to reach staff by phone. On my move in day I was very excited but arriving at the office staff was prepared and asked me to redo paperwork I was explained that my mailbox was a different number from my unit. The agent was fairly new and she tried her best but seasoned staff should've been more helpful with her. If the office staff could but customer service at the forefront these apts would be very lovely to live.”
— 1721 GREENHOUSE RD · HOUSTON“The staff that works at Radius West Apartments displays excellent customer service. Speedy responses and expert knowledge. Staff works extended hours and make sure everything is up to your expectations as a tenant. 100% recommend.”
— 1721 GREENHOUSE RD · HOUSTON“Community and staff is great. Reconstruction of the parking lot has add on to the greatness. Only thing is the loudness seeping in the house for people that lives close to the main road. Other than that, this place is great.”
— 1721 GREENHOUSE RD · HOUSTON“So far so good! Everyone has been very helpful and friendly . I just moved in and I'm loving my new place already. I love the convenience and how everything I need as far as shopping etc is close by .”
— 1721 GREENHOUSE RD · HOUSTON“I love my apartment the only issue that we had was the parking lot and they are working really hard to solve the problem and I think it's almost solve, maybe they need to improve how people smoke around the apartments and community areas but other than that this apartments are incredible and gorgeous”
— 1721 GREENHOUSE RD · HOUSTON“Melanie made the application and moving process very easy. I'm obsessed with the cleanliness and design of these apartments and all of the amenities. I definitely plan on living here for a while. I have everything you could ask for within the complex.”
— 1721 GREENHOUSE RD · HOUSTON“This community is great. I am so happy I moved here. This was a great choice. They made everything easy from applying to moving in. If you looking for a new place, look no further. This is the place to be.”
— 1721 GREENHOUSE RD · HOUSTON“The team has been amazing and so accommodating it made such a sudden move much less stressful. The location is great as you can get on the highway very quickly. Overall very happy with our apartment! +beautiful pool view!”
— 1721 GREENHOUSE RD · HOUSTON