“There is very little luxury about this apartment complex. Dog turds litter the hallways and stairwells. Hallways get mopped maybe once a week, so tenant spills just sit and stink up the community. A strong marijuana smell has greeted me in the stairwells on multiple occasions. There are three swimming pools which will be out of commission for weeks at a time. Outdoor grills have also been unusable for weeks at a time. Elevator outages are not uncommon and will take at least 48 hours to repair. Automatic garage doors are constantly breaking because tenants and visitors tailgate and the most that management will do is send nagging emails telling people not to do so. Likewise management constantly threatens to tow people who park in reserved spaces and handicapped spaces, but I have yet to see a tow truck in the property garage. From fall 2019 to the summer of 2020, the common areas underwent a major renovation project which hardly improved what was already a very nice space for hosting parties. However, while these common areas were unusable (about 9 months) no discount on amenity fees were made, despite this being part of the value of what the high rent is supposed to justify. Long story short, for the amount of rent tenants are charged, you are better off paying a mortgage or renting a house nearby.”
— 2900 N BRAESWOOD BLVD · HOUSTON“This place just gives a superficial and false "luxury" appearance. They spent a lot of time and money fixing the leasing office area, but there is so much in the apt complex that needs to be fixed. Forced us to use a valet trash service who just threw all the trash in the main trash area on each floor and clogged it up. The trash ROOM is filled with trash for about a couple days every week. They also forced us to use an app on our phones that lets us in. But it is currently broken, and residents are continuously locked out of the apartment and forced to find other doors that work. There's many doors that are broken by the road, allowing anyone to come in. Pre-COVID, there were numerous car break ins that management never did anything about. They falsely claimed there were security in place but I saw a guard one time at like 6 pm [none ever at night] and they still no security cameras Only plus is the security - always get the work orders done within a day and very nice and professional. All in all, this place might falsely lure you in but it's all fake. Once you actually live here, management does not care about you.”
“Since the first day we came to the community we loved it, honestly it is super quiet and the staff is awesome and helpful, we love the 3 swimming pool options and the location is close to everything. They recently upgraded the coffee machine in the lounge and that's nice. The parking is convenient they do try to keep it safe with security guards so that is good.”
— 2900 N BRAESWOOD BLVD · HOUSTON“I have listed at Archstone Toscano for about 10 months. I have really enjoyed everything about it. I'm sad to move out, but only because I'm moving to a house. From the 1st minute I walked into the leasing office to tour, until now - everything has been great. The office team knows me by name, always greats me and asks how I'm doing. I highly recommend this community to everyone.”
— 2900 N BRAESWOOD BLVD · HOUSTON“I lived here for corporate housing and then moved to permenant housing in another apartment complex. Once my lease was up at another apartment complex I chose to move back to Archstone. Here are the reasons they are extremely helpful and accomodating. I work late hours and can call on the office team to leave packages in my apartment. I called maintenance once and it was after hours maintenance appeared in less than ten minutes. Here is what is amazing this is a pet friendly complex and I do not have pets. It is quiet considering I see pets daily. The office will work with you based on your specific preferences. I recommended without hesitation!”
— 2900 N BRAESWOOD BLVD · HOUSTON“I love this complex. It is close to everything that one might need. 1 mile to Rice Village and Med center. Blocks from Kroger and Target. The staff is excellent and helpful. I would also like to praise the maintenance staff. I have only put in a few requests but every time that i have, it has been done the same day. Amazing for this large of a complex. Truly happy to live here.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Worst apartment complex I have ever lived in! It's noisy, dirty, and poorly constructed and built! On MULTIPLE occasions the apartment flooded from either the water heater or the plumbing! When the maintenance staff was confronted about it, it took a few days and unfortunately we had to stay in a hotel until we were relocated to a temporary apartment while they were "fixing" the problem. We were not reimbursed for the hotel stay. The elevators frequently break and the management staff is the worst we have dealt with!”
— 2900 N BRAESWOOD BLVD · HOUSTON“A great community in a great location. It is a little disappointing that rent jumps quite a bit year-to-year, and the same apartment can be rented by a newcomer for less money -- a sign that they don't adequately value retention. But otherwise, it's a great place to live and I recommend it enthusiastically.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Overall a positive experience and I would chose it again. In fact we went on an apartment search after our first year was up and did not find anything remotely comparable to the experience at Archstone. Units are beautiful, spacious. Close to common places of work w/ complementary shuttle service, very safe pedestrian-friendly neighborhood. Espresso machine is 24-7 and heavily used. Lovely common spaces. Extremely receptive staff. Generally quite clean and pleasant neighbors. Areas of improvement would include optimizing the public computers to improve their usefulness for residents and improving the operation/reliability of the espresso machine. Overall, however, no significant complaints and very happy to be here. We think of it as home and will be sad to leave it when the time comes.”
— 2900 N BRAESWOOD BLVD · HOUSTON“I moved in while the complex was still under construction and have been in 3 units since. All have been easy moves and just for the need of more space when it became available. The staff is extremely professional and friendly. I look forward to more years with Archstone Toscano!”
— 2900 N BRAESWOOD BLVD · HOUSTON“Great experience living in toscano. Staff is excellent and maintenence is great. I would recommend to any first time apartment renter who wants to feel safe and valued as a customer. I have had only good experiences.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Archstone Toscana is conveniently located near Rice University and Medical Center. This complex was build just a few years ago. Its amenities include three swimming pools, conference room, business center and very good gym. The office stuff is always helpful and very polite.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Friendly staff that made the move in a hassle free experience! The location is also very convenient! Within 5 min of med center, rice village shipping center, and major freeways to easily get to and from the galleria, and downtown.”
— 2900 N BRAESWOOD BLVD · HOUSTON“There is a lot of potential with the lush scenery, clean environment, good location, and very helpful personnel in the office (Jared), but the overall satisfactory is low due to other factors. Cell phone signal is very poor in my unit and around the complex, the internet in the club house does not work even after putting in requests, the computers in the club room and business room are very slow and don't connect to the internet at times, the walls and ceiling are very thin and I can hear everything, parking on my level is difficult to find most of the time, and designated trash areas need to be picked up more frequently to avoid overflow.”
— 2900 N BRAESWOOD BLVD · HOUSTON“This one of my favorite places I've ever lived in. The location is great, not only are you near everything in Houston, but you still maintain a homely environment on this side of town. The complex and staff are fantastic!”
— 2900 N BRAESWOOD BLVD · HOUSTON“This place is great! Here is the reason why: Extremely clean, quiet, maintenance are quick and effective! The office folks are friendly and help. I can't ask for anything better. Customer service is always on par!”
— 2900 N BRAESWOOD BLVD · HOUSTON“The staff at Archstone Toscano are very kind. They are mindful of their residents needs and requests. I highly recommend this complex simply on merit of the staff; however, their rental offerings are also well-maintained, luxurious, and priced reasonably.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Lived here about 20 months Overall I'm very pleased. Finishes have held up nicely for the most part, though appliances are lower end and act that way too. Have loved staying here in the time I have been here. Office staff gets to know you and always tries to help its tenants. Very responsive to service requests both in your apartment and community problems. It is a little pricey but you pay for upgrades amenities and little touches so it's worth it. Couldn't be a better location to shopping and the medical center. Rice village, the heights, downtown, reliant stadium and other areas all within about 10 minutes. The whole complex is only about 2-3 years old depending on when the specific building opened. My only complaints are that the parking garage speed bumps destroy your tires. It basically feels like you're jumping a curb every time you hit one. If you live on the fourth floor you hit 15 speed bumps. I also wish there was a better set up of the garage. Too narrow. Would also love to have valet trash because the only trash areas are on the opposite corners from where I am. I would recommend this complex! I hope it stays well maintained and up on pest control!”
— 2900 N BRAESWOOD BLVD · HOUSTON“Archstone Toscano is an example of what apartment living should be like. The staff is friendly and responsive. The accomodations are clean and picturesque. The unit was spotless upon arrival, the deposits are fair, the parking structure is spacious, and what else can I say? I will always look to Avalon communities as an example of where to live!”
— 2900 N BRAESWOOD BLVD · HOUSTON“Very friendly staff that obviously cares about this complex. Grounds are maintained well and complex has awesome amenities. Noise level is a little high but it's expected with wood floors. I'd also recommend a unit away from door to the parking garage, as it gets pretty noisy in the mornings and afternoon. I'd definitely recommend to someone who loves running outside since the running trail along the Bayou is right across the street.”
— 2900 N BRAESWOOD BLVD · HOUSTON“The staff at Archstone Toscano is EXCEPTIONAL. The maintenance team is excellent and I have never had to call twice for anything. It is a clean building and the amenities are plentiful and beautiful. As a single woman who has lived in the building since it opened a few years ago, I feel very safe and secure in the parking garage, building and surrounding area. It's walkable to Rice Village, the Texas Medical Center area and beautiful neighborhoods. I would HIGHLY recommend Archstone Toscano for a great place to live.”
— 2900 N BRAESWOOD BLVD · HOUSTON“Love the apartment but parking could be better for late night employees. If the option became a available to pay for a designated spot I would take the opportunity immediately. Also, be prepared to see animal feces in the halls. Residents do not know how to pick up after their animals.”
— 2900 N BRAESWOOD BLVD · HOUSTON“I've been renting with the Archstone Toscano for about a half year and I've been very pleased by the experience. The property is pretty clean for an apartment community, the landscaping is outstanding, and the amenities are all well maintained. Neighbors are as annoying as anywhere else, but the construction is pretty sound-proof so that you don't hear too much of their noise. much better than at other places. I would definitely recommend the Toscano, especially for people who work in the area (medcenter etc).”
— 2900 N BRAESWOOD BLVD · HOUSTON“Great apartments and great, safe community for my son and I, very close to TMC. Very helpful, funny and welcoming staff. Sometimes, I just stop in and say hi to them, they have become my friends. I love it here, I came from out of state and so happy I chose Archstone Toscano as my home!!!”
— 2900 N BRAESWOOD BLVD · HOUSTON“For those seeking accommodation near the medical centre, this is an excellent choice. Pleasant staff, very good amenities (gym, 3 pools, business centre etc) , large and well- maintained apartments. Thus far, I have really enjoyed living here! A good perk, is the community shuttle which makes several stops near the medical centre.”
— 2900 N BRAESWOOD BLVD · HOUSTON