All 25 tenant reviews.

“OMG! Where do I start? I hate it here. Roaches galore. Been here 2 months. Just nasty people here. Should've noticed that when they showed the model apartment. Surprisingly mine looks nothing like it. Dogs bark constantly all morning and night, dogs not on leashes and run around and bark at you, and they pee and poop everywhere because they're watched. My daughter stepped in some. Just Gross!!! A pizza man comes honking his horn very loudly and yelling PIZZZAAA! Annoying & nasty. Especially since i work at night. Who wants something made I don't know how long ago and has been handled by God knows who? Parking is joke. People actually park on the sidewalk & in front of your apartment on the grass if there are no spots available (no towing). They also block the walkways, so my grandmother (in a wheelchair) hates coming over because she cant get through. That's my heart and I hate it cause she doesnt like coming over. Theres no fence on the so called patio but yet you're allowed to put patio furniture on it for someone to steal. Apartment smells bad too. Can't wait to move. Please don't move here unless you like pure caosity everyday.”

“Lived here for a couple of years , its been the greates no problems , everything good great aparments to rent ! (:”

“Good and nice apartments the community around the area is good.”

“Very nice clean property , I loved the pool by the office and they have a gym , too! I visited a couple of other properties but this one was the most clean one and with the best customer service. I liked how they greeted me right away and took the time to answer all my questions . I was disappointed when they told me there was no washer and dryer connections but they have huge laundry rooms ! I didn't lease for this 1 reason but I would totally recommend this property.”

“PARKING.There is never enough parking for the number of residents.If you park anywhere aside from the exact spaces ( of which there are not enough) your car will be instantly towed.Management is working with the towing co.Desperate residents or visitors are forced to park their cars in many ways that are not safe for cars around.My guests and I have been towed five times total!!!after that they rather pay a valet parking by the bars in front of the complex than taking the risk to be towed ( 5$ VS 225$). LAUNDRY.one laundry room .always full on week ends.more than the half of the washing machines are not working properly, dryers as well..Count 4 to 5 hours doing laundry for 3 to 5$ wasted in a machine that does not work.Of course there is no warning signs!COMPUTER LAB.two computers. only one is working and you can use it for 30 min max.Printing 1$ /page, scanning impossible. option free is copying .Bring your own paper.FITNESS .6 machines.2 are working. POOL.THE RULES ARE NOT RESPECTED. fully dressed people in the water ( cloths smoaked with sweat, socks)...I let you imagine how disgusting is the water ! dirty as I never seen before.some days the water is just green. food,beers and soda's cans on the concrete area outside the pool...cannot even describe it ! See the pictures. For the sake of your health avoid that place.GROUNDS .Very poorly maintained!.there are fecal matters left by resident's pets everywhere! Trashs left by residents directly patios and the grass!even the kid playground is dirty and not maintained !!! .UNITS.units are old and not maintained properly.They allow more people in unit than they are supposed to which explain the lack of parking lots. When there is heavy rains the place is flooded. Expect water in your apartment if you live at the 1st floor. PESTS.bugs, bed bugs, fleas, roaches...are everywhere !such a nightmare Even if you clean your place every single day you will still experiencing roaches.MANAGEMENT STAFF.Once you ' ll sign your lease you will meet such a unfriendly staff. Unprofessional. Meeting the manager is complicated unless you have a lot of time. MAINTENANCE STAFF.good customer service. They try to help you and it is very pleasant to deal with them. When I was there I used to think that they were not correctly notified by the office about services requested. which explained the delay to respond. Here the positive side of that place. - southwest Freeway at 2 min -public transportations at 2 min -short distance to Galleria, downtown and midtown -bars and restaurants on Richmond -on site store.That is it! Briefly the place is a garbage dump.i saw that their website have been renovated but the pictures are very far from the reality.i took the pictures this year I believe they talk for themselves.none rule is reinforced by the management office except when it is about the rent!and believe me the rent is a way too high.i used to pay 950 plus utilities fees...(those were going up and up and up without any reasonable explanation).its OK to pay more than a thousand if you live in a descent environment but to pay that much for that place that is just a joke!a word to the wise!good luck”

“DONT RENT HERE LOTS OF BED BUGS!!!! BERTHA THE MANAGER STEALS MONEY FROM THE RESIDENTS . SHE DONT CARE ABOUT YOU THIS APARTMENTS ARE TOO HIGH OF RENT AND HAVE LOTS OF BED BUGS”

“This is not the worst place I've lived, but it's damn close. These people are greedy like you wouldn't imagine. The residents aren't people, they're dollar signs. The laundry eats money, and they charge fees on top of fees. My car has been towed more times than I can count and I live here. Parking permit and all. Worst thing I ever did was sign a new lease.”

“My boyfriend just moved into these apartments three days ago and we are already dealing with a roach problem. It's disgusting and this is typically a deal breaker for me anywhere. My boyfriend has already alerted the staff and they said they would send a bug person within a week I'm really disappointed in the apartment complex and hoped for the better.”

“This apartment complex is very trashy nasty dirty the office personnel is very brash I'm polite and insensitive To humane reasoning they do not take up with their residence they are very on respective they don't do anything nice they try to look out for their tenants but they only look out for -------- tenants they are quick to put a boot on your door for the 10th and $50 and will not work with any of the residence at all especially if you are not --------”

“I've never had any safety issues since I've lived here, but once the new management team came in they have done a horrible job. From the so called leasing agents and receptionist in the office that are always on their cell phones when you are talking to them in person and have no idea what they are talking about and being rude in general to the maintenance that drinks and parties on the premises out in the open, everything is a mess. The laundry center here has been in disrepair for months and after many complaints still nothing has been done. This is a huge complex with 1 laundry facility, to have half of the washers and dryers not working and not attempting to fix is horrible. This place used to be run competently until Parawest took over.”

“I DO NOT RECOMMEND MOVING TO THE BEVERLY PALMS APARTMENTS. I have lived here since June 2013 and my biggest problem has been Bed Bugs. My apartment got infested with bed bugs and my $900 couch got ruined. They attempted to get their bug guys to come out, but that didn't help. I personally had to hire Terminex and they couldn't even fixed the problem. Another problem I have is the safety. There used to be security guards, but now there isn't. The gate is ALWAYS broken and people always tailgate you to get into the complex. Also, if you plan on paying extra for a parking spot, expect people to double park. It happens at least once a week. My lease ends in about 6 months and I am counting the months!!!!!! My utility bill here is ludicrous. In the summer, expect to pay around $150-$200.”

“Warning: do not move here. I was let out of my lease because I was dealing with bed bugs for 3 months! And they basically said there was nothing they could do. The leasing manager, was going to move me within the complex and after two weeks of runarounds with her. I finally thought the apartment was ready and my Att install guy was waiting for me in the complex when I arrived. I went I to the apt complex and the manager told me the unit was still in use! And wasn't.t going to be ready for another week. Mind you, I had my stuff packed and everything ready to go. That was literally the worst day I've had in awhile. I hated living there the last few moths of my stay. I had lived there for 3 years and I had bed bugs before but with the extermination the first time I was good for awhile. I believe the whole apt complex is infested, there were always mattresses and couches by dumpster with black feces all over them. The neighbors keep I to themselves which is good but they let their dogs sh** everywhere so you constantly have to watch your step. The grounds are not landscaped or maintained. Management is not inviting at all, sometimes they don't even acknowledge that you're in the office and ignore you until they're ready to take care of you. The worst place ever, I wouldn't live there if u was given free rent and a large sum of money. LOL I rather be broke and bite free! I spent money on a mattress encasement and box spring cover to avoid ruining my bed. When I moved to my new home. I had to get rid of my bookcase because I found 2 bed bugs on the wall next to it (they follow you wherever you go FYI) and I was being bit at night.. AGAIN. I figured out the headboard was the culprit so I threw it out right away. Been bed bug free since. That's what Happens when you pay for cheap rent, literally a ---- hole. And the apartments flood very badly, anywho aside from bed bugs there were carpet beetles, fruit flies, and LOTS OF ROACHES. The extermination they did for the roaches was a freaking joke. They used some gooey brown stuff that made the apartment look disgusting like ---- on walls. I'm writing this review for the reason being that I wish there was a review warning me before I stepped foot in that place. Word of advice: Turns it being more costly in the long run when paying for less. I'm paying 100$ more at my new place but I'm no longer afraid of my own home. I have hardwood through dining/ living room. Nice carpet in room, renovated ceiling fan and bathroom! The bathroom is inside my room.. Thank goodness lol. And overall I love it here, it outs Beverly palms to shame. Plus management goes out if there way to make you feel welcome, and always greets with a smile in their face, and their really personable. Ok I'm done with my rant, hopefully you apt. Seekers will not take this with a grain of salt. Happy hunting!”

“JOANNA NEEDS TO BE FIRE! WORSE CUSTOMER SERVISE, SHE HAS A NASTY ADITUDE I WAS GOING TO GET A APARTMENT THERE BUT JUST SPENDING 20 MIN WITH HER MADE ME CHANGE MY MIND THEY NEED BETTER PEOPLE IN THE OFFICE.”

“Ridiculous, It's past 90 degrees here now thats it's summer time, and my ac, has now been out for a month. This is not right. I don't know a thing about ac units, but there is obviously something wrong. This would be horrible, horrible if I had children. I have been complaining for over a month now, and they have only once sent their maintenance guy out, who did nothing but tap on the thermostat. It must have a leak, or straight up needs a new one. It's getting unbarebly hot, to where it feels better outside than inside my home. This is something that is important,, and should be priority to have fixed but yet they do absolutely nothing. I would never recommend anyone to live hear. All I can say is i'm stuck for now, and thank goodness I don't have babies living with me. These apartments need to get their prioroties straight.”

“Roaches, roaches, roaches everywhere!!! Is so embarrassing when you re walking from the parking lot to your apartment and you see roaches on the ground, come home and your apartment is infested. The parking is a nightmare if you come home after 7pm good luck! You will have to walk quite a distance and walking alone at night in this neighborhood is not safe. Read all the reviews the good ones are written by the staff a real resident would never be happy with this place. Rent keeps going up, and the apartments are old and going down. If you tour them notice the second floor is not level and neither are the apartments, watch out you might step on a roach!”

“Though the apartments are quite cheap, you get exactly what you pay for. There is never enough parking for the number of people living there. If you park anywhere aside from the exact spaces (of which there are not enough) your car will be instantly towed. The apartment co. likely gets a kickback from the towing co. so they will tow you as much as possible. I am not exaggerating, I have been towed 5 times in the last 12 months. When my oven and AC stopped working it took over one month for them to bother send someone to fix it despite constantly following up with the front desk. On top of all that the complex is in a far from desirable and very unsafe location. Spanish is the primary language spoken by residents and staff alike. I will not be renewing my lease and would discourage anyone from living here.”

“Please don't come here. It's your life at risk here. Management does not want to spend money on hiring more security.The security company is a good one and they mean well but one officer for the entire complex does nothing. There are robberies at gunpoint, hostage situations and terrible ligthting. They let anyone live there. Drugs, loud music, drunks . It's terrible. No. No. No.I even think management is in with some shady stuff. Pets of all kinds, along with their feces everywhere, beer cans, dumpster divers. illegals with many adults living in one apartment. Hell no. Do not come here.”

“I recently visited the leasing office at Beverly Palms and they were so nice. It is so hard to find a good, affordable and nice apartment I found out. They walked me through the whole process and I got to see all of the new amenities they have to offer. They have a really nice pool with a bridge and a BBQ area. They have a convenience store right there on the property! Awesome! I really liked it and am going back to lease today!”

“There was a recent change of management in these apartments and they are horrible. When I moved in to my new apartment there were many things broken including the toilet, sink, blinds, a/c and many other things. I have been living here for months now and they still have yet to fix many things that were broken since I moved in. No matter how many times I tell them to come fix my things they dont. They now leave the gates open and never have I seen a security guy. Awful apartments and I would not recommend them to anyone!! Seriously dont waste your time!! I cant wait for my lease to be up!”

“Yo vivo en los apartamenots de Beverly Palms y me encantan estos apartamentos. Tengo casi 10 a os viviendo aqui y cambiar de gerencia es lo mejor que ah pasado. Sandi la manegadora anterior te decia todo lo que querias escuchar pero no hacia nada. Ahora la do a que esta aqui te dice la verda. La unica cosa mala son los parquiaderos pero como me dijo la manaier poco a poco se esta solucionando. En esots 10 a os no me hicieron nada en mi apartamento pero ahora me arreglan todo lo malo que Sandi les dejo a ellos.”

“I would say they have great prices, space, and specials. The office staff is quick to fix my clients work orders and I really love how they have resident functions every month. the management staff worked hard to make sure my client was qualified and apartment ready. I am an Apartment Locator and I also have worked in property Management. So, I have no problem telling the truth. My lady had to move very quickly and had no time to waste. She moved in 3 months ago and I have not heard one complaint yet. I make sure my clients are taken care of. If you still want to know if I am telling the truth you are more than happy to call me for proof. 281-302-9519”

“Horrible Management & Maintenance. Incompetent ! 3 months and repeated calls for repairs. Seriously?! Filthy laundry rooms, dumpster areas, patios, common areas. Not worth the money.”

“I have never had any problems while I have lived here other than my A/C needed some work and when the new management people came in they fixed it for me. OH! and now the residents dont park all crazy on the sidewalks like they used to before. Like who the heck pulls their car almost to their front door right on top of the red stripe lines that say no parking? These people do and no one ever said anything to them until the new office ladies came in and sent out all those letters and started putting stickers on the cars that kept doing it. Its much better now.”

“Strange opinions I just read here....you have a lot of time on your hands "anonymous". I have not seen these problems you are talking about at all. By the way why would some who lives here contact the EEOC about discrimination? Isn't that the Equal Employment Opportunity Commission? I think you just blew your cover. Anyway, I LOVE my new apartment so much, it is awesome! This property is cool and I am so glad I decided to live here. GIANT laundry room, TWO pools and palm new computers residents can use too. I like the girl who helped me get my apartment too, she is nice and funny. I got a garage too for my car right by my apartment”

“Just walk away now. This place is a total joke. It's not nice, the only nice looking part is, of course, the Leasing Office. Stick around the complex for 30 minutes max without someone walking you around and lying to your face, you'll know right away this is not a place you want to live(however, you may fall in love with potential neighbors) Wish I paid attention to it a little more before I started renting here. Just heard about this site from other Tenants and now we're all trying to get on here and warn people! You can save yourself a lot of money living somewhere else, nicer, on the same bus lines. May be a little more expensive, but not by as much as we pay here. The water is either scolding hot or freezing cold when you take a shower. There are vermin everywhere, and they don't do normal bug sprays. So, it's like, you have nooo clue what's going to be where when. And, its too much money! When you rent in a complex, you're paying for the maintenance, right? This is horrible. Run away, run away. Check out some other places; Tanglewood Court Three Fountains One The Winrock BriarWest They're all way better, and the same amount of money. Oh, yeah, you won't have a place to put your car anyway! A lot of places get broken into around here, and even some cars. They offer garages, but you can barely lock them, so, that will likely be an easy target. Oh, man, and the gate? It's always open. If you're a student, like me, you'll be stressed out all of the time. Try student housing from the nearby schools if you're in school. Closest ones are HBU and AiH. Goodluck!!”