All 25 tenant reviews.

“Move in day was January 22nd 2021. The day before move in we find out that we are forced to have carpet, them knowing we have a big dog that is in transit to become a service dog. Not to mention you MAKE ME PAY $350.00 PLUS $100.00 NON REFUNDABLE FOR MY DOG THAT IS NOW A SERVICE DOG, DID I RECEIVE MY MONEY BACK. NO!!!!!!! MY AC LEAKED FOR TWO MONTHS BEFORE SOMEONE CAME TO FIX IT. THEY MADE 4 ATTEMPT AND IT STILL LEAKS TO THIS DAY. I WAS TOLD THEY DON'T USE AC COOLANT, IT'S BEING PUSH THROUGH COLD WATER. IT'S NEVER BROUGHT UP DURING SIGNING THE LEASE THAT YOU CAN ONLY USE ONE EITHER IT BE HEART OR AC... YOU CAN ONLY USE THE HEATER WHEN IT HITS LIKE 60° OR COLDER. WHICH I THINK IS VERY IMPORTANT TO TELL NEW ATTENDANTS. THE ROACHES CRAW THROUGH MY CARPET, APPLIANCES WAS BRAND NEW BUT DISH WASHER IS AWEFUL AND STOVE WORKS SOMETIMES. MAINTENANCE CAME OUT FOR THE STOVE LOOKED AT IT AND SAID I'LL BE BACK. THAT WAS TOWARD THE BEGINNING OF AUGUST WHICH TODAY IS AUGUST 28TH.... AND I GET AN EMAIL THAT THE SERVICE ORDER IS COMPLETE. LET ME TELL YA ALLLLLLLLLLLLL THE NEGATIVE THINGS IN THESE REVEIWS ARE SO ON POINT, DON'T IGNORE THE RED FLAGS PPL... THESE PPL ARE RUNNING A SLUM BRICK BOX..... TWO DAYS AGO MY HUSBAND AND I WAS IN THE FRONT ROOM WATCHING TV EARLY PART OF THE MORNING. WE HEAR TWO PPL ARGUING OUTSIDE OUR APARTMENT, I GO TO OPEN THE DOOR AND MY HUSBAND STOPS ME AND SAYS DON'T GO OUT THERE BECAUSE HE HEARD THE FEMALE SAY "OH! SO YOU GOT A GUN AND YOUR GOING TO SHOOT ME?.... WITHIN HOURS THE POLICE ARE HERE AND EVERYTHING IS TAPED OFF. HE SHOT THAT YOUNG LADY. THAT SAME DAY I CALLED THE OFFICE TO TELL THEM THAT THERE WERE PPL FIGHTING AND WHAT WAS SAID. THEY TOLD ME DON'T WORRY ABOUT IT THAT MAINTENANCE WAS ON THE ISSUE. LIKE REALLY PPL.... ITS NOT MAINTENANCE JOB TO GET IN THE MIDDLE OF PPLS PERSONAL ISSUES. NOW YOU COULD HAVE GOT MAINTENANCE KILLED. SHAME ON THE MANAGER OF THIS PLACE. WHEN I ADDRESS MY ISSUES TO HER SHE TOLD ME THAT IF I WAS NOT HAPPY HERE I COULD PUT MY 30 DAY NOTICE. AND I HAVE VIDEO OF THAT WOLF WHOLE ORDEAL. THEY TRULY DON'T CARE ABOUT ANYONE BUT TAKING THEIR MONEY. YOUNG YOUNG CHILDREN ADULTS IN HERE AND THEY WALK around with AKS AND PISTOLS. DRUGS ONTOP OF DRUGS... THEY MAKE YOU PAY $30.00 FOR TRASH PICK UP AND HALF THE TIME THEY DON'T PICK IT UP AND LEAVE A NOTE ON YOUR DOOR BUT NEVER CHECK OFF WHY THEY DIDN'T PICK IT UP. THEY NEVER TELL YOU IT'S MANDATORY TO PAY FOR THIS. THIS COMPLEX IS SO SO SNEAKY. READ READ READ READ YOUR LEASE AND IF YOU DON'T UNDERSTAND SOMETHING ASK PLEASE BECAUSE THEY WILL DRAIN YOU OF YOUR MONEY AND EVERY SENSE OF PEACE YOU WILL HAVE STAYING HERE. I CAN'T MAKE THIS UP GUYS. ON A DAILY I TAKE PICTURES AND VIDEOS OF THE GROUNDS AND IF YOU HIT ME UP I'LL SEND THEM TO YOU. USED CONDOMS AT MY FRONT DOOR OR IN THE POOL.... TRASH AND GROUNDS ROCKS THROWN IN THE POOL BY KIDS. TRASH BAGS OPEN AND HALF THE TIME THEIR GARBAGE ISN'T EVEN IN TRASH BAGS. NEIGHBORS FIGHT ALL THE TIME. @Wjourney2@gmail Com Please STAY FAR AWAY FROM THIS PLACE IF YOUR NOT USE TO LIVING IN A ------ ROACH INFESTED,GUNSLINGING,TRAP HOUSE.... GOT UNTIL JANUARY AND MY STUFF HAS NEVER BEEN FIXED AS OF TODAY.”

“Dangerous, drugs, prostitution, gun shots just for fun sometimes they'll start shooting and be laughing about it. They don't care who gets hit. Young, stupid, and Dangerous. Maintenance will try to test you by coming in your apartment at night with your children there for no reason. Management is ------ and will fine 101 reasons to add fines on your bill, like they get a commission to put extra fees against you. Fights, police called all the time, no hot water for days at a time, no ac or heat for days sometimes because the boiler will go out whenever and the ac will break whenever. It feels like Iraq, if you have PTSD or if you don't want to get PTSD don't come here. Humans should not have to live like this. It's overwhelming. If you have anxiety done come here. If you are trying to live a safe life and a good life don't come here. They lure you in with cheap rent but it's not worth your life. After the first lease they will go up between $300 to $500 on your rent. This is the projects don't let the location fool. This is the straight up ------, hood, projects, etc. Do not bring your kids here!!!! You do not want you kids to be trafficked.”

“Claudia work her magic on me getting in this apartment and Maria make sure of all my check off list was taken care of and everyone in the office is very very helpful in what you need. God Bless them all.”

“Do not move to this ---- hole! I promise you you will regret it. Management is HORRIBLE at there jobs! Air is always out, water is always cold, and rats run in and out of my apartment more then I do! DO NOT MOVE HERE! It’s infested with roaches & ------ mentality people that blast music all night!! No gates, and security sleeps all night!”

“If you enjoy RATS coming in and out of your apartment, climbing on & through roof, NO AC ALWAYS! NO hot water, loud inconsiderate neighbors and rude management and staff, this is the place for you! RATS Are everywhere! ROACHES ARE EVERYWHERE! The Maintnance, cheaply seals the holes, but literally the next week the rats are back! Roaches are infested in these apartments! I have had professionals clean every week, and it’s like the roaches never leave because they are in the walls! They charge for pest control, but they barely ever come when you call for them & you get charged MONTHLY FOR IT! Pest control has come here maybe twice and I’m constantly putting in request! These apartments are the CHEAPEST OF THE CHEAP! I’ve lived places where I’ve paid less for rent, & have been treated so much better by management. Management likes to bully the residents, and charge them for every little thing, but LITERALLY can’t fix one thing, cant do anything correct, and don’t even know how there own system works! My rent continues to go up, & they have no logical explanation on why they keep giving us all these new charges, but can charge you for some BS! Things that are not in the lease!!!!!! (We get a email about how they are going to charge extra for something every week from Martinez!) The air condition is always BROKEN! They hire cheap people to fix the job, and it only last two days and then we are all suffering again! My hot water is always COLD! How!?!? I’m paying money to be in a prison! Do NOT MOVE HERE! I should not have to constantly wash my a*s in cold water! The night security that they hired LITERALLY SLEEPS ALL NIGHT, they don’t patrol the units, they don’t do anything! If someone is parked in your spot, you just have to deal with it! There is no reason to even have security because they suck! And they sleep, and do NOTHING! They are scared of the people that live here! GET RID OF THEM! They do nothing!!!!! This apartment has a habit of moving people in that obviously can not respect other neighbors!they are LOUD, they are mean! And very distasteful! Cars are CONSTANTLY being broken into! And they still want you to pay rent!!! I over heard a Maintnance person, telling another tenant about what the person has in the apartments! UNACCEPTABLE!!!! I don’t care what it is! Keep your mouth closed about people’s belongings! Trash is all over the place! They have no working gates for safety! The rats are free to party when & how they want! The air conditioner is ALWAYS broken! roaches roam free like they Pay the rent! Maintnance always does CHEAP jobs! Pest control sucks! Your car probably will be broken into because security sleeps for pay! And the management is RUDE and don’t care about anything but the rent! I’m begging you to not move here! If you have young children, DO NOT PUT YOUR CHILD IN THIS SITUATION! if you are elder, PLEASE FIND SOMEWHERE ELSE TO GO, your health will decline living in this RAT hole!”

“Used to live here for awhile. Friends used to live here. We now live in the surrounding Meyerland area. We constantly hear about people getting shot at these apartments. Even at the Valero that’s close to it. They need to just tear these apts down if they’re not going to protect their residence.”

“I have lived at Villages of Meyerland since early 2020. The pandemic has been an issue, but that does not absolve the management from doing their duties. The management is very poor. I am not going to repeat the items that others have posted about...they are true. The maintnenace staff do their best, but they take direction from the management. An issue that needs to be stated is they have problems with their website at the beginning of the month when rent is due. Rent must be paid via the portal. I think it is quite convenient for the website to go down at the first of the month. This gives them an opportunity to capture late fees for no fault of the resident. They are now allowing rent payemnts to be dropped off at the office. If you cannot go to the office, you are out of luck.”

“Since the change in staff and rental company service orders are not done in a timely manner. There is a roach infestation problem.The leasing office staff are unprofessional and "surprise" up charges are added to rent monthly”

“I live here at villages at meyerland for 6 urs I want to tell you during this pandemic with the coronavirus the staff has been super n very empathetic. I have a job at a liquor store but it seems like I have to quarantine every other week . When the virus started I was good from March to June in payments. Maria has been more than helpful with letting me make split payments. As the virus gets worse n I am in the public working especially at a liquor store we're demand n people r higher than ever n me having to quarantine for certain medical conditions. I want to say 100 to Maria n being patient. Thank u staff at villages n Maria. Monika”

“No AC since 07/10/20 to 07/15/20 They had no plan of action incase Ac went out in the HOTTEST OF MONTHS no small units s given to famlies or elderly ..Filters in apartments never changed NO WASHER DRYER CONNECTION THEY CHARGE SO MUCH MONEY A MONTH GO SOMEPLACE ELSE- HORRIBLE THESE APTS SMELL OLD”

“The staff here was extremely professional and HELPFUL with getting me moved in. My leasing agent was Versie Wells and she was on top of things since I first walked into the office. After driving from California to Houston I had a very bad experience with a different apartment complex and the Villages at Meyerland helped turn around this negative experience and make it a positive one. They understood my dilemma and helped me get moved into my new home in a VERY timely manner. Thank you to Versie and the staff here at the Villages at Meyerland. Love my new community and home.”

“I love this community because the area that I live in is always quiet there's never any issues hardly any noise the office staff are very professional personal thanks to Wayne Clark who handles all my needs is very nice always answering phone calls and assisting customers everytime I come into the office. Wayne deserves a raise !! I also love the fact that the community has a gym !!!”

“You should be ashamed for how you treat your residence!!! We have not had AC for DAYS (3-5 days in the SUMMER!!!) YOU SHOULD BE ASHAMED for taking peoples money and not providing them with livable spaces!!!”

“Great property always clean quite stores near by apartments property staff of these apartments are great come in experience the difference in apartment renting you will love it....... even store very close you can walk to the inside the apartments or very nice spacious omg wouldn't rent anywhere else”

“Affordable living. Freeway are easily assemble. Spacious apartment with good closet space. When you call the front office and leave a message there is normally a fairly quick turn around call back from someone. I wish there a washer/dryer in the units and it was a gated community.”

“Roaches haven't stopped since i moved in haven't even been here 2 months and I'm ready to move out my neighbors fight everyday and night the noise never stops. The property is never clean and the office staff is very lazy and maintenance never fixes anything. I wouldn't recommend these apartments to anyone”

“I have lived here for over 8 years. It has had its ups and down, which all revolved around the management company in charge. Our current management company Greystar, is the best. After Harvey, Katrina and all the ppl in the front office went above and beyond to help ppl. They took the abuse and kept helping all the tenants that had to move. The maintenance workers are great. Maybe the grounds could be a little nicer, but with all the smokers and ppl who don't pick up after their dogs, it is not VaT's fault. The noise is about what you would have anywhere (again it is only ppl who think they are entitled to play their music as loud as the want that really cause any problems).”

“I would like to thank kaya She is an amazing person! She understood what I was looking for and made sure that she took her time and made me feel comfortable. She showed me around the property talked to me like I was a person and not a dollar sign I really appreciated that! I feel like as an adult you know what you are getting. You be respectful of others and their space and they will do the same. I have not had any problems since moving in. It's quiet most of the time. Every now and then someone will be playing their music a little loud, but that is normal anywhere you go. The staff is good at keeping the grounds looking decent and the neighbors are nice. its not a luxury apartment, but its good for the price. It works for me.”

“Ive been living here 2yrs. When I first moved here at was very nice. Great neighbors and so peaceful. Now, omg. Its gotten so bad from robberies to shootings. It now stinks horbably everywhere u walk. The noise is outrageous. Kids roaming everywhere with no supervision destroying propertie, throwing the rocks everywhere even inside the pools. Kids are always swimming alone. This beautiful place I called home isn't home no more. Moving when lease is up. No matter how much u complain to management about drug activitie and excessive noise nothing is ever done. Its gotten so ------. Things like this isn't suppose to be in Meyerland. Then its suppose to be cameras and security. None!”

“I recently moved to Houston from the Midwest for work and have been looking for a place to call home and have heard about this complex so I decided to come in and I met with Kaya. The apartment complex was actually pretty nice, seemed really quiet which is what I like, and very convient in location with my new job. The thing that impressed me well is Kaya's professionalism. Where I'm from that's few and far between when looking for apartments. I can tell she takes her job seriously and because of her professionalism this complex has made it in my top 3 choices. Keep up the great work!”

“Just got approved to live at the Villages at Meyerland apartment complex. I know it will be a pleasure. My initial visit was very nice. Ms. Dorothy Hartsfield is a great person to work with in finding just the right apartment for you in this complex.”

“I am a resident at Villages at Meyerland and so far it has been one of the best places to reside. The property is well kept by maintenance. They are quick to fix any problem reported in a prompt and timely manner. The property is peaceful and safe thanks to awesome management. Ms. Katrina thanks for making our stay here worth it. Sincerely The Williams Family”

“The air conditioner has gone out twice since I have lived here and I've been here a little over a year. The office staff have never sent out notices about what's going on or plans for when the AC will be back on.”

“From reading the other reviews people are not telling the truth. The area is not safe. Several apartments got broken into. Also, my car was broken in. My son got robbed at gunpoint in these apartments. The area is not gated so anyone can walk in. The apartments are very trashy, loud people arguing, loud kids throwing rocks everywhere. All around, just a lot of problems. When I first moved in a lady that lived there warned me of the conditions and she was right 100%.The apartments are just nasty not only do they have a roach issue, ants were getting in my car and also in the washing machines in the laundry room. The front of the apartments looks nice close to the office, but the rest is horrible. Even though they pick up trash, they don't clean up the trash. No one ever picks it up. When you're walking outside roaches are walking also on the sidewalks. People let there dogs poop everywhere and no one picks it up. So when you're walking to your apartment you have to avoid trash, poop and roaches everywhere. My apartment a.c always leaked. Maintenance was called out several times, but the problem never got resolved. There was more issues, but it would take all day typing them.”

“i currently live over here i hate it so ------ a lot of roaches moved in a uncleaned apartment i think because i'm black they think i want to live around ------ ------ they don't sleep loud half of the people over there don't work worst decision i ever made not convenient at all people hang out at the corner stores across the street if i had money i would break my lease don't move here someone was robbed in the parking lot not long after i moved in very i seen a fight since i got there loud ------ rap music plays while im trying to sleep”