All 25 tenant reviews.

“Stayed here for 7 years left in 2025 the new apartment managers Acadio Barraza is racist and pick on black residents he retaliates lie , break laws, manipulate, gas light he's a habitual malcontent who keeps up drama”

“My review isn't on the apartment complex it is on the manager Ms. Tanya. Since this new company took over they went through at least 5 managers that was nightmares but Ms. Tanya I believe is the missing piece to the puzzle. Thank you so much Ms. Tanya for all that you do including your patience with me, you are a gem. Your knowledge and understanding is appreciated”

“Trinity Multi family bought out roscoe properties. This company is the worst! We have no hot water going on nine days. I have to harass office mangers and works about updates. Nobody is giving real time or real dates on how long we will be without hot water last week I spoke to office worker and property manager Lynetta Johnson on the matter and her reply was “Ive been in this business for years and the hot water will be fix next week” *This week* and still no hot water. Also another issue was maintenance works we have a new maintenance worker every week with no iD badge No uniform just random guy’s we even had a couple once I’ve never felt unsafe in my life. The least Trinity company can do is give us updates on new maintenance works someone we have to let in our home or even scarier someone who’s coming into our home when we are not there, but I’ve done my research and I found cases of maintenance works accused of sexually assault with this company. *I’ll link the news article* Please do yourself a favor and not make Timber Run a place you call home. If you have any complaints this is the number to HOUSTON APARTMENTS association https://https://”

“I have lived here for 5 years. Management has changed for the better. Any problems are addressed immediately. The staff is outstanding right down to the maintenance guy. The grounds are maintained very well. There are lots of kids playing outside but if you don't mind that it's not a problem. Generally, the parking is good with separate spots for residents and visitors. Pets are allowed and you will rarely encounter them outside. People are friendly here and mostly keep to themselves. It's not a party kind of attitude here. There are plenty of shops and restaurants nearby and a grocery store a few blocks away. Overall, I recommend this property without hesitation.”

“Timber Run Apartment This is a Great Community to live in,if U new to the Houston area or not. Great Location near Shopping Center,Grocers Stores,even Bus Stops to take u in to Downtown, about 30 min ride,The staff is very helpful and very Frindly.Would Defi nitely Recommend this Place.I my Self been hear going on 5years and Love it. Wade Wooten”

“The 5 star reviews are clearly from the office staff. I have live her since 2014 because they do not allow you to sign a short lease or I would have been gone. When I first moved in to my apartment it was infested with fleas and I dont even have an animal. It was not panted and there are holes in the wall. There is mold in the vents and around the tub where they did paint to cover it up. There mantince man will come and go in you house with out leaving a note stating he was there. I would not ever reccomend these apartments to anyone. DO NOT MOVE HERE YOU WILL REGRET IT THE WHOLE TIME! Bionca is very rude and there is no way to talk to upper managment about anything becuase they do not provide that information anywhere.”

“Customer service great greeted by Bianca super friendly. Nice community quite & clean over all.”

“I'm very pleased with the location and the way the grounds are being kept up. I don't go in the office much but the staff is friendly. I don't have kids, but I see kids out playing in the grass field in front of my house. The noise level is very low the only time you hear your neighbors screaming is when the Texans are losing!! The front gate has broke a few times but has always been repair within a day or two.”

“Office personal are very friendly. Haven't had anything break in my apartment. Grounds are kept nice and clean. There is plenty of parking.”

“The staff is extremely considerate and friendly. Crystal And Sherrie are always ready to help with a smile. Every request that I've made has been met (and I like to think that I'm a needy tenant). There are A LOT of children that live in the complex. If you don't have a problem with the kids everything else is great. Maintenance is out within the next business day. I moved here from Michigan and I'm afraid of bugs- I haven't had an issue with any in my apartment. I'm thankful for the staff, I don't socialize too much with the neighbors but everyone seems pretty nice. I've lived here since April 2014.”

“Pretty nice apartments. Moved in October 2011 with my fiance. The first manager was a bit helpful but the new management is extremely nice. The pet fee is a bit high (the first manager told us $600 for each pet). We had a leak in the bathroom, but they fixed it as soon as I let them know (took 3 days). Maintenance is only a few guys, but they are really nice and polite. I loved that they had new light fixtures when we first moved in (they renovated a few units). I live upstairs and there are a few noise problems with the neighbors sometimes playing music too loud, but the management sent out a letter addressing the problem just yesterday. The water is cheap (included in rent). The mailboxes could use a bit of fixing up but not too bad. All in all, this a very small apartment complex and their rates are really good. I am definitely renewing my lease! -Proud Tenant EDIT: Parking is a bit of a hassle but they just put up signs to tow away the vehicles who double park. Never been to the pool, but kids sneak in at night. I feel pretty safe at night, but always be alert. For my studio apt I'm paying $435/month. Pretty nice.”

“Worse place ever. Would recommended to a rat. Management harass u, ur kids, house guest etc. Don't waste he time or money or gas”

“I went in to Timber Run for information on the apartments. When I went in no one greeted me, I searched aound for an open door to ask for help and when I found 2 people there they looked at me and continued with what they were doing. Finally I asked them can you help me and the guy just said "hang on just go over there and sit down or whatever". They had no refreshments on top of that I had to wait like 10 minutes. I asked for the prices and he wrote one price. Then he said "do you want to know the special" I thought that's what I came in for. I got 2 sets of prices written on a floor plan but no description on what was what. I have no idea what the app fee is and I don't even know the guys name. Overall I did not like the community. And as I was leaving I saw 2 men making "home-made" cigarettes.”

“They said they will work with a 2 yr broken lease and because my husband has a 1 year and 11 month broken lease they couldnt work with us. But then again, assistant manager Demona had the nerve to ask of me to give her a deposit of $100 to hold an apt and then asked of me $300 cash! The other manager Stacey well she sleeps around with residents here, then leaves stalking letters on residents cars! Apt trash pickup comes once a month and horrible stinks where ist right beside the bus pick up for school! THESE APARTMENTS SAY THEY ARE BASED ON INCOME, HELL MY 2/2 IS 850!!! AND I ONLY MAKE $10 AN HOUR!!!!! The do random checks and steal your valuables! i have set up video foortage of Demona going thru my jewelry and taking a pair of diamond earrings, $200 cash and spilling a cup of coke on my carpet! I called corporate and let me tell you Bob from Corporate is coming down TO FIRE ALL OF THEM!!!!!!!!”

“I have lived at this apartment complex for the past nine months. The management was very friendly when we were signing the lease, but those people are no longer there. In fact, the management has changed three times since I have been here. Each time it has gotten worse. The current manager is less than friendly. That is the nicest way I can put it without cursing. Aside from the manager herself, they do not repair anything. I have made several complaints about the broken window blinds, cabinet doors hanging off their hinges, broken drawers, air conditioning that does not work, door seals that let the outside air into the apartment. It is so bad that it wouldn't make much difference if I left the door wide open during the hottest days of summer. The apartment never gets below 85 degrees until the weather cools off. I cannot blame this on the maintenance lady. She is one person working as hard as she can to keep up with an apartment complex that is falling apart at the seams. They refuse to hire anyone else to help her just as they refuse to renovate the buildings networking to maintain compliance with current standards for the RG 60 lines that Comcast and all other high speed internet and digital television services use now. The rent may seem reasonable, but if you are planning on living here then look forward to terrible conditions inside. Another problem is that the security gates rarely work. Sometimes they will only open half way, or they will not work at all. They will repair them, and then the gates will break again, and remain so for weeks or even months at a time. There have been reports of home invasions in this complex, and a previous maintenance person was beat nearly to death by a past resident just 6 months ago. The residents of the complex show no courtesy to anyone at all. They play loud music all the time, and carry on drunk in the common areas. It is common to see some guy going to the bathroom on the sides of buildings. In summary, all I can say is if this is where you want your family to live then good luck. I will pray for your safety as I pray for my own family's safety.”

“I moved into this complex about a month and a half ago to be closer to the college, but I've had nothing but problems since. This is my very first apartment, and I am not satisfied at all. The people in the office were courteous and polite when we were there to look at the units and discuss filling out a lease, but it seems the ONLY way to get in touch with these people is by going to the office. Each time I call them I get the machine. Maintenance is very poor. They fired the man that was working here before, but it seems things aren't any better. During the time I've lived here only more problems have shown up. The apartments themselves are old - I'd lived here when I was very young - and old appliances still remain in the units and mine are either broken or very close. But even though we've gone to the office several times and complained of feeling unsafe and how unhappy we are at the status of our unit we've yet to see any improvements. People are always outside yelling across the parking lots at each other or playing very loud music from their cars, and children are often running through and around the cars and have even been seen climbing into the beds of trucks parked there. I would be very upset if I saw someone else's child climbing on my vehicle, and would be angrier still if I found damage to my vehicle because someone couldn't control their children. It is not safe for them to be playing in the parking lot in the first place. The stove has been broken for nearly a week now, and though they tell me maintenance will be out 'today', they have yet to show up. They've taken a look at my leaking fridge and crooked sliding-glass door, and have claimed that parts need to be replaced, but it's been about three weeks since I last saw them. The light fixture in the bathroom has blown up two light bulbs since I've been here, but all maintenance has done is put in more bulbs. The apartment won't get below 80 degrees, and I have a feeling it has something to do with the dinky units we have outside - mine has wires jutting out the sides which I know isn't normal.. Frankly, if you're looking to get a new apartment, just move past this complex entirely. I chose this complex because it was one of the cheapest rent-wise, but now I see that maybe paying a little more for a complex that actually cared about its residents would've been worth it. I plan to move out as soon as my lease is up.”

“My granddaughter moved in about 2 months ago and there's been no repairs to numerous items that are extremely dangerous (stove and oven not working properly, overheating; a/c doesn't work; sliding doors/frame is broken so they bolted it shut and they haven't been able to use the patio and heat enters in the apartment; light fixtures blow up bulbs). They have repeatedly asked for maintenance and they won't come to fix it.”

“I recently moved to Timber Run (2/2010) and I must say my experience has been good. The community is under new management and the new office staff is very friendly. They are making alot of improvements, overall I am happy with my new home!!!”

“Management is so poor. They approved u for an apartment and then they denied u.now me and my family is displace. Poor Management!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

“i lived there for six months i had my cars written on by people that lived there, i was eating dinner one night and someone tried to break in my appartment.. people where always smoking weed out on the arking lot, drinking beer, and playing bascketball there.. worst experience ever.. i called the police so many times.. this place was my worst mistake.. it was the first appartment i moved to and i made a wrong choise.. one night i was walking with my guy friend to his car and a whole bunch of black males approached us and asked me if i ever slept with a black guy and if i wanted too?.. the staff was so crappy.. i hate this place.. dont ever move there.. they should burn doen that roach infested, getto app complex!! PEOPLE WOULD ALWAYS ASK ME FOR MY PHONE”

“TIMBER RUN APARTMENTS IS THE WORST DAMN COMPLEX I HAVE KNEW OF. I HAVE ONLY BEEN LIVING THERE 4 ABOUT 4 MONTHS AND I BEEN READY TO MOVE SINCE 2ND WEEK THERE. WHEN I MOVED THERE, I NEVER KNEW WHAT I WAS GETTING MYSELF IN TO. THEY ARE NASTY, FILTHY, HEALTH HAZORDOUS, 1 MAINTENANCE MAN WHO DONT DO ----. THOSE APARTMENTS ARE SO SORRY, THAT I PAY RENT THERE AND DONT EVEN LIVE THERE AND THATS SAD. THE SEWER PIPE BUSTED AND ---- IS EVERY WHERE OVER THERE, THEY DONT CLEAN UP SO ITS JUST THERE, I MEAN REAL FESES ON THE GROUND. I PUT IN A WORK ORDER AND OTS NOW 3 MONTHS LATER AND THEY STILL AINT CAME TO FIX NOTHING. THEY ARE JUST SO SO SO SO SORRY!!!!!!!!!!!! PLEASE DONT EVER MOVE THERE, U WILL BE SO SORRY U DID, I PROMISE U!!!!!!!!!!!!!!!!!!!!!!!!”

“Stay away from the Timber Run Apartments!<br><br>When I moved in, the apartment was not ready, workers still fixing the kitchen. Aparantly someone broke in befor I moved in and left the water running in the kitchen, thus flooding that area and warping the counter top and floor . Although they did patch up the kitchen, they never fixed the counter top .. still warped to this day! The management at the time said I could not transfer to another unit.<br><br>The management changes every few months or so, and are not helpful at all. I had a downstairs neighbor that would play very loud music late at night. Complaints to the management would only get responses like "..well why did you move in an apartment if you didnt want to hear some noise from the neighbors" .. even though I had police reports from calling out the police to force them to stop playing loud music at 2 in the morning during the week. They also, for the most part, ignore most repair request.<br><br>The security gates are always broken, the grounds are littered with trash, many cars are broken into, the units are litteraly falling apart - gutters missing or hanging from roof, parking lot has major potholes and floods during storms, many buildings foundations are cracked - many cracks in outter and inner walls, lots of people just hanging out in the parking lots at night with lot of noise and fights and police activity and such.. the list goes on and on<br><br>Do yourself a favor and please do not move here. I have lived in several apartment in the area, and this one is by far the worst apartment in the area ... you have been warned!”

“Well just like many of the other reviews our apartments was not finished before we moved and here it is near a year after we moved in and nothing has been done on the work order that we filled out.It took them 2 months to fix a simple handle on the dishwasher and in the middle of June and the A/C is broken.The worker <br>told us one thing but he told the office other<br>Only one good thing I can say about this place is that "some" of the nabors are really nice people”

“I moved to Timber the middle of Nov. 2003, my unit was not made ready, i put in a work order to have the dishwasher replaced, its still not in, 3 months later, from the first day i moved in, the people upstairs, and their children, have made loud noise on a daily basis, and i complained over and over, and was told since those people have lived here for 5 years and are good renters, they will not do anything about it, but they will be happy to move me, which i can´t afford to move again,and feel i should not have to, as i was not doing anything wrong. I recently took a state job ,and am out of town during the week, when i got home this week end i had a notice on my door to get rid of my pet. I rencently got a dog, and had not had time to go talk to the manager about the pet deposit, but she had this notice to get rid of it, or i will be charged, or they will remove it for me. I was also told noone had ever complained about the people being loud upstairs until i moved in, so therefore it must be because those people do not want me here. I have had friends and family over and they hear the noise, and ask me how i can live with it. I tell them i can´t, but the manager will not do anything about it. I asked to be let out of my lease, but she refuses. The noise and banging upstairs is so loud one evening, it literally knocked my closet door off the hinge.At this time i am writing this, i can hear the kids running from one end of that apartment to the other. What i do not understand is, why they are allowed to continue to live there, with 2 kids and 1 on the way, with the law being, no opposite sex ages 3 and 5 years of age in the same bedroom, and now a 3rd on the way. Now if this is not discrimination then i do not know what else to call it. If you plan to move here, be prepared for loud noise, no repairs, and alot of hassle from the manager......”

“We have lived here for only 3 months and already can´t wait to move. The apartment was only marginally clean upon move in. The paint was slathered so thick on the walls it is peeling off. The cupboards are old and falling apart. Our dishwasher has been broken for over a month--they don´t care. Our upstairs neighbors broke their glass patio door, totally covering our patio in glass, and ruining a rug and a cloth chair, and there is glass all over in our grill and garbage can. The manager wouldn´t even send someone to sweep up the glass and refused to replace what was broken. The complex is very noisy and people will park behind you to block you in. When you think Timber Run, run the other direction.”