All 23 tenant reviews.

“untrustable to live in. The manager is rude, unprofessional, never let you know when your package has arrived, the complex is just dirty & ratchet. The neighbors are nothing but sketchy & dirty people, the people in the office will give apartments to whoever including junkies. That's really what the complex full of dirty, ratchet & junkie people. Trust me I know cause I dealt w/ it including getting your car robbed. Lots of robberies happen in this place so do be cautious. Maintenance is just crap, they never do their jobs right to fix your problems, all they ever do is gossip like a bunch of gossip girls to each other or on the phone & sexually harass you including the son of the property owner. Don't move here it's a really horrible apartment complex, it used to be good couple years ago,but, it all has went down hill ever since they've stopped caring. They let anyone do whatever they want w/ no consequences but I mean come on look at where it's at so do not expect too much cause it's just a huge disappointment. Especially the 1200's in the back, avoid that part that is where all of the ratchetness is placed including nosey neighbors who just instigated drama.”

“Horrible. Apt 1204 has a huge dog that constantly barks at all hours. The owners have no control over it. It is kept tied upstairs and it barks all day at every moving target,people,cats,other dogs ,and kids. The little kids are frighten by it and nobody does anything about it. The owner let's the dog go down stairs on it's own with no leash to defecate all over the grass which is where people walk and where the kids play....When the dog isn't barking at people it's howling , moaning , and crying because its tired up. If this dog wasn't such a menace I would feel sorry for it. Clearly this dog owner doesn't have the space for it.”

“I love this community because the ppl are friendly and the staff is great in assisting you with anything needed. Schools are in walking distance to this property and the security is great because our community is big on protecting the kids. Under new management and they care about the tenants...”

“I have lived at these apartments for over 2 years and over time it has just gotten worse. The manager is very unprofessional. If you call and ask to speak to her she will hang up on you before even asking why you are calling or who is calling. Maintenance is bad as they always do half assed jobs. Cant wait for my contract to end. I would not recommend this apartment to anyone.”

“Renting over 10 years, you learn that most of these apartment complexes are all the same. The leasing agents are all about making money and their commission. The leasing agent smiled in my face and took my money, knowing that I would not be approved for the apartment. When confronted with her actions, she stated that she has no obligation to me because I am not her tennant. As another reviewer stated, please DO NOT waste your time and money at this apartment complex. If you can afford it, find another place.”

“Rosa the " girl " in the office do remind you I said " GirL " cause that's what she act like , I was suppose to move back into the apartments but I choice to try another apt because she called me back nd informed me that the apts do infact have BED BUGS , I stayed in these apts for 3yrs I moved out. Feb 2014 , when applied at the otha apts i Got denied , be because instead of Rosa returning my rental history back to the apartment she choice to CAll AND MAKE UP AlOt of lies about my family nd told them that , thats the Reason they Won't allow me to move back which was a COMPlETE lie , so I came back up to Rubicon and I asked her about the situation She lied and told me she didn't say that ... I mean how would the other apts knew that I wanted to move back into the Rubicon , SO THE MANAGER COMES OUT THE OFFICE. And see that my rental history paper had not been faxed over in fact it was under some papers that was on her desk , smh. The worst EVER they need to fire her for giving out false information !!”

“I have lived there since 2010 always paid my rent on time every yr since I moved in . I gave my notice that I was going to be moving in feb 2014 well the new apts that I was trying to move in told me that rubicon had put eviction on my record for four yrs straight and I was never given eviction why would I have stay there for so long and that's why it was messing up my application from them so they gave me my new apt late and that cause me a lot of money then the manager had the nerve to try to charge me three extra days but didn't let me in the old apt so I can clean it so all of that is on my record . The managers there are shady I do not recommend this apt to nobody . Also there were bats into building and they never did anything about it .”

“I stay there now and management is poor...do not move in these apartments I'm ready for my lease to end. I been there for about 6 months and when I first moved in my closet door broke and my sir didn't work it took them 2wks to come and fix it. Then I went and paid the rest of my rent the receptionists but the most eyes on my water bill.one day I went in to ask for my lease they couldn't find it let me mind you I had been in there 3 times and they kept telling me it fell behind the file cabinet. I went back to get it they had to print another and it wasn't the official one so they lost my lease. Now since I been stay here I been saying the dishwasher was spoke it has my house smelling because they came in ran the dishwasher and left reported it works and never came in..The water sat in the dishwasher for a month because it wasn't going through the whole cycle. I kept reporting it to the office. They told me they are waiting on a part.i finally went in for the fourth time and spoke with the manager and she said she will tell them to put in a new one. A get that I went in 2 more times before they put a new one in. They came took the old one out on a Saturday on a Monday I washed dishes water went all on the floor. I ran to the office and the manger said she was going to call them to come care it go down stairs. They never came until the next day about 4. I went to the office and asked for corporate number the receptionist said management has to give me the number. I finally got the number I called corporate for a we and spoke to Debbie and hacienda and they kept telling get me that the lady over the property is not in and they don't when she will be in. I asked her name and they gave me stacy. So I started calling asking for stacy and the one day she was there Debbie said that she is in a meeting and she said she will call me by I never received a call. It is now a we later and I still haven't received a call. Pooooooooooor service and unprofessional. This is not a place u would want your kids and u would want to live.they have dogs and cats running around that don't belong to anyone. Pizza Hut don't even want to deliver here.lol....I'm just ready to move and when I do I'm running out.! I just thought I share my experience.”

“*deep sigh* Where do I start? The office people are okay, they don't go out of their way to assist you and the lady in the office can somtimes be rude as hell. I had to set her straight once. The overall appearance of the apartment could be revamped, colors are dull and depressing. Rent is cheap and they work with broken leases, but you get what you pay for. Mold was growing out of my vents and bathroom ceiling., I told them about it and 3 days later they came to "remove the mold." They changed the vents, I had to get bleach and remove the mold from my ceiling. The neighbors are mainly Mexican or Black. Tijano music is often heard blasting late at night. Smh. There were gunshots the other night. The culprit has yet to be found. Roaches own these apartments, so if you do decide to move in, walk with your Raid. No matter how clean the apartment is, you will have roaches. Extermination does nothing. There is a nice security guard who patrols at night. Overall, if you have another option, pick that option. Rubicon is one of those last resort sort of places. Oh, and parking sucks!!!!!!!!!!!”

“We apply to live there and then got denied, they didn't want to return the deposit money, they are steling money from people. Don't rent there is the worst place to live ever. They will just take your money and denied you!!!!!”

“this is the worst ------- apartment ever. the people who work here dont know how to fix NOTHING. They walk around the apartments all day "acting" busy but they aint fixing ----. i have only been here for about 2 months and have seen more than 10 roaches and lizards. i wish i would have looked for something else. who can live like this its just nasty i dont even want to stay in my own apartment. they dont invest no type of money in these apartments THEY NEED TO BE SHUT DOWN!!!!!!!!!!!!!!!!!”

“I have lived here for almost 8yrs....it is not as horrible as people make it out to be. Yes often the parking sucks, but its not the managements fault. When you have multiple people living in a one bedroom, what do you expect. I love my home...size and space is great. My lease is up in 3 months and I'm leaving...one because I shared my apartment with my boyfriend and we are no longer together...I need a fresh start. I just hope I can find a place as spacious and affordable. If you give out negative energy, it will be returned to you. Thats just how the universe works.”

“Staff is nice and helpful. Most repairs are done, and the other residents are pretty good.”

“How can you live on a property when the guy that runs the office, goes home and beats his woman and child? Makes me sick........................”

“i been stayin here for 7 months now and they dont fix anything i have had sooooo many problems with this apt i wouldnt advise NOBODY to move here i had to call the health department on them when it would rain the water would come through my Bedroom roof the air DONT WORK , its just pitfull for the say you pay your money to them and have to harrass them to fix things .. iM SO READY TO MOVE FROM THESE APARTMENTS !!”

“I'VE LIVED HERE FOR ABOUT A YEAR NOW NOTHING HAS BEEN FIX PROPERLY YET.. THE OFFICE STAFF IS VERY RUDE AND ONLY NICE TO MEXICIAN.. ELECTRIC BILL IS EXTREMELY HIGH BECAUSE THERES NO ONE CERTIFIED OR COMPETENT ENOUGH TO FIX IT.. SANDRA IS A VERY RUDE LITTLE GIRL WHO THINKS JUST BECAUSE SHE'S WORKED THERE FOR OF A YEAR OR WHATEVER SHE DOES NOT HAVE TO BE POLITE TO PEOPLE... THE OWNER MR. COOK DOES NOT CARE HOW HIS STAFF TREAT HIS TENANTS HE JUST WANT YOUR MONEY. HE DISPLAYS A VERY UNPROFESSIONAL BEHAVIOR... THE ENTIRE STAFF DOES NOT RESOLVE ISSUES THEY MAKE THEM WORSE THAN BEFORE AND WILL CALL THE POLICE FOR NO REASON AND THE POLICE IS THERE PERSONAL OFFICE WHICH IS A HPD OFFICER WHO ONLY WANT TO TAKE YOU TO JAIL AND NOT RESOLVE THE PROBLEM AS A PEACE OFFICER SHOULD DO!!! I'M OUT!!”

“i lived here about 4 years ago and if all yall are complaining about is the gates i can see that things have moved up. this was our first apt so we were just happy to be out on our own. and didnt know what to look for. the pool was black i use to have the guy downstair always tried to follow me into my apt when i came home at night. and thats not the worst part. the lady next door use to sell crack so we would have crack heads sleeping on our patio every night. we put up 3 extra locks on our door and got a dog for safty. I tried to wave down some cops that were driving down corprate one night because someone was braking in an apt and they ran from me. We use to have these gay guys that lived around the corner from us and everynight they would wait by my husbands car so they could hit on him befor he went to work. And one night i woke up to some guy yelling and screaming at the pay phone saying that it was the ----- and god would come after it. Then when we moved they kept our deposit because we did not have the lines in the carpet from where we vaccumed. you mean to tell me it costs 250.00 to vaccum? Needless to say we did not stay. Parking is great here because no one has a car. but if you do have one make sure you have a very good alarm. Also their were many times that i had to go to my sis in laws house to take a shower because we didnt have any water pressure and they would tell me they dont understan why we dont ever have water and they couldnt do anything about it. Oh yah the most disgusting part was walking out your front door and finding human S**t floating on the sidewalk because the sewer backed up we had to call the health inspector out on numerous occasions.”

“Maintenance seems incompetent, they have been unable to fix my damn A/C for the past three months. A/C has to been on all day for apartment to cool down to 80 degrees so the light bill has been over $200. Getting ready to get out of this lease ASAP.”

“I have stayed with a friend for extended periods of time. During the day, its pretty good. At night yes theres drug dealers, I mean look at the neighborhood, its to expect. The security gates work HALF the time. As long as you stay inside at night, your good. Dont go showin around that you have money or anything worth stealing and they leave you alone. My friend has lived here 7 years, and never once had a problem.”

“Is really bad to live in these apartments. My neighboard got robbed three times I honestly have to say that I go to sleep very scared thinking that I might get robed comming to live on the rubicon apartments was the worst mistake of my life. The place is dirty the people are rude and they are always looking at what you bring in and out from your house.”

“this is the worst place to live the first night that i moved in the lady living underneath me came running out with blood all over her shirt and a gun in her hand. the pool stays black,there were bowel movements an the sidewalks from people having there toliets backed up. if you dont want your stuff stolen or you dont want to have to sleep with your hand on the trigger every night then do not rent these apts.”

“Only if you cant find somewhere else, then go there. The apt has lots of roaches, no security, access gates dont work. Ive lived there for 15 months, have an access card but no gate to open. Management says that due to construction, for 15 months construction is going on. Im not as dumb. Anyone who wants to lease there, they approve just to get the monthly rent. Loud music in the parking lots, kids playing in parking lots, they broke into my car at 7 Am. I even had alarm, it didnt bothered them. There is more reserved parking that free parking, so they can get more money out of you. The cable company that is contracted sucks.<br><br>DONT GO LIVING THERE.”

“Since signing our lease in Aug it has been the most horrific experience. The neighbors are horrible, we've actually witnessed drugs being sold on the property right infront of us. When we got here and came inside the make-ready was horrible the refrigerator was dirty, the walls were dirty, the garbage disposal was clogged with cigarrette butts, the toilet was loose and leaking all the time, and always running over. We had to call HPD twice and there was no security not even courtesy patrol which they also claimed to have. The inside of the closets were dirty. Our car was broken into twice, and twice there was gun fire outside our window, AND WE HAD A THREE MONTH OLD. We were given access cards for the gate and were promised that the gates worked and in 15 months of being there they NEVER worked! Not even once. The air conditioning leaked and flooded the bathroom. And the neighborhood right there next to club creek is horrible and filled with crime. Our apartment was right infront of the pool and for almost THREE months the pool was green dirty and the water was smelly and was not cleaned at all, imagine stagnant water in the middle of a community full of people = a breathing ground for all sorts of bacteria. Do not come here for your own good, I wish someone had warned me, I hope this prevents someone from making the mistake we made by coming here.”