All 25 tenant reviews.

“Wendy was very helpful with my move in!! I like that the community is friendly and safe. The pool area is very nice & the apt often puts on events for the community. I also like that they do not charge for package lockers so your deliveries are straight to your door!”

“Management is horrible . They are scammers who come up with random fees every 2 seconds and have multiple people coming in and out of that office . Been there 7 months and the management staff has changed 3 times already if not more . None of the apartments are updated some even have mold in them , the management staff does not communicate with one another . There is never any parking because people who aren't even residents take all the spots. Overall it's been a horrible experience. The leasing office is only open when it's time for rent to be processed .”

“A great place to live. I moved into this property in the year 2012. It has been a great experience. Things have improved a lot. You guys should work harder to improve security on the whole property. Thanks again Ryanna for your great job as the current manager. Maintenance guys are great. Etc.”

“When I moved in the staff was GREAT not so much now ... the current office staff is rude and not helpful at all. Maintenance is great they are prompt and make sure everything is working properly. I have enjoyed living here just not sure how much longer I'm going to stay”

“I've really enjoyed living at this community. The property is well-maintained, quiet, and feels safe, and maintenance requests are always handled quickly and professionally. The office staff is friendly and attentive, making the whole move-in process smooth and stress-free. Overall, a great place to call home!”

“My wife and I moved into a freshly painted apartment with new carpet. All our maintenance requests have been completed on the same day of request or no later than the next day. Mail center has been updated for security,”

“Location: close to stores, eateries, and businesses Pros: Pool areas are beautiful, apt breezeways are brightly lighted, friendly neighbors Cons: Parking is limited. Needs overall landscaping improvement”

“The management team is professional, friendly, and always quick to respond to maintenance requests they really care about residents comfort. The maintenance staff deserves a special shout-out for being efficient and respectful of my time.”

“I've really enjoyed living at Trails at Eldridge Parkway. The employees are always kind, helpful, and quick to respond to any requests. The appliances in the apartment are clean and well-maintained, which makes moving in and daily living much easier. I also love the resident events-they're a great way to meet neighbors and feel part of the community. Overall, this is a welcoming, well-kept place to call home.”

“Great place! Staff is on point and maintenance does a great job at taking care of the property and amenities. Landscaping needs some work but other than that I love living here. If you need help finding an apartment reach out to Nancy she’s the one that helped me lease mine.”

“Good and friendly, there are some issues with going out of the gates sometimes but other than that it's pretty nice. No dog park which sucks but it helps my dog get her exercise in because she is a larger breed.”

“The manager Nancy is a good manager The other lady, Wendy, is hit or miss. The maintenance worker are good people. Arrive on timely manner, are professional and clean up after themselves. The managers should make the residents accountable for the actions of their pets though. Residents are not the best at cleaning up their dog waste and I feel no consequences enables their actions”

“Been living here for about 4 months and everything has been running smoothly. The application was easy, and the staff are nice. Apartment was like brand new when I moved in. Definitely recommend Trails at Eldridge to anyone who wants to live in peace.”

“Management is GREAT! Maintenance is awesome, they fix things in a timely manner. Landscaping and curb appeal is gorgeous. Definitely love living here even though I’ve only been here for about 4 months now”

“If you don't have issues and never need the office for anything, you will be fine. They are not available if you are not able to physically walk in there. You issue will hav to wait u til u can go in the phone will not get answered on any day”

“I’ve been living at Trails at Eldridge for 2 years now and I can honestly say that I have never experienced such great maintenance and office team anywhere else. Thank you guys for everything you do! Special shoutout to Nancy and Humberto!”

“I want to take a moment to sincerely thank Nancy and Ryanna for their incredible kindness and support during one of the hardest times in my life. After unexpectedly losing my job, I found myself struggling to pay rent and feeling incredibly vulnerable and embarrassed about my situation. From the very beginning, both Nancy and Ryanna were so sweet, understanding, and nonjudgmental. They worked with me to find a solution and even provided helpful resources to get me back on my feet. Their compassion and willingness to help truly put me at ease and made a difficult time feel a little less overwhelming. I’m deeply grateful for their support, it meant more than I can express. People like them make all the difference.”

“Traíls ay Eldridge Parkway has the best management i’ve ever experienced. Friendly, detailed oriented, very prompt. Theyve made living here a breeze. Nancy, Wendy and Ryanna make renting very easy! Maintenance has a very fast respond time”

“The first four years living here was really great. The staff were awesome and they really cared about the residents. They took the time to know the residents. Things have really changed in the past year in a half.”

“Overall a good experience. I have no real complaints about the property or management. And work order tickets I create there are completed in a timely manner. Issues that arise that affect the entire community are addressed immediately and with great communication.”

“I love that it is always clean! I love that the maintenance team goes above and beyond for this community. I also love that the neighbors look out for each other and try to connect so they aren't just strangers.”