All 25 tenant reviews.

“Do Not Rent Here – Bugs, Trash, and No Responses Living here has been an absolute nightmare. From day one, the apartment has been infested with bugs, and it only seems to get worse. The building is constantly trashed, with garbage left around common areas, and management does nothing about it. I've tried reaching out multiple times via email to report these issues—bugs, mold, and even safety concerns—but no one ever responds. It’s incredibly frustrating, and the lack of communication is unacceptable. On top of that, mold is growing in several areas, and they refuse to take any action. It’s a health hazard, and I wouldn’t recommend this place to anyone. Stay far away.”

“It’s hot as ---- in our apartment and has been for two months because they refuse to come fix the AC and it’s at least 90° every single day. Every time we get up to get ready every time we get up to look for a close every time we get up to shower we’re sweating bullets we can’t even live in our house comfortably and they won’t come send someone to fix it this is probably the millionth review that I’ve left. Who the ---- wants to sweat on Christmas by the way ????”

“Just moved here about 3 months ago. Just love it.Check em out you won't be disappointed. Prices are fair and staff and managers are always curious and helpful. Nice staff, very friendly and informative, with no delays!”

“Beautiful LUXURY-style apartments. Apartments are super spacious with great amenities. They are also kept clean and quiet. The staff is always amazing and attentive. Plus being off of 45 you in reach of some of the best food and all shopping Houston has to offer. They have an amazing team to lean on that makes you feel like your speaking more with friends than leasing staff.”

“I have been looking for my first apartment for over a year that will make me feel comfortable, happy, and safe. Those expectations have been met with Palms on rolling creek! The office staff have been nothing but polite, patient, and informative with my many, many, many questions. I'm happy to now be apart of this community.”

“The apartments here is really really bad, mostly all the tenants who live here do drugs and are very ------, theres always some shooting in the back or the parking lot at at night, maintenance is very rude and take a long time to fix something and they dont even fix it correctly so you have to call them again. Tenants are very rude and they do not care about the environment they live in, they do not throw their trash in the dumpster and instead throw their trash on the parking lot or outside anywhere. Do not live here!”

“Don't rent here they are dishonest they will take your money and then try to sue you again. Went to court got the judgement and they are still trying to get more money. They don't like to fix anything, they sewer backs up all the time I was even admitted to the hospital because they won't fix the problem”

“This entire complex is uninhabitable; trash everywhere and overflowing in the dumpster areas, potholes in all driving areas, filthy amenity areas including all laundry and postal areas, and the swimming pool is GROSS AND DISGUSTING and I bet there is a decomposing body under the aquatic growth formed on the surface. The youth is disrespectful to tenants and seems as if they wake up, find any mischief, eat something out of the nearby dumpster, pretend to go to school or attempt to contribute to the world by smoking crack or anything they think will will sharpen their skills, eat something else out of the dumpster, disrespect ANYONE older than them and gawk at them as if the elder are the reason these same illiterate imbeciles choose to live their life as the skid marks on the underpants of society. If you are desperate and don't have a ton of money to spend on an apartment, The Palms on Rolling Creek is the place. But, if you don't care about your life, don't mind the five-seven year old appliances falling apart, the constant air conditioning issues and the maintenance personnel not fulfilling their jobs, you'll survive longer in a tent purchased from The Academy.”

“I lived here for a year and hated it.... The cops were in the complex every other week. And that ----- in the front office was horrible. Here kids were bad as well. Once I moved I was told I owed no more money as I pains over $1,000 in deposits. Well now I'm looking for a new apartment and surprise I owe this complex money. But every time I call no one can explian to me why I owe money nor can send me paperwork on it either. Trashy and nasty here !!! Save ur money and u life and don't move here.”

“Do your self and family a BIG favor and STAY AWAY from here !!!!!”

“Im just going to say 7months of hell and my least is up in January i cant wait to move!!!!!”

“I CURRENTLY LIVE HERE BUT I WISH I WOULD HAVE WENT ONLINE AND READ THE REVIEWS FIRST THAT WOULD HAVE SAVED ME ALOT OF HEADACHE I HAVE NOW. i HAVE EXPERIENCED FIRST MOVING FROM ANOTHER CITY TO HOUSTON AT THIS COMPLEX AND BEING TOLD MY APARTMENT WAS READY,AND WHEN I GET HERE I WAS TOLD BY THE LIEING MANAGER GLORIA THAT MY APARTMENT WASN'T 100% READY,SO I SAID WHY DID'T U SAY THAT BEFORE I CAME INSTEAD OF LIEING,SHE JUST REPLIED I TOLD RAQUEL TO TELL U THE OTHER RUDE IDIOT IN THE OFFICE,I WAS THEN TOLD IT WOULD BE READY BY 12:00 THE FOLLOWING DAY BUT IT WASN'T SO I HAD TO GET A HOTEL FOR 2 DAYS,AS WELL AS KEEP THE UHAUL EXTRA DAYS GETTING EXTRA CHARGES ON MY CARD,WHEN I DID FINALLY MOVE IN THE AIR DIDNT WORK,THE CARPET LOOKED LIKE IT HADN'T BEEN CLEANED IN YEARS JUST LOADED WITH TRASH,THERE WHERE HOLES IN THE WALL,AND MISSING CLOSET DOORS,AS WELL AS WHEN U TAKE I BATH UPSTAIRS THE WATER LEAKED INTO THE KITCHEN,AND THE DOWN STAIRS BATHROOM WAS LEAKING SEWER WATER INTO A NEAR BY CLOSET,I WAS MOVED TO ANOTHER TOWNHOUSE 2 DAYS LATER BUT ITS ROACH AND ANT INFESTED HAS BAD SEWER PROBLEMS IT BACKS UP RIGHT AT YOUR FRONT DOOR,I RECENTLY WOKE UP TO FECUS ON MY FRONT PORCH AT IT TOOK ALMOST A WEEK FOR THEM TO FIX IT,I SIGNED A 6 MONTH LEASE AND IM THINKING ABOUT BREAKING IT CAUSE THIS PLACE IS DISGUSTING,AND DRUG DEALERS EVERYWHERE,AND FOR THE LAST 2 MONTHS I HAVE BEEN WAKEN UP BY CLOSE GUNFIRE IN THIS COMPLEX MANY TIMES,DON'T MOVE HERE GUARANTEE U WILL REGRET IT”

“DO NOT MOVE HERE! The Palms on Rolling creek is below a 1! They are run down, filthy, sorry excuses for living quarters. Our ceiling literally rained water when we took a shower, none of their maintenance knew how to fix it and mold was already in the townhome when we moved in. None of the doors closed from rotting, splitting wood and you could tell all they did was paint over the old disgusting things the day before they allowed us to move in. Literally before new residents move in, they clean the place maybe a day or two ahead. None of the sinks drain, the ice machine and stove were broken and it was already roach infested. These people could care less about their tenants or their homes. They don't fix anything and all they do is sit on their asses asking for more money. They will tow your car for any reason even if its in your own parking space and Mrs. Gloria, the idiotic landlord doesn't even know where the cars go. They charge a ridiculous rent for a crap place and under no circumstance are they worth any money! The crime is bad, she allows anyone to move in and it's ------ as hell! Please save your self all kinds of troubles. The staff is imbeciles and should not have a job, I am a current tenant and the first chance I get I am getting the hell out of here. Also they have rodents living int he wall and the sewer is spewing out on your front porch at least once a week. DO NOT MOVE HERE!”

“OK, from the time that I moved in about a year ago.. it has improved.. I must say. However. . There are still major issues that need to be addressed. I live in the VERY back. And for us the only loud thing is the road. Someone did go into the laundry room and robbed the washing machines of the quaters. So now there is not a wash room in the back. US neighbors in the back stick together. . Watch out for each other and such. Another thing the manager can't control is the Crack heads that post up by the fence by the bar. When considering this apartment complex.. just remember what part of town you are in. Somethings can't be controlled by the manager.. tho she has tried and a lot of the non sense has stopped but not all. Just remember. IT USED TO BE WAY WORSE!”

“It's strictly the management making this place a horrible place to live. They locked all alternate gate, forcing residents to enter/exit through one way, the pool is beautiful, but management keeps its gate locked as well. Her name is Gloria and she obviously hates people, and loves the inflated authority she has as an apartment manager. Quick to evict, threaten, and abuse tenants. Trash piles up fast and furious. The laundry room is a s--t hole, one of three washers have been all we have for more than a year. The management is the worst I have ever experienced, no one has a single good thing to say about her. Do not live here, you will regret it.”

“It is sad to say that I'm a current resident and recently have gone through managers like white on rice. Until recently we had a young -------- lady in the office seemed she got the ball rolling in fixing things in the community until she left crap HAS NOT been fixed!Management will soon be facing a law suit.”

“I'm a full time student and work two jobs and honestly its not the best apartments to live in, the parking lot is like driving on moon craters (pot holes) that destroys your vehicles, and there's trash everywhere. 560$ a month is too much for the inconvenience. The maintenance man is lazy, i catch him go carting through the complex all day goofing off to the neighbors who stay home ALL DAY. Sometimes my unit reeks of smoke, and on windy days the window rocks back and forth as if someone was trying to break in. There are drug dealers that reside here and most of all unknown people do loiter in the complex at night, and early in the morning. I cant wait to finish my degree, I'm saving as much money as i can to move out into my first house.”

“WHAT A NIGHTMARE!!! ONE OF THE BIGGEST MISTAKES!!! I HATE I SIGNED A YEAR LEASE AT THIS PLACE! i wished i would have seen these reviews on here before i moved here, because nothing has changed for the better obviously. Maintenance is horrible, i moved in and nothing was done. Move in date changed 3 times, mind you i had already scheduled my movers to get my stuff and had to keep changing the days and times, A HUGE inconvenience. Got no apology or nothing, then i move in my tub wasn't done, drawers missing lock on the door missing, to top it off my door didn't even have my apartment number on it just a beat up door. I was told no one has lived here for over 2-3 months so what were they doing all this time? definitely not fixing it up. so after move in i had workers in my apartment fixing things while i was moving in still, the said i had to be out the my place for 4 hours while they do the tub REALLY!! When we came back the chemical was sooo strong we could barely breathe, that should of been done a week prior to move in. I could go on and on about this place and i have not been here long at all, which is so sad.... Im still waiting on repairs”

“Currently staying here and immediately moving after this lease ends! Lived here since 2009 and management has changed multiple times. The most recent ones are terrible and rude. I had to go thru a hot summer without cold water in the showers. Called more than 6 times and they just placed me on a waiting list. Now im currently without hot water. Then my car was towed because they decided to charge for parking when clearly theres no "reserved" sign for reserved parking. The exit gate hasn't been working for over a mnth and they want to charge for all this crap!. This wk I had return from a vacation and my place was broken into and they still haven't fix the broken window. What's worse is a person was shot to death this morning walking home. They didn't even send out a notice to tenants about the crime!! Very horrible place to live for your family or if your single. Dont be fooled by their cheap promotions. Your life is worth much more. Please dont reside here!”

“The Palms on Rolling Creek If you like Drug Dealers NONE Working Drug Addicts who prowl the complex all night People who vandalize your belongs (and management does nothing) Unsupervised Kids vandalizing and running wild all day Walking thru raw sewage Water Leaks everywhere inside and out Low water pressure Trash all over the place Dog feces everywhere Waiting WEEKS for maintenance to show up to fix anything The rudest most uneducated, incompetent and lazy staff in the business . THIS IS THE PLACE FOR YOU GIVE THEM A CALL TODAY NO BACKGROUND CHECK NO CREDIT CHECK NO JOB REQUIRED CALL TODAY MOVE IN TODAY”

“I have 5 years living in these apartments and the new office staff is very rude, there is only one maintenance person, pray that you are not breaking down something that can go months without fixing it, no connections for washing machines, the pool is always dirty , drainage poor service and sometimes no hot water, the police come at least once a week, there is no security.”

“AWFUL APARTMENT! management lied continually. Requested maintenance for air conditioner. Was 4 days until anyone even came to look at it. When I had called again, they told me someone had been there but I had been there the whole time so it wasnt true. MAJOR roach problem. The whole apartment reeks of smoke even after washing the walls multiple times and management would not do anything about it. trash everywhere and no one picks up after their dog. Front lock was broken repeatedly and it would take days for managment to come fix it. Dont live here”

“We've been leaving here for 8 months and I absolutely hate it. It was great in the beginning. The former managers were friendly and actually took personal interest in you... They remembered our names and congratulated us when we got married. Now these apartments have had 3 different manangenent companies in the last two month. To start, the pool stayed green for both of those months, then the trash problem started. People just throw their trash anywhere here (I don't blame management for that) and its just progressively gotten worse. It used to be chip bags and such but now there are bottles of 40s everywhere with beer still in them. The property is swarming with cats. Literally you can't step outside without stepping into dog or cat poop. And finally, everything is breaking. Our AC, our Stove, even the lock on the door is broken with management saying maintainence won't come till next week at the earliest!! Do not move here.”

“This apartments are the worse specially since they have new owners the new manager is rude . They overcharged for water and they don't fix anything if you request to get anything fix in your apartment they said they'll sent somebody but that never happen . There is not enough parking ,roches and some how since i been living here my kids got lice If you're thinking in moving here think twice or else you'll be feeling like going to the office and slap the manager in her face she's a horrible human been .”

“i was just there looking into them and the health department was there,OMG i ran back out the door”