All 25 tenant reviews.

“So, let me start by saying I absolutely love living here SOLELY because it is a very quiet complex. However, for the amount of money I pay for rent, I should not have to go without water! I can’t count how many times our water has been shut off for whatever reason with either no notice or a very short notice. Example, today my water has been working fine all day, late in the 5pm hour frame the water was shut off with absolutely no notice. We have no number for emergency maintenance, only an off site answering service who can’t do anything but make a work order. I know if I pay 1100 plus for rent my neighboring tenants pay just as much if not more. It’s pretty ridiculous that we pay that much for an apartment that has no lights in the living room, one ceiling fan in the entire apartment and it’s in the dining space. The only lights in our rooms are over the faucet and mirror by the bathroom. All are things that can be easily fixed, but not having water to clean, cook, or shower with is a HUGE problem. Especially when it’s shut off without a notice. It’s annoying and beyond frustrating.”

“My name is MONICA I had the red curly hair. I went in with my family this morning that my sister-in-law SCHEDULED online. The lady at the front desk was extremely rude and unhelpful. She turned us around at the door telling us they didn’t have anything available for us and didn’t even offer a tour for when they will be available. Sad to say that My first impression on this apartment was trash and a waste of time :((((”

“I like this community because of good maintenance and good staffs. Need little more space with more machines for workout on fitness center. Good neighbors and reasonable monthly rent. Need exit gate direction sign board for easy access.”

“Quiet friendly neighbors Beautiful vaulted ceilings Could use and update with kitchen and bathroom appliances but it's not bad! A very small roach problem, really small! BUT ALL THIS good doesn't matter when your apt is infested with BED BUGS! They refused to take care of the issue resulting in everything I own being thrown away! They refuses to do anything so at this moment I'm soeaking with lawyers!”

“Very quiet , comfortable, pool is clean friendly neighbors easy access to walk animals supply walk stations and customer service awesome”

“Horrible!!!! This place used to be nice the first year now were on our second lease. Owners have changed and is spiraling down fast. One incident our bedroom flooded with a foot of were woken up @ 4am to find water. Turns out a maintanence man left something running in the vacant apartment next door. Other tenants couldnt get a hold of anyone through the emergency line. The fire department had to break in to shut off the water. When the on call maintenance man finally came he was drunk as a skund deshuvaled and half dressed. The staff wasnt much help they didnt get the water out until thr next day. They had some company pull the carpet out to clean and put it back down rather than replace it...smelled bad!!! On top of it we werent even offered an apology much less a discount on rent for our troubles. Even worse rent was due the same day but they couldnt even clean the water up but want rent $. Have to wait several weeks for a service request if your is always is rude and peopld every enough maintenance ppl share between complexes and their all temps. Were paying more rent than new resident and dont even have the new were promised a free garage if we renewed since the price wasnt fair a new lease and didnt get what was promised. Crime is bad @ the apartments across the street and thier bad --- kids are always coming over breaking stuff!!! Dont move here!!!you will regret it!!!”

“I have lived here for a long time and i love everything here from the service of the maintenance and the staff in the front office they are very prompt at completing my request. i have never had issues from the property and at night its very quiet which helps cause i work very early in the morning and i'm a light sleeper.”

“I am very pleased to say this is a very nice, clean and stable environment who has knowledgeable and very helpful office staff. I was denied at a different community so I was very hesitate when I submitted my application to Tamika. But she keep me informed the entire process which put me at ease. Florence was helpful as well on a day Tamika was out of the office. I received a phone call after my move in to make sure everything in the apartment was ok. It made me feel very important that the office staff cared enough to call to make sure everything in my apartment was to my satisfaction. I'm glad I choose to move here and I will recommend Copperfield to others I know. Keep up the great work ladies!”

“I just wanted to write and tell how awesome the staff really is. I recently moved in to Copperfield Apartments. The entire process up until I moved in was just a smooth and easy process. Ms.Tameka and Ms.Florence (leasing agents) assisted me in every way possible with very bubbly and energetic attitudes. They made me feel at home before it actually became my home. I am very thankful for picking Copperfield as my home knowing that I have an awesome staff that is always ready and willing to assist with anything needed to keep my comfort in my new home. Yayyy. I definently recommend this to my family and friends.”

“great staff, work hard enjoy it here”

“Too many changes in the staff! You never know who's going to be in the office. We will NOT be renewing our lease. What happened to taking care of the residents?”

“Garbage full all the time. Cockroaches roam apartment. No maintenance.”

“Yesterday I had a prior appointment to visit their office and see an apartment, the lady in the office named Florence simply denied and refused me that I had an appointment, she even said they do not show after 5 pm, thought it was 4: 50 pm at that point. I even checked at their website they had two units (three bedrooms) available. she denied me for that too and made me feel like stupid,though their working hours were 8 30 to 5 30 pm , she really gave me the worst first impression about the management and the co ordination between their website and people who gave me the appointment. I do have e mail confirmation of this prior appointment.”

“I am so grateful to have such wonderful management Love love Melyssa and Jackie so pleasant and the office people have been very nice to me and I am extremely thankful”

“I've been living at Copperfield Apartments almost 2 years now. The apartments themselves are nice, great area near alot of restaurants, grocery stores, etc. I love the area and my apartment. Now what I don't like is since I've been here, management has changed twice. Now I don't know any of the people in the office, matter of fact, each time I have to go in there, there is a new face, never the same person that I seen/spoke with the previous time. I pay too much money (1200) for a 2 bedroom to deal with this new manager and the drama. And the new manager (Jackie) is rude and very nonchalant about things...she acts if it doesn't affect her, it's not important. I still have about 6 months left on my lease, but more than likely I will not be renewing and will be moving from here. It's a shame that management or lack there of, will make someone want to move.”

“I moved here in December and I loved my apartments inside and out as it served its purpose. Nice, reasonably priced and safe. After 2 months I realized my $836 rent would have to increase because not enough parking spaces if you come home after 6 pm. So with water/sewer/trash/pest control and a garage my rent is $945. The last few months the trash is always overflowing and I realized the gym ac isn't working. Maintenance is really good about fixing things once they're notified (that's the key). We recently got new owners and new management/staff. That's a joke. I went in to bring it to their attention about the gym ac not working and to ask when the pool would reopen bc it was closed for almost 2 weeks. Jackie (new manager) told the staff member "we're not gonna fix it, let them sweat. They're going in to lose weight right" and then laughed. So I made it a point to speak with her personally and let her know I didn't appreciate her inappropriate comment and for $945 I expect these things to fixed in a reasonable time. I will be filing a complaint with the owners even though I don't think it will help. I will be moving in December. Also, after about 3 months you won't hear the train anymore but if you live facing the street you always hear the cars pass by and there's ALWAYS something going on across the street (Peppermill Place). Police are ALWAYS there. And unfortunately we both have the same owners so I don't see that being a good thing. Things I like: The park with running trail across the street Close to Kroger and studio movie grill Safe (I haven't felt any fear of being unsafe - that may change) Interior is nice. Large bathroom”

“I love it the lady's in the office are awesome it's clean quite and safe”

“My name is Alexis i love this property I been living here since I leased with ms.Chalissa she is very professional at all times and Roxanne is awesome they made me feel at home. Property is clean nice and quite havent had any issues since I been here gated community I can trust my child out side with out creeps”

“These apartments use to be okay to live in after the management change they have become unsafe to live in at this point . You can see these apartments are on a fast down spiral . The trash cans are always over flowing . . You see these gangster looking people who are walking around .. it's a true shame they use to be nice apartments .”

“Currently standing in a apartment with no ac running after electricity went out!! They say they fix the problem but don't... office just tells you what you want to hear & that's it! Electrical problems all the time, we even had a pipe burst in a restroom that made it flood. This is the 4th time lights have gone out within 3 days!! I'm fed up with the issues we are constantly having to deal with. I'm ready to move out of here asap!! No It is a renters nightmare here! As a mother I don't want my kids here again.”

“I live here and I hate it my apartment smells like mold when you walk in my mater bedroom has mold behind the toilet i have mention it no one has done anything when it rain it leaks in my window I have never in my life live like this on a scale of 1-10 this apartment is a neg 1 please don't ever move here.”

“You would be hard pressed to find an apartment complex run by more mean spirited and lazy individuals. They lure you in with a friendly face and a nice looking apartment. What follows is the realization that the apartment is patched up so poorly that it begins to tear apart at every corner weeks later. At that point you learn that no fire hazard, health hazard, or any issue is of importance. Most problems they will tell you they do not fix or that they are "not a problem." Next, you learn that management owns a tow truck company and circles the complex constantly looking for any reason they can come up with to generate additional revenue from your pocket. The final straw? A polite request for some humanity would be met with yelling and screaming by someone who I can only assume was abused as a child and believes that every tenant is a perfect outlet for her pent up rage. I assure you, there would be little you would regret more than moving here. Move to a high crime rate area with low rent, at least then you'll get what you pay for. Here, you pay for more and get less.”

“I've been living in several apartments, their apartments are the worst, including Peppermill place apartment across the street which is managed by the same management company. Some information about these aparment: 1. Five shot, 3 died, 2 seriously injured in Peppermill place apartment in December just across the street, due to some drug stuff 2. Roaches in both side since the day one we moved in. We have to call pest control every two weeks, however, they are getting more and more, until we move out. I believe it's not about our cleanness, but the problem of these houses. We cleaned everything after every meal, even wiped every drop of water, but in vain. It's funny we still need to pay the pest control fee. And silly thing is, there is no way I can schedule pest control every two weeks, I have to call for one every time for more than half a year. I complained several time, but no any help. It shows that the management is not considerate at all. 3. Every time when we moved out, we never get deposit back, instead, we need to pay another $100 or $150. The reason is for some claimed "dirty", which we cleaned carefully before moving out. We even get a $80 dollar water bill for last month! I'm pretty sure they do this on purpose. 4. Parking lot are too crowded, so the car of my friend and mine were scratched together for three times when parking in the apartment. Of course, apartment is not responsible for that. 5. Around every 3 months, the sewage besides my building clogs, and ---- flows all over the ground! And that's the only way we can go home. 6. Rent is not high compared to nearby apartments, but every month utilities (water, gas, sewage, etc) bill was around $50. 7. It's usually a quiet place.”

“I have been complaining about the water spots that i have in my living room ceiling nobody has not came to fix the leaks and i have roaches real bad my bedroom floor is sinking in i have mismatch closets in my kitchen my little girl room has mold in the ceiling and the ceiling is cracking my living room carpet needs to be taken up and i have been here for 2 years i am so tired of these sorry --- apartments i am moving when my lease is up i have got my money worth out of these sorry --- apartments i will not recommend nobody to these apartments and the staff is real nasty to their residents.”

“They had a manager who was stealing tenants money and forged the due amounts on bills to the tenants. This is criminal behavior. Since then, no manager has stayed on site for very long. The children play in the parking lot with NO adult supervision, AND hit people's cars with their balls!!!!! Maintenance rarely gets things right. Also, the ACs are not maintained. They only come fix once it's broken! Read more: http://www.apartmentratings.com/rate/TX-Houston-Copperfield”