All 25 tenant reviews.

“Do NOT move here and save your money, there is so much better apartments around this one won’t do anything. Management sucks, we been having a black mold issue for a while and they wouldn’t do anything about it until we said we will report them. We informed our neighbors our ceilings are caving in also so to be aware. And management called us saying not to “start any drama”. What a joke. The management team is a joke. They don’t take anything seriously at all.”

“This apartment complex haven't had running water in 17 days. We are living like animals we can't even flush our toilets.. I have only lived here for 1 month and is very disappointed in this community.”

“My ceiling caved in. I have called multiple times & left multiple voicemails. I have nowhere else to go & I am feeling quite frustrated no one has reached out to help. I paid rent & now I will likely be sleeping in a car somewhere safer than our apartment community. We are in the middle of a winter storm & not only am I out of a place to live, the people I pay rent to won't answer my calls or respond.”

“Dont move here managment sucks., one of the ladies in office is a bully and when I moved ub she printed me somebody else's lease agreement. the apartments are over run with knatts, roaches and other pest. they dint fix ---- but want rent on time, smh. unfortunately I'm here until after this virus mess. so I will endure. But please dont move here unless last resort. you was warned ???”

“Worst experience ever! DO not move here at all, even if it is a last resort! They have roaches, they do not send pest control without a request but charge you every month for it. They procrastinate so much about getting things taken care of. Whoever prepares the apartments before move in, do not go through every part of apartment to make sure things are fixed. The pictures look absolutely NOTHING like the inside of these apartments at all!!! You will be wasting your money, time, energy and resources by moving here.”

“This is the worst apartment ive ever lived in very bad customer service. Its always a surprise fee on my monthly rent. Its so unprofessional maintenance is horrible and the customer service is worst. Its always trash in front of people apartment and its so many bigs and mice very nasty living condition”

“??????????????????????????????????????????????????????????? whole dam team sucks here can't wait to get out of here the slump the manger is a rude disrespectful person her name is Karen she is a true ----- the people lie about fix things in your place and she take up for them since the day i moved here they have changed office crew 10 times they will fix it up to make up look good but once you in they don't care about you but want the rent sad sad sad please stay away please”

“I always send in work orders and I get an email stating the work is completed when the work is not completed and they want a rating for doing nothing. That had happened on numerous occasions. The maintenance man came and I was not home he said he would be back but never came back. I lived in a 2 bedroom apartment and I had a tub that peeled so bad I couldn't use it. It was never fixed and that was more than half my lease. I was being charged for a 2 bedroom 2 bath but could only utilize I bath. There was no credit for my use of only one bathtub.”

“Great apartments BUT!!!!!!!! Everyone in the apartments are limited to ATT only 25mbps internet speed that's it no faster. They are under contract with ATT so that means no xfinity sorry so think about this. How many people living in home plus who's downloading streaming uploading watching all of that on 25mbps speed GOOD LUCK TO YOU”

“Its very nice and quiet. The neighbors are very nice. And everyone in the office is really nice, espeacially Breanna, shes super nice and very helpful. Very nice community to live in. I would definitely recommend Vineyard Trace Apts to anyone wanting to live somewhere nice and quiet.”

“Been years of Great, Bad, now Better jet not Great! Many different management companies have been here. Some better than others, some fast with mainanance requests, while others one has to call 2 or 3 times before it's taken care off. What makes it good is area”

“The process from application to move in was very smooth. The appearance of the apartment was wonderful. I was very satisfied with the whole process. I am very satisfied with my apartment. There is no noise or drama around us. My neighbors are quiet. I feel like my daughter's are safe.”

“I have lived here for almost 2 years now and i regret ever stepping my foot in this apartment complex. I have had mold in my apartment for 11 months! & NOTHING had been done about this! I have called many times, gone up there many times and nothing! Now that i have stated that i will get city involved now they want to be the good guys and say there's no need for all of that. If you want to be in a place where they dont care about your health this is the place to be in! They have changed management so many times and obviously nobody can get anything right around here. They fired the only person that has actually ever helped people around here, everytime i would go up there and ask for that person they would get an attitude. They make the office look all nice & dont give a damn about the actual apartment complex. Don't get fooled with the good reviews people have recently posted on here because they get something back by doing so. If i could give 0 starts i would!”

“The office staff from the manager Gloria Amy and breana are very professional they are friendly great customer services awesome people to work with they always are smiling and willing to help the residents”

“Apartment was roach infested in the fridge. Old dried dog poop on the balcony. Mailbox key still not ready. Apt wasn't ready in date promised I had to get a hotel my 1st day in TX. SPENT $100 that I did t have bcuz the apt wasn't ready. Smell of dog urine throughout the breezeways. Pool is dirty. ROACHES & WASPS everywhere.”

“Too many problems with plumbing. On the weekends a lot of crazy driving through the parking lot. I realize the management staff is pretty new and have to work on this. Also maintenance request that are ongoing that have not been repaired in my apartment.”

“I been in the community for about 12 years and with the management they have now SUCKS.. I CAN'T WAIT UNTIL MY LEASE IS UP TO GET OUT THIS RAGGEDY --- APARTMENT.. THEY DON'T FIX ---- BUT WON'T YOU TO PAY EXTRA MONEY.. IF YOU DECIDED TO MOVE OVER I WOULDN'T TRUST ME”

“These apartments are horrible infested with roaches ready to move out. They change office staff multiple times I called to speak with the manager and of course shes never available and the other 2 leasing ladies are worthless, parking is horrible if you get home late there's no where to park but the office is so quick to tow vehicles I HATE IT DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!!!!!”

“Old property Very loud neighbors and over priced and they charge $25 for trash pick up which is ridiculous..you can only have At&T service xfinity cannot come on the property there is not enough parking too many residents living here illegally illegal immigrants and not on a lease”

“I've been here almost 4 years and the last three months have been bad, staff have change they're not attentive to existing residents, hardly ever answer the phone, maintenance is slow... and when I say slow I mean two weeks behind. Then they're doing a half axx job with the promise of returning. On a good note I never hear of theft or violence, domestic violence every now and then, but often. (but that happens everywhere) they really need to upgrade. And I am dying to see the apartment in the photos. Does my unit no justice. I guess that's where maintenance is spending there time, all the while my unit falling apart. My season has ended for Vineyard Trace not likely to renew my lease. I only would recommend this property if you just need a roof over your head. However I am a little picky when it comes to my funds.... when I pay where I lay I expect to be comfortable and not in a place for convenience.”

“I used to love it here, despite the expensive rent. Now I'm ready to move. Rent still high, not the same amenities. Where is the wine bar? Access to the computer and printer? Sodas and coffee? Community events? Gym?”

“Not enough time here to give an accurate review. The move in process was easy and office staff is friendly. They aren't high end Apartments. Obviously the price reflects this. So don't expect too much.”

“Parking is horrible. The unit overall I would rate a 6. The outside of the unit I would rate a 2. I live upstairs and the stairs are rusted and have missing screws so it shakes when going up and down. I am afraid for my children's safety while on the stairs. If parking was under control I would at least feel somewhat better. This is my first week here and day 1 I was ready to move smh.”

“It has been both positive and negative. The staff is usually very kind, and helpful, but can be slow on responding to making certain services are completed. I have schedule appointments 2 or 3 times but tasks are still not completed.”

“Well it's been good so far the only problem i had was that when my Ac went in May there were no windows units avaliable.. It's the summer time i never wanna be in the heat like that again... But overall the staff is great in the office”