All 25 tenant reviews.

“You can't get a hold of Claudia the property manager because her lacky Flaunda won't transfer the call. Inquired for the DM or legal contact and she said go through the website. There is no information on her. Rent increased by $450 with NO work done on the apartment and been without AC the whole summer. Going into units without notice. These people don't help a damn thing and you can't get a hold of anyone higher than Claudia better yet her lacky that answer the phone. People yelling through the damn lot and causing concerns yo walk to your own vehicle. WHAT IS THE DM NUMBER OR LEGAL????”

“Really improved the place and are so nice. They are always quick to help you or fix something. Like any apts though you get out of it what you put in. Myra and her team are always nice and professiona.”

“I’m so HAPPY with the Property Management “Fernanda” specifically.. She was so helpful. Also answer all of our questions over the phone. They took care of us like family. Keep up the good work Team. Happy doing business with your team ??????”

“They are the worse! No communication between the staff. I was without a stove for 2days. Soon as i moved in the sink was stop up and it took them 3days to come so i had my dad come fix it. The freeze had the water off okay thats understandable today is now 3 weeks later and the hot water was turned back on. Its not hot its just warm. I get home today and my hot water is back off. I called the office and they claim to didnt know it was off.”

“I've resided almost 4 years I've seen so many changes some good some bad? Seems as if there more worried about fixing up move outs then fixing current residents apartments..what's happening here ? But they want there rent rite in time ..it's sad to see that a lot never gets done properly why doesn't corporate come and walk thru my apartment ? Let's see if they don't make changes like there supposed too..just in called for it really is. Rent goes up but service stinks.”

“This is the worst apartments they have the sewer backed up all the time so it just creates puddles of dirty water with toilet paper in it. The kids scream and play all day they even broke a few windows. We didn't have hot water for like 3 months and we kept telling the office and they would say "it's hot" when it was clearly warm. They threw some paint on the outside and jacked the price up from 595 to 820. Their website claims to have "ceiling fans and covered parking" there is NONE there isn't even a light in the room you have to buy a lamp cause the switch goes to an outlet. This apartment is not worth the price they are asking since new management has taken over. The pool was remodeled and open for about 3 weeks before the city came and shut it down and has been for about 5 months so far. The area is not a great area many homeless people walk around from the store and all in the apartments I even seen some in the laundry rooms at night. If they are gonna charge 820 you might as well pay 880 get a place with washer and dryer in the units ATLEAST.”

“Since this property has been taken over by Madera Residential properties. Everything is much much better. Staff and management is much nicer and caring. Maintenance is done right away if you have any issues with your apartment. The outside is much cleaner and well kept. Right now the property is being redone on the outside. It's much much better. I guarantee it 100%”

“This place is terrible and I'm ashamed to have lived here for 2+ years. For starters, I have to put a request in once a week for them to "fix" my ac. They'll leave threatening letters on your door. There's roaches no matter how clean your home is. Paint is peeling off of everything. Maintenance is very slow and inept at repairs. Neighbors are loud and annoying. Kids will run around, and have been known to break windows. Cars get broken into. There's always trash around the complex. Just a terrible place to live. Do not rent here.”

“I've lived here since before Harvey and I must say these apartments are NOT THE BEST apartments to live in... My floor is peeling up, my door knobs to the pantry and hall closet are broken an been broken for a while now... They don't come fix anything, they fine you instantly without warning an their tow truck service is trash. They just towed my car yesterday an I have a reserved PARKING spot and a sticker an they still towed my car I'm so fed up with these apartments... I DO NOT RECOMMEND ANYONE TO STAY HERE NOT EVEN IF IT WAS A LAST RESORT... SMDH..”

“These apts are the worst they will not fix anything break in cars office staff nice to get u in but after u in u will see them real them apts really need to be torn down and rebuilt over price not worth it stay far away”

“I have been here so long that I have seen so many changes. The last couple of changes have been so badd I done know why they cut all them nice trees had extra overflowing dumpsters all over the parking area. I even have pictures of human feces all through the parking area. Deer Creek went from a place to call home to I can't wait until my lease is up to get the hell out. And then they bring back the old manager Helena..No no no no no. That is so bad. I was happy with the other short Mexican girl manager that was so sweet. Why so many changes? This place I no more home for me. Time to find a better home.”

“I just moved in and I hate it, roaches all over my apartment. My husband went to the office to let them know the situation they took over a week to get that fixed and the guy that came in didn't do much! My neighbors have no respect I can hear all their business. They have music on the weekends and its super loud. The parking lot its a mess! There's trash everywhere! Can't wait to move out! What did we get our selfs into?”

“The WORST experience I've ever had with a company. The leasing agents are horrible, tried to evict us the first month there because they forgot they gave us a special with free rent. The place is garbage. They painted over the cabinets and bathtubs to try to make them "new". We were told multiple times that our apartments was ready to move into and when we came to move in we were told that we had to wait. I don't even know what they had us wait for because the apartments was dirty when we moved in. We were missing a fire alarm and the one we did have had dying batteries. Our AC was broken when we moved in and nobody came to fix it till the next week. Rent a cop "security" guards do not make people feel safe. Parking rules are not enforced and the lot is always crowded. Laundry doesn't work, trash everywhere. Don't even think about stepping outside if you're a woman without getting hit on by nasty old men. They have roaches too but that should come with no surprise due to all the garbage that is thrown around everywhere.This place is just a MESS, completely disgusting; but don't take my word for it, you can read all the other reviews with the same issues. Anybody that says good things about this place is probably a leasing agent. Counting down the days until my lease is over!”

“My experience is so bad im not recommend this apartment if u want to rent come at night so ugly outside no parking lot , people drinking, all music loud, don't rent here”

“no recomiendo vivir aqui tengo dos meses viviendo y lla mequiero salir esto parese cantinas en ves de apartamento y los de la ofisina no les inporta parkiaderos delo mas pesimo te la pasas holiendo sigarro de tus vesinos nunca renten aqui se arrepentiran como yo es asqueroso y mucho dinero pagas por renta .never come to live here it is ugly and disgusting is better sleep in the street”

“DO NOT RENT HERE! MANAGEMENT IS VERY UNPROFESSIONAL AND TELL LIES. I WAS GOING TO RENT THERE, BUT MY APARTMENT WAS NOT READY DUE TO MAINTENANCE ISSUES. I WAS TOLD SEVERAL DIFFERENT THINGS ABOUT A MOVE-IN SPECIAL BY LEASING AGENT ESMERALDA. SHE ALSO TOOK MERCHANDISE FROM ME AND DID NOT RETURN IT. THE ASSISTANT MANAGER WAS VERY UNPROFESSIONAL, RUDE, AND HARRASSING TOWARD ME WHEN I ASKED FOR MY DEPOSIT BACK AFTER THE APARTMENT WASN'T READY. THE ASSISTANT MANAGER FOLLOWED ME OUT OF THE FRONT OFFICE INTO THE PARKING LOT AND CONTINUED TO SPEAK TO ME IN AN UNPROFESSIONAL MANNER. SHE ALSO REFUSED TO LET ME SPEAK TO THE PROPERTY MANAGER. I CALLED THE PROPERTY MANAGEMENT COMPANY AND NEVER RECEIVED A CALL BACK FROM MS. TOMEKA OR MR. MIKE ERWIN TO RESOLVE THIS MATTER. I AM STILL WAITING ON A CALL BACK FROM MANAGEMENT. I AM SEEKING A FULL REFUND OF MY DEPOSIT DUE TO THE UNAVAILABILITY OF THE APARTMENT, AND AN APOLOGY FROM THE LEASING STAFF FOR THERE UNPROFESSIONALISM AND HARRASSIING BEHAVIOR. I WAS GREATLY INCOVENIENCED BECAUSE I HAD TO CANCEL UTILITIES, CHANGE MAIL FORWADING, AND MANY OTHER THINGS. I HOPE THAT IF YOU ARE READING THIS THAT YOU WOULD ADHERE TO THE WARNING AND SAVE YOURSELF TIME, MONEY, AND A YEAR LONG DURATION OF A LEASE WITH THESE APARTMENTS. IT IS VERY UNFORTUNATE WHEN YOU REPORT AN INCIDENT TO A HIGHER CHAIN OF COMMAND AND STILL GET NO RESPONSE. I WILL BE REPORTING THIS INCIDENCE TO SEVERAL AGENCY AND TELLING EVERYONE THAT I KNOW TO HELP THEM OR OTHERS THAT THEY KNOW.”

“I just signed my six month lease at this location. I LOVE IT !! the location is perfect its between bltway 8 and 45 and everything i need is down the street! The office workers were very helpful and cheerful! The apartments are beautiful!”

“i have been staying at Deer creek apartments with no problem.it is nice and fun untill one fateful day when i was given two day off as a compensation at my working place.so when i came home there was some problems in my apartments i got angry because i wanted to enjoy my days off at home.i called Mr Isac the manager and told him what happen,he came after some minutes talked to me politely and said it would be fix To my greatest joy it was fixed that same day.i must confess Mr isac is very caring Thank you very much.i realy enjoy my days off......Deer creek apartments is a very nice place to be”

“i have spent 6 months in my apartment.i really love the wood flooring,chocolate colored cabinets and what i really love most is the great service i always recive when ever i call for assitance they response very quickly. Keep the good work”

“I have lived here for 6 months now, I hated the place when I first moved in. But I guess they got a brand new office staff "finally". Esmaralda is so nice, everytime I come in see always smiles and says hello. If I came into the office before the old staff just ingnored me until I got thier attention. I also see the guy with glasses I am guessing he is the owner, walking all over the property all the time, poor guy is busy dealing with different things. Esmaredla says he doesn't even take lunch most of the time. But, the only thing I would say still needs improving is the pool area. I come home late and see kids playing in there with no supervison- and they can be loud sometimes, but thats it.”

“I just moved in to Deer Creek Apartments and I'm happy with my apt and it's affordable. The Office staff are Proffesional and helpful. Esmaralda made me feel welcome and answer all of my questions! Love it here!”

“I moved in a year ago and the apartments needed some work on them. The people at the office could never tell me when the improvements would start. Once the new management got in little by little i saw the changes and then the got painted; Wich gave them a much needed touch up. Just want to give props the the new team in the office.”

“I just moved in and was real pleased with my apt all new appliance wood floor and carpet just like the model they show me I had few issues office staff & maintenance work quick to resolve the issues. The only thing is all the dirt and no grass anywhere, I hope they fix that (they said they would).By far the best apt I lived in worth every penny.”

“I have been in this apartment since last year but I would like to commend the new management. Since they took over, I have seen alot of improvement - not only in the apartments, but also in the service. The staff is very friendly and helpful especially the manager. They said more upgrades are coming soon so when my lease is up in a few months, I am definitely renewing.”

“I have been in this apartment since last summer but I would like to commend the new management. Since they took over, I have seen alot of improvements, not only in the actual apartments but also in the service. The office staff is very friendly and helpful especially the manager. I would recommend this place to my family and friends. And when my lease is up in a few months, I would definitely renew.”