All 25 tenant reviews.

“I am on the Housing Voucher Program, and after calling and leaving messages at at least 50 different complexes, Costa Ibiza was the ONLY one to call me back. They have been exceptional in their customer service, and Daniel, i believe is his name, has gone beyond his job description in helping me get approved. If I owned a company that required a person with good customer service skills I would be trying to hire him out from under them. My experience with Costa Ibiza so far has been stellar!”

“This morning i was told that i had written a review for these apts. Never had i wrote those awful things that was said in the review!!! first they spelled my name wrong and then i proved to the office that was not my account!!!!!! I reported the fraud!!! it is being looked into by Google to find out where that person logged into and tried to extort my name. Now I have been there since the day these apts was built!!!! God elevated me to a house and you have HATERS THAT will try to HATE on you. I had only one problem and that was settled by me moving!!!! I never had any problems with the Office staff I went in paid my rent and left. Jessica was a God send when she began working there,never once did she EVER say NO to the things that needed to be handled on the property that is why I recommended to the head man that was there that inspected my apt to give her the ASST Job!!!!! Because she has been taking care of everything!!!!For the Person who used my name thank you it only made me want to write a longer review praising Jessica for the LOVE she showed me while I was there!!!!! maintenance was superb from Arnold to Louis the job got done.!!!!!!!!!!!!!!! SO to the person who tried, try again Fool because I LEFT ON A PERFECT NOTE!!!!!!!!!!!! NEXT TIME SPELL MY NAME RIGHT AND THE OFFICE IS THE ONLY PPL THAT HAD THAT EMAIL DAMN FOOL I USE ANOTHER ONE!!!!!!!!!!”

“I have been in these apartments for 3 years and I done seen people come and go, but overall I love these apartments it's the best set of apartments I have been in since I have been living in Houston, the office staff Jessica is awesome, very respectful and she is about her job and she cares about the tenants and there well being that live in the Costa Ibiza community.”

“I've visited this complex 1 year ago. I was referred by my niece, I went to the office at Costa Ibiza and spoke with two ladies@ that time, I don't know if it was my appearance or what but, I am always clean and polite, it's just myself and my 13yr old granddaughter my lease is up 06)/30/18”

“I would not ever recommend this place to anyone. The kids are very disrespectful, rude, and parents dont watch them. Teenagers hanging around in the staircase doing drugs or having sex, I have caught them multiple times by my door hiding smoking weed. They promised security 24/7 which is a lie but when they are here they do their job most of the time. Its infested with roaches, bed bugs, fleas, and rats. I'm a very clean person an have ocd and no matter what or how much u spray or do these dam things wont go away, they keep coming back. But then again i have some nasty neighbors which dont help the situation. Every time u turn around u see the police here since these people r bad as hell, i know crime happens every where but dam i no longer feel safe and moving the hell away from this place. There suppose to be a curfew here but yet all thru night these young folk walkin around, being loud an up to no good. Grown --- adults sitting out drinking an talking loud and on holidays these people go wild. Maintaince is a joke, takes too long to get something fixed. Now there is new people in the office and they dont give a dam about whats going on and they have attitudes since they might actually have to do something. This is not a place for families. I'm moving an wont look back but think others should be warned. Oh n the gate is always broke so anyone can get in so yea good luck if u decide to live here”

“The families here are very respectful. The children are in their homes by night fall. I would not live any other place in this neighborhood. Granted, the manager sucks; but the two ladies you would have to deal with are very professional. The grounds are always clean and manicured. I love it here at Costa Ibiza.”

“The security guard stole my fishing pole......the office manager deserves to be fired she doesnt care about anyone but her self The maintinance is terrible...the security guard have no respect the apartment are infested with roaches”

“These apartments are -------- from the Leasing agent to the little pool, the trashy trash area and the lack of respect the staff have for there residents it's crazy. The office is never open there always at lunch the leasing agent sucks forreal, and maintenance don't do nothing but act like the doing stuff.”

“Whatever you do please pass these apartments by I have been living here for almost 2 years and they are the worst. Case in point the roaches I have never seen anything like it the spraying that they provide the roaches just eats it and stay alive. Now let's talk about the kids the management doesn't hold the parents responseable for what they do they trash the playgrounds and stay out all times of the night. Now let's talk about who they are renting to straight Garage they hang out and shots dice all time of the night so just do yourself a favor and look elsewhere Hell I could have live in Havestock and been better off!!!!! O and another thing the kids are so horrible over here that the office had to padlock and chain the fences to the pool so what does that tell you”

“I have lived here for 3 years. I'm quite happy where I live in the complex. Every time I have a problem it gets resolved pretty quickly. The only time I have had a problem here is when other residences are not courteous to others when it comes to noise, but you just speak to your neighbors and tell them hey respect me and I will respect you. That simple. If not yes i complain to the office and it gets taken care of. Management has always been nice to me, even when I bug them a gazillion times. If people/residences lived in a clean matter and kept their house in a neat order people wouldn't have problems with bugs. People also need to understand that events on this complex have been isolated events, other then that it is fairly quiet. In my part of the complex we all look out for each other.”

“I am a current resident here. Every couple of months the office staff changes. The newest manager doesn't care about anything and when you ask to speak to her she sighs out loud so you can know your bothering her. You can be a victim of a crime on the property and they will not let you out of your lease even if it's for your own safety. There is always a lot of trash all over the ground. They do come and fix any household problems pretty fast. The maintenance men are pretty good. The gate is broke more than it is fixed. These people find a reason to come in your apt every couple months always talking about different kinds of inspections. Sometimes you don't even get a notice. I would not recommend moving here to anyone.”

“I've been reading some reviews on this website and obviously the staff at Costa Ibiza apartments are writing the 5 star reviews. This place is absolutely disgusting. These apartments are very dirty, there's roaches and rat everywhere. The surrounding environment is very run down and ------. Do yourself a favor and avoid this place at all cost. It's like living in a 3rd world country here. The staff is completely horrible, they have no type of manners and do not fix anything they promise to fix. I repeat DO NOT LIVE HERE!”

“I have lived here for about 3 months. I don't know what has changed since 2012-2013 but I really like it here. Its quiet, no problems what so ever, I have never seen a roach or any trash laying around. My kids go to the park and play, there is always parking available and the staff is awesome. I have no regrets at all about moving here.”

“I currently live on this property and i love it. Professional and caring staff. Quiet neighborhood. Security on property. This is a wonderful place to live and its affordable. I would recommend this complex.”

“I just want to say a few words about Costa Ibiza I have been living here for about 9 months and Its been so wonderful! But this is something I think people should know about Costa Ibiza. I saw the manager walking the property with the security late at night. That was amazing to me, I feel safe and secure. Thank you to the manager of Costa Ibiza for making this the best place to live. I never had any problems I've never seen roaches, or any kind of bugs in my apartment. The managment team in the office are great people and easy to talk to they listen. And for that reason I will renew my lease. Once again thank you to the manager and Costa Ibiza team for making this a apartment community a place I can truly call my home! From Bel”

“I've been living here almost 2 months now and it's been great. They must have got new management since the last time someone actually reviewed this place because I haven't had any of the issues I've seen. Since I've been here, I've physically seen exactly one cockroach maybe a week after I moved in and haven't seen one since. The only time it's noisy is when there are kids playing at the park, and I never see too many of them out there past 7 (and you can't hear them if you're inside). Even on Friday and Saturday nights this complex is practically silent. I also feel really safe here; all of the buildings and stairwells light up at a certain point and I see the security guard doing rounds almost every night. Parking has been great, there has been maybe 3 times I haven't been able to park directly in front of my stairs. I've never seen any trash just laying around, and I've seen dog poo at the most twice. The ladies they have working in the office (including the manager) are super sweet and really personable. I love it here.”

“If you like living with roaches then this is the place for you!! Come on down and see the wonderful display of trash in the stairways!! If you enjoy partying..you will love the 24/7 night life of endless music and people hanging out!! The management are a wonderful group of unprofessional and disorganized people who will go out of their way to ignore your complaints and concerns!! Best place I ever moved out of in under two weeks!!! :)”

“i lived in costa ibiza for three years at first beautiful and nice office staff. everything change. new office staff i seen at lease 50 moved out, infested with roaches. and rats i was killing about 10 rats a day. if i move my stove and you can see rats holes eveywhere behind the dishwasher you can hear rats chewing the walls thats when my worse problem began. dont be fooled!!! by how the apartments look i wouldnt advised nobody to move here the place need to be tore down.”

“I overpaid my rent and have a 300+ credit, that I can't get back. They're holding it until after I move out in case of any damages. So the what the heck was my deposit and security fee for when I moved in? BOTTOM LINE AND BOTTOM LINE ONLY DRIVEN???? I don't plan to move into another apartment, but if I have to NPR will NOT be the management company. That's ridiculous! Not too mention back in July I had to pay $50 extra in late fees because the office closed on the 3rd...which was when I always paid my rent, not because I wanted to, but because that's the time I'd have it!!! Went to the office to pay....closed, and guess what- NO DROP BOX SLOT. I had to fight with the door (about 15 minutes, myself and a couple of others) to try and FORCE our PAPER money order through the weather stripping!!!! You have a 2 months notice to vacate....however, most places accept your deposit to hold a place for you up to 30-DAYS...so really, just how the heck does that work??? Costa Ibiza expects you to pay re-letting fee PLUS, if you have to move before the two months- the amount of the rent. Which more than likely if you don't you'll have to pay deposit twice somewhere else. I'm so through!!!”

“This is the MOST UNPROFESSIONAL, ROACH MOTEL EVER to live at. From the day i moved in there were DEAD ROACHES in the cabinets, drawers n dish washer. I called management every week to come spray, yet roaches were still accumalating. The stairwells are FILTHY, JUST DISGUSTING. I looked up the prperty management called them n sent pics of how NASTY N FILTHY the complex was...2 days later sumone was pressure washing the stairwell. TRASH is all over the complex, on top of that RACCOONS NEST at the very top of the Apartments in BROAD DAYLIGHT. Every month there are new ppl in the office, they cant even keep reliable Staff. Roaches would b inside the refridgerator, the ceiling and dishwasher.”

“Worse place i have ever lived. gates were always opened. traffic. violence. gave 60 day notice and was contacted often asking what could they do to keep me on as a tenant when i moved trying to make sure everything was up to par i was informed i would receive a returned deposit called 60 days later just to be told that i owed money and that the person i spoke with gave me wrong information. bottom line u follow they rules or b penalized and they can make up rules. i would never refer anyone to move into these apartments”

“This place is awfull !!! Drugs , shooting , loud ------ people no respect not even the kids around here. too!!! My fridge has been broken for 4 days alteast and ABSOLUTELY NO ONE HAS CAME TO CHECK IT!!! I went to.the office 3 times and now there telling me to call .... Iam so tired and fustrated with this apartments as soon as our Lease is over were RUNNING OUT!! Careful and really think about moving in here people. Oh and NOT to mention they do lock outs when they arent sopose to because their a TAX FREE PROPERTY.”

“STAY AWAY !!!! Just this past weekend there was a shoot out at the bottom of my stairs ! In broad daylight while my kids were playing at the park !! This place is ------ , full of roaches , loud and the management is a joke ! Gates always broken ! It's hot as idk what and the pool is NEVER opened ! I am trying to get out of my lease ASAP ! I've only been here for almost 4 months and regret EVER stepping foot on this HORRIBLE property !!!! Dont let the look or the name fool u like I did. This place is worst than the projects !!”

“This is what goes on here: Home invasions Drugs and prostitution at the park Loud music, loud neighbors just loud you will not rest here after a hard days work No security bullies at the bus stop in the mornings Roach and ant infested wanna be gang bangers and these are little kids doing this constant towing of vehicles walls paper thin this place is not safe to live in”

“The manager ----------- will go in your house when you re not there and you better hope she aint hungry while she s in their because she will eat your stuff and no telling what she doing in there when you not there. Of course there is always available parking because she will have your vehicle towed in a minute. She say park in the visitor parking but here is the problem...where in the hell is the visitor parking! Aint no signs up nowhere! The bad --- kids will use your cars as target practice and the manager will not show up when you call the office to complain about it.”