All 25 tenant reviews.

“couldn't write a new review so om adding to this one this is tonight 3/14/26 my apartment has flooded with sewage water coming g in from the toilet and has came all yhe way into my living room. Me and my kids are stuck dealing with this on our own because we now have no maintenance men or and emergency line, but yet we are paying these apartments over 1400 dollars, at the rate these apartment are going and the lack of care for their tenants they are not even worth 1000 dollars. I have to try and stop yhis water from coming in on my own with all of my personal items and the bad part is that I won't even be compensated for the damage. Sinse I first moved in these apartments have gone down especially with every new management that we get they get worse and worse. It is so unfair to us because we are paying our hard earned money to stay here. Now my apartment is unsanitary to live in because there is Noone to help and the water just keep coming up with no emergency line and today is Saturday the office is closed until monday. And for these apartments to have a 2 star rating is terrible”

“We were 4 days without water. News had to be called out to finally get them to fix it. Then we get a note that said we got $400 credit towards rent. We thought great! We pay the reminder. Cool. Then we get a notice to evict. Come to find out the note was supposed to say $4.00. I found that out when I called the office and the lady basically laughed at me for thinking it was $400. Shocked! 4.00 credit for 4 days of no water? It's an insult! Not happy”

“Me and my wife went to view an apartment here today. My wife called to ask about looking at a certain size and she was told yes we have it come on by and look. We got there an the chick at the first desk to the right was hella rude. She was on the phone when got there but from her conversation with whoever was rude. So she finally gets of the phone and looks me and my wife up and down looking like what are yall doing here what a joke. So my wife asks about the apartment she called about. Now all of a sudden 20 minutes later they dont have the apartment anymore lol. But we had a friend call and ask and they said the apartment was available for show. This place is a joke, the office is not even the front like normal apartments its in the middle of the complex. The grounds had trash, didnt look how they Photoshop those pictures on thier site.”

“I've lived here for a year and so far I've had the same leak that keeps being half --- fixed. It started up again 2 days ago. I put in a request to repair it and was told there were a lot of emergencys and they would get to me the next day. So I wait 2 days with no one coming to fix anything and now the leak has started to warp my ceiling and I came home to a pool of water on my couch. I can even see the outline of my upstairs bathroom from the first floor! Since this was after office hours I had to call the emergency line over 10 times to even get the manager Norma to call us back, and when we explained how the ceiling looked like it was going to fall in, and how badly the leak was she still told us if it wasn't that bad we could wait. They are the absolute worst. Never rent from chelsea lane.”

“We have live here for a year and we just signed another year lease, everything that some people complained about we have not seen, maintenance service is better, grounds are always clean, we do have few neighbors that like to dump their trash from their cars on the grounds, but is NOT the apartments fault. The office people are nice, when we need to use their fax or computer they do it for us, I have seen them help residents to write service orders when the resident cant read or write, they receive our packages and no once has lost one.This Valentine's got a get together for the kids and they sent out an appreciation note to the residents, I think that was nice of them. We do have problems with parking and the office are working on it, they use a wrecker service to tow cars with no permit. Overall is a nice little complex”

“This place is bad and it is not worth it the manager there is racist she does not do her job well she raises her voice at you and that's why they always have specials because the apt don't work and I'm interested in the owners phone number”

“I moved in Chelsea in Feb 2015 I was afraid of what I was getting into do to the bad reviews but I must say I am pleased with my TH. Area is rouch but the gate are working, ground well kept. I got to see the unit before i moved in. So far so good.”

“This place is horrible and a rip off. Nothing is fixed when broken, The floors are horrible. The office staff are racist. You cannot sleep because People are always making loud noise from their car. When you move you will not be given your deposit. Horrible place.Do not go there.”

“Do not move here !! They never fix anything . the women in the office are racist. If they dont like yoi the will not accept your payment. . i be had so many problems with this place and would not reccomend this place to anybody roaches are everywhere people breaking into your apartments. Trash everywhere bad --- kids. Ugh let me not forget the maintenance men are perverts and try to have sex with renters and do drugs and drink on the preoperty”

“We moved here recently. The apt ac was broken, the carpet smelled really bad, and a lot of other things. Maintenance is horrible here. They don't fix anything and they don't care about you or your safety. The apt is full of roaches and spiders. And sometimes there's no water in my apt, at all. Unbelievable, there's always something, we're leaving soon.”

“To whom it may concern may case involves maintenance and repairs as well as religious discrimination. since I've moved to Chelsea lane apartment May I've reported various issue to date some of these problems have still not been fixed such as flooring which has nails sticking up which we've stepped on various time with or with out shoes on other tenant issues have been fixed with minimal time In addition on 11/07/14 i went out of town and left a family friend watching are apartment when i returned on 11/10/14 by 1 pm I was informed that the maintenance came to clean the patios and through away my lawn chairs inside of the come holder of said chair there was an irreplaceable religious artifact in there when i addressed it to the manger at Chelsea Lane she stated "oh well there is nothing I can do because it 's in the dumpster she later stated i better not be have religious parties at my house then warned my about using candles which was never addressed til this accident she said don't be like them referring to black Americans since i am i black -------- and she along with all employees's at Chelsea lane are white --------- i felt so offended and hurt by the management I felt truly uncomfortable management is terrible”

“We have been here for about 4months now and this is worst place i've ever lived at. Its dirty, the management is a joke and so is the mainteniance service. At the day i moved in my apt wasn't ready at all it as leaks on both bathrooms, the floor was a mess and not even the doors was secured yet and so far they hasn't. The bathrooms are still leaking and it's been about 2 months now that they left a hole on the ceiling above the bathtop, always comes and never fixes a thing. My youngest child even fallen in the hall because of the leak came to the floor in front of the bathroom and i had to take her to the doctor and now they are telling me the she also got a ringworm on both arms and that the reason why she was stomach sick and vomiting coyld probably be the hole in my bath. No one seems to care about that and now i'm in the proccess of leving this place and put a demand againts the owners for bad management and personal damage.”

“These apartments are unsafe and unfit for any one to live in the people that work in the office will smile in your face and will be lieing at the same time they never fix anything and when maintaince do come they half way fix it you will be back in the office the next day you have to stay on them also the foundation is horrible parking is a serious problem alcoholics walks around all day drinking beer loud music at night the police is always being called stray cats and dogs running loose its a mess at night there's shooting don't move here its not say run Away don't walk don't look back this is crack city gang city ------ city no hot water low water pressure I could go on forever.”

“THESE APARTMENTS ARE FULL A WASTE OF TIME AND MONEY..THEY ARE COMPLETELY FILLED WITH RODENTS!!ONCE U NOTIFY THE OFFICE OF THIS THEY DONT DO ANYTHING AND SAYS THAT YOU ARE THE ONLY ONE WITH THIS PROBLEM. THE FOUDATION IS BAD AND CAUSES THE UNIT TO SINK IN..THE MANAGER DOESNT CARE ABOUT YOUR QUESTIONS OR CONCERNS WHEN ITS PERTAINING TO THE APT. THEY ARE POORLY MANAGED, THE MAINTANENCE IS UNPROFESSIONAL AND COMES TO YOUR APT W/O A UNIFORM AND DONT INTRODUCE THEMSELVES.. I LIVE ON SIDE OF AN ABANDONED APT AND THEY LEAVE THIS UNIT UNLOCKED.. THE WATER PRESSURE IS LOW AND THE HOT WATER DONT GET HOT.. THE TOILETS SMELL LIKE A PLUMBING FACILITY AND ARE SMALL WITH HOLES IN THE WALL CONNECTED TO THE WATER LINE. I HAVE A BIG HOLE UNDER MY SINK AND NOTIFIED THEM OF THIS AND NOTHING HAS BEEN DONE. MY SON SAID HE SAW A RAT IN THE MASTER BEDROOM AND LATER ON THAT WEEK WE CAUGHT THE RAT ON CAMERA AND TOOK IT IN TO THE OFFICE AND THE MANAGER WAS LIKE WOW BUT STILL NO ASSISTANCE WAS OFFERED TO GET RID OF THE RAT WHICH IS PROBABLY SOMEWHERE IN THE WALLS WAITING TO COME BACK OUT.. THE APARTMENT HASNT BEEN RENOVATED SINCE 1986 AND THE PROPERTY ISNT WELL MANAGED.. I WASNT GONNA WRITE A BAD REVIEW BUT THE OFFICE PEOPLE MANAGER MS. NORA, OFFICE ASSISTANT MS. VANNESSA, AND OFFICE ASSISTANT ELIZABETH IS VER INCONSIDERATE AND THIS IS JUST A JOB TO THEM AND THEY DONT CARE ABOUT YOUR WELL BEING THEY JUST WANT THEIR RENT MONEY AND DUE TO THE MANY LEVELS OF UNCONSIDERATION HAVE PROMPTED ME TO WRITE A BAD REVIEW.. !!!!!!!!!!!!!!!!! DO NOT WASTE YOUR TIME AT THIS POORLY MANAGED PROPERTY WHERE ITS JUST A JOB TO RENT OUT THE APARTMENTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

“These apartments might not look good but they are awesome there's a lot of good people to chill with so ur I REALLY RECOMMEND THEM!!!”

“Where should I Begin? This is the worst place in AMERICA to live.The office staff or not well educated nor or they professional. The Maintanance enters your apartment with the key from the office with or without a work order to STEAL.When they do have a work order,they rather wait until you leave and half way repair it.These apartments is infested with rats, roaches and spiders. The Sewer and piping problems causes serious damages to carpet on the inside of people apartments . Over flowing of used bath and toliet water from my neighbors up stairs come out of my sinks,tubs and toliet. The Maintanaice told me that the owner Chelsea Lane do not want to put money into it or repair this property.My Children and I have suffured and been sick due to lack of care from management.They Also a\ have a Homeless man breaking into vacant apartments to sleep at night. The only person that ever had since or cared enough is my beloved Christina who passed recently. RIP But the supervisor never treated her fair either, from what her family say's. I can go on in on but, my brain will explode. Please DO NOT MOVE HERE!!!!!!!!!!!!!!!!!! Even if you need to Start over with life...”

“the fernwood apts have a new owner, and they are now called chelsea lane apts. new owners are re-doing everything...... brand new kitchens, new dishwashers included, new washer/dryers included, new exterior finishes and paint, new landscaping. this place is the best 1 bedroom vailable in this price range, and convenient to everything. i have been very happy with what i've seen so far!”

“this apartment complex is one of the most aweful places that i have ever stayed in. they dont fix anything. the water is constantly turned off for maintenance. i have been here 6 months and i am still waiting for a garbage disposal that works. the walls have large cracks in them. the boards on my patio are loose and come up when you step on them. my toilet has been stopped up for 3 days. i have reported it 3 times and they have yet to fix it. the dumpsters are overflowing with trash and the pool has only been open 2 days the whole summer. the -------- people (which is about 85% of the residence) drink and party until 1 or 2 am atleast 3 or 4 days a week. it is aweful. my mail has to be forwarded to my mothers because they have not fixed that either.”

“I lived here for a couple years the management is crooked there have been deaths here all the apartments are infested with roaches spiders and some with rats this place should be condemned and shut down they never fix anything they turn your water off they steal your electricity god help anyone who lives here and be safe cause that is now crack dealer central”

“i lived in chelsea lane 2003-2005 aweful i got broken into and had everything stolen.my cars windows got busted the day after i git them tinted and odelia is a heartless -----.was in a life theatening situation and needed to move out she said it was fine but still turned me into to credit agency. my neighbors where crack heads.the whole complex needs to be bulldozed”

“I have been living there since July 2006, and its da worst place to live. When something gets mess up a takes weeks for that to get fix. My AC was not working at all, it took them more than a month to fix that problem. the manager is the worst apartment manager i have ever had before. This apartments are falling apart already. my ceiling is breking out. My fregirator is leaking from the inside all the time. This are the worst apartment to live on. there are always people drinking so u will always seeing drunkies on the area. There are alaways breakins into the apartments. I have never had any breakins in my apartment but i know people that live that have had breakins into their apartment. The manager is so rude and seems like she don't know how to do her job. Just don't move in to this apartment I know what im telling u. Take my advice. There are way better places to live at where u are treatted the way you should be treated. DON'T MOVE IN TO THIS APARTMENTS!!!!!!!!!!!!!!”

“Whatever you do, do not move into these apartments!! The office staff are down-right sorry, they never want to fix anything, the grounds are always full of trash, they turn off the water supply to the apartments from 12 noon to 5 p.m. every single day, and there is a lot of drug activity in this 'match box' complex. I would advise you to not give these apartments a first ro second thought. I will be calling Houston Housing to report this complex TODAY!!!”

“I personally do not live here but these used to be one of the best apartment in the alief area back in the 90's of course..I had a couple of friends lived there. But I saw a big down fall when they started to accept section 8!!!! Some folks just don't give a d... But these apartment was always nice and clean..”

“The neighborhood is below substandard. Should be condemed. Management, they cant even spell management. My 8 year old son can a better job than the manager their. Theft is required neigborhood welcome there. Vandalizm is also a must to your property. Before moving in insure that you own a hoopty that way you have a good chance of no one stealing or vandilizing it. If you are illegal immigrant, sell drugs, or in the chop shop this is a place for you. Sincerly a concerned US citizen.”

“If you ever plan on living here, as an -------- individual, you have better chances. That ----- in the office, Odelia, is a mother----ing racist no speaka english --- -----. Everyone of a different race would not survive in these apartments. Living as a single parent resident, I have had so many false reports and complaints, it goes beyond ridiculous. You would never hear of the complaints with the -------- individual households or anything. Security lie like gossiping women. They also talk to other tenants letting them know of specific plots on what tenants Odelia and the rest of VATO (--------) click are trying to get rid of. You could never really speak to the property owner or manager, whom ever that may be. Management is horrible. I wouldnt reccomend my worst any to stay at this horrible --- dump!!!!”