All 25 tenant reviews.

“This apartment complex (Domain at Kirby) is full of issues so don’t waste your time renting with them. I have placed multiple work order to fix issues of a period of 6 months to fix water leaks resulting in $250+ a month water bills and the response is that there is nothing they can do. There had been multiple insect issues and nothing is done. Please steer clear of this place.”

“There are a lot of changes at Domain at Kirby! I am seeing a lot of lights fixed, a lot of power washing and paints done. Management team is extremely nice and even went back to hosting resident events. They have installed a lot of cameras and still have a security in the garage. This feels like home and and I am loving all the improvements!”

“TL;DR: Don't live here. **I am literally creating an account at for the sole purpose that no one considers living here. STAY AWAY!!!!** I don't know how some recent reviews for this place are 4-5 stars. I lived here from June 2020 to September 2021. - There is always dog poo and pee smells because residents let their dogs go to the bathroom in the hallway and stairwells. - The trash in the pictures is in a stairwell, where it's not meant to be. I even put a maintenance request in about it when it was just a couple bags, and it was ignored. It took WEEKS for someone to get it, and by then, it was 10-12 bags of trash full of old food. We literally have valet trash. People here do not care about the community in which they live. - The fob sensors are always broken at the hallway entrance doors. I put in a maintenance request about it within a month of moving in, and I'm leaving 15 months later with it still broken. - The garage entrance and exit gates are always broken. - Fire alarms go off at least once a month. When your fire alarm beeps for low battery, maintenance will tell you that is not an emergency. I had to sleep in the apartment with the fire alarm beeping every 30 seconds overnight. - Our AC unit was so dirty that it stained our sheets, carpet, and clothing while we lived here. Please see pictures attached. (That was with vacuuming every day.) I am legitimately worried about what I breathed in while I lived here. In the attached picture, the brighter part of the carpet is what color the carpet is supposed to be. I had a piece of furniture there, and moved it to show the difference in color. - They are charging me $130 for keys and a remote that I turned in upon move out. They asked me if I signed anything, and I didn't. I literally asked, while turning in my keys, "Do I need to sign anything?" and they said no. Now, they're 'researching' how this could have happened. I will be speaking to their management company, Adara Communities, about resolving it, because it obviously won't be resolved with the Domain at Kirby staff. To be continued.”

“This place was really nice when we first moved in. It’s gone downhill terribly. First off, the apartments can be used as an AirB&B. They let ANY type of people stay in those. These people are rude, screaming around at the pool after hours, blasting music at 3am and there’s NO SECURITY and the office just tells you to call the police who NEVER show up. The gates are always broken, the halls either smell like weed or animal urine. People are constantly running through the halls or yelling, the walls are thin so you can hear all of this. Even people having a normal conversation walking by can be heard. The trash room is full of trash. When the chute is stuffed full of trash, people leave their trash sitting in the room. The other day it was so full that you couldn’t even open the door to get inside the trash room. People speed through the parking garage. One man almost hit me because he was speeding and took the turn too wide. So you have to be very viligant with your children and pets if you are walking to your vehicle. Right now there are people on the rooftop setting off fireworks and it’s after midnight. We cannot wait until are lease is up because there have been homicides very close to this building and with no security and broken gates and sometimes garage doors with entry to the apartment hallways it’s just not safe. Don’t make the mistake we did and choose somewhere else to live ESPECIALLY if you have to pay so much.”

“The fish rots from the head down and in the case of this apartment complex the incompetent management ruin it for the residents. If you rent a unit here, then you have to put up with filthy hallways, amenities like the pool being closed, garage gate not working, car break-ins, no security guard and rude office staff that are more interested in asserting their authority over residents than assisting them.”

“I have been here at Domain at Kirby Apartments for approx. 2 months now and came across this community while searching for a cost effective place for family to stay during a long term cancer treatment regime my son is going through at MD Anderson. I have been pleased with the security measures in place here and the very cordial staff. Even though we went through an outside company that manages assets for owners renting their investment properties, the office personnel have ALWAYS been nothing but helpful. Kristina and Mari have went above and beyond to help us resolve any issues that have came up and for that I am truly thankful. Even in the midst of the Covid-19 lockdown, their attitudes have remained positive and professional. Domain at Kirby Apartments is ideal for my families specific needs in that it is located only minutes away from MD Anderson and plenty of shopping all within walking distance from complex. Not to mention the close proximity to the NRG Stadium (if you are a sports fan.) literally less than 1/4 of a mile. I would highly recommend this location for anyone looking for temporary housing or long term residency. Give Mari or Kristina a shout and tell them "Allen" sent you..”

“I have lived here almost 5 years and note a continuing decline in the community. When I moved in, it was great. The current management is clearly only interested in $$. Cardio equipment non-functional over a year. The "security" doors and gate are a joke. My car was broken into last night along with many others and corporate's response was "we will continue to try to get broken doors fixed but when we fix 3, then 4 more are broken." Don't waste your money--rent elsewhere. It might look nice on the surface but beware.”

“The building is nice and quiet. The common areas very nice, but after the management changed (new manager -----) the areas are not well maintained, lots of trash outside in the halls, no proper management of people who own pets (so there is pet's poop everywhere) , smelly trash for days that the truck don't pick up, etc. That new manager ----- is not helpful, plus she's very rude with some residents. I've encountered several residents complaining about the same (coincidentally ----------). A friend of mine went to her office to ask for information, and then she told her that she needed to earn 5-6 times the rent price for her to be able to live there. First time in my life I heard a leasing manager saying something like that when the price of the apartment was $1.200. She abuses her position. This power-tripping manager instead of facilitating life of the residents she behaves like she wants to impose or scold people. She's a very strange person, even I heard from her leasing agents that they can't stand her and some of them had to quit because they didn't adapt to her weird behavior. The previous admin were much nicer, smiley, and friendly. This new power-tripping manager ----- is ruining the environment of Domain.”

“If I can leave 0 stars, I would. We lived in this apartment complex for 5 years and were happy with the original management. They were willing to work with the tenants to make them happy. We painted our walls ( 2 sides ) to different color because our daughter likes certain colors. We lived in 3 different floors during our stay and there was not a single charge when we moved to different floors. They offered to paint our walls, there was no charge to paint the walls back to the original color. They made our move(s) as easy as it could be. However, when it was time to move out (with the new management ), the service was not what we expected. They charge you for EVERYTHING. They are charging $550 for the re-painting the TWO walls and clean two small rooms. It's not even a whole room!!!! When I called to dispute, they say, this is "prorated/discounted" price. Before, it was almost $800!!! And this was "FINAL" bill. They are not willing to work with you at all. They really don't care about tenants. They only want the $$$$$$. I hate to leave a negative review, but this place has to change. Until they do... STAY AWAY!!!”

“I love this community because it's location is everything. Walking distance to everything you need plus retail shops right below. Spacious apartments with great layout and friendly staff. Attached parking garage makes it easy during bad weather and the elevator make for an easy move in process!!”

“Walls are thin as paper. Have the courtesy officer on speed dial to fix the issue with the noisy neighbors surrounding me from below and next to me. One seems to have quieted down but the other one still thumps base and screams and Hollars on most weeknights till 11pm, don't even get me started on the weekend noise. The gate is below me 2 levels and you can hear the clicker all night long and even worse the gate creaking open and crashing to the ground every time a car comes though- don't forget all the drunks at 2-3 am on the weekends- not good for people working weekends or nightshifts or anyone who likes good sleep quality. The crappy whirlpool stackable washing machine flooded the apartment on night 2 after move in , and we were using an empty units while they ordered us a part for ours when to our surprise the other units washing machine flooded the kitchen after the first use as well. Luckily our part came in and fixed ours for good. Only one burner on the stove stays lit- called about that and they came out but didn't fix it- it's the small back burner so my big pan takes longer to heat up and you can't cook 2 things at once. Also, the printer and the coffee machines are always broke. The gym is decent and I like the pool. Not the best place for dogs and the roof top dog park is soaked in urine (astro-turf) and the dog run is a long skinny Trail with not much to be desired. Ive asked multiple times for the codes to the Gates to the dog run but always get a wrong code, and they say they must have switched it again but afte lr 3 tries I gave up. Also you can't get back into the property easily. I forgot my keys once and was locked in the stairwell for 30 minutes until my boyfriend whose phone had died finally got plugged in and he saw how I called nonstop.”

“Been living here for a year so far and I love it! Close to everything including work, shops and family. Haven't had many issues as maintenance fixes things quite quickly and new office staff has been very helpful. I love my location and neighbors are very friendly as well.”

“We have lived at Domain at Kirby since 2017. In that time we have learned the area and realized that it is very close to everything. There are shops and food nearby. Maintenance is great on the property and the office staff is great as well.”

“The front office is so rude and acted like they did not want me there. It felt like everything was forced. If someone is coming to look at your property I would take into consideration on how you approach them, because its exactly why I choose not to lease.”

“I have been searching for a long time and finally found my HOME! The staff here is amazing and so helpful not to mention the hot guys I keep running into... hmm hmm that's right. I am looking forward to the pool this summer. Love my new place.Thanks Melanie and staff! Definitely recommend a move here!”

“It has been since December that I moved here and it feels like I just moved in. That is how much I love living here. I have to give props to Melanie, the manager as she is the real reason why I am here. She really seems to care about the residents! I met with her and in no time, I was on my way to becoming a resident. All because of her warm and pleasant personality. She's awesome! The rest of the mgmt staff are super friendly and attentive. I'm really enjoying my experience at the Domain at Kirby. Thank you Melanie!”

“I am ecstatic I found such a wonderful apartment to live in, Such beautiful landscaping, glorious inviting pool and an oasis in the middle of Houston Texas... how lucky I am!!!! I have searched for months and months and was about ready to give up when I was referred by a friend to previw these beautiful Apartments, the manager Melanie, and her staff members are so courteous, warm and helpful!!! I really feel im home!!! I just want to say thank you to all the people that helped make this move possible!”

“I love my new apartment. I just moved in and Melanie was so very helpful. My first apartment ever and I love it!”

“BEWARE*** DO NOT MOVE IN HERE*** I honestly don't even know where to begin but I wish we never moved in here to begin with. The place is supposed to be fancy, secure, and luxurious but it's not. On top of that they are ripoffs. I moved in while greystar owned the property and while living in the apartment Adara community bought it. Anyways do not move to this place for those 3 reasons that I mentioned. 1. The last few months that I have lived here, we had a lot of security break-ins and theft. And to to make matters worse management blamed the resident. 2. The hall way stinks pretty much every day after you really move in. Before you move in everything is dandy and they make it seems look like it is this amazing place. 3. It's not a fancy place at all. Believe me you'll find better price for your money even in the medical center. We only moved here because of a rush and yes I wish we never moved in to begin with. My last warning is to be ready to get a hefty bill when you move out. Some of the charges are just ridiculous. We spent over a day making sure the place was spotless. but we still got hit with an almost $400 bill. Some of the charges are ridiculous for example: cleaning fee for washer and the dryer and I cleaned that myself. Maybe I forgot to take check the filter for the dryer but seriously?? Another ridiculous charge is the bathtub encloser//stopper, because of the water use the moldings needs to be replaced which is common, but I'm getting charges for that. I even had maintenance come out and fix that before. I'm also getting charges for cleaning fee for the stove, which I cleaned myself. Among other crazy charges. I was totally shocked and surprised. This has been my experience so stay away. And also their expresso/bar machine doesn't work half the time if not more. I remember they were out of milk for almost a month. The pool table is very old and worn out, so are the pool sticks. The treadmills in the gym are out of service most of the times. I could go on and on. Good luck finding a place but do not move here. You will regret it. And yeah it's under a new management here but they are the ones sending me a $400 bill so I don't see how they are any much better so don't fall for that trap”

“Under new management as of December 2016! Massive amounts of changes and upgrades. Staff is awesome!”

“I've lived here for a couple months and was very excited to move in. Gradually, the excitement has faded away and I keep finding more and more things that are not only disappointing but also unacceptable. Safety: Multiple break-ins (armed robbery!) and that's just what we hear about from the management. "Trespassers" come into the property often, and although the leasing staff is aware of them, they don't tell residents. They also don't tell residents about incidents where the police have to come investigate after what looked like a party turned violent in the clubroom. Worst of all, for the past couple of weeks, the fire alarm (central, and VERY very loud) keeps on going off later and later (9pm, 12am, and last time 3am) keeping residents up and outside of the building for an hour or more (and outside of the building at night is not safe as the area around is bad). Many residents have stopped leaving the building during these false alarms which is DANGEROUS. Leasing staff does not apologize at all for their incompetence (they're not doing what the fire department needs them to do) or the inconvenience. Clickers and cameras give a false sense of security. This is a huge issue and is not being addressed by staff. Unit: Overall, it's nice and in nice condition, but we live on the 4th floor and were appalled to find cockroaches that did not go away after the "Orkin man" came 4 times and the holes in the kitchen were filled. Water pressure isn't so great in the showers. Otherwise, clean, in nice repair. Air conditioning is not very powerful though our electric bill is quite high. Fees: $75 minimum per month for "basic cable" which is NOT HD and looks terrible, and internet (speed is okay most of the time). Required. $25 per month for valet trash. Required. Parking: Fills up very quickly and the speed bumps in the garage (2 per half level) are ruining all of our cars and don't make the garage any safer. It takes forever to get down the garage and there are accidents often. Stairwells in the garage smell terrible. Amenities: Coffee bar is nice in the lounge, and the conference room is okay, but the computers and their peripherals are often broken and so is the printer. Pool is fine, not a good shape for laps. Chairs are comfortable, but often there is trash around. Hallways do smell strange but are usually not dirty or poorly lit. Gym is okay, missing a few machines and sometimes they are broken, but okay. Towels used to not be stocked but the staff has been replacing them more frequently. Would I live here again? I'm not sure. I don't want to move for a couple of years because moving is such a hassle and in the medical center, even the nice complexes aren't safe. It's hard to say that this wouldn't happen at another complex too, but that the staff are not making changes for our safety is a huge issue, and if I were staying in Houston longer term, I would definitely move. Beware before you sign your lease.”

“Worst experience ever!!!!!! Liar staff specially accountant Valerie she is really one of a nasty person I have ever met in my life... They try to pull as much money from you as they can and are big liars.... Dont fall into trap of referring and getting 750$,seriously you will never get... Internet reception is worse, makes it difficult to do work... Direct TV services are pathetic and you are bound to take it. Wooden floor v v noisy you will hear all foot steps of your upper resident!!!! It even doesnot deserve a single star!!!”

“Counting down the days until I move out of here! I'm telling you, this is a complete dump covered in so called luxury. The hallways are smelly with dirty carpets. The residents are noisy and nasty. The building is not properly constructed. I was lied to when I was being shown the apt. I was told the bldg was made out of cement which makes it sound proof. THAT WAS A COMPLETE AND UTTER LIE. You can hear absolutely EVERYTHING especially you have someone that lives above you. It's driving me insane. There's no way I should be paying over $1600 a month and walk to see trash and dog poop INSIDE of the building. On top of that, everything breaks down including the computers and printer in the computer room. The maintenance is pretty good with fixing things in your apartment, they are actually the only ones I enjoy seeing but the leasing agents are another story. They are lazy, inconsistent, and fake. Nothing gets done, you have to continuously bug them. This is by far the worst apartments I have lived in, do yourself a favor, turn around and live some place else.”

“I have lived here for almost a year and have had no serious issues. Maintenance is quick and always helps out when they can. Location is great close to just about everything and is Walking distance to a lot of things :) Don't get me wrong I do hear my neigbors sometimes and parking sometimes can fill up quickly, but its nothing I can't handle. Overall its a great place to live and my neighbors are nice :)”

“The only good thing about this place is that it's pretty and modern. That's how they get you. Beautiful apartment, but don't let that fool you. This has been the worst living experience I've had. The noise is horrible!!! I can hear EVERYTHING my up stairs neighbors do! It's quickly driving me insane. It's non stop pounding and thumping. Never a quiet moment. My dorm in college was better insulated and sound proofed than this poorly constructed building. I can't complain enough. And, I'm not one to complain. Besides the horrible quality of life with the constant noise you also have no cell phone reception and terrible internet service. The internet constantly goes out. Like all the time. It randomly will say it has no service. At least once a day. Sometimes more. Have never experienced such horrible internet service ever. Needless to say I will not be coming back here. Can't wait to move out!!! I wonder what the statistics are on repeat tenants? I'm sure its less than 10% who actually resign the lease. Don't move here.”