CITY OF HOUSTON & UVALDE RANCH · avg 1.8 ★★★★★ · Houston
“I am currently thinking of moving here but there are no current reviews and past reviews are horrible. Is there anyone currently living in any of the apartments that wouldn't mind sharing their experience? I'd greatly appreciate it. Thank you in advance.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Diane Is A Racist & A Crook! I honestly don't understand why she haven't been Arrested! I loved in UV up until the time when I was "Out Of The Country" on vacation & she let herself into my apartment and photographed a cigarette butt in an ashtray. When I got back home, she filed an eviction notice, saying I violated my lease by smoking in my unit. A cigarette butt in an ashtray is insufficient proof that a person smoked in the unit. I smoked on my balcony, and would bring my ashtray indoors when I finished. Chances of finding a cigarette butt in an ashtray of a smoker are ridiculously high. Diane deliberately set me up because I wouldn't Bow Down! She talk to people like they're Sh"t. An I for one, am not going to tolerate anyone talking to me like a child nor like I'm Stupid. When she realized that "I Ain't The One" she began to aggressively agitate me at every encounter; in hopes that I would become beligerent and give her just cause to end my tenancy. When she saw that I wasn't going to Fall For The Okay Doke, she Orchestrated my eviction. With the help of Bernadine, who is extremely threatened by her. Those people in that office are Sad. It's a damn disgrace that those type of individuals get to play God in people's lives. Not only that, but they Totally Enjoy It. But God don't like ugly. It wasn't a month after I moved that Hurricane Harvey tore through there and nearly wiped Uvalde Ranch CLEAN OUT. Run Not Walk Away from that Hell Hole as Fast As You Can. Those people are a Disgrace! No lie.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I moved in here knowing they did not give deposit back, so I never bothered asking for it when I moved out. 2 months later, I received a bill from them asking for compensation for “Make Ready Work” amount of $900+. If not paid in 10 days it will be sent out for collection agency. Needles to say I will not be paying As these claims are fraudulent and disputable. I lived here for 5 years. In the first month there had my truck stolen ( yet to be recovered , police report on file) and my other vehicle was broken into 6 times( at this point why bother telling office) over the course of stay. Was assaulted once ( police report on file) thank God for childhood self defense classes. Trash everywhere. Gunshots at night. No Security. No Cameras. Night Lighting Works Half of The Time So Often Dark at Nights.Stay Away.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I’ve only been here a year and wanted to leave in the middle of my lease but i couldn’t because i didn’t want to ruin my chance of getting a better apartment. The lady diane in the office is VERY rude! They never answer the phone nor emails. They do not fix the apartments for new tenants. everything in my apartment is old, beat up and infested with roach poop!! Whatever you try and do to get them away they’ll go to the next apartment then come back to yours. when i first walked in my apartment, i seen a baby roach but i didn’t think nothing of it. Months go by i’ve seen eggs and poop everywhere they shouldn’t be. Pest control come out every week but only spray in places they want to. If something is wrong with your apartment the office will take days to put in a request and say “they didn’t see it” every time you call, they on “lunch” .. there not cameras in back so majority of the cars are getting stolen and all they say is “call the cops” they won’t get involved in nothing that’s not dealing with you paying something. save your time and money don’t come here. the units are very small. the paint comes off as soon as you wipe it, they don’t give deposits back”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“---------. the ---------. Lady. That work in the leasing office she is very Rude , to. Residents in person and over the phone .---------. And office STAFF mistreated. Residents and descriminates. ------ and. --------- senior. Citzens.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I currently live here but will not be renewing my lease. First of all there is a electrical short in my apt that has been an ongoing issue since I moved here; the lights in the kitchen, dining room and living room don't work regardless of changing bulbs. I have called before but they kinda blow it off and I'm tired of trying to make them fix it. Another thing is roaches omg they are so many, I can't even use my coffee machine without worrying about roaches getting in there. Make sure to clean cabinets frequently because you will see roach poop accumulate there. If you do have to move in here because on limited income the pest control they offer don't work but I have been ordering a roach gel from amazon that works pretty good it's called advion gel bait. Another thing is that the walls are super thin so you can hear everything that goes on and if you have loud neighbors then I'm sorry invest in earplugs cuz it's not going to get better. Oh and there's always someone smoking weed making the whole floor smell bad. And the elevator in building 1 where the one bedrooms are at is broken and has been since hurricane harvey. If they do manage to fix it again I hope they completely fix it because before harvey it was breaking down all the time. The hallway on the 2nd floor seems to be caving in to watch out. Oh and people always leaving their trash bags on the stairwell. There really isn't a gate to come in since the storm. The first floor units haven't been repaired completely after harvey so there's that. The maintenance guys are pretty friendly and try to fix things. If you have to talk to office people usually Bernadine is a lot nicer than Diana just FYI”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I wouldn't recommend these apartments. I recently had a medical emergency and now they're charging me $800 for a non breach fee for not giving keys the day my mom went into a coma. I've left a message with their corporate office. I lived there for two years, never caused any problems although people have been shot and killed ( 19 yr old girl ), trash is always on the ground surrounding the trash cans, and the times where there has been 0 parking spots and I had to leave my place of living to spend a night somewhere else only to be told they have no control over that.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Okay so I currently live here, I'm going to be very honest. When I first came to the walk through I absolutely fell in love it was very pretty from the outside when we got to the inside of my apartment that im at right now it smelled like nothing but vinegar and soap. I looked around so pretty nice counters nice rr nice closet, couldn't wait to move in. The move in day, i checked everything again me im a very clean person i do not like having dirty cabinets but they were filled with roach poo, and i HATE ROACHES! The first night wasn't that bad with roaches i would see a couple of them but uff after that night MILLIONS AND MILLIONS of ROACHES. Its so bad guys really bad from the bottom of my heart please Do not make the same mistake i did by moving here. The staff is rude! Yes it is very true! Also they try to come into my apartment i have two locks on my door 1 you can only open it from the outside, well that outside lock they open it and try to come in i was inside my apartment when they tried to come in here but the 2nd lock was locked that Bi Diana tried and weeks later Stephanie did the same thing. God please help those girls they need Jesus in their lives!! Do not move into these apartments trust me i regret it every day!”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Let me tell you one thing about the staff. They suck. Rude customers service and was even thrown off the premises. Do not recommend and for a fact I don't even stay there. I was just looking for an apartment. We don't got nothing and instead she told me to shut up and leave.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“The manager ----- is horrible ! ! She lies and cheats her tenants and smokes cigarettes all day. The maintenance man walked into my apartment one time when I was getting out of the shower, the kids run lose at all types of times of the night.bad ant problem and roaches ugh! They lie and bribe the tenants for extra money threatening to evicted them (-----)! Why is she still working here and why hasn't she been investigate ? This is a serious problem if she is stealing and bribing the tenants. I suggest no one more here unless you don't have to deal with anyone unless turning in rent”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“DIANE & HER STAFF ARE LIARS. I WENT IN LOOKING FOR A PLACE FOR MY DISABLED, HANDICAPPED MOTHER WHO HAS HAD 2 STROKES & IS LEGALLY BLIND. I PAID 300$ DEPOSIT AFTER SHE CALLED & SIAD THEY HAD AN AVAILABLE UNIT (the deception starts here) I ASKED IF SHE COULD GET HER DEPOSIT BACK IF SHE DIDNT GET IT. THEY SAID YES & LATER DENIED THEY SAID IT. NEVER THE LESS, SHE CALLED ME 2 DAYS LATER & TOLD ME THAT MY MOM WAS DENIED & FORFEITED HER 300$ DEPOSIT. AS I WAS IN TEARS TRYING TO PLEAD WITH THIS WOMAN ON BEHALF OF MY MOTHER WHO IS ON A FIXED INCOME. SHE TOLD ME I NEED TO LEAVE BEFORE SHE CALL THE POLICE. THESE PPL ARE COLD & BRUTAL. STREET THUGS DONT HAVE NOTHING ON THE THUGS WHO WORK AT UVALDE RANCH APARTMENTS. IT GRIEVES ME TO MY SOUL HOW WE WERE SO MISHANDLED. THE STAFF ALSO POSTED THE REASON FOR HER DENIAL ON FB. I COULD NOT PROVIDE INFO THAT I MYSELF WAS NOT PRIVY TO OR THAT MY MOTHER COULD NOT REMEMBER. THEY DID NOT CARE. GOD DONT SLEEP”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“---- the apartments the management is horrible Bernadine bad builded shaped ---..----- with her tired looking old stringy bald headed ---. Roached are horrible maintenance is lazy as ---- they treat you like ---- because its a low income scale apartment but there actually ppl that work hard and pay a good amount of rent what to be treated like ---- smh I don't recommend a stray animal looking for a home to live here. Please take my word reconsider your living arrangements. So many times I wanted to beat the ---- out of ----- that ----- will make you loose your character.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I just moved in these apartments Begin of March and honestly this was the worst mistake of my life they have a roach infestation it's ridiculous, they live mostly in the kitchen it doesn't matter if it's day or night you will see them everywhere no matter how much you clean and spray they will not go away I've tried everything. I'm so terrified of roaches living here has been a nightmare please DO NOT MOVE HERE !!!!!!”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I moved in 2012 first year didnt have that many problems. But recently i have had to deal more with the office staff and they are incompetent to say the least i put in a work order only for the maintenance to take almost 3 weeks to respond. And omg the roaches they are everywhere the pest control doesn't do much on the average night theres about 15 running across the kitchen floor and on the bathroom walls. The manager Diana has the attitude from hell and answers your questions very rudely. Other than that the elevator is constantly broken and people seem to smoke alot of weed which i dont have a problem just do it outside where there isnt kids around. Im definitely looking to move out once my lease is up”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“yeah right! how about checking it out during the weekends and evening? how about the horse playing of teenagers in the staircase and corridors leaving their trash all over the place, or the beer drinkers and fast food eaters leaving their mess on the stair cases or entry to the building oh lets no forget on the lawn and parking areas. Hey did I mention those who have car dealers in the area and take up 3 or 4 parking spot to display their vehicles for sale and makes you park two to three blocks from your home? should I go on? Ok it just the beginning and trust me I have been here 2 yrs. I know since I have complaint and have confronted my neighbors.Yet to no avail.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Love these apartments! Never have had any issues , been living here for the past 2years :) recommend to everyone”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I lived in these apartments almost there years until I moved out. my experience was ok the first year no complaints. after the 2 year up until the time my lease was up that's when hell began. the ladies in the office are rude, and really good give to cents whether or not their tenants are living comfortable. rules change every other month. not to mention the infestation of roaches. I felt like the more I cleaned the worse the roaches got. they were bad in the kitchen, and they would get in the refrigerator and freezer, they lived in the bathroom as well. I lived in the building that had the closed in hallways, people would leave their trash in the stairwell, and sanitary napkins, etc. supposedly there was supposed to be a security guard who patrols the property, but he works when he wants to. my vehicle was broken in twice while living there, and the response from the office was to get a better alarm system. I work like they work, why should I have to sit up at night and monitor my vehicle. let me not get started on the rent prices, I understand the price of rent goes up every year, but mine went up a whole $200 from what I was initially paying, down right crazy. as far as me recommending anyone to live here...HELL NO I wouldn't!!!!”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Ok so I might be moving here soon with my husband and 2 kids and I was wondering if anyone lives here and can give me some insights on these apartments.. Ive seen some reviews from some years back about there being roaches and rude staff.. is that still going on right now in 2013 or are those problems resolved? I like the apartments, from what ive seen in some pictures, i just dont wanna be living with roaches lol. There isnt many nice looking apartments around this area that fit into my budget so if these apartments are still bad does anyone know of some apartments that are good looking and under $850/month..”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“Im planning on moving in with my 3 year old daughter I looked at these apartments and they seem great for us at the moment because I am trying to save a little money and they arent too expensive plus come with washer and dryer im a leasing agent and i understand a property manager can make or break the property but can someone please give me a real reason not to move here if any? caz i know everyone has an opinion i just wanna know some truth here.”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“When I moved here the staff was nice. I never had a problem and my neighbors where very nice.. Then wh en I deciced to move out thats when t he b**** Diana started making problem with me. She lied and said I owed 2 months rent,she said my apartmment was dirty when in fact I ordered my own carpet cleaning and cleaned my carpet myself. I was on housing and my place failed inspection on Uvalde Ranch behalf not mines but they kicked me out put a storage in my name and stole all of my belonging that I paid for and had the nervs to say I owe them.. Im working on sueing this money hungry w**** Diana to court and take her for everything She own!! They messed up my credit and its very hard for me to get a place and things I want..but GOD doesnt sleep and the ----- is a LIE and she will get everything she deserves.PS she takes money under the table from other tenets and I will be calling HUD and reporting her until and invesgation is done.So I wouldnt reccomend these apartments to anyone”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“All I see are bunch of ignorant Racist people leaving comments on here.. "Everything was fine for a year then blah blah blah!" Only trash uneducated ignorant people would write like they be talking - and cant even make a complete thought without starting another one - guess you be conversant huh? I wouldnt live here just because of the uneducated ignorant neighbors I would have to deal with....”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“If I was you I would not move to the property.... When I first moved here it was ok now that i have been here for a yr.... and the mangers are very rude.... Don't return calls when they are suppose to..... My air was broke for 3 days and i have small kids no one came out to fix it i had to find a place for my kids to go while i sat in a hot --- apt...... Diane the manger will lie on you..... put false info in your files to keep you from trying to move to a new unit...... they will charge you for any and every lil thing..... this property is a thief...... they need to take section 8 away from this property they give us a very hard time when we move in and out....... I'm gonna make sure this property gets in very big trouble after i finish with them they or very racist with black people....... ALL I CAN SAY IS DO NOT MOVE HERE.......”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“The apartments are ok they look nice. The maintenace is something else they do not care if you are naked they will go in your apartment regardless and he has a bad attitude. We needed him to fix the breakers that were in my roomates room but my roomate was sleep with her newborn baby and we tell the maintenance that he cannot go in there he syas i have to do my job and walks in being loud slamming doors waking the baby up. they dont take you serious if you have a problem”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I live there for a year Manager kept the deposit my apartment was well kept the Unit I lived on did not have grass so when it rain there was nothing but mud they didnt bother to plant grass and shes a racist they should really get rid of here and if shes messing with your breakers she can be handled by the electricty company i checked in to this when i read one of the reviews people stand up for yourselfs go to legal aid on her”
— 5300 S LAKE HOUSTON PKWY · HOUSTON“I tottaly agree with everyone, the apartments look pretty decent on the outside but they are really infested with roaches, as well the staff in the inside is horrible especially (diane) she literraly hung up on me while on the phone with her. my RENT has went up almost $40, and i just recently renewed and im truly UPSET WITH MY DECESION THE ROACHES HAVE GOTTEN SO BAD IM NOT SURE IF ITS BECAUSE SUMMER IS APPROACHING NOW BUT IVE BEEN THEIR 1YR AND IT HAS GOTTEN TREMENDOUSLY WORSER.IT HAS TO BE SOME TYPE OF AGENCY THAT WE CAN REACH OUT TOO FOR HELP BECUASE I KNOW ITS NOT HEALTHY FOR THE CONDITION..NOT TO MENTION THE GATES ARE ALWAYS BROKEN NEVER FIXED..BEEN THEIR OVER A YR AND I CAN COUNT ON ONE HAND HOW MANY TIMES THEY HAVE HAD THE GATE FIXED BY THE WAY ITS NEVER BEEN FIXED A WHOLE ENTIRE WEEK... IF I CANT TURN BACK THE HAND OF TIME OR EVEN MIND (WHICH I DIDNT WANT THE HASSLE TO HAVE TO MOVE MY THINGS OUT AND START NEW) I WOULD DO IT WITHIN A HEARTBEAT NOW..”
— 5300 S LAKE HOUSTON PKWY · HOUSTON