All 33 tenant reviews.

“They over charge my account I paid my rent up for the whole year 2021-2022 they take money out your account without telling you anything they have big --- roaches and rats don’t do business with these people it’s more beautiful apartments out there and they not one of them there’s no where for family and friends to park they are very rude and unprofessional”

“These are the worst apartment to live don't ever move here the office staff are rude they will hang up in your face if they don't want to talk or do their jobs they will tow your car out of the reserved parking spot that you pay for and then will refuse to give you a sticker there are a total of 9 visitors parking spots and they want you to fight for a parking spot my car has been broken into did they care no they have towed my car 4 times they won't fix anything in a timely manner the A/C is constantly going out and they won't do anything about it until the overall temp is higher than 80 DO NOT MOVE HERE!!!!!!!!!”

“I actually like living here.The flex pay is awesome,the office staff is really nice and i've never had an issue with maintenance attending to my issues.The only problem I have is the parking.After working 16 hours I don't want to have to sleep in my car to ensure that it doesn't get towed,and I have a sticker but that doesn't mean anything”

“I moved in january and the chic that rented to me help me alot its my firsr time renting and she was welcoming and helpful .everytime i go in the office there very polite and so far all my maintanance has been taking care of the same day if not the next.i like it here.”

“I feel so peaceful and safe here. Maintenance is so friendly and the manager always says hi when she is out on the property. Every month there is always some kind of party and the FREE kids club take good care of my children. When I get home from work their homework is done and all I have to do it cook dinner. I felt so special last Friday when they gave me a rose for mothers day.”

“I used to live here with my mother but due to personal reasons.I decided to move back after some time .I REALLY like braes wood oaks very nice and reliable staff very good maintenance.Bertha is amazing!!!i lived in several of the managements properties and this is the best!”

“My wife & I are happy living at Braeswood Oaks we just recently renewed another year. Maintenance staff are very friendly and helpful. The staff inside the office are also professional always making sure everything is running smooth, you see them walking property making sure the property looks clean. What I love is that your in the office and they give you all the attention of there is any maintenance issues you call Central Maintenance. Definitely love the Flex Program totally worth it.”

“After hesitating of moving here because of reviews i took a chance and made the decision of applying witch was a very fast process ,and i have to say that after now 11 months i will be renewing my lease .I really like how close to my job i am and how my kids can enjoy the afternoons in the kids club which i do not have to pay anything for and i really enjoy the pools in the summer ,the staff have always been very cordial and up the good work braes-wood oaks!!!!”

“I have lived in Braeswood Oaks for 4 years. I love the staff especially my manager. She works hard and makes me feel as if she cares. I'm a single mother with two children and the Flex Pay option that they offer really helps me out. When the boiler went out last month and we were without hot water, I received an email letting me know that the hot water was out and when we could expect to have it back on. Maintenance is always taking care of my every need. This place isn't great place to call home. I would recommend it to everyone.”

“--------------------------------------------------------------------------------------- Will Save You Water Smells Rats Inside Walls Old Appliances Just Run,Unless You Use To Living This Way I'm Sure You -------- Are Right At Home!”

“OK SO CURRENT RESIDENT HERE WILL TRY TO REVIEW AS HELPFUL AS POSSSIBLE .I HAVE BEEN A RESIDENT HERE FOR 6 YEARS AND YES I HAVE READ THE REVIEWS,FIRST OF ALL LET ME SAY THAT THE STAFF WORKS WITH WHAT THEY HAVE .I DO HAVE ENJOYED LIVING HERE SO FAR .PROS:FLEXPAY,KIDS CLUB,LARGE UNITS,AFFORDABLE RENT,VERY ACCESIBLE AREA ,CLEAN PROPERTY,2POOLS!!! I LIVE BY POOL SO I LOVE IT. CONS:SOME NEIGHBORS ARE VERY RUDE DONT ABIDE BY RULES AND POLICIES(AND THIS PLACE DOES ENFORCE RULES AND POLICIES) AND NO WASHER AND DRYER CONNECTIONS FOR THE IBEDROOMS BUT AT LEAST I STAY BY THE LAUDRY ROOM SO IT WORKS OUT .PRETTY MEAN THINGS ABOUT THE STAFF HERE.I WOULD NOT AGREE WITH EVERYBODY HERE. AT LEAST I HAVE NOT HAD ONE BAD EXPERIENCE WITH THE GIRLS THERE AND YES I HAVE BEEN THERE UPSET OVER A FEE THAT I WAS CHARGED BECAUSE OF MY BANK BUT I APPLAUD THEN FOR BEING PROFESIONAL AND GETTING THAT SOLVED FOR ME .KEEP UP THE GOOD WORK BRAESWOOD OAKS.”

“so I am a current resident here at this apts and I wouldn't say its not really bad but I'm sure it could be way better !!!so I moved here because they offer 2nd chance leasing to people who don't have very good credit and or problems with previous rental history I am trying to work on my credit and it was fairly affordable even if the area is not that good. The girls in the office are always nice to me never really had an issue w them I kinda do feel sorry for them I walked in there once to load my washing card and there was some man screaming at the blonde lady and the girl in the front,maintence has always fixed my problem once my toilet was backed up and they came out fairly quick after midnite, I like the flex option ,the size of my apt.I did have problems with roaches when I moved in the summer but I had to get my own chemicals for extermination and I keep my apt clean so I haven't seen any. I do wish units where more upgraded and my neighbors where less noisy and they had fitness center .”

“I think that this place has been one of the worst Apartments I've lived in. For the amount of money I pay, I shouldn't have to deal with not having hot water 50% of the time but to deal with a rude staff as well. I read some of the other reviews and I too believe some of them in the office are Racist and think ALL ------ are the same. They is no diversity from the office to maintenance. The maintenance act like none of them speak English so they won't help you unless its relayed through the office. In short, the overall customers service is terrible and I would not recommend anyone to rent here unless you have not other choice & don't mind getting taken advantage of. That's if your Black.”

“This ----- named -------------- is the dumbest manager I have ever seen! She is rude, and racist, especially against ----- tenants she acts like she is better than everyone else. In fact there whole staff on duty are terrible, from the stupid --------------------------------- on duty. Why they don't have diversity is beyond me. This place is terrible and with how expensive the rent is IT MAKES NO SENSE! P.S. one time one of their workers came to my apartment while I was out & I did not request any work order so I asked to see their security camera to check who it was THEY TOLD ME THEY ONLY RELEASE IT IN CASE OF HOMOCIDES!”

“ROACHES, ROACHES EVERYWHERE YOU COULD HAVE PEST CONTROL COME OUT ON A MONDAY MORNING, MONDAY NIGHT ROACHES ARE BACK, SO BOLD DON'T EVEN SCATTER WHEN THE LIGHTS COME ON. BUYING ROACH SPRAY AND FOG BOMBS DON'T EVEN HELP. WHENEVER THERE IS SOMETHING THAT NEED MAINTENACE, I THOUGHT WALKING IN THE OFFICE TO TELL THEM, ONLY TO BE TOLD TO CALL MAINTENANCE. DON'T THINK THE UTILITIES ARE EQUALLY APPLIED TO ALL RESIDENTS. I WILL NOT RECOMMEND THESE APARTMENTS TO ANYONE, EVEN IF OFFERED A FREE MONTHS RENT, THATS HOW DISAPPOINTED I AM. BUT, I GUESS I SHOULD BE GRATEFUL SECOND CHANCE RENTER... RENT IS $690 A MONTH PARKING $20 (MAKING SURE I HAVE SOMEWHERE TO PARK) WATER BASE CHARGE DRAINAGE ELECTRICITY GAS SEWER SEWER BASE WATER SERVICE FEE AND TRASH LIKE I SAID SECOND CHANCE.......”

“I lived here for almost 10 years, praying it will get better. Let's start with the cable, At first you was could get wave vision, or satellite which you have to have a 200,000 rental insurance policy and 100 dollars to have them install it inside and outside your apartment. The FFC pass a law saying that in an apartment an tenant right is to have any cable provider. Brasewood oaks still having compliant with this. You are stuck with Att uverse or Satellite. Which is both high? The dumpsters are over fill and field mice are running around. Right now its 2 Field mice in my apartment because the garden that is next to the apartment and climate change. Maintenance sucks too. My toilet have been out of order for 2 weeks and this past Monday I had to go buy the part to fix it myself, I was tried sticking my hand inside the water tank to flush my toilet. I agree with other reviewers that the rent do be high because they don't split the utility even between all the tenants. The only thing is good is that my child is going to a magnet program school in the area.”

“There are so many thing's wrong with BRAESWOOD OAKS it's unreal. First the staff, very rude, and they do cater to their own kind (--------). Where do I start??? No hot water too frequently, and you always get the same story, they're waiting on a part...roaches roaches roaches...it's not all bills paid but they like to pretend it is, rent gets higher every month, you basically don't know who's utilities you're paying. They say the office closes at 5 or 6, no it closes when they get ready and if something is wrong best believe they won't be in. Laundry rooms, 3 of the 4 dryers are not working call the office of course the answering machine picks up. Old appliances, seems like they do a lot of patch work instead of fixing. Electrical problems throught out apts...No closed in patios, then they try to tell you what you can keep on your porch. Just a big disappointment. DON'T MOVE HERE, just saying, I guarantee you won't be happy here.”

“not safe,leasing agent cater to there own kind ------------ cheat most ------ out of there rent by combining all bills together.Your contract,lease agreement doesnt say all bills paid.So one you pay 780 and the next almost a 1000.Making up fake lightbills rating Ran by ------- people.There no meters for lights.All breaker boxes are outdated .The city need to inspect.Always power surges sparking from your outlets.ROACH problem big time.And the manager and leasing agent or not courtious at all This place is not for ----- families And they do make up fake charges in court keep all your rent payments and have them intial u paid.Never drop payment in drop box unless u have a receipt and they initial it.They dirty real dirty”

“I like this place iit's quiet I have a huge kitchen the price is ok I have all hardwoord floors and maintenance is always in time to fix my stuff and I like the fact that they keep the property clean and nice looking.I also like the flex pay option I will be renewing my lease !”

“i am really liking this poperty so far ,its quiet i havent had any problems partly because i keep to myself ,the property is always clean maintenace is good they have gotten all my request done in time ,i like the flex pay option.and i like how spacious the apartments are the price works for me.I am happy here i will definetely be renewing my lease.”

“i was attacked and mugged days ago. dont go by dark alleys if you can avoid it. not at 1130 or pass that.”

“I was at Braeswood Oaks for 2 1/2 years. I'll make sure to give a very honest review. Pros: -I like that they give second chances to people with not so great rental history. It's gives you the opportunity to establish rental history. -They keep the overall appearance decent. You do have neighbors and kids that liter but maintenance was good about picking up the trash from around the area. -Maintenance. They were very professional and efficient. They did the best with what they're given. -The lighting at night was great too. Very well lit at night. On your porch and the parking lot. -The staff was friendly and professional at all times. Even when I would call or storm in the office, they always maintained professional and I applaud them for that. They did the best they could. Now they cons: The noise, the walls were paper thin, you could hear your neighbor take a piss. I'm so serious. I would hear their conversations, the kids playing, couples arguing, them coming in and out the house, slamming the door. There were days I could sleep because I could hear everything around me. They need to fix that. The noise is really a problem. -The outdated appliances, the painted over walls, the units look very old and outdated. Nothing attractive about how the inside of the unit looks. There were cracks in the wall. The toilet in the bathroom sat too low. The sink level was low. They need to reinnovate the entire apartments. Very outdated and dare I say, ugly? -Our ac was always going out! -The gate was always broke. Oh and I saved the worst for last!!!! -The parking was horrible. If you come home after 9pm, good luck finding parking. There were days I would come home or have guest and we would have to wait an hour or so to find parking. Resident and visitor parking needs to improve. It seems there are more tenants than parking spots. I guess they assume everyone doesn't have a car. -THE ROACHES! They may as well be paying rent. When we first moved, we found dead ROACHES in the cabinets, under the sink, on the kitchen floor. It was a mess. These apartments are roach infested. Seriously. I couldn't leave food or my drink out without ROACHES getting into my cup. ROACHES were crawling on the ceiling. Coming out of cracks and crevices. They were everywhere. Some nights I would dred coming home because of how bad the ROACHES had become. Roaches was in my refrigerator! Yes refrigerator! And one day I was in the bed with my baby and we saw a roach crawling. That was it for me.... I had to go! The level of infestation is unsanitary, unsafe and not liveable. Children especially are prone to illness. Roaches are filthy critters and you should not have to worry about a roach falling in your bed while you sleep or a roach crawling in your food in the refrigerator. The exterminated but it didn't help much. The ROACHES are the main issue with these apartments and they had the nerve to go up on rent. Not when you have ROACHES taking over. As far as safety goes, the area is sketchy, I felt safe most of the timer but there where neighbors I felt watched you come and go and I didn't feel good about that much. Nothing happened while I was there. Just don't get too friendly with neighbors and always watch your surroundings. One day I was coming home and I seen some teenagers trying to break in someone else's apartment. I called the cops and it took them maybe 30 mins to arrive. Smh. Thats another thing, the cops were always there, like every weekend the cops would be in the apartments for something. I don't know what. I would not recommend these apartments, I thank God I made it through but I didn't feel safe and the ROACHES made me feel like a prisoner in my home. Smi reality need to do better with this property and stop ripping their tenants off.”

“No electricity for TWO days.There were so many roaches that they were almost considered our roommates.. Even when we tried calling the office to fix the issue, did they care ? Not at all. And the neighborhood oh Lord. Fondren is actually a bad place to live if you want security. Pizza Hut and some others don't even deliver go found out why. And the appliances, bathtub and sinks in the house were old and rusty. I was really really disappointed with the maintenance of these apartments. I don't recommend it to anyone”

“If I had a choice, I would not live here. Here's what's bad. A homicide occurred here in this complex in apartment #822. A mother of a missing child was found dead in a refrigerator and murdered by her husband. Do not let the managers rent that apartment to you. It may now be haunted and I'm a big believer in that. That makes me question just how well they make an effort to check criminal background history on what character they rent to. After that incident happened that tells me they don't. The type of neighbors who rent here look very shady and scary. No one I care to socialize with here, so be prepared to live a lonely life while your here. There is the constant noise of emergency vehicles passing through here at all hours of the day. There are kids left unattended and unsupervised. Rent for the age and structure of the building is overpriced. Here's the good part. It's close by everything and there are lots of places to shop just walking distance away. The maintenance service is good here. They are good at answering work orders. They have a flex pay program where you can pay half your rent at the first of the month and the other half on the 15th. They welcome small pets. They will rent to you if your rental history was not good. I would not reccomend this place if you have kids, because there is not much for them to do here and the floor plans were originally not built for housing kids. If I wasn't hit by the economy and had a better paying job, I would not stay here.”

“Mother was found dead in the fridge and her baby was missing.... Google it if you don't believe me smh the murder happen in apt 822”

“i really recomend!!!”

“if you want to live somewhere comfortable,do not move to these apartments!! lots of roaches!!they are everywhere. the city of houston comes out at least twice monthly for the sewage problem,which i understand is clogged with roach infestation. the management is lazy and prejudiced.they half-fix everything. the so-called park for the kids is a joke,very unsafe. the parking is very bad if you dont get home by certain time,lots of people hanging out in parking lot. just a total joke!”

“Coming from Los Angeles, California where rent is 4 times as much as it is here. And the gangs are so out of control that your kids can't play outside safely. Nor could you sit on your porch for fear of being shot, I find it quit comfortable here at, Bayou Village Place. I have been living here for close to 2 years, and I do feel safe here. Everytime I needed something fixed, someone would come, the day I called. Or they would call me and tell me when they would be here. Management is very nice, at lease to me and my family, I don't know other people's experence. If you are not a troublemaker, then it would be a nice place to stay for anyone. As with everywhere, every place has it problems. There is no such thing as a perfact place.”

“The parking is horrible if you come home after 6PM. You can't park in front of the non functional"playgroung" because they are constantly using the very small place as a soccer field. ITS NOT BIG ENOUGH for soccer.They kick the balls constantly over the fence and hit cars. They have also broken windows due to this. Management does nothing to prevent this, then they want you to pay for the windows. As stated before the parking is horrible. So many broke down non repairable cars take up spaces. They have accidentally towed my car twice. It can be very loud. Just not a great place to live. The new management staff is trying but not hard enough.”

“They broke in to my car by breaking my passenger side window. Tried to break into my apartment on two occassions. When it rained hard, there was no electricity for about three days. It would take 3 or more phone calls for something to get repaired. When the upstairs neighbors would take a shower, my bathroom ceiling would leak. When I called the office, they said it was because the little girl was splashing, which makes no sense because that should not affect my bathroom in any way. The ceiling right over my bathtub was very moist and looked like it was about to fall. It also had black spots all over it like some kind of mold. They finally broke the peice of ceiling over the bathtub and just left the huge hole uncovered for about a week. It was gross. Then they get mad because of complaints but this is what they put people through. They lost my rent check one time. Theres men outside repairing cars in the parking lots. People get mugged in the middle of the day. I would not reccommend those nasty apartments to anyone. It was a nightmare living there.”

“I still live at this aparments but i want to find a new place to stya there i m just staying there with my parents. I don't like them the do not fix any thing and i think that you should run while you have the time and money to move. I Think that anyone should try these aparments which is that Nob Hill there a a bit priceie but i think that they are worth it”

“Our time at Braeswood Oaks has had many problems. <br><br>First of all, we were not allowed to move in on the date promised; several things were not finished and they delayed us by several days. Our move-in date had more than a month's notice, leaving little excuse for the delay.<br><br>Soon after moving in, my wife was shocked by the stove that they had installed (we had our own stove coming). Maintenence came by and told her (when the stove lit for them) that she needed to cook while wearing shoes. The counter-tops in our kitchen (a glorified closet) were painted, but were not dry by the time we moved in. Our downstairs neighbor says that her bathtub was painted to cover obvious chips in the finish, and our walking in our dining room causes her cieling to bow dangerously. It has been like that since before our arrival, but when she complains, maintenence chooses to either blame us, or offers to paint the obvious crack. Many of the maintenence men affect not to speak English and while they leave a paper stating that they have been in your apartment on maintenence calls, that paper is simply a copy of the work order, giving you no idea what was done. On another occasion, we needed to replace some blinds damaged by some kittens we rescued (from a dumpster on property; semi-feral cats are everywhere, and nothing is done about the woman who violates her lease by leaving food out for them). The day before the fine would be levied, I purchased new blinds and installed them, throwing the old blinds in the trash. The next day, maintenence came by, removed the old blinds from the trash, put a set of new blinds in there, and left our blinds in place, levying a $40 fee. While we were able to clear this up (with the aid of the box the blinds came in as evidence), the simple fact that he removed the old, damaged blinds from the garbage shows a disturbing intent.<br><br>The grounds at Bayou Village are not covered in trash; they do fairly well at picking up obvious bits of trash. However, the landscaping is poorly-kept up; the majority of the ground cover is dirt, the sidewalks are badly cracked, and the bushes regularly impinge upon the walks. Despite no trespassing signs, some vendors are allowed to wander through the apartment complex loudly hawking pizza or ice cream, disturbing the apartments. They, also, affect not to speak English, meaning it is difficult to tell them to be quiet without them looking at you blankly and resuming their shouts.”

“They are not worth the money in any way”