All 25 tenant reviews.

“We moved here in Jan. Of 2021. And this place is getting worse by the day! From the constant fights in the parking lots, destruction of the grounds by the kids nobody watches, to the careless attitude when you try to get something done. We have not been able to get our mail here in 6 months because the mail lady can't open the box. But they want to put that notice on your door pronto when you don't get their money to them. This place is a dump and getting worse. Sherriffs office won't even come here after dark without back up. Just last night they had 8 cars out here over a fight. Friday night there was gunfire at the end of the building. We are moving in June. I cannot live with worrying if we are going to get caught in crossfire coming in or out”

“Ok, so it wasn't great before, but new management cleaned house and is actually trying now. The maintenance issues are being address and I am hopeful for the future. Convenient location to everything and a safe part of town.”

“First let’s stop with the lies as far as I’m concerned and many other tenants these apartments are not taken care of at all!!! The people whose writing these reviews MUST be new!! We still have holes in the walls from rats that are not fixed. My neighbor whose handicap might I add can’t hardly walk on floor because of the cheap paper they call flooring coming up so bad she scared she’s gonna fall because sometimes it get stuck under her foot!!! She and myself have toilets that either have a lid that don’t match the toilet or in her case no lid at at all!!! I got termites!!! They keep bringing in Terminex. If you see this company decline. I had to buy my own stuff to kill it but because I still got cracks that haven’t been sealed in my closet its a continuance situation. Naomi If you ask her anything she don’t know nothing!!! The scams and lies from Tanya who was taking people money and have leases in her name to health inspectors coming which was not been that long ago!!! Bottom line don’t think when you come it’s glits and glam because it’s not!!! Ask the people that live here first!! My air has been out for 2 days!! Called the emergency line… huh there is no emergency line. I asked the short -------- elderly guy was there another emergency number he tells me I don’t got nothing that corporate, and the guy whose on the emergency at church. Really??? guarantee if you start with the first 2 buildings. I promise you’ll think twice about signing a lease. I’m writing to help others so they won’t have to endure what we’re going thru.”

“The management team is doing a phenomenal job. They fixed some of the maintenance issues and are working on some issues that were not addressed by previous management. Jennifer, the community manager is responsive and takes care of issues as soon as they are raised.”

“The Graham is a poverty shi**t hole molded infected property and they're paying Tanya the actor in the office get people move -in is the bait then she fall off the roof and do not know you the next week. She a con-artist getting paid to lie to people 24/7 need to be fired asap as they are in bankruptcy, scammer , and extremely poorly management property. Do not trust any of them in the office they always close for long hours of lunch or Saturday the office is never open. No one will ever fixed your stuff the nasty appliance over a decade old nasty, doors are stinky looking, rats, roaches, mold on builden around the property a trial blaze they get alot of referral service from homeless coalition, second chance in the wall service and relief money get paid at least one year of rent up front. These are natural born criminal will collect your rent then tell you can move out next week to break your lease to avoid fixing the maintence or cosmetic issues contact you a molden lawfirm, health inspector. They are always hiding in the office even the property manager they need to fired these gate keeper who are committing fraud and racketeer then refusal fixed nasty as units there odor always popup like something die in the walls, walls are rotten, flood in our unit. You think management care not until they get swamp with lawsuit and shut down the entire complex end there scandalous acts. Tanya will mislead you tell you so many lies will not order any thing and don't believe nothing come out at all or the assist manager they both are scammer who pocket money then run and hide This is a dump as ------ or worst do not move here will be a mistake a trick. If they need to talk oh yeah going to lock up to avoid tenant in the office or to used the computers and will lie especially Tanya and assist manager lock up door and take 3 hour lunch break and how is the work getting done. a gasoline of conspiracy in the office we move here 5 months ago the same problem, Unfinish unit they give us the run around the staff keep there home nasty too since it don't seem bother the look and condition of the stanky units and pools have a greenish looking sewage, there no security or camera maybe lease agent Tanya is on some medication, narcotics she do not remember anything the foolish games she play the fabricated lies to people who want a quality life as she block all the maintence order and the assist manger both are horrible and fake employees a breach of duties and high crime area.”

“please do not come here the managers are so unprofessional the maintenance is SAD,toilet water over floods u never know when its going to come over,mold,rats my worse experience ever they don't care !”

“DONT MOVE HERE!!!! APPLIED ONLINE, WENT AND VISIT THE Property AND IT WAS NASTY ASF. THE APT THEY WERE GOING TO LEASE ME WAS OPEN. I SO HAPPENED TO LOOK INSIDE AND IMMEDIATELY SAID OH HELL NO!!! IT WAS TRASHED OUT LIKE A TRAP SPOT. I IMMEDIATELY STOPPED PAYMENT ON MY APP FEE AND DEPOSIT. THE MANAGEMENT IS ALSO UNPROFESSIONAL AND YOU CAN TELL THEY PLAY WITH PEOPLE MONEY. TELL YOU LIES TO TRY TO GET YOU IN. PLEASE READ ALL REVIEWS. ITS ALL TRUE. TANYA AND LIYAH IS A STRAIGHT LIAR. PEOPLE HAD AIR CONDITIONERS HANGING OUT THE WINDOWS AS IF IT WASNT A APARTMENT COMPLEX. JUST SAD. HAVERSTOCK LOOK BETTER THEN THESE LMAO.”

“UPDATE: DO NOT MOVE HERE!!!!! WARNING!!!! YOU NAME IT, DISHONEST, FRAUD, MANIPULATIVE. ROACHES, FILTY APPLIANCES, WALLS NASTY AND DIRTY, STINKS, DIRTY, INFESTED AND TANYA IS RUDE AND YOU CANNOT TRUST WHAT COMES OUT OF HER MOUTH. I gave my MONEY OVER 2 MOS AGO AND THEY HAVE FLEAS HERE DO SO THIS IS A TRUE AND ACCURATE REVIEW AND THERE'S MORE TO COME...”

“The leasing staff acts friendly to get you to sign their lease. They will give you a roach infested mildew apartment if you let them. The maintenance staff are thieves. When the leasing/management staff has screwed you and you ask for a copy of your lease they won't give you one because they know they screwd up”

“Horrible place to live and shootings and drug dealings all the time. Not a safe place to live. Nothing got fixed and the place had roaches. The rent was too high and the people were nasty, trash everywhere and stray dogs and cats everywhere. The place was a complete nightmare. So glad I moved from the trash hole place! I definitely dont recommend living here! Look elsewhere and dont waste your time or money!!! Also someone got shot and died here, so dont risk your life!”

“Bedbugs came through the neighboring vacant vandalized apartment. Vacant for over a year with several trash bags in it. Drug addicts and homeless were staying in vacant apartment next door to me. Management would do nothing about it. Asked over and over again to help me and my neighbors but ignored my pleas for help. Back door was knocked down and Windows broken throughout apt unit. Still they would do nothing. Finally when they leased the unit contractors came and did renovation. Then make ready. Bedbugs came through the wall electrical outlet by the hundreds. Ruined everything I owned. But what hurt me tremendously was my little Rat Terrier started bleeding internally from bowels out of his rectum. They did nothing and I was on subsidized housing they did nothing. Caseworker said at least your moving in two weeks. You never move when invaded by bedbugs. First rule never move!!! No help and Slumlords are the WORST. Harris County Housing Authority KNOWS what they did but don't care either. How evil they all are. The Caseworker will get wants coming to her too. Shame on all of them.”

“I hate this community because the office staff never know anything or their doing the best to get the problems fixed maintenance never comes or act likes they can't speak English. I'm paying for water, trash, pest control but nobody have came to spray I have gnats roaches and broken dishwasher full of black water that had never been used might I add. I air conditioner is broken I have it on 70 but it's saying it's 82 degrees in my house maintenance says I don't need Freon so that means it's something else right? I will be sending letters and calling because tenants have rights and y'all are letting me out of the lease. I'm 35wks pregnant with 3other kids and we live in a dump second chance apt. Are not suppose to be this run down but y'all picked the right tenant to neglect. I wouldn't recommend these Apts to nobody and the pictures on the website is a ------- lie”

“I moved in March and nothing was ready windows was screwed shut, a/c wasn't working, no heater, toilet shakes side to side, dishwasher not working and etc electrical outlets in the kitchen is not working too and no matter how much time i use the app the maintenance guy keeps closing it out without coming to fix anything so I guess im on my own I just gotta make sure i pay rent huh? Im giving this place one more month if my stuffs not fixed by then ill move out but ill talk to my lawyer first before doing so or ill just straight up sue the apartment for putting me through too many stress with this. I pay my rent why you guys can't fix your appliances? This isn't fair at all. I would like to know the corporate number if possible”

“Worst Apartments EVER!!! Roaches EVERYWHERE they have exterminated (2x no help) !! i moved in 3/10/20 it's now 3/27/20 not 1 thing has been fixed !!! Paint all over the floors, wood floors are peeling up, called for emergency maintenance for water coming through my floor at 12pm it's now almost 4pm and no one has came or returned a phone call and the office is currently closed for walk in residences only phone calls !! I will be leaving a broken lease is worth getting out of this ------ roach infested apartment... DONT MOVE HERE it is ABSOLUTELY HORRIBLE!!! Office Staff,Management and maintenance or HORRIBLE also”

“BEFORE YOU RENT YOU MUST READ please please read before even thinking about renting at the graham apartments this is what happened to us..….we wanted to be on the east side of Houston for family and was at the graham for 3 weeks after a 2 year rental in another apartment with no problems or issues. I will go point by point of the events that took place you be the judge if this is what you the think of place of what you may call home...….the points and the things that are listed are all true nothing is made up....IT HAPPENED.... #1....1 day THE APARTMENT WAS NOT MOVE IN READY. after we moved in we had a flood and a hole in the shower that lasted 1 week after the maintenance team tried to fix the leak. They have maintenance but use other people to the jobs that they dont want to pay there own for... they do not fix tile but outsource the work to others to fix anything that comes up....which also brings up another point that is and was mold smell i think from the flood from Harvey the ravine is by the fence line so i believe that the apartments was flooded there extra paint thick paint put on the walls to hide the mold...…there was mold smell..... ok that was the apartment itself now lets move into a crazy thing and that is the apartment SECURITY home is where you lay your head lets go there.. #2 after 3 days we had the at&t people over to our home to install our wireless internet he was held at gun point and had his car stolen and he was robbed...….THIS IS CRAZY scary but true. this really happened. #3 lets talk about the graham staff in the office...….maybe the office manger is great to talk to maybe there is some concern and compassion with her with what happens to u in this crazy place everything is common place....but if you have a problem that is personal the staff in the office just look at you like this is common they just laugh at you and look at you like your crazy....like this isn't happening but really it is they make you think its you but really its the crime infested place like the graham....the police are there over and over again they told me its common that they come to this apartment... #4 ok YOUR CAR WILL GET BROKEN INTO yes yes it will happen to u everyone at the graham that I talked to gets there car broken into this was normal at the graham and again the staff at the office laughed at us as if you like your car getting broken into after it happens you find your self getting up in the middle of the night to check your car this normal at the graham BECAUSE THERE IS NO SECURITY TO PROTECT YOUR PROPORTY....they say the cameras work I dont think they do the management wants you to think they do. #5 do you like gun shots well after hours there is gun shots being fired and shootings that right shootings...………..its true.... #6 there is a police car there every day over everything from car robbery's to homicide the police say this common to see them at the graham... #7 there is young adults teenage kids jumping fences to get to the graham thats because of gang activity there is some wire in most places but over all they are out of control.... #8 after hours when the office is closed thats when the fun begins you take your life in your hands when you drive in and out not to mention the drug seen at the graham its an explosive place people come and go to get what they are looking for.... #9 no contact with upper management past office people pasted the property manger you can call and call no one returns your calls how sad you are you just dont care. in closing go somewhere where u can get peace and rest thank you for reading”

“I was interested in renting a unit with this property. I called three days in a row and left messages, with no one ever returning the call; very unprofessional! After reading the other reviews for this property, I think I'll pass!”

“I moved into one of the newly renovated 3 bedroom apartments in June 2018. The day I moved in I noticed water damage on the walls. I asked someone in the office did the apartment flood and was told it didn't. That was a big lie. My apartment floods every time it rain. Water comes from under the floor boards. I was 9 months pregnant sopping water off my bedroom floors ( while ordered to be on bed rest ) I have went into the office over 20 times and left work orders. They keep stringing me along saying they will fix it. They always say they have to call contractors. The contractor came 2 months ago and didn't touch the wall or do anything. One of the maintenance men said the sheet rock in the wall is bad and they will have knock the wall down and rebuild it. What's sad is I believe they are stringing me along until I move or my lease is up so it's time to call a lawyer. Another thing about this apartment is...we don't have a mirror in the restroom.”

“Things have been a little hard but 2 of the staff people here always try there best and get everything done! I do recommend staying here but also being patient with things and people! Thank you all!”

“With the killing that happened this week our children are unable to enjoy and play at the park as they should being the fact it happened that close to the playground very unfortunate. If you plan on moving here with family and small children I suggest to look elsewhere.”

“I do not recommend these apartments. The only good thing about these apartments are they will try hard to put in the apartment but once you get in they are through helping. Trying to get quick maintenance is impossible, you may have to wait 1 or 2 weeks to get maintenance to come and not fix anything. My apartment have electrical issues and they was in no hurry to come check on anything.”

“This complex doesn't deserve any type of rating, not even 1 star. Worst place I lived at ever and I only stayed for 6 months. New management does not care for their residents. They never did anything I listed on my inventory sheet when I moved in. My apt wasn't even ready when I moved in. The area is just bad period and not to mention nasty. My apt was Roach infested, I had very old worn out appliances that were rusted and corroded. The apt smelled really bad every single day and nothing I did to mask the smell helped. ( that was embarrassing when company came to visit). None of the smoke detectors worked. Careless neighbors are all over the complex and they are out and about at all times of the day. It took them a good month to replace my mailbox and give me a key, now my mailbox door won't close and my personal mail is exposed to the public. I would never recommend this complex to anyone, not even a stray dog. If your interested trust me you can find someplace better for the same price if not cheaper. This is a dead-end complex community and kids are not safe here either.”

“These apartment sucks. There is no parking at night. The building lights don't work I call someone to come fix my broken door. And it took them 11/2 months to come fix it. I would get stuck in my apartment and then when the office tells you "well give you a call back " they never do you will have to go up there to the office in person if you want something done about your situation. Dumpster is always full And visable . walls haves cracks and baseboards are damaged which allows roaches into your apartment. They say is under new management but yet they charge me more than my rent usually is. Pools aren't open only the one in the front office. Gates are always open. And they don't seem to care as much for the residents. Just don't move here its not safe for a family. Or anyone at that point.”

“Stay Away at all cost. I have had a on and off problem with my AC. My first month i went completely without AC. I have had to report them to the Houston Apartment Assoc. and BBB. They never replied. I will say that the emergency maintenance has been more help than the actual office but even some of them have refused to come out. Please Please if you can move elsewhere.”

“If you're looking to stay here dont! Our complains go un heard of nobody ever comes to fix anything. I've lived here for a few years now, first year had a 2 bedroom apartment above the show room, at nigth we kept hearing loud noises but never thought anything of it, next day we find out they broke into it and it happened more than once that year. They have a field with picnic tables and bbq pits but you can teven feel safe there, there's a lot of hoodrats and drug dealers asking anybody if they want to buy weed, pills, crack, cocaine. You name it they have it and they will literally follow you until they give you an answer. As for the neighbors most of them are dealers, we moved apts and literally the first day our neighbor asked us if we wanted to buy drugs from them. We have also found RATS inside our apartment and when we have gone to complain the office ppl make it seem like it walked in from the front door. We told them were exactly it came from since we our selves couldn't fix it because it was behind the dishwasher, it took the office more than 6 months to send someone to patch the hole, and when they did the worker broke our dishwasher and maintenance won't send anybody to fix it because they have to shut down the water to the building and I don't see why that's a problem if they're constantly turning off our water. Also the ac's don't work they cool at night and during the day it's as of we don't even have it on, for the ac to Flow through our apartment we have to close our bedroom vent completely or else it won't blow any to the rest of the apartment. Now we are dealing with roaches and maintenance has yet to send pest control. Also if you think your safe in your apartment and that the only ppl that can get in and leaving a note is maintenance then you wrong, you cant even trust maintenance that's the main reason I came to write this review today something in our apartment went missing there was no way of it going missing unless someone came it and took her while we were gone! No broken window or broken doors nothing she just went missing. Also your vehicles are not safe there's kids outside all the time messing with the cars or looking inside ppls cars they have caused dents and broken into and slashed people's tires then they try to act tuff when they get caught but then run the other way. The pool is never open and when it is its green... The laundry rooms smell or have water all over the floor washing machines don't work and dryers don't work. There's constant cars that speed around speed bumps and get into the wrong lane when they almost hit you they try and fight you wether you have a child in your vehicle or not. There's potholes that I don't feel safe driving over because of fear that my vehicle will get stuck there.”

“My family and I have lived in this complex for at least five years, and it sucks!!! Management changes every other month. My daughter's room has flooded twice. The first time it flooded it took them almost a month to even come look at the problem. After they so called repaired it, they never shampooed my carpet. Recently my air conditioning unit caught on fire. After all the water damage, I was promised they would shampoo my carpet. That has been exactly a month ago and they still have not shampooed the carpet. Now the leak in my daughter's room has returned. I have mold in both bed rooms, which I have reported. And nothing has been done about it. Every time I ask to speak with the manager he or she is never on property or available. If you are looking for a new place to call home, this is NOT it.”