All 25 tenant reviews.

“Unless you are down for WHATEVER and this is your LAST option….Find somewhere else to live. The office staff is incompetent at their job and must have been offered on the job training because no one knows more than the other. The security guard is here because he lives here (go figure)! Does he do his job…let’s see: A car was stolen and was on property for 3 days and never was reported! Another car was stolen from out in the open no notices was put out! The management team doesn’t care unless one of them comes home and don’t have anywhere to park…then Harris county towing will be called to tow the cars that are not register mind you…you only get to register 10 people a month. If you have two full bathrooms only one will be operational. The black lady in the office always have a “duh” look on her face because she really only know the bare minimum. This place is garbage from front to back and you will never know who your management team will be month to month! I HATE IT HERE BUT IF IT WAS A WAY TO GET AROUND AN EVICTION….I would clean this apartment out and leave!”

“This complex is horrible trash always full, and I inviting. Kids and teens running around all times of day and night. It’s loud music being played. Maintenance always horrible over 2 week waits for simple request. Things always broke. Everything needs to be updated everything is outdated. It didn’t feel safe. They towed cars even if you were parked in front of the leasing office. Horrible place to stay don’t do it!!!”

“Hello To Everyone please do not rent from the Park At Fallbrook they may like they really want to help you but in the end they lie don’t tell the truth the apartment fail three times they did not even tell me housing had to tell me when I went out there to them on Wednesday the manger .The Manger does not even no what mantanice is doing half the time all they do is sit on there lazy behind and do nothing the Manger would not even go back there and check to see if they really working that apartment.I happen to stop by there to check to see if they were doing anything to it they had not done anything to the apartment this why it failed three times that is no excused for that everything that everybody posted is true.They lie for each other you cannot believe a word that is coming out of there mouth so who ever is owner of this property please stop telling people to come back and talk to the manager because she is not right.”

“I wish I could give negative stars!!! If you're thinking of moving here...DON'T!!! You'll regret it! I HATE living here...now. When I first moved in it was great. The office staff was friendly and there were little to no issues. Fast forward to the present, there has been at least two changes in the entire office staff and this last crew is the WORST (for lack of a better word). My apartment was flooded due to negligence of my neighbor months ago. I was given a water vacuum to clean it up myself. Needless to say now there is mildew on the walls. The apartments are infested with roaches. I have an exterminator request every other month.The trash at the dumpsters is embarrassing. I won't let anyone come over because I'm ashamed of the massive amounts of trash that's always surrounding the dumpsters. OH and good luck with finding parking. The ONLY reason I'm still there is because I just recently signed a new lease expecting a change since there was a change in management (my mistake). I've contacting corporate multiple times an NO ONE ever address the issue or bother contacting you to acknowledge your concern. Please do yourself a favor and look elsewhere.”

“PLEASE DONT MOVE HERE NO VISITOR PARKING FOR FAMILY NO STICKERS TO GIVE FAMILY HAD TO PARK ALL THE WAY UP FRONT AND HAD TO DRIVE UP AND GET THEM TO BRING THEM TO MY PLACE RIDICULOUS MAINTENANCE NEVER COMES TO DO ANYTHING AND STAFF IS RUDE OFFICE ALWAYS CLOSED THEY HAVE THE MOST MEETING ETC... I WOULDNT RECOMMEND THIS PLACE TO ANYONE !!”

“Horrible horrible horrible place to stay. Maintenance sucks they don't fix anything. My stove never worked properly it would set off the smoke alarms. Management is ------ and they change constantly the present one is trash. I lived there for a year paid on time and never causes any problems. Heat went out on one of the coldest days houston had. It was snowing and from my understanding this is an emergency but they refuse to come out and fix it. Get a receipt if u pay anything they had theft problems from their management and refuse to return my deposit. I am in the process of suing. Right before I moved out my neighbor had a home invasion man ran in with a shotgun and held her kids and her up. And my car was broken into with security on property. It's not worth the money. Find somewhere else to live”

“I just moved out last leasing ladies now or rude unprofessional and never assist when needed. I would never recommend this complex to anyone TRASH They want your money befor the 3rd of every month but you can't get them to assist with nothing”

“I'm just patiently waiting until my lease is over...I'M OUTTA HERE!!! There has been at 11 managers since moving here in 2008. This is only April there has been 3 managers already, so we don't know much about the new manager, but hope she does more than what the others have promised or at least try to!!! Noise is terrible; Residents just drive and throw their trash out the windows, walk and throw it on the grounds (beer cans, food and whatever); Police are here every week; residents have received letters to be careful of their surrounds because there has been robberies at gunpoint; NO SECURITY; Drug selling; grocery store carts always on property and the children play in them (dangerous); Roaches, Roaches, Roaches. The best part of this complex, is the maintenance crew, they all do a great job, but Richard (who has been here ever since I moved in) is awesome!!! He really tries to get your problems fixed!!! They need to keep him!!! I once loved this place, it was once quite and clean, but now my rating has gone from 5 - 0000 and would not recommend anyone to move here...NOT AT ALL (not unless, you like this kind of living conditions.)”

“I'm please to know that I came into Park of FallBrook Apartments an the management an staff was so polite an was full of laughter, they had a great personality an I really had a wonderful experience.... Amy was very helpful an answered all the questions I had with so much patients, I know that me an my boys will enjoy our stay at this property. I Arlisa will recommend these properties for any1 who plans on staying or thinking on wanting to live at these properties. Its quiet, the ppl seem friendly, it wasn't a lot of ppl hanging out on property, an I just lovvve the vibe an energy these apts have. I'm so thkful Lord to know that these apts will be great for my family an all the family that's at the properties/ future residents. God Bless????”

“Serious? No privacy. See picture and read.”

“useless to look nice if they are NOT SAFE, outsiders jump the fence and stealing cars, the staff are the most DESPOTIC , if you need a service or repair you have to ask for them more than TWICE to be schedule... Do ypurself a favor and dont rent here!!!”

“Dangerous apartment. Limited guess parking and they love to tow your car, your family's car or friends. If they don't tow it someone will break into your car. No.security especially if you live in the back. Horrible. Don't let the looks fool you. If they open the rear gate , so more traffic can drive threw, there will be less auto and apartments burglarized, because cops use to drive threw here. Not since they locked the gate. Open the gate and I will delete this review.”

“This place is a ---- hole. My AC has been out off and on since July. You cannot lower the thermostat below 80, or it will freeze. I have had mold and they will not rectify the problem. The manager is a ----- and a half. They want to get a damn attitude with you because you are upset that they won't fix ----. This place needs a makeover before they raise rent..Can't wait until my lease is up. If you can help it, PLEASE DON'T RENT HERE!!!!!!!!”

“I stay here and the new property manager is not good at all. I have a 9 Mos old baby and 1 child that has asthma and my AC has went out again and no one will come out because it's not a real emergency. This is the 2nd time in 1 week. No I will not recommend this apartment until the fix it. The gate keeps breaking, so anyone can drive in here without a code.”

“Not worth the price, roach infested and trashy. I have to jump the gate to get out, only one way out in the front. Bad management. 869$ for a two bed room. You could find better.”

“I cant wait for my lease to be up and I am running out of here. I have been here. This place is a full of scary looking people. They stole equipment out of my neighbors truck. When I go to bed I sleep wit one eye open. None of the management live on property, so they do not care.”

“This place is the worst place to be. Do not move here be warned. The new staff they have cant remember her name is extremely rude. They act like they are doing you a favor when you are actually paying rent and have never been late. ---- the manager is the worst of all. She lost her daughter a long time ago and it has since been her goal to pass that pain on to everyone else. She wants people to suffer like its their fault. As far as the apartment itself, it is filthy. They do not have a real maintenance personnel outside of a ----------- proficient male who tells you they do not replace appliances if broke. I wish they told me that before I moved in. The carpets are horrible. it took me 4 months to completely get rid of a roach problem because I ended up doing it myself. ------ tries to be nice sometime but very quickly turned rude and just like the rest of them. They assume because you are black you must be the bottom of scum. Only stay here if you want to be treated like that because that how i was treated and I am a working professional. The dumpster is never emptied. it is always full and trash all over. You'll have to get special shoes just for disposing your trash because you cannot bring them back in the house. This place in short is a nightmare. Update: 1/31/15 On 1/30/15 I was verbally harassed over the review above by ---- (the manager) over the above review obviously she knew who i was. I avoided going into details earlier but im not scared anymore since they already know who made the post. here is a little more info... I had been waiting on a call back from the for over 4 weeks on issues they are aware of. My son's christmas was ruined by rat attacks due to several holes in my apartment which i told the about from day 1 when i moved in and they kept saying they were superficial holes even though i told them their pest control told me the holes needed to be closed. On 12/24/14, I finally got to see rats for the first time in my life only that they were in my apartment having a party. Thank God for my neighbor who helped me kill one of the which was stuck with my son's Christmas present. To say the least our Christmas was ruined My one year old got sick due to this issue incurring over $3000 in hospital bills. Upon alerting them ------ said they put rat poisons (making it completely inhabitable for my one year old as those things kill humans too) and traps in my apartment as i expected a professional extermination be done and the holes sealed. Upon confronting ------, she said that's all they can do until i move out. I stayed in a hotel for weeks until i was able to find another apartment as i could not subject myself or my child to such living conditions. meanwhile they continued to collect rent even saying i signed the lease and they did not care. Corporate office did nothing at the time either they all avoided my calls and failed to call back till this day. I have found a wonderful apartment where my experience has been nothing but fantastic. I have lost over $4,000 in property as the rodents bore holes in my 7 month old furniture set. i slept in my new apartment without a bed or furniture for 2 weeks on a air mattress with my one year old son. I have been through so much emotional distress due to this issue so has my son. Yesterday ---- said to turn my keys in today. I did in hope that since i no longer live there and have been paying rent in 2 places to avoid them ruining my credit all this time, i will be reimbursed some-worth and the final rent be squashed. I gave the keys to the girls at 2:55pm, I requested a walk through which they declined. One of the girls again began verbally attacking me about the review above. (I thought my earlier review was ver linient given the situation) they claimed that ---- had lost her daughter recently and was still dealing with the pain and that I was only a victim of circumstance. They said in quote that "I was at the wrong place at the wrong time" that was why my situation got this bad. I explained to them that i had lost a child not very long ago and a sister also and i understand the hurt and my heart truly does go out to her in that respect but i don't see why i should have to pay for someone else's loss, because i paid my rent even through my hurt. They told me that "your child was never born" and "your pain is no were comparable". That was a mean thing to say. This here is just a scratch of what happened. To save some time i'll end this here. I could write a whole book on my experience. I still hope and pray they do the right thing because it is the right thing to do.”

“I wuld not recommend these complex to ne 1... i lived there 4 2 yrs... n omg i didnt even wait 4 my lease to b up... we mved out b4 our lease wuz due.. im sre thy will hve no prob n reporting it to my rental history...”

“Hi my name is Verne I'm a resident here and have been for a few months. They helped me move in here, considering I have bad credit and warrants. But the time I've been here I've seen the trash not being picked up, there's always trash on the ground! I live in unit 912, so it's on the side, I see nothing but drug dealers outside. Once my lease is up I will look for another place.”

“Firstly, they rigged it do that my family and I could move in due to this being an income restricted property. My name could not be added to the lease, it was a known fact by the office personnel, and they gave me keys in my hands. Rent due date fell on a Sunday, and of course they aren't open to accept it. So,I come in after work to pay Monday, and they try to attach a late fee to it. Keep in mind I've done it this way before. So, when I come in to discuss the issue, no one can do anything, answer any questions, and they refer me to a ghost property manager with the initials T.H. They were all smiles and worked hard to bend rules to get us in, but had no answers, and hit us with an"unauthorized occupant"eviction. I know that service employees are losing the meaning of service, and the women here are no exception. They are lazy, incompetent and need to find jobs doing something they actually want to do. No tenants bothered me,I had no problems there, but at times there are guys hanging out at night, the trash was hardly ever taken out in a timely manner, so the trash would be on the ground. They were also slow and attitudinal in the maintenance dept. I can't recommend this spot to anyone l, unless you can't get an apartment anywhere else. If you do,I suggest stocking up on Raid and patience.I too believe they get people to post bogus reviews, they are blatantly defensive, and obvious. Do your jobs and you wouldn't have to.”

“I thought about renting an apartment at this location but I have come to the conclusion that this is a place that I would not recommend residency to anyone based on facts surrounding my visiting. I am just a visitor who visits my grandchildren and notice that there are a lot of problems that goes on unaddressed with my particular family. If there were more politeness and respect given from the onsite staff to the residents, then word of mouth to potiential residents from residents who live on this site would remark that this community would be a happy place to live. There are times when my grandchildren's parent would complain to the rental office when things were needing to be fixed or replaced and was told "a request has been sent to maintenance"...but still things go undone or unfinished for weeks at a time. If the parent continued to contact the rental office about these things then lease violations of any kind seems to fall from thin air. All of a sudden the office staff want to follow their manuals about what it takes to get you moved off the property because you have now gotten on their nerves solely because you want your apartment to look and feel like it did when you moved in. I mean...granted it will have some wear and tear from everyday living, but things like replacing mini blinds, extermination, air conditioning, leaking faucets, broken windows/doors, and as one resident noted with Apartment Ratings...packages left in the office should not be considered a hassel to the office staff but simply be a part of their jobs and want their residents to want to stay. Residents are people who help the apartment community to operate, so management should address the issues from their residents within a reasonable amount of time and with courtesy. I'm in the business profession myself and if I treated and talked to any customers the way this particular staff does, then I'm sure I would be replaced in a heart beat.”

“THESE APARTMENTS ARE HORRIBLE. THE WHOLE STAFF NEEDS TO BE CHANGED BECAUSE THE NEW STAFF DOESNT KNOW WHAT THEY ARE DOING....RUTH ISN'T NEW BUT SHE THE MAIN ONE WHO DOESNT KNOW WHAT SHE IS DOING....SHE QUICK TO SAY SOMETHIN ABOUT WHAT HAPPENS BUT NEVER IS IN THE OFFICE BUT BE IN THE MALL DURING WORK HOURS. SHE DOES NOT, I REPEAT, DOES NOT DO HER JOB. IT WAS WAAAAAAAYYYY BETTER BEFORE RUTH GOT HERE. I HAVE ALSO WITNESSED RUTH TALK A LOT ---- ABOUT A LOT OF THE RESIDENTS THAT HAVE BEEN IN THE OFFICE....SHE WALKS AROUND WIT NO SHOES ON WHICH IS VERY UNPROFFESIONAL. WHEN THE LADY THAT IS OVER HER, HER BOSS, COMES TO THE APARTMENTS SHE TRIES TO CLEAN UP THE OFFICE AND GET IT TOGETHER BUT AS SOON AS SHE LEAVES IT GOES RIGHT BACK TO THE UNPROFFESIONAL ENVIROMENT IT WAS BEFORE HER BOSS GOT THERE. I COULD WRITE A BOOK ABOUT HOW POOR RUTH MANAGMENT IS BUT IM DONE FOR NOW !”

“I been here for a year and I am going to renew for one more year.As for the Office staff they are great And very helpful but then again I always pay my rent on time.I don't give them a reason too send me notice's I have my priorities straight. It really is a nice and peaceful place to live.”

“I would not recommend this trash place to anyone!!!Trash cans are always overflowed, staff in office are rude&VERY disrespectful&racist!! they gossip in office with residents all-day.people smoke weed outside drug dealing around apartments!!!parking is poor.NOT A FAMILY ENVIRONMENT!!!”

“Great staff, great neighbors, no issues.. Dont understand the negative posting on here ... I think people writting negative postings must b getting evicted... People in office keep it real... Them ladies have a job to do just like the guys outside. People need to take pride if whete we live and hellp them by putting trash where it belongs, stop sending your babies to throw out. The trash... This may not be the best property in town but it is around this area.. Dont listen to all the crazy. Things on here and b a judge for yourself..”